Hotel Excelsior is a fantastic luxury hotel with a fascinating historical past and a prime location just a few minutes on foot from the Old Town of Dubrovnik. The location of the hotel is stunning with panoramic views of Dubrovnik and the sea and the rooftop bar particularly praised by guests. The hotel's modern and stylish rooms are spotlessly clean and most guests found them comfortable and cozy with beautiful views of the sea and old town. Guests were impressed by the hotel's facilities, including the fantastic outdoor pool, beach and spa area, where the experienced and skilled staff provided excellent service. The hotel offers three restaurants and while the quality of the food was mixed, guests praised the Fine Dining Restaurant and some enjoyed their meals at the other restaurants. Guests were impressed by the warm and welcoming staff who were polite, kind and always happy to help, making for a truly unforgettable experience. Overall, the Hotel Excelsior offers a beautiful and modern accommodation option with exceptional service, making it a perfect retreat for those visiting the area.
The Hamlet hotel, situated in the prime historic district of Dubrovnik, receives high praise for its superb location. Guests particularly appreciate its proximity to the city’s cultural landmarks, bustling pedestrian streets, and the renowned castle, making it an ideal base for sightseeing and excursions. Despite the lively atmosphere that accompanies such a central setting, the convenient access to various attractions is a significant advantage for travelers.
A standout feature of the Hamlet is its friendly and attentive staff, notably Marko and Maro, who provide exceptional service and contribute greatly to a memorable stay. The staff's genuine hospitality and willingness to assist with any need, ranging from offering local advice to handling urgent requests, is frequently highlighted in guest feedback.
However, the hotel faces several challenges concerning its amenities and facilities. The room conditions are less favorable, with numerous guests noting the need for renovations. Common issues include dated appearances, musty odors, poor lighting, and maintenance problems like faulty fixtures. Additionally, the absence of an elevator poses accessibility concerns, and cleanliness standards are lacking, with reports of mold, dust, and insect presence being particularly concerning.
On the culinary front, the breakfast offerings are deemed basic and inconsistent, which some guests find disappointing. While the breakfast is more cost-effective compared to dining out, the lack of variety may prompt guests to explore alternatives for a more substantial meal.
The hotel's wifi service is another area where improvements are needed, with guests experiencing erratic connectivity and weak signals, particularly in certain parts of the building. Finally, while the beds receive mixed reviews, many find them comfortable, contributing positively to their stay.
Overall, while Hamlet's unbeatable location and exceptional staff are key highlights, there is room for improvement in terms of room quality, cleanliness, breakfast service, and reliable internet connectivity to enhance the overall guest experience.
Boutique Hotel Stari Grad is a charming and beautiful hotel located in the heart of Dubrovnik's old town. Guests appreciate its fantastic location, surrounded by stunning beauty and the easy walk to all central places. The hotel's focus on cleanliness is a standout feature, making it a top choice for travelers who value a pristine environment during their stay. The breakfast experience at Boutique Hotel Stari Grad is a must-not-miss treat for those visiting Dubrovnik with many guests calling it amazing, excellent and delicious. The hotel's historic building has been tastefully renovated into modern and well-equipped rooms with many guests citing the spotless and beautifully decorated accommodations as a highlight of their stay. The staff members are incredibly friendly and helpful with guests repeatedly praising their warm welcome and excellent customer service. As a small boutique hotel, it maintains an intimate atmosphere while also providing standout amenities like a stunning rooftop terrace. Overall, Boutique Hotel Stari Grad is a top-notch hotel with top-notch service and a personal touch, definitely worth checking out.
The Pucic Palace in Dubrovnik is a stunningly beautiful hotel located in the heart of the Old Town, making it the perfect location for exploring the city. Guests rave about the hotel's superb location, charming furnishings and ultra-comfortable big beds. The breakfast is highly recommended with guests describing it as amazing, delicious, excellent, outstanding and fantastic. The rooms are elegant and stylish, equipped with everything guests want and are very clean and comfortable. The staff is friendly, accommodating and deserving of recognition for making guests feel welcomed and comfortable. While some guests experienced minor issues like noisy rooms or outdated decor, most agree that The Pucic Palace comes pretty close to the luxury hotels of Paris or London. Overall, The Pucic Palace offers a lovely and authentic experience for a memorable stay in Dubrovnik.
Hilton Imperial Dubrovnik offers a historic stay that blends period charm with modern styling, located just steps from Dubrovnik's Old Town and within walking distance of Pile Gate, the Lovrijenac Fort and Šulić beach. Guests can enjoy picturesque views and a wide range of amenities such as a spa, an on-site restaurant, an indoor pool, a fitness center, pet-friendly rooms, a business center and meeting rooms. Dining experiences include Dalmatian dishes and Croatian wines served in the Imperial Terrace, as well as a lounge bar with an outdoor terrace and a stylish lounge offering signature cocktails inspired by bygone eras. The hotel's spa provides a relaxing retreat with four private treatment rooms for massages, facials and eye treatments, providing an all-round luxury accommodation experience.
Summary of reviews
The Hilton Imperial Dubrovnik is a luxurious 5-star hotel in a perfect location just steps away from Dubrovnik's historic center. The hotel's amenities, service and cleanliness are exceptional with particular praise for the delicious breakfast and dinner offerings. The staff is friendly, helpful and professional, making guests feel welcome and well-cared for during their stay. While some guests found the spa and indoor pool to be lacking, the overall experience at the Hilton Imperial Dubrovnik is highly recommended and worth every penny for those seeking a luxurious and unforgettable stay in Dubrovnik.
Miró Studio Apartments Dubrovnik is highly regarded for its outstanding location, cleanliness, and exceptional staff service. Situated just meters from the iconic Pile Gate, the apartments offer guests easy access to Dubrovnik's Old Town and several historical attractions, while providing a peaceful retreat from the city's bustling center. The strategic placement also allows easy access to amenities such as grocery stores and transport hubs, making it an ideal base for cultural exploration and leisure.
Guests frequently praise the cleanliness of the apartments, describing them as impeccably maintained and modern, with well-equipped interiors. The daily cleaning routine ensures a spotless and welcoming environment, enhancing the comfort for visitors. Spacious, thoughtfully designed accommodations further contribute to a pleasant stay, complemented by excellent amenities that align with guests' needs.
The staff at Miró Studio Apartments is renowned for their exceptional service, marked by friendliness, responsiveness, and professionalism. Guests appreciate the accommodating nature of the team, including the flexibility with early check-ins and extensive recommendations for dining and sightseeing from managers. The team's commitment to hospitality significantly enhances the overall travel experience, ensuring guests feel welcome and informed throughout their stay.
While the beds receive mixed feedback, with some noting the need for improvement regarding comfort and noise, they generally serve well enough for brief stays in the historic city. Overall, Miró Studio Apartments stands out as a highly recommended choice for visitors seeking a blend of location, cleanliness, and exemplary service in Dubrovnik.