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Summary of reviewsHarbour View Hotel in Kuching receives extensive praise for its prime location, making it an ideal destination for both business and leisure travelers. Positioned near the waterfront and in the heart of the city center, the hotel allows guests to easily explore local attractions such as Plaza Merdeka, Main Bazaar and Carpenter Street. Its strategic placement also offers excellent views of the Sarawak River and nearby notable sites.
Guests have noted that the breakfast at Harbour View Hotel is a significant highlight, featuring a well-organized and diverse spread. The buffet offers a variety of Asian dishes, including local specialties like Sarawak laksa and kolo mee. While there is room for expansion in European and international options, the breakfast is largely seen as satisfying and adding great value to their stay.
The dining experience at dinner also earns high marks, particularly for its well-liked lamb curry. Coupled with the hotel’s proximity to popular food streets and seafood restaurants, guests find the overall dining options commendable.
The hotel rooms are often described as spacious, clean and comfortable with many guests enjoying stunning views from the waterfront-facing rooms. The cleanliness of the rooms is regularly highlighted with housekeeping maintaining high standards consistently, although occasional issues with humidity and maintenance are noted.
The staff at Harbour View Hotel are frequently mentioned for their friendliness, helpfulness and welcoming demeanor. While the majority of interactions are positive, there are occasional calls for improvement in communication skills and attitude at the reception.
Though the WiFi service has received mixed reviews, the majority of feedback points to needing improvement for a more consistent and reliable experience. Despite this, the hotel is seen as offering good value for money, making it a suitable option for guests seeking convenience and quality.
Harbour View Hotel is also noted for being family-friendly, providing spacious family rooms and a relaxing environment. However, certain feedback suggests caution regarding outdoor areas during rainy weather and it may not be ideal for families with very young children.
Guests often commend the beds for their comfort, contributing to restful nights and overall satisfaction. While there are occasional complaints about bed firmness and pillow comfort, most reviews highlight a satisfactory sleep experience.
As a 3-star hotel, Harbour View Hotel matches well with expectations, offering a range of facilities and services that align with standard requirements. Overall, it provides a comfortable and reliable stay, combining affordability with satisfactory service quality. Show more
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Hotel near Nightlife Spots
Located in Lorong Temple, the Harbour View Hotel is situated near Kuching Waterfront, offering convenient access to waterfront bars and entertainment. The hotel's location provides easy access to the city's nightlife.
Accessible Hotel
A popular choice with accessible features. Ideally located in Waterfront, Kuching. Provides essential amenities for a comfortable stay.
3-Star Hotel
Located steps from Kuching's waterfront, offering accommodations with an in-house restaurant. Free WiFi is available throughout the property. Its location is a key benefit for travelers.
Family Friendly Hotel
Business Hotel
Room Types
Deluxe King RoomThis air-conditioned deluxe king room opens up to views of the river. The seating area is fitted with a TV, sofa and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Superior Twin RoomThis air-conditioned superior twin room opens up to views of the city. The seating area is fitted with a TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Deluxe Twin RoomThis air-conditioned deluxe twin room opens up to views of the river. The seating area is fitted with a TV, sofa and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Deluxe Family RoomThis larger air-conditioned deluxe family room opens up to views of the river. The seating area is fitted with a TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Ironing facilities are available.
Standard Twin RoomThis air-conditioned standard twin room opens up to views of the city. It is fitted with a TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
King StudioFeaturing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned studio features a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as river views. The unit has 1 bed.
Superior Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Harbour View Hotel boasts a highly praised and convenient location, making it an ideal choice for both business and leisure travelers visiting Kuching. Positioned near the waterfront and in the heart of the city center, guests have reported that the location is perfect for exploring the most characteristic parts of Kuching on foot.
Situated along the river promenade, the hotel is in close proximity to an array of shops, restaurants and popular places. Notable attractions such as Plaza Merdeka, the main bazaar and Carpenter Street are all within walking distance, allowing easy access to delicious food, souvenir shops and major tourist spots. The strategic placement of the hotel provides guests with excellent views of the Sarawak River, the pedestrian bridge and Masjid Bandar Kuching mosque.
With its central location in one of the world's largest islands, the hotel sits in the heart of the vibrant city. Visitors appreciate the nearby Green Hill Corner coffee shop and the ease of access to various eateries, bars and convenience stores, including 7-Eleven.
Guests have consistently highlighted the superb location, noting that it offers great value for money and is suitable for those interested in exploring the city's waterfront and cultural sites. The Harbour View Hotel stands out for its well-placed position in both the old town and bustling city center, making it a top choice for travelers who prioritize location, convenience and accessibility.
Breakfast
Harbour View Hotel's breakfast offerings have received a generally positive reception from guests with many appreciating the extensive and varied buffet. The breakfast spread is particularly noted for its delicious selection, incorporating mostly Asian options with local specialties like Sarawak laksa and kolo mee, which adds a unique flavor to the morning meal. This has been described as both well-organized and spacious, accommodating a large number of guests with ease.
Many guests highlight the plentiful and fresh options available, noting the availability of quality items such as omelettes and fresh fruits. The service during breakfast is also commended, contributing to a pleasant dining experience. However, some feedback suggests that the breakfast area can become crowded and securing a table might be difficult at peak times.
On the downside, there are some remarks about the limited variety of European and more international breakfast options with a suggestion for expanding these choices. Additionally, there are mixed reviews on the sufficiency of the breakfast spread with a few guests finding it standard or acceptable, yet others considering it fairly limited or moderate, particularly for the price.
Overall, guests find the breakfast to be a valuable and satisfying part of their stay with the majority feeling content with the diverse offerings and quality presented by Harbour View Hotel.
Dinner
The Harbour View Hotel offers a remarkable dining experience with a variety of food and beverage options that guests find delightful. The food, especially the lamb curry served at dinner, receives high praise for its delicious taste. The dining room itself provides a pleasant atmosphere for enjoying meals. Located within walking distance to popular food streets and bars, it complements the overall dining experience with nearby options, including seafood at The Top restaurant. For a satisfying buffet sahoor, the hotel's offerings do not disappoint. The combination of location and quality food ensures a pleasant dining experience at the Harbour View Hotel.
Rooms
The rooms at Harbour View Hotel have received commendable feedback from guests, reflecting a generally positive experience. Multiple reviews highlight the spaciousness of the rooms, noting that they are large enough to provide comfort and ease of movement. Cleanliness is another strong point with several guests mentioning that their rooms were very clean and tidy, serviced promptly each day and free of any unpleasant odors. The views from the rooms, especially those facing the waterfront or located on higher floors, are frequently praised for their stunning vistas. Comfort is also a common theme with many guests appreciating the plush beds and well-equipped bathrooms.
However, there are a few areas where improvement is needed. Some guests noted that the rooms occasionally had issues with humidity and there were mentions of room cleanliness and maintenance needing attention at times. Additionally, there were concerns about rooms not being made up daily unless specifically requested, which some guests found inconvenient.
Overall, guests seem satisfied with the value for money, citing the excellent location near the tourist attractions such as the Kuching Waterfront and Main Bazaar, making it a convenient choice for travelers. The combination of spacious, clean and comfortable rooms with great views and a strategic location makes Harbour View Hotel a strong contender for anyone visiting the area.
Beds
Harbour View Hotel's beds have generally garnered positive feedback from guests. The majority of reviewers praised the comfort of the beds, noting that they were comfortable, very comfortable and even very comfy. Guests found the pillows equally satisfying, describing them as comfortable, just nice and super soft. The bedding was frequently mentioned as a positive aspect, contributing to restful nights.
The comfort of the beds was often highlighted with phrases like good solid bed and the bed is large and very comfortable standing out. Many guests appreciated the good value for money the beds provided with clean beds adding to the overall positive impression.
However, not all experiences were perfect. There were occasional reports of beds being uncomfortable or hard with one guest noting an issue with the beds smelling of body odor. Some also found the pillows either too soft or uncomfy.
Overall, Harbour View Hotel seems to have succeeded in offering a comfortable sleep experience for most guests, even though a few improvements could enhance the stay further.
Cleanliness
The Harbour View Hotel boasts an impressive record of cleanliness with guests frequently noting the pristine condition of the rooms. Many described the rooms as clean, comfortable and cool, emphasizing not just the cleanliness but also the comfort and spaciousness. Several reviews highlighted the freshness of the rooms with no visible dirt in either the rooms or bathrooms and a pleasant lack of musty odors, ensuring a fresh and inviting environment for visitors.
Guests consistently praised the hotel's cleanliness, stating that the rooms were very clean, well-maintained and tidy. The hotel's housekeeping staff appear diligent, keeping the rooms in excellent condition with clean rugs and spotless environments. However, while the majority of feedback is positive, some guests noted issues with bathroom cleanliness and occasional dustiness in less-frequented areas like the carpets and toilets.
The overall impression is that the Harbour View Hotel stands out for its clean, well-kept environments and comfortable accommodations, although there are isolated instances where the thoroughness of cleaning could be improved. The hotel's strong focus on providing a clean and comfortable stay makes it a reliable choice for travelers prioritizing hygiene.
Staff
The staff at Harbour View Hotel receive a wealth of positive feedback from guests, being frequently described as friendly, helpful and welcoming. Many guests note the exceptional friendliness and politeness of the staff, highlighting their efficiency and attentiveness, particularly within the housekeeping team. The service at the hotel is often praised as very good or even unexpectedly great with the doormen and front desk staff receiving specific commendations for their assistance and hospitality.
However, there are occasional mentions of the need for improvement in certain areas. A few guests pointed out the need for better communication skills among the staff and noted that some receptionists did not always seem to be in a good mood. Despite these isolated comments, the general perception is that of a professional and supportive team ready to ensure a comfortable and enjoyable stay for the guests.
Wi-Fi
The WiFi at Harbour View Hotel has received mixed feedback from guests. While some found it to be good and fast, many others reported various issues with connectivity throughout the hotel. Common complaints include weak and unstable signals, poor room WiFi and disruptions in the internet service. There were instances where the WiFi was down for several nights and some guests experienced difficulty in accessing the internet even with full signal strength. The overall consensus indicates that the WiFi service at Harbour View Hotel needs improvement to ensure a more reliable and consistent experience for guests.
Family
Harbour View Hotel is known for being family-friendly and accommodating, making it a favorable choice for those on a family vacation. The hotel offers comfortable family rooms that can house up to four adults, ensuring that family members have enough space to unwind. While the hotel receives positive remarks for providing a relaxing atmosphere perfect for family stays, it does seem to cater predominantly to Chinese families. Families generally express satisfaction with their stay, highlighting amenities such as an espresso machine in the room for added convenience. However, it is worth noting that some feedback suggests the outdoor areas may not be entirely safe, particularly during rainy weather and the hotel may not be ideal for families with very young children.
3 Star
Harbour View Hotel is a solid choice for travelers seeking an average but reliable stay, fitting well within the expectations of a three-star hotel. Positioned in the 3-star category, it offers a range of facilities and services that meet standard requirements, making it comparable to other hotels in the same class. With its 3-star rating, guests can expect reasonable rates and basic amenities that serve the purpose for a comfortable stay. The hotel maintains an even balance between affordability and satisfactory service quality, aligning with what one would anticipate from a 3-star property.
No, Harbour View Hotel doesn't have any pool.
No, a spa isn't available at Harbour View Hotel.
No, Harbour View Hotel doesn't allow dogs.
No, parking facilities aren't available at Harbour View Hotel.