Holiday Inn Express Kolkata Airport by IHG
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Summary of reviewsThe Holiday Inn Express Kolkata Airport by IHG, is highly praised for its strategic location, being remarkably close to Netaji Subhash Chandra Bose International Airport. This makes it an ideal choice for travelers with early morning flights, transit passengers and business travelers needing quick access to the airport. The hotel's 24-hour facilities, including reception, gym and laundry room, further enhance its convenience and appeal. Guests appreciate the hotel's cleanliness, courteous staff and pleasant ambiance, making it a top choice for overnight stays and business travelers.
Guests enjoy a pleasant, hearty breakfast with good variety, including Indian specialties. The hotel's early breakfast and packed breakfast options add convenience for travelers. However, some guests noted the need for more variety and better quality control. Dinner experiences are mixed with some appreciating the excellent food quality at the Palm kitchen restaurant, while others found the menu lacking in variety and the food overpriced.
The hotel's modern and clean rooms are often described as comfortable and well-prepared. Despite comments on the rooms being compact, the modern amenities and clean environment make for a pleasant stay. The staff is frequently commended for their professionalism and courteousness with special mentions for individuals like Ms. Sanchari and front desk managers Rahul and Priyanka. While a few guests noted issues with English proficiency and responsiveness, the overall staff friendliness and helpfulness enhance the guest experience.
A key highlight is the hotel's impeccable cleanliness with guests consistently praising the neat and tidy rooms. The property is well-maintained, offering a fresh and hygienic environment. The hotel's Wi-Fi receives mixed feedback with some guests finding it reliable and others experiencing inconsistent connectivity. The gym's spaciousness is appreciated, though opinions on its size vary.
Families find the hotel accommodating with modern and clean facilities, family-friendly amenities and spacious rooms. However, there are occasional issues with staff cooperation when dealing with families. The beds receive positive comments for comfort, although some guests find the mattresses hard or low.
The Holiday Inn Express Kolkata Airport is seen as providing a near four-star quality experience, though some guests find it closer to a three-star in certain aspects. Business travelers find the hotel's location and range of facilities ideal for their needs, despite some inconvenience with the taxi service to the city center. The hotel also stands out for its accessibility, ensuring a seamless experience for guests with disabilities and embracing eco-friendly practices.
In summary, the Holiday Inn Express Kolkata Airport by IHG, combines convenience, cleanliness and comprehensive amenities, making it a top choice for travelers, especially those on short stays or business trips.
Categories
Guests enjoy a pleasant, hearty breakfast with good variety, including Indian specialties. The hotel's early breakfast and packed breakfast options add convenience for travelers. However, some guests noted the need for more variety and better quality control. Dinner experiences are mixed with some appreciating the excellent food quality at the Palm kitchen restaurant, while others found the menu lacking in variety and the food overpriced.
The hotel's modern and clean rooms are often described as comfortable and well-prepared. Despite comments on the rooms being compact, the modern amenities and clean environment make for a pleasant stay. The staff is frequently commended for their professionalism and courteousness with special mentions for individuals like Ms. Sanchari and front desk managers Rahul and Priyanka. While a few guests noted issues with English proficiency and responsiveness, the overall staff friendliness and helpfulness enhance the guest experience.
A key highlight is the hotel's impeccable cleanliness with guests consistently praising the neat and tidy rooms. The property is well-maintained, offering a fresh and hygienic environment. The hotel's Wi-Fi receives mixed feedback with some guests finding it reliable and others experiencing inconsistent connectivity. The gym's spaciousness is appreciated, though opinions on its size vary.
Families find the hotel accommodating with modern and clean facilities, family-friendly amenities and spacious rooms. However, there are occasional issues with staff cooperation when dealing with families. The beds receive positive comments for comfort, although some guests find the mattresses hard or low.
The Holiday Inn Express Kolkata Airport is seen as providing a near four-star quality experience, though some guests find it closer to a three-star in certain aspects. Business travelers find the hotel's location and range of facilities ideal for their needs, despite some inconvenience with the taxi service to the city center. The hotel also stands out for its accessibility, ensuring a seamless experience for guests with disabilities and embracing eco-friendly practices.
In summary, the Holiday Inn Express Kolkata Airport by IHG, combines convenience, cleanliness and comprehensive amenities, making it a top choice for travelers, especially those on short stays or business trips.
Hotel with Parking
Designed for efficiency, Holiday Inn Express offers convenient parking facilities, making it an ideal choice for guests seeking straightforward and secure vehicle accommodation near the airport.
Accessible Hotel
This hotel is explicitly mentioned as an accessible hotel in Kolkata, making it a convenient option for travelers who require specific accessibility features, particularly near the airport.
Hotel with Gym
Features a fitness center for quick workouts before or after flights. IHG provides reliable amenities and services, ensuring a convenient fitness experience near the airport.
4-Star Hotel
This hotel is conveniently located near the Kolkata International Airport, making it ideal for travelers. It offers comfortable rooms, free high-speed Wi-Fi, and a 24-hour fitness center.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Guest Reviews
The 'Holiday Inn Express Kolkata Airport by IHG' offers an excellent location highly praised for its remarkable proximity to Netaji Subhash Chandra Bose International Airport. Guests repeatedly commend the hotel for being within walking distance to the airport with some reviews highlighting it as less than a kilometer away and a mere 5 to 10 minutes by taxi. This makes it an ideal choice for travelers with early morning flights, transit passengers and business travelers who require immediate access to the airport.
The hotel's 24-hour facilities, including reception, gym and laundry room, add to the convenience and appeal for guests. Additionally, travelers appreciate the hotel's cleanliness, the courteous staff and the pleasant ambiance. Although the hotel is located away from the city center, its proximity to the airport compensates for this, making it perfect for short stays and offering peace of mind for those needing quick access to flights.
In summary, the 'Holiday Inn Express Kolkata Airport by IHG' stands out for its unbeatable location close to the airport, comfort and comprehensive amenities, making it a top choice for overnight stays and business travelers.
Reviews for the breakfast at Holiday Inn Express Kolkata Airport by IHG, reflect a mix of positive experiences and areas needing improvement. Many guests appreciated the sumptuous and delicious offerings, often describing the breakfast as filling and excellent. The variety and selection, including Indian specialties like Dhosa, received praise and the inclusion of an early breakfast and packed breakfast options added to the convenience for travelers.
However, several reviews mentioned the need for improvement in the breakfast spread, noting that more variety and less oily options would be preferable. Some guests felt the selection was repetitive, basic and not very international. There were also comments about the quality and presentation of the food with some finding it to not meet expectations. Crowding and long waits for tables seemed to be a recurring issue and there were mentions of items running out well before closing time.
In summary, while many guests enjoyed a pleasant, hearty breakfast with good variety, others pointed out the need for better quality control, more options and improved organization to enhance the overall experience.
Holiday Inn Express Kolkata Airport presents a mixed experience for those considering dinner at the hotel. Highlights include the amazing buffet dinner, highly recommended attached restaurant and excellent food quality at the Palm kitchen restaurant. Some guests were particularly pleased with the delicious and authentic Indian dishes served, praising specific preparations and the service provided by staff members like Kaushik.
However, several diners found the menu lacking in variety, particularly for simple vegetarian options and felt that the preparation left much to be desired. One common grievance was the lengthy wait times for food service with an hour-long wait for appetizers being noted by some. Diners also pointed out that the food was often overpriced given the limited dishes offered.
While the dinner was satisfactory for some, many found it subpar, describing the food as tasteless, average or of poor quality. Moreover, guests frequently remarked on the high prices not aligning with the food quality and variety available. Those planning an overnight stay might be better off exploring other dining options to better suit their preferences and expectations.
Holiday Inn Express Kolkata Airport by IHG, offers a mix of experiences for guests when it comes to their rooms. Many guests appreciate the modern and clean rooms, highlighting the contemporary amenities and good decor. The rooms are often described as comfortable and well-prepared with a clean, pristine environment making for a pleasant stay, especially for those prioritizing cleanliness and modern design.
However, there are consistent remarks about the rooms being on the smaller side. Various reviews point out that both the bedrooms and bathrooms tend to be compact with some guests finding them too small for comfort. Despite the size, the rooms are noted for being comfortable and the space is generally adequate for short stays.
Additionally, the service levels have mixed feedback, but the overall consensus leans towards a clean and inviting atmosphere. Features such as room cleanliness, quiet surroundings and proximity to the airport are frequently appreciated, which may offset some of the limitations in room size for many travelers.
The beds at Holiday Inn Express Kolkata Airport by IHG, receive mixed reviews from guests, leaning towards a positive appraisal overall. Many guests highlight the comfort of the beds, frequently describing them as very comfortable, nice, comfy and clean. The hotel provides comfortable pillows and well-maintained linens, enhancing the overall sleeping experience. Blackout curtains also contribute to a restful night's sleep. However, there are some negative comments regarding the beds with a few guests finding the mattresses hard or uncomfortable and at times, low beds. Some isolated complaints about dirty bed linen and uncomfortable beds suggest that maintenance could be inconsistent. Despite these issues, the majority of feedback emphasizes comfort and cleanliness, suggesting that most guests enjoy a restful stay.
Holiday Inn Express Kolkata Airport is highly regarded for its impeccable cleanliness. Visitors consistently praise the hotel for being neat and clean with a particular emphasis on the spotless condition of the rooms. The property itself is well-maintained, offering a fresh and hygienic environment for guests. Clean linens, comfortable and clean beds and good quality towels and personal hygiene items stand out in the reviews.
The hotel’s clean and cozy rooms contribute to a comfortable stay, reinforcing its reputation for high hygiene standards. Despite a few mentions of minor issues, such as occasional unclean carpets, the overall sentiment is overwhelmingly positive, highlighting the hotel’s dedication to cleanliness and maintenance. Located conveniently near the airport, the hotel combines its cleanliness with comfort and quiet surroundings, making it a popular choice for travelers. Overall, the property feels modern and well managed, enhancing guest experiences with its commitment to maintaining pristine conditions.
Guests staying at the Holiday Inn Express Kolkata Airport by IHG, frequently commend the hotel staff for their professionalism and courtesy. The staff's friendly and helpful demeanor is repeatedly highlighted with many guests appreciating their cooperative and supportive nature. The reception staff, in particular, receives positive mentions for their efficient service and polite interactions. Noteworthy mentions go to individuals like Ms. Sanchari and front desk managers Rahul and Priyanka for their support and professionalism.
Despite the predominantly positive feedback, some guests express concerns regarding the staff's English proficiency and occasional unresponsiveness to calls. A few reviews cite areas where service could improve, such as better management and more attentiveness to guests' needs and requests. Issues related to the restaurant service and housekeeping were also noted, although these seem to be exceptions rather than the rule. Overall, the guest reviews indicate that the staff's friendliness and helpfulness significantly enhance the guest experience at the Holiday Inn Express Kolkata Airport.
The Wi-Fi at Holiday Inn Express Kolkata Airport receives mixed feedback from guests. Many guests appreciated that the wifi worked well and mentioned it had good signal all over the hotel. Some found the internet speed satisfactory, describing it as good and very good. However, there were also mentions of unreliable connectivity with some guests experiencing WiFi that didn't work properly or at all, especially in the rooms. While the internet speed was deemed alright in some cases, there were concerns about coverage not being consistent throughout the hotel. For those working in the main lobby, the wifi seemed to perform better. Overall, while the hotel offers a generally positive wifi experience, there is room for improvement in terms of reliability and coverage.
The gym at the Holiday Inn Express Kolkata Airport offers a mix of positive and varying feedback. Many guests appreciated the presence of a gym facility, describing it as clean and accessible. Some highlighted the gym's spaciousness, deeming it massive or huge, which suggests ample room for workouts. However, there were mentions of the gym being small, indicating that perceptions of size may be subjective. Overall, the gym is well-maintained and conveniently located within the building, providing a suitable space for guests looking to stay active during their visit.
Holiday Inn Express Kolkata Airport by IHG, stands out as a family-friendly destination. The modern and clean facilities ensure a comfortable stay with high-quality personal hygiene items provided for guests. This modern hotel is also appreciated for its sturdy and classy amenities, making it a reliable choice for those traveling with family.
The hotel offers a variety of family-friendly and pet-friendly amenities, ensuring everyone is accommodated. Families can enjoy dedicated activities, making it an engaging destination for kids. Spacious and amazing family rooms are available, providing ample space for everyone to relax. Despite these positives, some guests noted that the experience with kids' and family's food could use improvement and there were occasional issues with staff cooperation when dealing with families with children.
Overall, Holiday Inn Express Kolkata Airport is a nice choice for those traveling with their partner or family, providing a modern and accommodating environment.
The Holiday Inn Express Kolkata Airport by IHG, has garnered a mix of opinions regarding its four-star rating. While many reviews highlight that the property offers a four-star quality experience, some guests feel it does not meet the true standards of a four-star hotel. The facilities and services are often described as what one would expect from a four-star ambiance and environment, ensuring guests enjoy their stay with good amenities.
However, a few reviews suggest that the hotel might be on the pricier side with some guests feeling that the cost does not completely align with the four-star claims, likening it more to a three-star experience in certain aspects. Despite this, the overall sentiment points towards the hotel delivering a commendable service that aligns closely with what a four-star hotel should provide.
Holiday Inn Express Kolkata Airport by IHG, offers several conveniences that make it ideal for business travelers. The hotel's location within the airport premises, ensures immediate access, making it perfect for those on tight schedules. Proximity to the business district is a significant advantage, adding to its appeal for business and transit stays.
Guests appreciate the range of business facilities available, including meeting rooms, a business center and amenities tailored for professional needs. Many reviews highlight the seamless check-in process and commend the efficient service provided.
However, some guests found the taxi service to the city center somewhat inconvenient, as drivers often preferred selling longer packages rather than simple drop-offs. A few reviews suggested that the hotel could improve certain aspects to better cater to business travelers.
Overall, Holiday Inn Express Kolkata Airport offers good value for money with its strong emphasis on business amenities and strategic location enhancing its reputation as a great business hotel.
Holiday Inn Express Kolkata Airport stands out for its accessibility, particularly for guests with disabilities. The hotel ensures a smooth and seamless wheelchair experience from the lobby to the room, making it convenient for those with mobility challenges. The property offers accessible rooms and areas, including the gym, which is thoughtfully designed to accommodate all guests. Its location is notably accessible, facilitating easy travel and even those with baggage and wheelchairs find transfers to be efficient. Additionally, the hotel embraces eco-friendly practices, making it a responsible choice for conscientious travelers.
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Location
The hotel's 24-hour facilities, including reception, gym and laundry room, add to the convenience and appeal for guests. Additionally, travelers appreciate the hotel's cleanliness, the courteous staff and the pleasant ambiance. Although the hotel is located away from the city center, its proximity to the airport compensates for this, making it perfect for short stays and offering peace of mind for those needing quick access to flights.
In summary, the 'Holiday Inn Express Kolkata Airport by IHG' stands out for its unbeatable location close to the airport, comfort and comprehensive amenities, making it a top choice for overnight stays and business travelers.
Breakfast
However, several reviews mentioned the need for improvement in the breakfast spread, noting that more variety and less oily options would be preferable. Some guests felt the selection was repetitive, basic and not very international. There were also comments about the quality and presentation of the food with some finding it to not meet expectations. Crowding and long waits for tables seemed to be a recurring issue and there were mentions of items running out well before closing time.
In summary, while many guests enjoyed a pleasant, hearty breakfast with good variety, others pointed out the need for better quality control, more options and improved organization to enhance the overall experience.
Dinner
However, several diners found the menu lacking in variety, particularly for simple vegetarian options and felt that the preparation left much to be desired. One common grievance was the lengthy wait times for food service with an hour-long wait for appetizers being noted by some. Diners also pointed out that the food was often overpriced given the limited dishes offered.
While the dinner was satisfactory for some, many found it subpar, describing the food as tasteless, average or of poor quality. Moreover, guests frequently remarked on the high prices not aligning with the food quality and variety available. Those planning an overnight stay might be better off exploring other dining options to better suit their preferences and expectations.
Rooms
However, there are consistent remarks about the rooms being on the smaller side. Various reviews point out that both the bedrooms and bathrooms tend to be compact with some guests finding them too small for comfort. Despite the size, the rooms are noted for being comfortable and the space is generally adequate for short stays.
Additionally, the service levels have mixed feedback, but the overall consensus leans towards a clean and inviting atmosphere. Features such as room cleanliness, quiet surroundings and proximity to the airport are frequently appreciated, which may offset some of the limitations in room size for many travelers.
Beds
Cleanliness
The hotel’s clean and cozy rooms contribute to a comfortable stay, reinforcing its reputation for high hygiene standards. Despite a few mentions of minor issues, such as occasional unclean carpets, the overall sentiment is overwhelmingly positive, highlighting the hotel’s dedication to cleanliness and maintenance. Located conveniently near the airport, the hotel combines its cleanliness with comfort and quiet surroundings, making it a popular choice for travelers. Overall, the property feels modern and well managed, enhancing guest experiences with its commitment to maintaining pristine conditions.
Staff
Despite the predominantly positive feedback, some guests express concerns regarding the staff's English proficiency and occasional unresponsiveness to calls. A few reviews cite areas where service could improve, such as better management and more attentiveness to guests' needs and requests. Issues related to the restaurant service and housekeeping were also noted, although these seem to be exceptions rather than the rule. Overall, the guest reviews indicate that the staff's friendliness and helpfulness significantly enhance the guest experience at the Holiday Inn Express Kolkata Airport.
Wi-Fi
Gym
Family
The hotel offers a variety of family-friendly and pet-friendly amenities, ensuring everyone is accommodated. Families can enjoy dedicated activities, making it an engaging destination for kids. Spacious and amazing family rooms are available, providing ample space for everyone to relax. Despite these positives, some guests noted that the experience with kids' and family's food could use improvement and there were occasional issues with staff cooperation when dealing with families with children.
Overall, Holiday Inn Express Kolkata Airport is a nice choice for those traveling with their partner or family, providing a modern and accommodating environment.
4 Star
However, a few reviews suggest that the hotel might be on the pricier side with some guests feeling that the cost does not completely align with the four-star claims, likening it more to a three-star experience in certain aspects. Despite this, the overall sentiment points towards the hotel delivering a commendable service that aligns closely with what a four-star hotel should provide.
Business
Guests appreciate the range of business facilities available, including meeting rooms, a business center and amenities tailored for professional needs. Many reviews highlight the seamless check-in process and commend the efficient service provided.
However, some guests found the taxi service to the city center somewhat inconvenient, as drivers often preferred selling longer packages rather than simple drop-offs. A few reviews suggested that the hotel could improve certain aspects to better cater to business travelers.
Overall, Holiday Inn Express Kolkata Airport offers good value for money with its strong emphasis on business amenities and strategic location enhancing its reputation as a great business hotel.
Accessible
No, Holiday Inn Express Kolkata Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Kolkata Airport by IHG.
No, Holiday Inn Express Kolkata Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Kolkata Airport by IHG.
Yes, Holiday Inn Express Kolkata Airport by IHG has a gym.
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