Jesselton Quay by Pinstay
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Summary of reviewsJesselton Quay by Pinstay is a popular accommodation in Kota Kinabalu, celebrated for its prime location and numerous positive attributes that enhance guest experiences. Its central position near the Todak Waterfront and Jesselton Ferry Terminal offers guests convenience and accessibility to various attractions and facilities, including Suria Sabah Mall, without compromising on tranquility. Guests enjoy stunning sea and sunset views, making it an ideal choice for exploring the city while relishing captivating vistas.
The rooms at Jesselton Quay are spacious and elegantly designed, capable of accommodating multiple guests comfortably. The interiors are modern and luxurious, decorated with new furniture, providing a cozy and upscale atmosphere. Although inconsistencies in maintenance are noted, guests generally find the rooms clean and comfortable. The responsive host contributes positively to addressing any issues, ensuring a seamless stay.
While cleanliness is a mixed aspect, many commend the property's well-kept environment, interior aesthetics, and the panoramic views from the accommodation. The staff at Jesselton Quay are recognized for their attentiveness and helpfulness, with exceptional service noted by particular individuals. Their friendliness and proactive approach in addressing complaints significantly enhance guest satisfaction.
Guests' experiences with free Wi-Fi vary, with some enjoying seamless high-speed connectivity while others face challenges with slow speeds and connectivity issues. Nonetheless, when functioning well, the Wi-Fi contributes to a complete stay alongside amenities such as Netflix and air conditioning.
The pool on the 7th floor is frequently praised for its accessibility and cleanliness, providing additional leisure options in a setting with aesthetic nighttime appeal. Despite occasional shortcomings, it remains a valued feature of the property.
Parking presents challenges due to high fees and limited arrangements, which may concern guests planning to rent a car. The limitation of one key per apartment adds to the complexity, yet the property itself retains high recommendations from travelers.
Bedding offers varied comfort levels; while generally satisfactory, occasional discomfort is reported with mattresses. The sofa bed is appreciated for accommodating multiple guests with unexpected comfort.
Overall, Jesselton Quay by Pinstay provides a favorable experience with its strategic location, pleasing room design, and exceptional staff service, making it a preferred choice for travelers seeking convenience and scenic views in Kota Kinabalu.
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The rooms at Jesselton Quay are spacious and elegantly designed, capable of accommodating multiple guests comfortably. The interiors are modern and luxurious, decorated with new furniture, providing a cozy and upscale atmosphere. Although inconsistencies in maintenance are noted, guests generally find the rooms clean and comfortable. The responsive host contributes positively to addressing any issues, ensuring a seamless stay.
While cleanliness is a mixed aspect, many commend the property's well-kept environment, interior aesthetics, and the panoramic views from the accommodation. The staff at Jesselton Quay are recognized for their attentiveness and helpfulness, with exceptional service noted by particular individuals. Their friendliness and proactive approach in addressing complaints significantly enhance guest satisfaction.
Guests' experiences with free Wi-Fi vary, with some enjoying seamless high-speed connectivity while others face challenges with slow speeds and connectivity issues. Nonetheless, when functioning well, the Wi-Fi contributes to a complete stay alongside amenities such as Netflix and air conditioning.
The pool on the 7th floor is frequently praised for its accessibility and cleanliness, providing additional leisure options in a setting with aesthetic nighttime appeal. Despite occasional shortcomings, it remains a valued feature of the property.
Parking presents challenges due to high fees and limited arrangements, which may concern guests planning to rent a car. The limitation of one key per apartment adds to the complexity, yet the property itself retains high recommendations from travelers.
Bedding offers varied comfort levels; while generally satisfactory, occasional discomfort is reported with mattresses. The sofa bed is appreciated for accommodating multiple guests with unexpected comfort.
Overall, Jesselton Quay by Pinstay provides a favorable experience with its strategic location, pleasing room design, and exceptional staff service, making it a preferred choice for travelers seeking convenience and scenic views in Kota Kinabalu.
Apartment with Swimming Pool
Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Apartment for Adults Only
4-Star Apartment
Apartment with Outdoor Pool
Guest Reviews
Jesselton Quay by Pinstay is praised for its excellent and convenient location in the heart of Kota Kinabalu. Guests appreciate being situated near the Todak Waterfront and within close proximity to Jesselton Ferry Terminal and Jesselton Point, as these are just a few minutes' walk away. Despite its central position, the noise levels remain surprisingly low, offering guests a peaceful stay amidst the bustling city. The strategic location allows easy access to numerous attractions and facilities, including Suria Sabah Mall, making it an ideal choice for exploring the city. Additionally, the property's positioning by the pier offers stunning sea and sunset views, further enhancing the guest experience. Complementing the great location are the property's amenities, including a pool that provides a refreshing retreat. Overall, Jesselton Quay is recognized for its top-notch geographical position, blending accessibility with affordability, and making it a favored destination for travelers seeking both convenience and captivating views.
Set amidst a trendy location, Jesselton Quay by Pinstay offers a variety of room accommodations that have left many guests with positive impressions. The rooms are notably spacious, even accommodating up to six people comfortably with thoughtful interior design and luxurious touches, making the stay pleasant. The apartments are generally clean and comfortable, with new and nice furniture contributing to the modern, upscale feel. Guests appreciate the cozy and well-furnished spaces, often highlighting the impressive interiors and great views from the rooms. Despite some inconsistency in maintenance, with occasional reports of cleanliness issues and specific units needing attention, the overall experience is enhanced by responsive service from the host, who is quick to resolve any issues like strong cigarette smells. Pricing also appears to be fair, offering good value for the level of comfort and style provided.
At Jesselton Quay by Pinstay, the bed arrangements offer varied experiences for guests. While the bedding itself is generally considered nice, it is important to note that there are mixed reviews regarding comfort levels. Some guests have found the mattresses to be satisfactory and the interior neatly arranged, providing a decent night's sleep. However, there are concerns about the comfort of certain beds, with some describing the mattresses as feeling springy and the bedding as either too hard or too soft. An unexpected highlight is the sofa bed, which comfortably accommodates multiple people and has been appreciated for its unexpected plushness. On balance, guests have experienced a range of options that cater to different preferences, but attention to mattress quality could enhance overall satisfaction.
Jesselton Quay by Pinstay offers a mixed experience when it comes to cleanliness. The location boasts some positive features, with several guests highlighting its clean environment, comfortable accommodations, and appealing interior design. Many found their stay enjoyable, particularly appreciating the stunning views of the Sabah sea. The property also provides the convenience of a well-equipped kitchen.
However, the level of cleanliness does not consistently meet expectations. Issues such as dusty floors, stained bedding, cobwebs, and pest problems have been reported. Some common spaces, like the pool, have also fallen short of expectations. Privacy concerns were raised regarding the room doors, and reports of broken or uncomfortable furniture were noted. Despite these setbacks, many guests found the property generally satisfactory and returned due to its comfort and location, indicating potential for improvement and a hopeful future for this establishment.
The reviews for Jesselton Quay by Pinstay highlight a generally positive experience with the hotel staff despite some concerns. Many guests note the attentiveness and helpfulness of the staff, with several specific mentions of exceptional service from individuals like Aly and Elly. The front desk team reportedly excels in customer service, with their friendly and accommodating demeanor frequently praised. Guests appreciate the staff's responsiveness to requests and inquiries, finding ease in communication, particularly through WhatsApp messages. There are compliments about the staff's readiness to address complaints and their proactive approach in ensuring guests enjoy a sea view when requested. Additionally, the cleanliness of the rooms and the provision such as the replacement of towels contribute to a satisfactory stay. However, some reviewers note lapses in helpfulness, cooperation, and management services, suggesting areas for improvement. Overall, the staff's friendliness and the effort made to support guests during their stay are well-regarded aspects of Jesselton Quay by Pinstay.
At Jesselton Quay by Pinstay, opinions on the Wi-Fi experience vary, revealing a mix of positive and negative feedback from guests. Visitors praise the high-speed internet connection when it functions well, highlighting it as a positive aspect of their stay. Unfortunately, not all guests share this sentiment, with several experiencing challenges such as connectivity issues and slow speeds during their visit. Some guests express frustration about the responsiveness of the management in resolving these issues, indicating instances when the Wi-Fi was unavailable for prolonged periods or not usable at all. Despite these concerns, those fortunate enough to enjoy uninterrupted service commend the Wi-Fi, alongside other amenities such as Netflix, air conditioning, and scenic views, suggesting a complete and enjoyable stay. While the experience can be hit or miss, when it works, the Wi-Fi contributes to a highly recommended stay at the hotel.
Jesselton Quay by Pinstay offers a conveniently located pool on the 7th floor that guests generally appreciate for its accessibility and cleanliness. While some units provide a view of the pool, not every room delivers a seaview, which might be worth considering when booking. The pool area, including a children's playground, is noted for being particularly enjoyable, especially with its aesthetic appeal at night. However, there are mixed reviews regarding the pool's readiness and some have found it not quite up to expectations. Despite these occasional shortcomings, the pool is frequently highlighted as a positive aspect of the stay, contributing to the hotel's great location and overall appeal.
Jesselton Quay by Pinstay is a highly recommended destination, praised for its overall value and accommodation quality. However, guests have noted issues with parking arrangements. The hotel does not offer free parking, and the fees have been described as expensive, which may be a concern for those planning to rent a car during their stay. Visitors should be prepared for paid parking and ensure they have access to the necessary card in advance to facilitate parking arrangements. While the parking situation poses challenges, particularly for groups due to the limitation of one key per apartment, the hotel itself remains a favorable choice for many travelers despite these concerns.
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Location
Rooms
Beds
Cleanliness
However, the level of cleanliness does not consistently meet expectations. Issues such as dusty floors, stained bedding, cobwebs, and pest problems have been reported. Some common spaces, like the pool, have also fallen short of expectations. Privacy concerns were raised regarding the room doors, and reports of broken or uncomfortable furniture were noted. Despite these setbacks, many guests found the property generally satisfactory and returned due to its comfort and location, indicating potential for improvement and a hopeful future for this establishment.
Staff
Wi-Fi
Pool
Parking
Yes, Jesselton Quay by Pinstay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Jesselton Quay by Pinstay.
No, Jesselton Quay by Pinstay doesn't allow dogs.
Yes, parking facilities are available at Jesselton Quay by Pinstay.
No, Jesselton Quay by Pinstay doesn't have a gym.
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