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Summary of reviewsNeu Suites Ampang near LRT Jelatek offers a commendable lodging choice characterized by its strategic location, outstanding cleanliness, and friendly staff. Situated in a vibrant part of town, guests appreciate the proximity to essential services and the ease of accessing public transportation, making it an excellent base for exploring the city. The area is safe and lively, offering convenient access to shopping malls and tourist attractions.
The suites provide a comfortable and clean environment with spacious and well-equipped rooms, perfect for enhancing guest comfort. Exceptional cleanliness and a modern feel are consistently highlighted by visitors, who appreciate the tidy atmosphere and ample amenities, such as a microwave and refrigerator. Although some minor issues, like toilet odors and elevator wait times, are mentioned, they do not overshadow the positive aspects of the stay.
Significantly contributing to the positive experience are the staff's professionalism and friendliness. Guests frequently commend the helpfulness and approachability of the staff, who go out of their way to ensure a comfortable stay. A few issues with specific staff members and booking challenges are noted, but the overall dedication to service remains a standout feature.
The beds receive mixed reviews, with many guests finding them comfortable, although some mention concerns about bedding cleanliness and mattress hardness. Despite these isolated issues, Neu Suites Ampang proves to be a value-driven lodging option with strong emphasis on guest comfort, suitable for travelers looking for a convenient and welcoming stay near LRT Jelatek. Show more
Read review summaries for all categories
Apartment with Swimming Pool
Outdoor Pool
Apartment with Outdoor Pool
Room Types
Deluxe Family Suites The double room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Standard Family Suites This air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower. The apartment's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This apartment provides an electric kettle and a flat-screen TV with streaming services. The unit offers 2 beds.
Deluxe Studio With Kitchen The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This suite features an electric kettle and a flat-screen TV with streaming services. The unit has 1 bed.
Standard Studio (14m²)The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features an electric kettle. The unit has 1 bed.
Guest Reviews
Location
Nestled conveniently in a vibrant and bustling part of town, Neu Suites Ampang boasts a strategic location near LRT Jelatek, making it an excellent choice for travelers seeking accessibility and convenience. Guests appreciate its proximity to essential services, with a minimarket, various eateries, and a CU convenience store just steps away. The area is also well-connected by public transportation options, including bus stations and the LRT, which is about a 5-10 minute walk from the suites. Additionally, the location offers easy access to shopping malls and renowned tourist sites, ensuring visitors can explore the city's highlights effortlessly. Despite some reviews mentioning mixed feelings about the distance to certain attractions, the overall feedback underscores Neu Suites Ampang as a comfortable and centrally-situated base with a safe, lively environment.
Rooms
Situated conveniently near LRT Jelatek, Neu Suites Ampang offers a comfortable and clean stay that's perfect for two guests. The spacious and expertly maintained rooms boast excellent amenities, ensuring a cozy and pleasant experience. Reviewers frequently highlight the exceptional cleanliness, comfort, and the rarity of truly complete amenities, adding to the overall value for money. While the description and photographs of the rooms can sometimes differ slightly from reality, the beautiful room decor, night-time views, and the general comfort and cleanliness make it a worthwhile option. The dedicated staff is noted for their helpfulness, creating a homely atmosphere for guests. Nonetheless, it's important to note that transportation is often necessary, as the location may require taxis for convenience. Overall, Neu Suites Ampang provides a commendable lodging choice with its value-driven offerings and strong emphasis on guest comfort.
Beds
Neu Suites Ampang near LRT Jelatek receives mixed reviews regarding its beds, but several guests have highlighted the comfort they experienced during their stay. Many visitors found the beds to be quite comfortable, with some specifically mentioning the size and coziness of the mattress. However, there are a few concerns about the cleanliness of the bedding, as some beds were described as dusty, causing discomfort. Additionally, a portion of guests felt the mattresses were too hard for their liking, describing them as springy and brick-like. Despite these issues, the overall functioning of amenities in the rooms met guests' expectations.
Cleanliness
Neu Suites Ampang near LRT Jelatek consistently impresses with its outstanding cleanliness and comfort. Guests frequently highlight the impeccably maintained and tidy rooms, making it an excellent choice for travelers seeking a neat and welcoming environment. The rooms are not only clean but also spacious and well-equipped with essential amenities like a microwave, kettle, iron, and refrigerator, ensuring a convenient stay. The professional staff complements the clean atmosphere, enhancing the overall experience. Visitors appreciate the modern and fresh feel of the accommodations, alongside the peaceful ambiance and convenient amenities like an on-site convenience store and restaurant. While some minor issues like toilet odors and elevator wait times are mentioned, they seem to be overshadowed by the positive aspects of the stay. Overall, Neu Suites Ampang offers a clean, comfortable, and secure lodging option for guests.
Staff
Guests at Neu Suites Ampang near LRT Jelatek frequently commend the professionalism and friendliness of the staff. Many reviewers mention the prompt response of the customer service hotline and highlight the staff as kind, helpful, and approachable, making communication easy. Special mentions are often made for specific staff members who have gone above and beyond to make guests feel at home, describing interactions that were akin to a comfortable stay at home. Hosts also receive positive feedback for their niceness.
However, not all experiences are positive. Some guests encountered issues with certain reception staff, describing them as rude, and experienced difficulties with room availability leading to unresolved booking issues. The absence of staff in the lobby is noted, contributing to feelings of inadequate security for some guests. Additionally, a lack of real room images online has caused disappointment amongst visitors expecting different accommodations. Despite these issues, the excellence of customer service and the generally friendly demeanor of many staff members remain standout positive aspects.
Yes, Neu Suites Ampang near LRT Jelatek has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Neu Suites Ampang near LRT Jelatek.
No, Neu Suites Ampang near LRT Jelatek doesn't allow dogs.
No, parking facilities aren't available at Neu Suites Ampang near LRT Jelatek.
No, Neu Suites Ampang near LRT Jelatek doesn't have a gym.