BIG M Hotel
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Summary of reviewsBIG M Hotel stands out for its strategic location, making it a top choice for travelers exploring Kuala Lumpur. Situated next to the Masjid Jamek LRT and MRT stations, it offers unparalleled convenience for navigating the city. Guests appreciate its proximity to major attractions like Chinatown, Merdeka Square and the bustling central market. Numerous dining options, including fast food chains like McDonald's and various halal restaurants, ensure guests have plenty of choices for meals. Despite the central location, the hotel maintains a quiet atmosphere, providing a peaceful retreat after a day of sightseeing.
While the hotel doesn't serve breakfast, the surrounding area offers numerous alternatives, including fast food outlets and nearby cafés. The ease of access to these dining venues ensures that guests can start their day with a variety of breakfast choices. For dinner, the hotel's location continues to impress with a diverse selection of nearby eateries, from fast food to local delicacies in Chinatown.
The rooms receive mixed reviews primarily due to their size. Many guests highlight the cleanliness, comfortable beds and efficient air conditioning. However, the small dimensions and occasional lack of windows are common critiques. Despite these size constraints, the rooms are often described as cozy and well-suited for short stays or budget-conscious travelers. Cleanliness is a strong point for BIG M Hotel with daily housekeeping ensuring spotless rooms and well-maintained facilities. Some isolated complaints about cleanliness issues do exist, but the majority of reviews praise the hotel's commitment to maintaining a clean environment.
The staff at BIG M Hotel are frequently commended for their friendliness and helpfulness. Guests appreciate the accommodating nature of the reception staff, particularly noting their effective service and proficiency in English. Requests such as early check-ins are often handled efficiently, contributing to a comfortable and pleasant guest experience.
The hotel's Wi-Fi service generally garners positive feedback for its speed and reliability, essential for tasks like video calls and work. While there are occasional complaints about weak signals and unstable connections, the overall impression is that the Wi-Fi meets guests' needs effectively.
For families, the hotel offers a friendly and affordable environment. Family rooms and nearby convenient stores and eateries enhance the experience for those traveling with children, despite some concerns about the limited space and nearby homeless people.
The beds receive largely positive feedback for their comfort, although a few guests noted issues such as hardness or small size, which may be a concern for some.
In summary, BIG M Hotel offers excellent value for money, especially for tourists seeking a convenient base to explore Kuala Lumpur. Its prime location, cleanliness, friendly staff and reliable Wi-Fi make it a favorable choice for short stays, budget travelers and families, despite a few areas requiring improvement.
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While the hotel doesn't serve breakfast, the surrounding area offers numerous alternatives, including fast food outlets and nearby cafés. The ease of access to these dining venues ensures that guests can start their day with a variety of breakfast choices. For dinner, the hotel's location continues to impress with a diverse selection of nearby eateries, from fast food to local delicacies in Chinatown.
The rooms receive mixed reviews primarily due to their size. Many guests highlight the cleanliness, comfortable beds and efficient air conditioning. However, the small dimensions and occasional lack of windows are common critiques. Despite these size constraints, the rooms are often described as cozy and well-suited for short stays or budget-conscious travelers. Cleanliness is a strong point for BIG M Hotel with daily housekeeping ensuring spotless rooms and well-maintained facilities. Some isolated complaints about cleanliness issues do exist, but the majority of reviews praise the hotel's commitment to maintaining a clean environment.
The staff at BIG M Hotel are frequently commended for their friendliness and helpfulness. Guests appreciate the accommodating nature of the reception staff, particularly noting their effective service and proficiency in English. Requests such as early check-ins are often handled efficiently, contributing to a comfortable and pleasant guest experience.
The hotel's Wi-Fi service generally garners positive feedback for its speed and reliability, essential for tasks like video calls and work. While there are occasional complaints about weak signals and unstable connections, the overall impression is that the Wi-Fi meets guests' needs effectively.
For families, the hotel offers a friendly and affordable environment. Family rooms and nearby convenient stores and eateries enhance the experience for those traveling with children, despite some concerns about the limited space and nearby homeless people.
The beds receive largely positive feedback for their comfort, although a few guests noted issues such as hardness or small size, which may be a concern for some.
In summary, BIG M Hotel offers excellent value for money, especially for tourists seeking a convenient base to explore Kuala Lumpur. Its prime location, cleanliness, friendly staff and reliable Wi-Fi make it a favorable choice for short stays, budget travelers and families, despite a few areas requiring improvement.
Cheap Hotel
Located on Jalan Tun Perak, this hotel offers budget accommodations in a central location. It provides easy access to public transportation and nearby attractions, making it suitable for cost-conscious travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Guest Reviews
The BIG M Hotel stands out for its prime location, making it a preferred choice for travelers exploring Kuala Lumpur. Nestled right next to the Masjid Jamek LRT and MRT stations, it offers unparalleled convenience for getting around the city. Guests praise its centrality, noting the hotel's proximity to major attractions like Chinatown, Merdeka Square and the bustling central market. The nearby fast food chains, including a McDonald's just seconds away, as well as a variety of cafes, shops and other dining options, contribute to its strategic siting.
The area is well-connected, providing easy access to public transportation that swiftly takes you to landmarks such as the Petronas Towers and KLCC. This accessibility is a significant advantage for visitors keen on seamless travel. Despite its central position, the hotel maintains a quiet atmosphere, offering a peaceful retreat after a day of sightseeing.
Overall, BIG M Hotel receives high marks for its excellent, strategic and highly convenient location, making it an ideal base for tourists looking to explore the heart of Kuala Lumpur with ease.
BIG M Hotel is conveniently located close to a variety of dining options. While the hotel itself does not serve breakfast, guests can easily find nearby restaurants to start their day. Fast food options such as McDonald's and KFC are situated right next to the hotel, providing quick breakfast choices. Additionally, there are several halal restaurants available in close proximity, ideal for those with dietary restrictions. The KK shop and a few diner places downtown also offer additional breakfast alternatives. The hotel's location near a public transit station facilitates easy access to these dining venues, ensuring guests have numerous breakfast options to choose from.
BIG M Hotel enjoys a prime location for food enthusiasts with a diverse selection of dining options available just steps from the hotel. Guests can find familiar fast food outlets such as McDonald's and KFC nearby, making it convenient for quick meals. For those seeking halal food, there are several restaurants in close proximity, catering to a variety of tastes including Indian cuisine. The neighborhood also features a KK Mart for any quick convenience needs. Additionally, Chinatown is within reach, offering further culinary exploration. The abundance of dining choices around the hotel ensures that guests have a rich variety of options to suit their preferences.
The rooms at the BIG M Hotel receive mixed reviews from its guests. Many highlight the cleanliness and upkeep, noting that rooms are well-maintained, cleaned daily and equipped with essential amenities. Comfortable beds and efficient air conditioning are frequently mentioned, contributing to a good night's sleep. The hotel's strategic and convenient location near Masjid Jamek and other landmarks is a significant advantage.
However, numerous guests comment on the small size of the rooms with many rooms being described as cramped, particularly the bathroom areas. Several rooms also lack windows, resulting in a stuffy atmosphere and a lack of ventilation. Despite the size constraints, some rooms are considered cozy and sufficient for short stays or budget travelers.
Additional positives include good soundproofing in some areas, providing a quiet environment, except when street-facing. The facilities inside the rooms are appreciated, such as the provision of a kettle, toiletries and strong showers. Occasional negative remarks include issues with musty smells, noise from the surroundings or minor maintenance problems like broken exhaust fans and non-functioning TVs.
Overall, the hotel offers great value for money, especially for short stays or budget-conscious travelers, despite the trade-offs in room size and certain amenity shortcomings.
The beds at BIG M Hotel are generally reviewed positively for their comfort and attractiveness. A significant number of guests find the beds to be very comfortable with descriptors like "very comfy," "pleasant," and "soft" frequently mentioned. Some guests enjoyed large and comfy beds, appreciating clean, attractive bedding. There are, however, several mentions of the beds being small, which could be an issue for taller guests. A few reviews noted that the beds were hard or the mattresses uncomfortable. On the downside, some guests encountered issues like stained bedding or beds that weren't dried fully and unsatisfactory internal soundproofing, which could lead to disturbance from noisy neighbors. Overall, while most guests had a comfortable experience with the beds at BIG M Hotel, there are areas that require attention for improvement.
BIG M Hotel is consistently praised for its immaculate cleanliness and well-maintained facilities. Guests frequently describe the rooms as very clean and comfortable with daily housekeeping ensuring spotless conditions. The hotel itself is noted for having clean surroundings, including the lobby and common areas like the rooftop, which adds to the pleasant atmosphere.
Proactive and attentive room service further contributes to maintaining a fresh and inviting environment. Visitors also appreciate the clean and cozy ambiance, which is complemented by the hotel's great location near various attractions, adding convenience to their stay.
However, some isolated incidents mention cockroach sightings and minor cleanliness issues in certain rooms and bathrooms. Despite these occasional shortcomings, the vast majority of feedback highlights the hotel's commitment to cleanliness and excellent maintenance, making it a favorable choice for many travelers.
BIG M Hotel is widely praised for its staff with numerous mentions highlighting their helpful and friendly nature. Guests frequently commended the reception staff, including specific mentions of Ms. City and Ms. Fifi, for their welcoming demeanor and efficiency. Many reviews noted the staff's willingness to accommodate requests, such as early check-in and consistently being on standby to assist at all times. The staff's kindness and politeness were often reiterated, making the guests' experience comfortable and pleasant. The overall service level was rated highly with fast responses and excellent service from both the housekeeping and front desk personnel being standout features. Several reviews also appreciated the staff’s proficiency in English and their cooperative attitude. Despite a few isolated complaints about unfriendliness and unhelpful behavior, the majority of the feedback highlighted the superb assistance and sincere hospitality provided by the BIG M Hotel staff.
The Wi-Fi at BIG M Hotel receives largely positive feedback from guests. Most reviewers commend its fast, stable and reliable connection, making it suitable for tasks like video calls and work. Guests appreciate the good internet speed and signal strength, particularly on the 5th floor and in common areas. The hotel offers free Wi-Fi, which many found both convenient and efficient with no password required. However, a few guests encountered issues, reporting weak signals, unstable connections and occasionally non-functioning service. Despite these few drawbacks, the overall impression suggests that BIG M Hotel provides effective and satisfactory Wi-Fi services for most of its guests.
BIG M Hotel presents a mixed bag when it comes to family-friendly accommodations, but numerous guests find it well-suited for family stays. The hotel is noted for its family-oriented and child-friendly ambiance, making it a favorable choice for those traveling with kids. Families can take advantage of the family rooms and the hotel offers good facilities that cater specifically to families. Despite being described as small, the rooms are clean and the hotel is overall very affordable. There are convenient stores around and options for dining both within the hotel and nearby, adding to the convenience for families. However, concerns about nearby homeless people and limited space may detract from the experience for some. Overall, BIG M Hotel provides a cozy and family-friendly environment ideal for shorter stays with children.
Location Show Map
Location
The area is well-connected, providing easy access to public transportation that swiftly takes you to landmarks such as the Petronas Towers and KLCC. This accessibility is a significant advantage for visitors keen on seamless travel. Despite its central position, the hotel maintains a quiet atmosphere, offering a peaceful retreat after a day of sightseeing.
Overall, BIG M Hotel receives high marks for its excellent, strategic and highly convenient location, making it an ideal base for tourists looking to explore the heart of Kuala Lumpur with ease.
Breakfast
Dinner
Rooms
However, numerous guests comment on the small size of the rooms with many rooms being described as cramped, particularly the bathroom areas. Several rooms also lack windows, resulting in a stuffy atmosphere and a lack of ventilation. Despite the size constraints, some rooms are considered cozy and sufficient for short stays or budget travelers.
Additional positives include good soundproofing in some areas, providing a quiet environment, except when street-facing. The facilities inside the rooms are appreciated, such as the provision of a kettle, toiletries and strong showers. Occasional negative remarks include issues with musty smells, noise from the surroundings or minor maintenance problems like broken exhaust fans and non-functioning TVs.
Overall, the hotel offers great value for money, especially for short stays or budget-conscious travelers, despite the trade-offs in room size and certain amenity shortcomings.
Beds
Cleanliness
Proactive and attentive room service further contributes to maintaining a fresh and inviting environment. Visitors also appreciate the clean and cozy ambiance, which is complemented by the hotel's great location near various attractions, adding convenience to their stay.
However, some isolated incidents mention cockroach sightings and minor cleanliness issues in certain rooms and bathrooms. Despite these occasional shortcomings, the vast majority of feedback highlights the hotel's commitment to cleanliness and excellent maintenance, making it a favorable choice for many travelers.
Staff
Wi-Fi
Family
No, BIG M Hotel doesn't have any pool.
No, a spa isn't available at BIG M Hotel.
No, BIG M Hotel doesn't allow dogs.
No, parking facilities aren't available at BIG M Hotel.
No, BIG M Hotel doesn't have a gym.
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