ibis Kolkata Rajarhat - An Accor Brand
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Summary of reviews'Ibis Kolkata Rajarhat - An Accor Brand' is favorably reviewed for its strategic location, offering easy access to the airport, shopping centers and business districts like Salt Lake Sector 5. Its well-connected, yet peaceful setting away from city noise attracts both leisure and business travelers. The hotel is praised for its clean and welcoming ambiance, supported by friendly staff, convenient parking and well-maintained surroundings.
Breakfast receives positive remarks for its variety and quality, particularly the extensive buffet spread offering both Indian and continental options. On the other hand, guests have noted areas for improvement such as food freshness, menu variety, service efficiency and pricing. Dinner similarly garners praise for its fresh, delicious offerings and commendable service, though some guests feel that the menu could be expanded and cleanliness improved.
Rooms are widely recognized for their cleanliness and well-maintained interiors. However, many guests find them to be too small and at times, inadequately cleaned. Noise disturbances and limited bathroom space are additional concerns. Despite these drawbacks, many appreciate the modern decor and overall comfort of the rooms.
The hotel's cleanliness is generally well-regarded with many guests highlighting the tidy rooms and common areas. However, reports of inconsistencies in cleanliness and housekeeping service suggest a need for more rigorous standards. Staffing is commonly praised for being helpful and courteous with several individuals receiving special mentions for their excellent service. Nonetheless, there are occasional instances of inefficiency and less favorable interactions.
Free wifi is noted for its good performance, contributing positively to the guest experience. Parking facilities are appreciated, though the limited space, narrow entry and lack of valet service pose challenges for some guests. Reviews on bed comfort are mixed with many visitors praising the comfort and spaciousness, while others cite issues with cleanliness, size and quality.
As a four-star hotel, 'Ibis Kolkata Rajarhat' is seen as a value-for-money proposition, maintaining a standard that aligns well with guest expectations. Business travelers, in particular, find the hotel suitable, thanks to its efficient service and prime location, although the addition of more business center facilities could enhance its appeal.
Accessibility features, especially for guests with disabilities, are somewhat lacking. Despite close proximity to the airport and good lift facilities, there are areas that need improvement, such as additional elevators and better traffic management around the hotel.
Overall, 'Ibis Kolkata Rajarhat - An Accor Brand' stands out for its location, quality of service and modern amenities with some areas identified for further enhancement.
Categories
Breakfast receives positive remarks for its variety and quality, particularly the extensive buffet spread offering both Indian and continental options. On the other hand, guests have noted areas for improvement such as food freshness, menu variety, service efficiency and pricing. Dinner similarly garners praise for its fresh, delicious offerings and commendable service, though some guests feel that the menu could be expanded and cleanliness improved.
Rooms are widely recognized for their cleanliness and well-maintained interiors. However, many guests find them to be too small and at times, inadequately cleaned. Noise disturbances and limited bathroom space are additional concerns. Despite these drawbacks, many appreciate the modern decor and overall comfort of the rooms.
The hotel's cleanliness is generally well-regarded with many guests highlighting the tidy rooms and common areas. However, reports of inconsistencies in cleanliness and housekeeping service suggest a need for more rigorous standards. Staffing is commonly praised for being helpful and courteous with several individuals receiving special mentions for their excellent service. Nonetheless, there are occasional instances of inefficiency and less favorable interactions.
Free wifi is noted for its good performance, contributing positively to the guest experience. Parking facilities are appreciated, though the limited space, narrow entry and lack of valet service pose challenges for some guests. Reviews on bed comfort are mixed with many visitors praising the comfort and spaciousness, while others cite issues with cleanliness, size and quality.
As a four-star hotel, 'Ibis Kolkata Rajarhat' is seen as a value-for-money proposition, maintaining a standard that aligns well with guest expectations. Business travelers, in particular, find the hotel suitable, thanks to its efficient service and prime location, although the addition of more business center facilities could enhance its appeal.
Accessibility features, especially for guests with disabilities, are somewhat lacking. Despite close proximity to the airport and good lift facilities, there are areas that need improvement, such as additional elevators and better traffic management around the hotel.
Overall, 'Ibis Kolkata Rajarhat - An Accor Brand' stands out for its location, quality of service and modern amenities with some areas identified for further enhancement.
Hotel Taking Steps Towards Sustainability
This hotel is mentioned as a sustainable accommodation option.
Family Friendly Hotel
ibis Kolkata Rajarhat is a family hotel that provides comfortable accommodations and essential amenities. It is a practical choice for families seeking a convenient and affordable stay.
Hotel with Parking
ibis Kolkata Rajarhat offers parking facilities for visitors. It is listed among hotels in the Rajarhat area with available parking.
Accessible Hotel
This is a wheelchair-accessible hotel featuring wheelchair-width doorways and accessible concierge, registration, and restaurant areas. Specific room amenities include roll-in showers, adapted baths, and toilets with grab rails, with upper floors accessible by elevator.
4-Star Hotel
Part of the Accor group, this hotel offers comfortable accommodations and essential amenities. It is well-regarded for its service and facilities.
Hotel with Gym
Guest Reviews
The location of 'ibis Kolkata Rajarhat - An Accor Brand' receives overwhelmingly positive feedback from guests, making it one of the main highlights of the hotel. Set in a centrally accessible area, the hotel is not far from the airport and is conveniently close to shopping centers like Axis Mall. Many guests appreciate its proximity to conference venues and Salt Lake Sector 5, enhancing its appeal for business travelers. The quiet yet well-connected location, near major highways, allows for a peaceful stay away from city noise while still being close to bustling areas.
The surrounding area is well-maintained and the hotel offers a welcoming ambiance, supported by friendly staff. Guests also highlight the cleanliness, easy access and good parking facilities. Nestled in the heart of Kolkata, the property's location makes it a comfortable and convenient choice for both short weekend stays and longer visits. Despite being slightly suburban and requiring cab transportation rather than buses, the hotel's prime placement and proximity to food trucks and less traffic compared to the city center make up for any minor inconveniences.
Overall, the location, coupled with efficient facilities, supportive staff and cozy rooms, makes 'ibis Kolkata Rajarhat' a strong contender for travelers seeking both leisure and business accommodations.
The breakfast experience at ibis Kolkata Rajarhat - An Accor Brand has garnered mixed reviews from guests. On the positive side, many praised the breakfast for being very nice and highlighted a delicious variety of Indian and continental food options, along with drinks. The spread was often described as elaborate, fantastic and capable of catering to diverse cultures and age groups. Guests appreciated the numerous options available, emphasizing the freshness and extensive variety of the dishes. The breakfast buffet, in particular, was mentioned frequently as being awesome, great and worth it with some reviewers noting it as a highlight of their stay.
Despite the positive feedback, some guests encountered shortcomings. There were mentions of the food feeling like leftovers at times, limited menu options and instances where the breakfast was termed as very ordinary or basic. Concerns about the breakfast buffet being terrible with no refills and long waiting times were noted. A few guests felt that the menu was repetitive and the taste not up to the mark. Price was another point of contention with comments about the breakfast being too expensive compared to other hotels.
Service-related issues were also flagged, including reports of breakfast service being chaotic and slow and some staff displaying a lack of enthusiasm. Additionally, there were comments about the food becoming cold quickly and issues of hygiene which led to health discomforts for a few guests.
Overall, while many guests enjoyed a satisfying breakfast experience with plenty of choice and good quality food, there is room for improvement in terms of menu variety, service efficiency and pricing.
The dinner experience at ibis Kolkata Rajarhat, an Accor brand hotel, presents a diverse range of experiences according to guest reviews. Many guests found the food to be delicious and appreciated the freshness of the offerings. The buffet dinner is well-received with ample options and praise for being satisfying and good. Dining in-house offers a variety of meals and room service also provides convenient dinner options, though it's noted to be quite expensive.
On the positive side, the staff’s behavior and service in the restaurant are commended, contributing to a welcoming and comfortable dining atmosphere. Guests have highlighted the breakfast and dinner as superb with the dinner buffet being particularly delicious and amazing. There's a good selection of food and some guests found the dinner to be awesome.
However, several issues have been raised. The dinner menu is often described as limited and some guests felt the food was not up to the mark with certain items served cold or tasting bad and bland. The pricing for both in-room dining and the restaurant is frequently mentioned as expensive, sometimes not justifying the quality of the food. Additionally, some reviews mentioned the restaurant being filthy and the chair covers needing replacement.
While the hotel boasts decent restaurant options, there is room for improvement, particularly in ensuring food quality, maintaining restaurant cleanliness and expanding the dinner menu variety. Overall, the dinner experience at ibis Kolkata Rajarhat ranges from delightful to disappointing, depending largely on the specific nuances of individual guest experiences.
The rooms at ibis Kolkata Rajarhat generally receive mixed reviews from guests. While many guests appreciate the cleanliness and friendliness of the staff, the overall size of the rooms often falls short of expectations. Rooms are frequently described as small, cozy and compact and some guests have even found them suffocating and inadequate for family stays. The decor and ambiance are highlighted positively by some guests and the rooms are perceived to be well-maintained and organized within the limited space.
However, several reviews express concerns about cleanliness, noting dirt, lingering odors and issues with old or neglected furnishings. Housekeeping service inconsistencies further exacerbate these issues with some rooms reportedly not cleaned before guests' arrival or during their stay. Noise levels and a lack of soundproofing are additional points of dissatisfaction with sounds from adjacent rooms and corridors disturbing the guests.
The bathrooms are often noted for their small size and lack of soundproofing, which contributes to an overall sense of inconvenience. Despite these drawbacks, some guests find the rooms comfortable and modern, appreciating the amenities provided.
In summary, while ibis Kolkata Rajarhat offers clean and friendly accommodations, potential guests should be aware of the limited room and bathroom sizes, occasional cleanliness issues and the potential for noise disturbances.
The beds at ibis Kolkata Rajarhat - An Accor Brand received mixed reviews from guests. Many visitors appreciated the comfort with several noting the beds were comfy, spacious and clean. Some even described them as very comfortable and therapeutic. However, there were consistent concerns regarding bed size with multiple guests feeling the beds were small and should be larger. Additionally, issues with cleanliness and bed quality were mentioned; terms like shoggy, smelly and dirty were used, indicating dissatisfaction in some cases. Complaints about beds being too soft, fluffy and spongy also surfaced, suggesting they were not universally comfortable. The linens were another point of contention with mentions of dirty bedsheets and towels. Overall, while the comfort of the beds was praised by many, the accommodation struggled with consistency in bed quality and cleanliness.
The cleanliness of Ibis Kolkata Rajarhat seems to be a mixed bag based on guest feedback. On the positive side, guests frequently praised the hotel's lobby for being well-cleaned and decorated. Many reviewers noted that the hotel itself is generally clean and well-maintained with clean rooms and bathrooms being a common point. Words like clean, neat and tidy frequently cropped up in relation to the rooms and some guests found their rooms to be spotless and stylish, relishing a clean and cozy atmosphere.
However, there were numerous complaints that suggest a significant inconsistency in the cleanliness standards, particularly regarding the rooms and bathrooms. Multiple reviewers reported finding unclean rooms, dirty bathrooms and stinky carpets and corridors. Instances of used ear buds from previous guests, female hair on the bed and floor and stains on the floor were also mentioned, highlighting housekeeping issues. Some guests had to request cleaning multiple times, indicating room service inefficiencies. Thus, while there is a commendable level of overall cleanliness, significant improvements are necessary in maintaining consistency throughout the hotel, particularly in individual rooms and bathrooms.
Guests at ibis Kolkata Rajarhat have had mixed experiences with the hotel staff, but there are many positive notes worth highlighting. The staff, in general, have been described as helpful, courteous and welcoming with specific mentions of individuals like Abishek, Jayanta, Rajesh, Ankita and many others who have gone above and beyond to assist guests. The front desk staff, including Surojit, Ankita and Manager Jayanta, received accolades for their helpfulness and friendliness. Housekeeping staff, like Narayan and Devbendu, were praised for their promptness and professionalism with Narayan also being noted for his friendly demeanor despite a hearing disability.
On the restaurant front, the staff were generally seen as welcoming but there were mentions of the need for quicker service. Certain staff members, such as Arpita and Tapas Sarkar, have been singled out for their exceptional service and attentiveness. Manager Anjali was also noted for her exceptional care.
However, some reviews mentioned less favorable interactions, pointing out instances of rudeness, unfriendliness and a casual attitude from the staff. Specific complaints about the reception staff were noted with guests mentioning inefficiency and lack of professional manners at times. Slow service and a need for polite and prompt responses were common criticisms.
Overall, while the staff at ibis Kolkata Rajarhat have received high praise for their hospitality and helpfulness, there is room for improvement in ensuring consistent, professional and polite service across all interactions.
The wifi experience at ibis Kolkata Rajarhat - An Accor Brand generally receives positive remarks for its performance. Guests often noted the internet and wifi as good with many highlighting the fast connection. There were occasional issues, including instances where the wifi did not work or connectivity problems on specific days. Despite these moments, the overall impression leans towards reliable and satisfactory wifi service, contributing positively to the overall guest experience.
The parking situation at 'ibis Kolkata Rajarhat - An Accor Brand' has mixed feedback from guests. While there are parking facilities available for guests, some have noted a limited number of parking spaces. There is no valet service offered, requiring guests to park their own vehicles. Additionally, the entry to the basement parking area is described as narrow, which may be a concern for larger vehicles. The absence of a security person to assist with parking further complicates the process for some. Despite these challenges, the convenience of having available parking at the hotel is appreciated by those who prioritize this amenity during their stay.
The ibis Kolkata Rajarhat, an Accor brand, is frequently noted for being a value-for-money hotel that maintains its four-star standards. Guests appreciate the quality of amenities provided, which aligns with the expectations of a four-star category hotel. Despite some comments on the pricing being high and not meeting the standards of a three-star in certain instances, many reviews indicate that the facilities and service generally uphold the Accor standard. While some guests expressed disappointment regarding their experience, many others found the hotel's offerings to be good value for money and beyond their expectations in terms of quality.
The Ibis Kolkata Rajarhat is highly favored by business travelers, often recognized as an ideal mid-range business hotel. Located in a business hub, the hotel prominently caters to the needs of business minds. The establishment's service culture and efficient, business-like approach simplify the check-in process, making it particularly convenient for travelers on a tight schedule. However, some reviewers noted the lack of tables for laptop use and suggested the addition of more business center facilities to enhance productivity. Despite these few areas for improvement, the hotel remains a popular choice amongst those traveling for business.
The Ibis Kolkata Rajarhat hotel offers a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel is close to the airport, which can be convenient for travelers. The lift facility is noted to be good and the hotel is accessible for wheelchairs, providing some essential accommodations. However, the hotel's overall accessibility features need improvement; it lacks self-entry and exit options and does not have enough elevators dedicated to accessibility. Additionally, the hotel can be quite difficult to reach and is too close to heavy traffic, posing challenges for all guests, particularly those with mobility issues. Thus, while the hotel makes some efforts toward accessibility, several significant improvements are necessary to make it easily accessible for everyone.
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Location
The surrounding area is well-maintained and the hotel offers a welcoming ambiance, supported by friendly staff. Guests also highlight the cleanliness, easy access and good parking facilities. Nestled in the heart of Kolkata, the property's location makes it a comfortable and convenient choice for both short weekend stays and longer visits. Despite being slightly suburban and requiring cab transportation rather than buses, the hotel's prime placement and proximity to food trucks and less traffic compared to the city center make up for any minor inconveniences.
Overall, the location, coupled with efficient facilities, supportive staff and cozy rooms, makes 'ibis Kolkata Rajarhat' a strong contender for travelers seeking both leisure and business accommodations.
Breakfast
Despite the positive feedback, some guests encountered shortcomings. There were mentions of the food feeling like leftovers at times, limited menu options and instances where the breakfast was termed as very ordinary or basic. Concerns about the breakfast buffet being terrible with no refills and long waiting times were noted. A few guests felt that the menu was repetitive and the taste not up to the mark. Price was another point of contention with comments about the breakfast being too expensive compared to other hotels.
Service-related issues were also flagged, including reports of breakfast service being chaotic and slow and some staff displaying a lack of enthusiasm. Additionally, there were comments about the food becoming cold quickly and issues of hygiene which led to health discomforts for a few guests.
Overall, while many guests enjoyed a satisfying breakfast experience with plenty of choice and good quality food, there is room for improvement in terms of menu variety, service efficiency and pricing.
Dinner
On the positive side, the staff’s behavior and service in the restaurant are commended, contributing to a welcoming and comfortable dining atmosphere. Guests have highlighted the breakfast and dinner as superb with the dinner buffet being particularly delicious and amazing. There's a good selection of food and some guests found the dinner to be awesome.
However, several issues have been raised. The dinner menu is often described as limited and some guests felt the food was not up to the mark with certain items served cold or tasting bad and bland. The pricing for both in-room dining and the restaurant is frequently mentioned as expensive, sometimes not justifying the quality of the food. Additionally, some reviews mentioned the restaurant being filthy and the chair covers needing replacement.
While the hotel boasts decent restaurant options, there is room for improvement, particularly in ensuring food quality, maintaining restaurant cleanliness and expanding the dinner menu variety. Overall, the dinner experience at ibis Kolkata Rajarhat ranges from delightful to disappointing, depending largely on the specific nuances of individual guest experiences.
Rooms
However, several reviews express concerns about cleanliness, noting dirt, lingering odors and issues with old or neglected furnishings. Housekeeping service inconsistencies further exacerbate these issues with some rooms reportedly not cleaned before guests' arrival or during their stay. Noise levels and a lack of soundproofing are additional points of dissatisfaction with sounds from adjacent rooms and corridors disturbing the guests.
The bathrooms are often noted for their small size and lack of soundproofing, which contributes to an overall sense of inconvenience. Despite these drawbacks, some guests find the rooms comfortable and modern, appreciating the amenities provided.
In summary, while ibis Kolkata Rajarhat offers clean and friendly accommodations, potential guests should be aware of the limited room and bathroom sizes, occasional cleanliness issues and the potential for noise disturbances.
Beds
Cleanliness
However, there were numerous complaints that suggest a significant inconsistency in the cleanliness standards, particularly regarding the rooms and bathrooms. Multiple reviewers reported finding unclean rooms, dirty bathrooms and stinky carpets and corridors. Instances of used ear buds from previous guests, female hair on the bed and floor and stains on the floor were also mentioned, highlighting housekeeping issues. Some guests had to request cleaning multiple times, indicating room service inefficiencies. Thus, while there is a commendable level of overall cleanliness, significant improvements are necessary in maintaining consistency throughout the hotel, particularly in individual rooms and bathrooms.
Staff
On the restaurant front, the staff were generally seen as welcoming but there were mentions of the need for quicker service. Certain staff members, such as Arpita and Tapas Sarkar, have been singled out for their exceptional service and attentiveness. Manager Anjali was also noted for her exceptional care.
However, some reviews mentioned less favorable interactions, pointing out instances of rudeness, unfriendliness and a casual attitude from the staff. Specific complaints about the reception staff were noted with guests mentioning inefficiency and lack of professional manners at times. Slow service and a need for polite and prompt responses were common criticisms.
Overall, while the staff at ibis Kolkata Rajarhat have received high praise for their hospitality and helpfulness, there is room for improvement in ensuring consistent, professional and polite service across all interactions.
Wi-Fi
Parking
4 Star
Business
Accessible
No, ibis Kolkata Rajarhat - An Accor Brand doesn't have any pool.
No, a spa isn't available at ibis Kolkata Rajarhat - An Accor Brand.
No, ibis Kolkata Rajarhat - An Accor Brand doesn't allow dogs.
Yes, parking facilities are available at ibis Kolkata Rajarhat - An Accor Brand.
Yes, ibis Kolkata Rajarhat - An Accor Brand has a gym.
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