Shan Shui Shen Resortopia Hotel
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Summary of reviewsThe Shan Shui Shen Resortopia Hotel is praised for its idyllic location, nestled near a serene sports park and the Red Rock Creek bike path, offering picturesque views and a peaceful, clean and safe environment. Guests appreciate the hotel's proximity to a waterfront park, making it particularly appealing to cycling enthusiasts with the added benefit of free bicycles for exploring the scenic hydro-park. The convenient access via Nanhuang Highway further enhances its appeal.
The breakfast experience, while largely positive, receives mixed reviews. Guests commend the variety and taste of the Chinese-style buffet and the quick service in replenishing dishes. However, there are notable limitations, such as a lack of cold beverages, limited options and a need for warmer food. Despite these issues, the breakfast is often considered good value, especially with included hot springs access.
Rooms at the hotel are spacious and occasionally well-maintained, but they suffer from significant maintenance issues. Guests report problems like old carpets, musty odors, dampness and malfunctioning bathroom facilities. The outdated decor and inadequate cleanliness, including instances of mold and lizard excrement, detract from the overall experience. While the air conditioning and soundproofing are also concerns, the rooms' spaciousness and occasional cleanliness are appreciated.
Cleanliness across the hotel is generally praised with many guests describing the establishment as clean, bright and well-maintained. However, the older rooms present issues such as musty smells, moldy carpets and occasional hygiene problems. Despite these drawbacks, the overall environment remains clean and beautiful.
The hotel staff receive high marks for their exceptional service. Guests highlight the friendly, warm and enthusiastic demeanor of the employees, including the reception and cleaning crew, which contributes positively to the overall experience.
Beds receive positive feedback for their comfort and quality with many guests appreciating the cozy pillows, blankets and mattresses. A few minor concerns include overly soft mattresses and occasional issues with dust mites, but overall, the bed comfort contributes to a restful sleep.
The hotel is renowned for its dog-friendly environment, making it a favored choice for pet owners. Guests appreciate the opportunity to bring their pets along, adding to the hotel's appeal as a suitable destination for those traveling with dogs.
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The breakfast experience, while largely positive, receives mixed reviews. Guests commend the variety and taste of the Chinese-style buffet and the quick service in replenishing dishes. However, there are notable limitations, such as a lack of cold beverages, limited options and a need for warmer food. Despite these issues, the breakfast is often considered good value, especially with included hot springs access.
Rooms at the hotel are spacious and occasionally well-maintained, but they suffer from significant maintenance issues. Guests report problems like old carpets, musty odors, dampness and malfunctioning bathroom facilities. The outdated decor and inadequate cleanliness, including instances of mold and lizard excrement, detract from the overall experience. While the air conditioning and soundproofing are also concerns, the rooms' spaciousness and occasional cleanliness are appreciated.
Cleanliness across the hotel is generally praised with many guests describing the establishment as clean, bright and well-maintained. However, the older rooms present issues such as musty smells, moldy carpets and occasional hygiene problems. Despite these drawbacks, the overall environment remains clean and beautiful.
The hotel staff receive high marks for their exceptional service. Guests highlight the friendly, warm and enthusiastic demeanor of the employees, including the reception and cleaning crew, which contributes positively to the overall experience.
Beds receive positive feedback for their comfort and quality with many guests appreciating the cozy pillows, blankets and mattresses. A few minor concerns include overly soft mattresses and occasional issues with dust mites, but overall, the bed comfort contributes to a restful sleep.
The hotel is renowned for its dog-friendly environment, making it a favored choice for pet owners. Guests appreciate the opportunity to bring their pets along, adding to the hotel's appeal as a suitable destination for those traveling with dogs.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
4-Star Hotel
About Shan Shui Shen Resortopia Hotel
License: 708 山水軒渡假村飯店 17910334
Guest Reviews
Location
Breakfast
However, several reviews pointed out that the breakfast options were limited with only three types of beverages available - hot coffee, hot milk and hot soy milk - and notably no cold drinks, even on hot days. Some visitors noted that there were no eggs offered and that by 8:00 a.m., certain dishes were already no longer available. A few guests also felt that the food was not warm enough and mentioned the overall simplicity of the offerings.
Despite these concerns, the breakfast was often mentioned as good value for money, especially considering the inclusion of access to hot springs. The location of the dining area and the breakfast service itself were generally well-received, contributing positively to the overall experience.
Rooms
The air conditioning system seems problematic for some, as it cannot be adjusted and may blow directly on guests while they sleep. There are also reports of poor soundproofing and occasional cleanliness concerns, like lizard excrement. While the hotel attempts to maintain cleanliness, the outdated facilities and pervasive odors clearly detract from the overall experience. Therefore, while the spaciousness and occasional well-maintained aspects of the rooms are appreciated, the need for renovations and more thorough cleaning is evident to ensure a more enjoyable stay.
Beds
Cleanliness
However, the resort does face issues, particularly with older rooms that carry a heavy musty smell or are a bit damp, especially after the rainy season. Some rooms have been noted to have moldy carpets and other cleanliness problems such as blood stains on blankets, grass on the bed and even lizard excrement. Despite these drawbacks, the overall environment is maintained carefully and the hotel area itself is described as clean and beautiful.
While the experience is largely positive for many, the inconsistency in room cleanliness and occasional hygiene issues cannot be overlooked.
Staff
Dog Friendly
No, Shan Shui Shen Resortopia Hotel doesn't have any pool.
No, a spa isn't available at Shan Shui Shen Resortopia Hotel.
Yes, Shan Shui Shen Resortopia Hotel welcomes dogs.
No, parking facilities aren't available at Shan Shui Shen Resortopia Hotel.
No, Shan Shui Shen Resortopia Hotel doesn't have a gym.
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