The Loft Imago
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Summary of reviewsThe Loft Imago in KK city offers a superb location with direct access to Imago Mall, where guests can enjoy a variety of stores, eateries and services without needing to travel far. The hotel provides panoramic sea views and vistas of the harbor and golf course, making the setting even more attractive. Centrally located, The Loft Imago offers easy transport links, making it convenient for exploring the city, adding to its appeal for both convenience and breathtaking scenery.
The rooms, despite some minor maintenance issues, are praised for their spaciousness, cleanliness and comfort. Highly attentive staff contribute significantly to the overall experience by ensuring that guests are well-informed and comfortable. Fast Wi-Fi and excellent air conditioning make the stay enjoyable for families. The property's design allows for larger groups with apartments capable of accommodating up to 12 adults, making it ideal for families or friends traveling together.
While the majority of reviews highlight cleanliness issues, including dusty rooms, stained linens and unsanitary bathrooms, the attentive service and prime location often outweigh these concerns. It's clear the property could benefit from some updates and more thorough cleaning practices to meet the standards expected for its rates.
The staff at The Loft Imago receive consistent acclaim for their friendliness and helpfulness, contributing to a welcoming and pleasant atmosphere. The check-in and check-out processes are smooth and the team’s proactive and accommodating nature enhances the guest experience. The owner's approachability and clear communication further ensure a comfortable stay, making guests feel valued and well-cared for.
Parking is another convenience with free, secure and designated spaces adding ease for those with vehicles, despite some challenges navigating the parking area and occasional issues with access.
In summary, The Loft Imago offers a remarkable location with stunning views, spacious accommodations and exceptional staff service. While cleanliness and maintenance could see improvements, the overall comfort and convenience make it a favorable choice for travelers.
Categories
The rooms, despite some minor maintenance issues, are praised for their spaciousness, cleanliness and comfort. Highly attentive staff contribute significantly to the overall experience by ensuring that guests are well-informed and comfortable. Fast Wi-Fi and excellent air conditioning make the stay enjoyable for families. The property's design allows for larger groups with apartments capable of accommodating up to 12 adults, making it ideal for families or friends traveling together.
While the majority of reviews highlight cleanliness issues, including dusty rooms, stained linens and unsanitary bathrooms, the attentive service and prime location often outweigh these concerns. It's clear the property could benefit from some updates and more thorough cleaning practices to meet the standards expected for its rates.
The staff at The Loft Imago receive consistent acclaim for their friendliness and helpfulness, contributing to a welcoming and pleasant atmosphere. The check-in and check-out processes are smooth and the team’s proactive and accommodating nature enhances the guest experience. The owner's approachability and clear communication further ensure a comfortable stay, making guests feel valued and well-cared for.
Parking is another convenience with free, secure and designated spaces adding ease for those with vehicles, despite some challenges navigating the parking area and occasional issues with access.
In summary, The Loft Imago offers a remarkable location with stunning views, spacious accommodations and exceptional staff service. While cleanliness and maintenance could see improvements, the overall comfort and convenience make it a favorable choice for travelers.
Apartment with Swimming Pool
Outdoor Pool
Apartment with Parking
Apartment with Outdoor Pool
Guest Reviews
Situated in the heart of KK city, The Loft Imago boasts a fantastic and strategic location, making it an ideal spot for travelers who enjoy easy access to shopping and dining. Nestled directly above Imago Mall, guests have the convenience of a wide array of stores, a supermarket and a plethora of eateries right at their doorstep.
The location's proximity to the mall is repeatedly highlighted with visitors finding it extremely easy to access necessary facilities, food options and top-notch amenities without needing to travel far. The mall itself offers a comprehensive shopping experience, featuring well-established brands and a variety of services.
The panoramic sea views and vistas of the harbor and golf course further enhance the appeal of this location, providing a picturesque backdrop to the spacious and comfortable units. With such a prime setting, visitors find it convenient not only for shopping but also for enjoying the stunning natural scenery.
Moreover, the property is centrally located and offers easy transportation links, making it convenient for guests to explore the rest of the city. In summary, The Loft Imago's unbeatable location and breathtaking views make it a perfect accommodation choice for comfort and convenience while enjoying the vibrant city surroundings.
The Loft Imago offers a convenient stay located adjacent to the bustling Imago Mall, providing guests with easy access to numerous attractions and a supermarket. Despite some minor maintenance issues like a loose shower door and a replacement-needed shower head, the overall experience is enhanced by a highly attentive host who ensures guests are well-informed and comfortable. Families will appreciate the fast Wi-Fi and top-notch air conditioning, making the stay enjoyable for both adults and children. The apartments are remarkably clean and spacious, accommodating groups of up to 12 adults, which is perfect for larger families or groups of friends. The beautiful sea views from the rooms contribute to a relaxing ambiance. Additionally, the accommodation prioritizes comfort and safety, making it a desirable choice for travelers seeking a comprehensive and secure stay.
The reviews for 'The Loft Imago' present a mixed picture with a predominant focus on cleanliness issues. While some guests mentioned that the property had clean floors and helpful staff, the majority pointed out several areas needing improvement. Numerous reviews note old and smelly towels, dusty rooms and stained bedsheets and sofas. Bathrooms, in particular, seem to be a significant concern with many mentioning mold, dirty tiles and overall unsanitary conditions.
Several guests highlighted that certain areas, such as under the sofa and on shelves, hadn't been cleaned for a long time. The appearance of cockroaches in the master bedroom and toilets further added to the discomfort. Maintenance issues are also prevalent with reports of peeling wallpaper, broken water pipes and malfunctioning air conditioning units.
Some reviews emphasized the dated appearance of the apartment, referring to it as under-renovated and not adequately maintained. The property's facilities also require attention with complaints about wallpaper peeling, faded walls and no consumables provided except for shampoo.
On the positive side, the location offers good communication and access to food and other amenities and the kitchen facilities are noted as comfortable. However, these points do little to offset the overall dissatisfaction with cleanliness and maintenance, making many guests feel that the property does not justify its rates comparable to a 3-4 star hotel.
The Loft Imago receives consistent praise for its exceptional staff and welcoming atmosphere. Guests frequently highlight the friendliness and helpfulness of both the owner and the staff. The check-in and check-out processes are reported to be smooth and efficient, thanks to the proactive and accommodating nature of the team. The owner is described as kind, understanding and easy to contact, making guests feel valued and well cared for.
Many reviews underscore the clarity and thoroughness with which the staff explain accommodation details, ensuring a comfortable stay. Their kind-hearted approach and readiness to assist with any inquiries contribute significantly to a positive guest experience. Additionally, the cheerful demeanor of the staff enhances the overall ambiance, making stays memorable and pleasant.
Known for their good customer service, the team at The Loft Imago maintains a high standard of hospitality, ensuring that guests feel welcomed and supported throughout their visit. This commitment to service excellence, coupled with a great location and stunning views, makes The Loft Imago a beloved choice among travelers.
The Loft Imago is praised for its convenient and free parking, providing a designated space for guests which is especially beneficial given the challenging nature of parking in the area. The secure and private parking adds an extra layer of comfort. Positioned close to the mall, the hotel's parking area offers easy access, making it a practical choice for shoppers. However, guests noted some difficulties with navigation through the parking area, describing it as a maze with narrow paths. Occasional issues such as long waiting queues for car park access and limited lift services were mentioned. Despite these minor setbacks, the availability of reserved parking spaces remains a valuable feature, even though one guest did face an issue with their reserved space being occupied.
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Location
The location's proximity to the mall is repeatedly highlighted with visitors finding it extremely easy to access necessary facilities, food options and top-notch amenities without needing to travel far. The mall itself offers a comprehensive shopping experience, featuring well-established brands and a variety of services.
The panoramic sea views and vistas of the harbor and golf course further enhance the appeal of this location, providing a picturesque backdrop to the spacious and comfortable units. With such a prime setting, visitors find it convenient not only for shopping but also for enjoying the stunning natural scenery.
Moreover, the property is centrally located and offers easy transportation links, making it convenient for guests to explore the rest of the city. In summary, The Loft Imago's unbeatable location and breathtaking views make it a perfect accommodation choice for comfort and convenience while enjoying the vibrant city surroundings.
Rooms
Cleanliness
Several guests highlighted that certain areas, such as under the sofa and on shelves, hadn't been cleaned for a long time. The appearance of cockroaches in the master bedroom and toilets further added to the discomfort. Maintenance issues are also prevalent with reports of peeling wallpaper, broken water pipes and malfunctioning air conditioning units.
Some reviews emphasized the dated appearance of the apartment, referring to it as under-renovated and not adequately maintained. The property's facilities also require attention with complaints about wallpaper peeling, faded walls and no consumables provided except for shampoo.
On the positive side, the location offers good communication and access to food and other amenities and the kitchen facilities are noted as comfortable. However, these points do little to offset the overall dissatisfaction with cleanliness and maintenance, making many guests feel that the property does not justify its rates comparable to a 3-4 star hotel.
Staff
Many reviews underscore the clarity and thoroughness with which the staff explain accommodation details, ensuring a comfortable stay. Their kind-hearted approach and readiness to assist with any inquiries contribute significantly to a positive guest experience. Additionally, the cheerful demeanor of the staff enhances the overall ambiance, making stays memorable and pleasant.
Known for their good customer service, the team at The Loft Imago maintains a high standard of hospitality, ensuring that guests feel welcomed and supported throughout their visit. This commitment to service excellence, coupled with a great location and stunning views, makes The Loft Imago a beloved choice among travelers.
Parking
Yes, The Loft Imago has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Loft Imago.
No, The Loft Imago doesn't allow dogs.
Yes, parking facilities are available at The Loft Imago.
No, The Loft Imago doesn't have a gym.
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