Swing & Pillows - KL Sg Besi, Kuala Lumpur
Kuala Lumpur
3.12606000,
101.70959500
,
No 2-6 Jalan Lapangan Permai 1, Off Jalan Sungai Besi Batu 2
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Summary of reviewsSwing & Pillows - KL Sg Besi, previously known as U Pac Hotel, offers a well-rounded accommodation experience with a blend of convenience, comfort, and affordability. Located in the lively district of Pudu, the hotel is strategically positioned with easy access to the city center and public transportation, along with numerous nearby dining and shopping options. This makes it an appealing choice for those wanting to explore Kuala Lumpur beyond traditional tourist hotspots.
Guests appreciate the cleanliness and comfort of the budget-friendly rooms, frequently noting the pleasant smell and cozy bedding. Although some rooms may lack windows or appear slightly outdated, the overall value is considered excellent, thanks to the attentive and friendly staff who are always ready to assist and enhance the guest experience. The hotel's emphasis on cleanliness is evident, with rooms maintained by diligent cleaning staff, although occasional inconsistencies in specific areas may benefit from improvement.
Exceptional customer service is a hallmark of Swing & Pillows - KL Sg Besi, with staff consistently praised for their professionalism and warmth. This attentive service plays a crucial role in creating a welcoming atmosphere, where guests feel valued and well-taken care of. The hotel’s private parking facilities add to the convenience, offering a secure and easily accessible option for travelers.
While the Wi-Fi experience is varied, with some guests enjoying high-speed connectivity while others face challenges, the issue does not overshadow the overall quality of the stay. The comfort of the beds is generally well-received, though there are occasional concerns about pillow support and bed maintenance.
In summary, Swing & Pillows - KL Sg Besi is a worthwhile choice for budget-conscious travelers seeking a clean, comfortable, and strategically located hotel in Kuala Lumpur, supported by a friendly and efficient staff.
Guests appreciate the cleanliness and comfort of the budget-friendly rooms, frequently noting the pleasant smell and cozy bedding. Although some rooms may lack windows or appear slightly outdated, the overall value is considered excellent, thanks to the attentive and friendly staff who are always ready to assist and enhance the guest experience. The hotel's emphasis on cleanliness is evident, with rooms maintained by diligent cleaning staff, although occasional inconsistencies in specific areas may benefit from improvement.
Exceptional customer service is a hallmark of Swing & Pillows - KL Sg Besi, with staff consistently praised for their professionalism and warmth. This attentive service plays a crucial role in creating a welcoming atmosphere, where guests feel valued and well-taken care of. The hotel’s private parking facilities add to the convenience, offering a secure and easily accessible option for travelers.
While the Wi-Fi experience is varied, with some guests enjoying high-speed connectivity while others face challenges, the issue does not overshadow the overall quality of the stay. The comfort of the beds is generally well-received, though there are occasional concerns about pillow support and bed maintenance.
In summary, Swing & Pillows - KL Sg Besi is a worthwhile choice for budget-conscious travelers seeking a clean, comfortable, and strategically located hotel in Kuala Lumpur, supported by a friendly and efficient staff.
Hotel with Parking
Cheap Hotel
Guest Reviews
Nestled in the vibrant and intriguing area of Pudu, the Swing & Pillows - KL Sg Besi, formerly known as U Pac Hotel, boasts a strategic and convenient location. Only an 8-minute walk from the nearest subway station, the hotel also provides easy access to the city center, offering the perfect balance of urban connectivity and local charm. The area is dotted with convenience stores like 7 Eleven and KK Mart, and a variety of food shops, providing guests with ample dining and shop options that operate around the clock. Although nearby Indian restaurants may be sparse, the lively presence of local Kopitiams and a bustling wet market adds to the area's cultural appeal. The hotel not only offers good WiFi connections and cleanliness but also features private parking, ensuring a comfortable and hassle-free stay for visitors seeking to experience Kuala Lumpur beyond the typical tourist paths.
Swing & Pillows - KL Sg Besi, formerly known as U Pac Hotel, is a budget-friendly option that consistently garners praise for its cleanliness and comfort. Guests appreciate the immaculate condition of the rooms, often remarking on the fresh, pleasant smell and comfortable bedding, making it ideal for a one-night stay. The staff is noted for being exceptionally helpful and friendly, with mentions of specific individuals who go above and beyond to accommodate guests.
While some rooms offer windows, others do not have this feature, which could be a concern for those who prefer natural light. A few guests have mentioned that certain rooms appear dated and slightly dark, with minor issues like a small bathroom or lack of a kettle. Yet, these aspects are generally outweighed by the overall value, especially considering the low price point.
Additionally, some guests have experienced minor inconveniences, such as a leaking water heater or room access challenges, though these situations are rare. With its combination of cleanliness, value, and helpful staff, the hotel provides a satisfying experience for budget-conscious travelers.
Guests have shared mixed views regarding the beds at Swing & Pillows - KL Sg Besi. The consensus points to beds being comfortable, with several reviews emphasizing the cozy and restful experience they provided. The bed linens generally enhance the comfort, although there are mentions of dirty bedsheets which detract from the overall experience. Pillows, on the other hand, receive consistent feedback for being too thin and soft, lacking essential support for a good night's sleep. Some guests noted issues with the bed itself, such as noise during use, impacting the quality of rest. Overall, while the beds promise comfort, attention to pillow quality and bed maintenance would improve guest satisfaction significantly.
Swing & Pillows - KL Sg Besi, previously known as U Pac Hotel, is recognized by guests for its basic yet commendable level of cleanliness. Visitors have noted the rooms as clean and comfortable, with clean toilets and cozy, tidy spaces being a common theme. Many reflected positively on the cleanliness of the mattresses and the fresh-smelling, although sometimes worn, towels. The diligent cleaning staff, who ensure rooms are cleaned daily with towel changes, are frequently praised for their helpfulness and friendliness.
However, the hotel does face some challenges with its cleanliness standards in certain areas. There are mentions of bathrooms not always being up to par, with some reports of mold and slippery floors that need attention. The condition of the carpets and sheets occasionally falls short of spotless. Despite these inconsistencies, the overall environment is described as clean and quiet, with its convenient location adding to the hotel's appeal. While there are areas that may benefit from more rigorous cleaning efforts, the hotel offers a generally clean and comfortable stay at a budget-friendly price.
The staff at Swing & Pillows - KL Sg Besi have garnered remarkably positive feedback for their service, creating a welcoming and hospitable atmosphere for guests. Many reviews highlight the team as being cooperative, with particular mentions of individuals like Nasrul and Mathew providing exceptional service. The general sentiment is that the staff are friendly, attentive, and accommodating, making guests feel at home. Their polite and kind demeanor is consistently emphasized, with multiple guests noting how helpful the staff were in assisting with various needs, including room upgrades. The hotel's customer service stands out for its supportive and approachable team, echoing a strong sense of warmth and professionalism throughout the establishment. The front desk staff and the hotel manager also receive praise for their friendly and efficient service, further enhancing the overall guest experience.
The reviews of the Wi-Fi at Swing & Pillows - KL Sg Besi present a mixed picture. Some guests have highlighted the high speed and excellent performance, describing it as super fast and the best. However, there are consistent reports of issues, with several guests experiencing non-functional Wi-Fi during their stay, while others encountered slow internet speeds or were informed that there would be no internet available. Overall, while some lucky guests enjoy seamless connectivity, others face challenges, making the Wi-Fi experience at this hotel quite varied.
Swing & Pillows - KL Sg Besi offers guests the convenience of on-site parking, with a variety of options that emphasize safety and accessibility. The hotel provides private parking facilities, including a secure basement area that guests can access free of charge. While the parking spaces are somewhat limited, guests generally appreciate the ease of access and availability. The underground parking arrangements offer a reassuring sense of security, allowing guests to feel at ease when leaving their vehicles. For those seeking privacy and ease, the presence of a dedicated private car park enhances the overall experience, making parking a stress-free aspect of their stay.
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Location
Rooms
While some rooms offer windows, others do not have this feature, which could be a concern for those who prefer natural light. A few guests have mentioned that certain rooms appear dated and slightly dark, with minor issues like a small bathroom or lack of a kettle. Yet, these aspects are generally outweighed by the overall value, especially considering the low price point.
Additionally, some guests have experienced minor inconveniences, such as a leaking water heater or room access challenges, though these situations are rare. With its combination of cleanliness, value, and helpful staff, the hotel provides a satisfying experience for budget-conscious travelers.
Beds
Cleanliness
However, the hotel does face some challenges with its cleanliness standards in certain areas. There are mentions of bathrooms not always being up to par, with some reports of mold and slippery floors that need attention. The condition of the carpets and sheets occasionally falls short of spotless. Despite these inconsistencies, the overall environment is described as clean and quiet, with its convenient location adding to the hotel's appeal. While there are areas that may benefit from more rigorous cleaning efforts, the hotel offers a generally clean and comfortable stay at a budget-friendly price.
Staff
Wi-Fi
Parking
No, Swing & Pillows - KL Sg Besi, Kuala Lumpur doesn't have any pool.
No, a spa isn't available at Swing & Pillows - KL Sg Besi, Kuala Lumpur.
No, Swing & Pillows - KL Sg Besi, Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at Swing & Pillows - KL Sg Besi, Kuala Lumpur.
No, Swing & Pillows - KL Sg Besi, Kuala Lumpur doesn't have a gym.
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