Mercure Kuala Lumpur Trion
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Summary of reviewsMercure Kuala Lumpur Trion is highly regarded for its convenient and picturesque location near the Chan Sow Lin metro station, offering easy access to Kuala Lumpur city while maintaining a tranquil atmosphere. The hotel's altitude provides stunning views of the iconic city towers, contributing to a delightful setting for guests. Despite its slight distance from KLCC, the location is especially favorable for those attending nearby events.
The breakfast offerings receive a mixed response, with positive remarks emphasizing a good variety of Malaysian and American dishes, served by attentive staff. While some guests mention room for improvement regarding menu variety, many appreciate the overall breakfast experience alongside the hotel's strategic location.
Guests consistently praise the hotel's rooms for their cleanliness and modern design. Spacious family suites provide comfort, accompanied by pleasant views and a welcoming atmosphere enhanced by a subtle and inviting scent. Although rooms, particularly the double bed ones, may feel compact to some, the overall experience remains satisfying. Guests occasionally face minor drawbacks, such as crowded pool areas and delays in room readiness, yet the positive aspects outweigh these issues.
Cleanliness is a standout feature, with numerous reviews highlighting the pristine conditions of both rooms and common areas. The attentive staff, notably Atiqah, contribute to maintaining this tidy environment, ensuring guest satisfaction. While minor maintenance issues are mentioned, the overall cleanliness remains impressive.
The staff at Mercure Kuala Lumpur Trion are recognized for their friendly and helpful nature, with exceptional service provided by individuals like Atsikah and Mr. Hod. Guests frequently comment on the efficient and warm interactions with the team, enhancing the overall guest experience.
Parking facilities are conveniently located in the basement, offering ample space and quick lift access to the hotel. However, guests should be aware of possible parking charges, including potential additional fees, and plan accordingly.
Regarding bedding, guests highlight the comfort and cleanliness of the beds, ensured by cozy bedding and supportive pillows. While some comments suggest a preference for firmer pillows, the general consensus underscores the restful comfort provided by the hotel's sleeping arrangements.
Overall, Mercure Kuala Lumpur Trion offers a positive experience with its location, cleanliness, and dedicated staff, making it a recommended choice for accommodation in Kuala Lumpur.
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The breakfast offerings receive a mixed response, with positive remarks emphasizing a good variety of Malaysian and American dishes, served by attentive staff. While some guests mention room for improvement regarding menu variety, many appreciate the overall breakfast experience alongside the hotel's strategic location.
Guests consistently praise the hotel's rooms for their cleanliness and modern design. Spacious family suites provide comfort, accompanied by pleasant views and a welcoming atmosphere enhanced by a subtle and inviting scent. Although rooms, particularly the double bed ones, may feel compact to some, the overall experience remains satisfying. Guests occasionally face minor drawbacks, such as crowded pool areas and delays in room readiness, yet the positive aspects outweigh these issues.
Cleanliness is a standout feature, with numerous reviews highlighting the pristine conditions of both rooms and common areas. The attentive staff, notably Atiqah, contribute to maintaining this tidy environment, ensuring guest satisfaction. While minor maintenance issues are mentioned, the overall cleanliness remains impressive.
The staff at Mercure Kuala Lumpur Trion are recognized for their friendly and helpful nature, with exceptional service provided by individuals like Atsikah and Mr. Hod. Guests frequently comment on the efficient and warm interactions with the team, enhancing the overall guest experience.
Parking facilities are conveniently located in the basement, offering ample space and quick lift access to the hotel. However, guests should be aware of possible parking charges, including potential additional fees, and plan accordingly.
Regarding bedding, guests highlight the comfort and cleanliness of the beds, ensured by cozy bedding and supportive pillows. While some comments suggest a preference for firmer pillows, the general consensus underscores the restful comfort provided by the hotel's sleeping arrangements.
Overall, Mercure Kuala Lumpur Trion offers a positive experience with its location, cleanliness, and dedicated staff, making it a recommended choice for accommodation in Kuala Lumpur.
Hotel with EV Charging Stations
This hotel provides EV charging stations. It also offers standard accomodation expected of hotels of this level.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Mercure Kuala Lumpur Trion offers guests a location that is both convenient and breathtaking. Nestled near the Chan Sow Lin metro station, it provides easy access to KL city, although the path to the station may not be ideal for walking. Visitors enjoy the advantages of nearby conveniences such as a 24-hour store and several restaurants within walking distance.
The hotel's altitude grants exceptional views of Kuala Lumpur, including the iconic city towers, making it a wonderful spot for urban panoramas. While slightly removed from the bustling KLCC, guests appreciate the tranquility this adds. The location is particularly favorable for those attending events nearby and offers easy access to the city center. Overall, the Mercure Kuala Lumpur Trion is praised for its picturesque locale and connectivity to the city's vibrant offerings.
Mercure Kuala Lumpur Trion garners mixed reviews regarding its breakfast offerings. Guests frequently highlight that the breakfast buffet is good and features a variety of dishes, with a notable mix of Malaysian and American options. The spread occasionally receives commendation for being abundant and varied, providing a positive experience for guests who enjoy exploring different flavors. Some diners appreciate the attentiveness and friendliness of service staff and cooks, contributing to a satisfactory start to their day.
However, there are criticisms as well, with some guests noting that the menu lacks variety and fails to meet expectations. Concerns about limited choices and advertised inclusions not being honored are mentioned, indicating inconsistencies in the breakfast service. Despite this, many visitors focus on the hotel's strategic location and easy access to Kuala Lumpur city, which often comes alongside mentions of a generally good breakfast experience. Overall, while there are areas for improvement, the breakfast service seems to resonate well with many guests at Mercure Kuala Lumpur Trion.
Guests of the Mercure Kuala Lumpur Trion generally praised the hotel rooms for their cleanliness and modernity. The rooms, especially the family suites, are noted for being spacious and providing adequate comfort for guests, complete with clean, comfortable beds and plush pillows. Many guests appreciated the great views and new facilities, mentioning a pleasant ambience throughout their stay. The hotel's atmosphere is enhanced by a pleasant scent that greets visitors, contributing to the overall welcoming experience provided by the staff and management. However, some reviews indicate that certain rooms, particularly the double bed ones, felt quite compact. Other minor issues such as unmentioned breakfast inclusion and a dirty coffee machine were highlighted. Furthermore, guests noted the pool area tended to get crowded, and some experienced waits for room readiness upon arrival. Despite these few drawbacks, the general consensus points towards a satisfying and enjoyable stay, with numerous positive attributes making it a recommended option for accommodation.
The beds at Mercure Kuala Lumpur Trion are noted for their impressive comfort and cleanliness, ensuring a restful stay for guests. Many reviewers highlight the beds as being particularly comfortable, with cozy bedding and supportive pillows. Despite some feedback on pillow softness and the need for better support, the overall impression is that guests can expect a high level of comfort and value from their sleeping arrangements. This focus on quality bedding contributes positively to the guest experience, making it a notable feature of the hotel.
At Mercure Kuala Lumpur Trion, visitors consistently praise the hotel's exceptional cleanliness. Guests frequently emphasize the overall cleanliness of the hotel, extending from the rooms to the common areas, contributing to a tidy and comfortable atmosphere. Many reviews highlight the pristine condition of the rooms, describing them as neat, tidy, and beautifully maintained. The hotel staff, particularly Atiqah, receives commendations for their attention to maintaining cleanliness, demonstrating a commitment to guest satisfaction. While the breakfast offerings earn positive mentions for quality, the delightful food at the café enhances the dining experience further. However, a few reviews note minor maintenance issues, such as the sanitary facilities needing some attention. Despite these concerns, the cleanliness and ambiance ensure that guests enjoy a pleasant and comfortable stay at Mercure Kuala Lumpur Trion.
The staff at Mercure Kuala Lumpur Trion consistently receive praise for their friendly and helpful nature. Guests frequently highlight the excellent communication skills and politeness of the team, making interactions at the hotel pleasant and welcoming. Certain staff members, such as Atsikah and Mr. Hod, receive special mentions for their exceptional service, ensuring that guests feel well taken care of from check-in to check-out. The front desk team, along with maintenance personnel like Sam, are noted for their efficiency in resolving issues, demonstrating a commitment to maintaining a seamless guest experience. While there is room for improvement, as one review points out, the overall sentiment is that the staff's warm demeanor and proactive service greatly enhance the stay at this modern establishment.
The parking facilities at Mercure Kuala Lumpur Trion are conveniently located in the basement area, providing guests with ample space for their vehicles. The lift system from the parking area to the hotel is noted for its speed, ensuring quick transit to and from the car park. However, guests should be prepared for parking charges, which can be somewhat confusing due to the multiple barriers involved in the process. Charges generally amount to RM10 per entry, and some guests have found themselves paying more than expected, up to RM20 per night. While touch n go validation is mentioned, it appears that there might be additional fees even for guests. Visitors are advised to factor in these charges when planning their stay.
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Location
The hotel's altitude grants exceptional views of Kuala Lumpur, including the iconic city towers, making it a wonderful spot for urban panoramas. While slightly removed from the bustling KLCC, guests appreciate the tranquility this adds. The location is particularly favorable for those attending events nearby and offers easy access to the city center. Overall, the Mercure Kuala Lumpur Trion is praised for its picturesque locale and connectivity to the city's vibrant offerings.
Breakfast
However, there are criticisms as well, with some guests noting that the menu lacks variety and fails to meet expectations. Concerns about limited choices and advertised inclusions not being honored are mentioned, indicating inconsistencies in the breakfast service. Despite this, many visitors focus on the hotel's strategic location and easy access to Kuala Lumpur city, which often comes alongside mentions of a generally good breakfast experience. Overall, while there are areas for improvement, the breakfast service seems to resonate well with many guests at Mercure Kuala Lumpur Trion.
Rooms
Beds
Cleanliness
Staff
Parking
Yes, Mercure Kuala Lumpur Trion has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Kuala Lumpur Trion.
No, Mercure Kuala Lumpur Trion doesn't allow dogs.
Yes, parking facilities are available at Mercure Kuala Lumpur Trion.
Yes, Mercure Kuala Lumpur Trion has a gym.
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