Hotel Verde Montana Wellness & Spa
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Summary of reviewsHotel Verde Montana Wellness & Spa, nestled in the enchanting spa town of Kudowa-Zdrój, is highly regarded for its prime location and tranquil setting. Situated close to the city center and numerous attractions such as Stolowe Hory National Park, the hotel offers easy access to both leisure and adventurous activities. Its peaceful atmosphere, proximity to parks and green areas create a fantastic starting point for walks or mountain trips, while also appealing to those seeking relaxation. Although parking is limited, the overall convenience and beauty of the location make it a preferred choice among visitors.
The breakfast experience at the hotel is widely praised for its rich variety and quality. Guests enjoy a diverse buffet that includes hot dishes, waffles, oatmeal and a station where omelettes are freshly prepared. The delicious offerings combined with friendly and efficient staff enhance the positive atmosphere during breakfast. Minor issues like occasional queues for waffles do not significantly detract from the overall satisfaction.
Dinner options, however, receive mixed feedback. While the à la carte menu and half-board options are generally praised for their delicious dishes, some guests feel the dinner buffet could offer more variety and better quality. Issues with meal timing and service efficiency are noted, but certain dishes remain enjoyable and the buffet is frequently replenished to maintain freshness.
Rooms at Hotel Verde Montana Wellness & Spa are mainly lauded for their cleanliness, modern design and comfort. Daily cleaning, spacious accommodations and well-equipped rooms, including family-friendly options, contribute to a pleasant stay. However, minor inconveniences such as smaller room sizes, poorly cooling refrigerators and insufficient heating in some rooms are mentioned by some guests.
Cleanliness throughout the hotel is commendable with rooms, pools and common areas frequently described as pristine. The diligent housekeeping staff ensures rooms are elegantly arranged and replenished with fresh towels and toiletries. A few minor lapses are reported, but they do not overshadow the general praise for the high level of cleanliness.
Staff interactions at the hotel are generally positive with many guests highlighting the friendliness, professionalism and helpfulness of the team. Some concerns about the reception service and isolated incidents of inattentiveness are noted, but the overall impression remains favorable thanks to the accommodating nature of the majority of the staff.
The spa facilities at the hotel stand out for their variety and luxurious services. Guests enjoy massages, saunas, beer baths and salt cave experiences. The amenities, including pools, jacuzzis and a salt-iodine chamber, are well-received despite minor issues like the occasional out-of-order sauna or cooler pool temperatures. The professional service and relaxing atmosphere further enhance the spa experience.
Pool facilities receive high marks for being extensive and well-maintained. Guests appreciate the clean and spacious area with indoor and outdoor options, along with unique chlorine-free outdoor pools at different temperatures. Family-friendly amenities such as water slides, play areas and animation activities are particularly valued. Some guests wish for warmer pool water, but the variety of offerings and the pleasant atmosphere contribute to a positive overall sentiment.
For families, the hotel is ideal with its range of accommodations tailored to different needs, including separate rooms and multiple bathrooms. Children's pools, entertainment and well-equipped playrooms make the hotel a delightful destination for kids while allowing parents to relax. Many families commend the hotel for its well-thought-out amenities and activities, making it a highly recommended choice for a child-friendly vacation.
Finally, the beds receive mixed reviews with many guests finding them comfortable and clean, while others feel they are too soft or narrow. Despite some negative feedback regarding the quality of mattresses and bed frames, the overall comfort of the accommodations is generally appreciated.
In summary, Hotel Verde Montana Wellness & Spa offers a combination of excellent location, high-quality breakfast, comfortable rooms and extensive facilities, making it a favored choice for relaxation and family-friendly vacations despite minor areas for improvement.
Categories
The breakfast experience at the hotel is widely praised for its rich variety and quality. Guests enjoy a diverse buffet that includes hot dishes, waffles, oatmeal and a station where omelettes are freshly prepared. The delicious offerings combined with friendly and efficient staff enhance the positive atmosphere during breakfast. Minor issues like occasional queues for waffles do not significantly detract from the overall satisfaction.
Dinner options, however, receive mixed feedback. While the à la carte menu and half-board options are generally praised for their delicious dishes, some guests feel the dinner buffet could offer more variety and better quality. Issues with meal timing and service efficiency are noted, but certain dishes remain enjoyable and the buffet is frequently replenished to maintain freshness.
Rooms at Hotel Verde Montana Wellness & Spa are mainly lauded for their cleanliness, modern design and comfort. Daily cleaning, spacious accommodations and well-equipped rooms, including family-friendly options, contribute to a pleasant stay. However, minor inconveniences such as smaller room sizes, poorly cooling refrigerators and insufficient heating in some rooms are mentioned by some guests.
Cleanliness throughout the hotel is commendable with rooms, pools and common areas frequently described as pristine. The diligent housekeeping staff ensures rooms are elegantly arranged and replenished with fresh towels and toiletries. A few minor lapses are reported, but they do not overshadow the general praise for the high level of cleanliness.
Staff interactions at the hotel are generally positive with many guests highlighting the friendliness, professionalism and helpfulness of the team. Some concerns about the reception service and isolated incidents of inattentiveness are noted, but the overall impression remains favorable thanks to the accommodating nature of the majority of the staff.
The spa facilities at the hotel stand out for their variety and luxurious services. Guests enjoy massages, saunas, beer baths and salt cave experiences. The amenities, including pools, jacuzzis and a salt-iodine chamber, are well-received despite minor issues like the occasional out-of-order sauna or cooler pool temperatures. The professional service and relaxing atmosphere further enhance the spa experience.
Pool facilities receive high marks for being extensive and well-maintained. Guests appreciate the clean and spacious area with indoor and outdoor options, along with unique chlorine-free outdoor pools at different temperatures. Family-friendly amenities such as water slides, play areas and animation activities are particularly valued. Some guests wish for warmer pool water, but the variety of offerings and the pleasant atmosphere contribute to a positive overall sentiment.
For families, the hotel is ideal with its range of accommodations tailored to different needs, including separate rooms and multiple bathrooms. Children's pools, entertainment and well-equipped playrooms make the hotel a delightful destination for kids while allowing parents to relax. Many families commend the hotel for its well-thought-out amenities and activities, making it a highly recommended choice for a child-friendly vacation.
Finally, the beds receive mixed reviews with many guests finding them comfortable and clean, while others feel they are too soft or narrow. Despite some negative feedback regarding the quality of mattresses and bed frames, the overall comfort of the accommodations is generally appreciated.
In summary, Hotel Verde Montana Wellness & Spa offers a combination of excellent location, high-quality breakfast, comfortable rooms and extensive facilities, making it a favored choice for relaxation and family-friendly vacations despite minor areas for improvement.
Hotel with Spa
This hotel focuses on providing comprehensive wellness services, including spa treatments and facilities. Its location in Kudowa-Zdrój, a spa town, further enhances its appeal as a wellness destination.
Family Friendly Hotel
Verde Montana offers wellness and spa facilities, combined with family-focused services. This ensures a relaxing and enjoyable experience for all family members.
Romantic Hotel
Located in Kudowa-Zdrój, this hotel focuses on wellness and relaxation, providing a serene atmosphere for couples. The spa facilities and tranquil environment enhance the romantic experience.
Hotel with Swimming Pool
This hotel stands out with its comprehensive wellness facilities, including 2 indoor pools and a seasonal outdoor pool. The hotel also has a full-service spa, offering a range of treatments such as massages, body wraps, and aromatherapy.
Indoor Pool
Business Hotel
This hotel features wellness and spa facilities, which can be ideal for relaxing after business activities.
Hotel with Parking
This hotel offers comprehensive parking facilities for guests. It is a wellness and spa hotel, ensuring convenience and relaxation are prioritized.
EV charging stations
Accessible Hotel
Provides a wellness and spa center with various treatments. Designed to offer relaxation and therapeutic services. Caters to guests looking for accessible and comprehensive wellness options.
Hotel with EV Charging Stations
Located in Kudowa-Zdrój, this hotel provides a NOXO ENERGY AC charging station with two connectors, each offering 22 kW of power.
4-Star Hotel
Located in Kudowa-Zdrój, this hotel provides wellness and spa services. It offers a range of treatments and facilities aimed at promoting health and relaxation.
Hotel with Indoor Pool
The hotel's wellness area includes an indoor pool, an outdoor pool, and a water slide. Guests can also enjoy a dry sauna, a steam sauna, a laconium, a sensory shower, a jacuzzi, a salt grotto, and a brine graduation tower.
Guest Reviews
Nestled in the enchanting spa town of Kudowa-Zdrój, Hotel Verde Montana Wellness & Spa boasts an excellent location, making it an ideal hub for any traveler. The hotel is conveniently close to the city center, providing easy access to the town’s numerous attractions including the Stolowe Hory National Park and the thriving colonnades.
Guests repeatedly highlight the hotel's perfect balance between being central and maintaining a peaceful atmosphere. It is set within walking distance to the bustling part of town, yet it offers serenity with proximity to parks and green areas. This tranquility paired with the hotel's accessibility makes it a fantastic starting point for leisurely walks or more adventurous mountain trips.
Culinary delights are just a stone's throw away with various nearby restaurants. The hotel is also close to healing springs, spa parks and mineral water pavilions, inviting guests to indulge in the wellness side of their visit.
For those seeking family-friendly activities, the hotel's vicinity to the town center offers convenience without sacrificing fun. Despite its prime central location, the ambiance remains quiet and restful, appealing to visitors seeking a peaceful retreat while staying close to the heart of the action.
Parking, although limited, is available, underscoring the hotel's thoughtfully considered amenities. Overall, the location of Hotel Verde Montana Wellness & Spa is frequently described as fantastic, beautiful and very convenient, making it a preferred choice for both exploration and relaxation.
Hotel Verde Montana Wellness & Spa boasts a highly praised breakfast experience highlighted by its excellent variety and quality. Guests frequently commend the rich and diverse buffet, noting how the assortment caters to everyone's tastes. The breakfast is described as delicious with many mentioning the homemade products and freshly baked hot bread.
The range of options includes hot dishes, oatmeal with milk, waffles and an omelette station where omelettes are prepared directly for guests. Additionally, the coffee is frequently lauded with some describing it as brilliant.
Friendly and efficient staff add to the positive atmosphere during breakfast hours. The buffet is regularly replenished, ensuring that all offerings are fresh and available throughout the service.
While there are occasional mentions of limited selection or minor issues like queues for waffles, the overall consensus indicates that Hotel Verde Montana provides a high-level breakfast experience with a delicious and extensive variety that satisfies guests across the board.
The dinner experience at Hotel Verde Montana Wellness & Spa has received mixed reviews from guests. On the positive side, patrons have praised the delicious dishes from the à la carte menu with some guests noting that the food from both the á la carte menu and the half-board options was excellent. The dinner buffet is frequently replenished, ensuring that it remains fresh and tasty. Guests have enjoyed great pizza and the half-board buffet has been highlighted as an excellent choice.
However, there are areas in need of improvement. Some reviews pointed out that the dinner has a limited selection and is comparatively weaker than offerings elsewhere in Poland. A few guests found the dinner menu to be small and the quality of some meals to be poor with some dishes reportedly made from low-quality ingredients. Additionally, there have been comments about the dinner timing, which is only served from 4:00-5:30 pm and some logistical issues, such as meals arriving late and waitstaff forgetting drink orders. Some guests also mentioned that the "first come, first served" rule for desserts meant that not everyone received one.
Overall, while the dinner options at Hotel Verde Montana Wellness & Spa can be a hit or miss, there is a consensus that certain dishes are very enjoyable, though there is room for enhancement in terms of menu variety and service efficiency.
Hotel Verde Montana Wellness & Spa offers a mix of room experiences with the majority of feedback highlighting the cleanliness and comfort of the accommodations. Guests have appreciated the daily room cleaning service, modern interior designs and well-equipped spaces. Many reviews note that rooms are spacious, offering conveniences such as TVs with wifi, comfortable sofas and beautiful views. Family accommodations with separate rooms and bathrooms have also been positively mentioned.
However, some guests found certain aspects less favorable, like smaller room sizes or poorly cooling refrigerators. Attic rooms under the roof with sloping ceilings, have been deemed less convenient, particularly for tall individuals. Additionally, some rooms were reported to be cold with insufficient heating leading to uncomfortable sleeping conditions. Overall, while the rooms are generally well-maintained and reflect the promotional photos accurately, a few minor inconveniences have been noted that could diminish the experience for some guests.
The beds at 'Hotel Verde Montana Wellness & Spa' have received mixed reviews from guests. Many have described the beds as very comfortable and highlighted the overall comfort they experienced. Words such as perfectly clean and soft beds were commonly used, indicating a high standard of cleanliness and a preference for softer sleeping arrangements.
On the other hand, a portion of the guests found the mattresses to be too soft, sometimes leading to discomfort, particularly for those with back issues. The term narrow beds also came up frequently with some guests noting that the size of the beds was not optimal. Complaints about low-quality mattresses and poorly fixed bed frames were also mentioned by guests who had less positive experiences.
Despite these issues, many guests appreciated the comfortable sofas and overall comfort of the beds. Some pointed out that having beds put together did not work well and a bed positioned directly under a window caused early wake-ups. Nonetheless, the emphasis on the comfort of the beds indicates that many found a pleasant sleeping experience during their stay at 'Hotel Verde Montana Wellness & Spa'.
Hotel Verde Montana Wellness & Spa has received numerous commendations for its cleanliness. Guest reviews consistently highlight the pristine condition of the rooms, describing them as nice, clean and comfortable. Visitors particularly appreciate the high level of cleanliness maintained in the hotel, noting that everything is regularly replenished and that the rooms are elegantly arranged. Cleanliness extends beyond the rooms with the entire facility, including pools and common areas, often described as clean and shining.
The hotel's staff receives positive remarks for their friendliness and diligence, ensuring rooms are cleaned daily with fresh towels and toiletries provided. The clean and sufficiently large rooms contribute to an overall pleasant stay with some guests emphasizing the excellent order maintained throughout the hotel.
However, there are occasional mentions of minor lapses. Some guests reported isolated incidents of uncleaned areas, such as dirty side stairs to the pools or rooms not being cleaned for several days. Issues such as small saunas, bathroom flaws and old or dirty floor coverings were also noted, though these do not overshadow the predominant praise for cleanliness.
Overall, Hotel Verde Montana Wellness & Spa maintains a very good level of cleanliness, contributing significantly to an enjoyable experience for its guests.
Hotel Verde Montana Wellness & Spa has garnered positive feedback for its staff with guests frequently praising their friendliness and helpfulness. Several reviews highlight the professionalism and politeness of the team, describing them as accommodating, hardworking and willing to assist. The staff's demeanor is noted to be pleasant with many guests appreciating their smiles and welcoming attitude. The animation team receives specific commendation for their wonderful service.
However, there are some concerns about the reception service. A few guests felt that the check-in experience was less than satisfactory with some perceiving the reception staff as inattentive or even arrogant. Despite these issues, the overall impression remains that the hotel staff is generally very friendly, polite and professional.
The housekeeping service had a minor downside mentioned with one guest noting that their room was not cleaned during their stay. Nonetheless, the positive mentions about the helpful and friendly nature of the hotel staff outweigh these individual criticisms, contributing to an overall favorable impression of staff interactions at Hotel Verde Montana Wellness & Spa.
Hotel Verde Montana Wellness & Spa is often praised for its beautiful wellness center and excellent spa facilities. Guests have enjoyed a variety of treatments, including massages, saunas and unique experiences like beer baths and relaxation in a salt cave. The spa area, described as great and luxurious, offers a range of services that have been called both professional and interesting.
The spa's amenities, which include pools, a jacuzzi, saunas and a salt-iodine chamber, have made a positive impression on many visitors. Despite one sauna being out of order and some guests wishing the indoor pool water was warmer, the overall sentiment towards the spa area is highly favorable.
Additionally, the hotel's spa park and mineral water pavilions contribute to a relaxing experience. While the spa is noted to be smaller, it is still considered sufficient with a decent range of services. The professional service provided by the spa institute and the general atmosphere of relaxation it fosters have been notable highlights for guests.
In summary, Hotel Verde Montana Wellness & Spa stands out for its beautiful and varied spa facilities, which provide a luxurious and relaxing experience despite minor areas for improvement.
Hotel Verde Montana Wellness & Spa receives a lot of praise for its extensive and varied pool facilities. The pool area is described as spacious, clean and well-maintained with both indoor and outdoor options available. Many guests appreciate the cleanliness and the facility's inclusion of chlorine-free outdoor pools at different temperatures, offering a unique swimming experience. The hotel boasts large swimming pools, whirlpools, water slides and even a spacious pool area for multiple users, ensuring that guests have plenty of options for recreation and relaxation.
While the pool area is generally well-received, several guests mentioned that the water in the pools could be warmer. This was particularly noted in the deeper pools where the water tends to be cooler. Despite this, the overall pool area atmosphere is positively noted with a variety of attractions such as saunas, showers, water whips and a dedicated children's play area and game rooms.
Families especially enjoy the large play area and the animation activities provided for children. The pool area is also praised for its good quality rotations and the independence it offers users without much public exposure. The smiling and helpful staff add to the overall pleasant experience at the hotel.
In addition, the convenience of spacious parking and the inclusion of pool amenities in the accommodation price are highlighted as big pluses. Although there are some points for improvement, particularly concerning the temperature of the pool water, the overall sentiment about the pool facilities at Hotel Verde Montana Wellness & Spa is largely positive with a strong emphasis on its extensive and varied offerings.
Hotel Verde Montana Wellness & Spa is a wonderful family-friendly destination that caters to guests of all ages. The hotel is particularly ideal for families with young children, offering a range of family accommodations that include separate rooms and multiple bathrooms for added convenience. The environment is both cozy and welcoming, making it a great place to relax while ensuring the needs of the kids are met.
The hotel stands out with its perfect children's pools and designated zones for babies and seniors, ensuring everyone has their own space to enjoy. The children's entertainment and animations are plentiful, keeping the young ones engaged and happy throughout their stay. In addition to organized activities, there are numerous additional attractions and a well-equipped playroom that make the hotel a true paradise for children.
A family vacation here can be balanced with relaxation and fun, thanks to the well-thought-out amenities and comfortable family rooms. Many visitors commend the hotel for being a great choice for a family holiday, specifically noting the variety of activities available for both little ones and older children. For those looking for a quick getaway, a weekend stay proves to be a pleasant experience with enough to engage a family of four. Overall, Hotel Verde Montana Wellness & Spa comes highly recommended for families seeking a child-friendly and activity-rich vacation spot.
Hotel Verde Montana Wellness & Spa receives mixed feedback regarding its four-star rating and facilities. Consistently, guests express doubts about the hotel's status as a four-star establishment. Many feel that the service and amenities fall short of what is expected at this rating level with specific concerns about the standard of the bathrooms and the availability of safes only in apartments, not regular rooms. Additionally, some guests note a general feeling that "something was missing" to genuinely deserve the four-star classification. Language barriers present another issue, as English is not widely spoken among the staff. Overall, while the hotel holds a four-star rating, reviews suggest that there are notable areas where the service and facilities do not fully meet those standards.
Hotel Verde Montana Wellness & Spa offers several amenities suitable for business travelers. The facilities are sufficient for business stays, featuring business-class rooms with private bathrooms. Free parking and a free charger for electric cars add to the convenience for those traveling by vehicle. An information guide in the room assists guests with necessary details for their stay.
The hotel is equipped to handle corporate events with past guests noting successful conferences and events, though some noise issues were reported during larger gatherings. The check-in and check-out processes are straightforward and efficient.
However, there were some inconsistencies in room maintenance, including a non-working phone and infrequent cleaning services. Overall, Hotel Verde Montana provides a reliable environment for business activities with some room for improvement in service quality.
Hotel Verde Montana Wellness & Spa offers several features that make it accessible for guests with disabilities. The hotel itself is easy to access and provides two elevators, although some guests noted that the elevators were loud upon opening and closing. The indoor pool is accessible, enhancing the convenience for all guests. Families will find fully equipped cribs provided by the hotel.
However, some areas could be improved for better accessibility. The main entrance is not accessible and there is no ramp available for prams and strollers. Additionally, while the pizzeria is only open on weekends, parking is generally not an issue despite a mention that the parking fee could be lower. Overall, the hotel strives to cater to the needs of guests with disabilities, though there are areas where accessibility can be enhanced.
Hotel Verde Montana Wellness & Spa offers a comfortable indoor pool experience praised for its spaciousness and range of attractions. Guests appreciate the large, relaxing indoor pool complex that remains accessible until late at night. A dedicated lifeguard ensures safety at all times, contributing to a relaxing and peaceful environment. The pool area, characterized by an extensive water zone, includes various indoor and outdoor pools, the latter being chlorine-free with different temperatures.
However, the pool area shows signs of aging with peeling paint and ongoing renovations, such as the temporary closure of the women's changing room. Though the heated water is limited to the shallow pool, the deeper swimming pool tends to be colder. Safety concerns arise from the slippery tiles by the pool, but overall, the pools and spa area leave a positive impression.
Hotel Verde Montana Wellness & Spa offers an experience grounded in reasonable high class, striving for a luxurious ambiance that guests appreciate. While the hotel maintains a high rating and provides extra amenities such as additional pool time, discerning travelers do note that some elements display the "tooth of time." The establishment endeavors to present itself as a luxury destination; however, it occasionally falls short of the full 4-star experience some guests expect.
Hotel Verde Montana Wellness & Spa offers a romantic getaway experience with many guests appreciating the clean and luxurious atmosphere. The rooms, particularly those under the roof with sloping ceilings, though potentially inconvenient for taller individuals, maintain superior cleanliness. The hotel presents itself as an ideal location for special occasions like birthdays, even though some guests felt that special privileges were not always provided. All in all, the hotel excels in creating a romantic ambiance with a high standard of cleanliness and luxury.
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Location
Guests repeatedly highlight the hotel's perfect balance between being central and maintaining a peaceful atmosphere. It is set within walking distance to the bustling part of town, yet it offers serenity with proximity to parks and green areas. This tranquility paired with the hotel's accessibility makes it a fantastic starting point for leisurely walks or more adventurous mountain trips.
Culinary delights are just a stone's throw away with various nearby restaurants. The hotel is also close to healing springs, spa parks and mineral water pavilions, inviting guests to indulge in the wellness side of their visit.
For those seeking family-friendly activities, the hotel's vicinity to the town center offers convenience without sacrificing fun. Despite its prime central location, the ambiance remains quiet and restful, appealing to visitors seeking a peaceful retreat while staying close to the heart of the action.
Parking, although limited, is available, underscoring the hotel's thoughtfully considered amenities. Overall, the location of Hotel Verde Montana Wellness & Spa is frequently described as fantastic, beautiful and very convenient, making it a preferred choice for both exploration and relaxation.
Breakfast
The range of options includes hot dishes, oatmeal with milk, waffles and an omelette station where omelettes are prepared directly for guests. Additionally, the coffee is frequently lauded with some describing it as brilliant.
Friendly and efficient staff add to the positive atmosphere during breakfast hours. The buffet is regularly replenished, ensuring that all offerings are fresh and available throughout the service.
While there are occasional mentions of limited selection or minor issues like queues for waffles, the overall consensus indicates that Hotel Verde Montana provides a high-level breakfast experience with a delicious and extensive variety that satisfies guests across the board.
Dinner
However, there are areas in need of improvement. Some reviews pointed out that the dinner has a limited selection and is comparatively weaker than offerings elsewhere in Poland. A few guests found the dinner menu to be small and the quality of some meals to be poor with some dishes reportedly made from low-quality ingredients. Additionally, there have been comments about the dinner timing, which is only served from 4:00-5:30 pm and some logistical issues, such as meals arriving late and waitstaff forgetting drink orders. Some guests also mentioned that the "first come, first served" rule for desserts meant that not everyone received one.
Overall, while the dinner options at Hotel Verde Montana Wellness & Spa can be a hit or miss, there is a consensus that certain dishes are very enjoyable, though there is room for enhancement in terms of menu variety and service efficiency.
Rooms
However, some guests found certain aspects less favorable, like smaller room sizes or poorly cooling refrigerators. Attic rooms under the roof with sloping ceilings, have been deemed less convenient, particularly for tall individuals. Additionally, some rooms were reported to be cold with insufficient heating leading to uncomfortable sleeping conditions. Overall, while the rooms are generally well-maintained and reflect the promotional photos accurately, a few minor inconveniences have been noted that could diminish the experience for some guests.
Beds
On the other hand, a portion of the guests found the mattresses to be too soft, sometimes leading to discomfort, particularly for those with back issues. The term narrow beds also came up frequently with some guests noting that the size of the beds was not optimal. Complaints about low-quality mattresses and poorly fixed bed frames were also mentioned by guests who had less positive experiences.
Despite these issues, many guests appreciated the comfortable sofas and overall comfort of the beds. Some pointed out that having beds put together did not work well and a bed positioned directly under a window caused early wake-ups. Nonetheless, the emphasis on the comfort of the beds indicates that many found a pleasant sleeping experience during their stay at 'Hotel Verde Montana Wellness & Spa'.
Cleanliness
The hotel's staff receives positive remarks for their friendliness and diligence, ensuring rooms are cleaned daily with fresh towels and toiletries provided. The clean and sufficiently large rooms contribute to an overall pleasant stay with some guests emphasizing the excellent order maintained throughout the hotel.
However, there are occasional mentions of minor lapses. Some guests reported isolated incidents of uncleaned areas, such as dirty side stairs to the pools or rooms not being cleaned for several days. Issues such as small saunas, bathroom flaws and old or dirty floor coverings were also noted, though these do not overshadow the predominant praise for cleanliness.
Overall, Hotel Verde Montana Wellness & Spa maintains a very good level of cleanliness, contributing significantly to an enjoyable experience for its guests.
Staff
However, there are some concerns about the reception service. A few guests felt that the check-in experience was less than satisfactory with some perceiving the reception staff as inattentive or even arrogant. Despite these issues, the overall impression remains that the hotel staff is generally very friendly, polite and professional.
The housekeeping service had a minor downside mentioned with one guest noting that their room was not cleaned during their stay. Nonetheless, the positive mentions about the helpful and friendly nature of the hotel staff outweigh these individual criticisms, contributing to an overall favorable impression of staff interactions at Hotel Verde Montana Wellness & Spa.
Spa
The spa's amenities, which include pools, a jacuzzi, saunas and a salt-iodine chamber, have made a positive impression on many visitors. Despite one sauna being out of order and some guests wishing the indoor pool water was warmer, the overall sentiment towards the spa area is highly favorable.
Additionally, the hotel's spa park and mineral water pavilions contribute to a relaxing experience. While the spa is noted to be smaller, it is still considered sufficient with a decent range of services. The professional service provided by the spa institute and the general atmosphere of relaxation it fosters have been notable highlights for guests.
In summary, Hotel Verde Montana Wellness & Spa stands out for its beautiful and varied spa facilities, which provide a luxurious and relaxing experience despite minor areas for improvement.
Pool
While the pool area is generally well-received, several guests mentioned that the water in the pools could be warmer. This was particularly noted in the deeper pools where the water tends to be cooler. Despite this, the overall pool area atmosphere is positively noted with a variety of attractions such as saunas, showers, water whips and a dedicated children's play area and game rooms.
Families especially enjoy the large play area and the animation activities provided for children. The pool area is also praised for its good quality rotations and the independence it offers users without much public exposure. The smiling and helpful staff add to the overall pleasant experience at the hotel.
In addition, the convenience of spacious parking and the inclusion of pool amenities in the accommodation price are highlighted as big pluses. Although there are some points for improvement, particularly concerning the temperature of the pool water, the overall sentiment about the pool facilities at Hotel Verde Montana Wellness & Spa is largely positive with a strong emphasis on its extensive and varied offerings.
Family
The hotel stands out with its perfect children's pools and designated zones for babies and seniors, ensuring everyone has their own space to enjoy. The children's entertainment and animations are plentiful, keeping the young ones engaged and happy throughout their stay. In addition to organized activities, there are numerous additional attractions and a well-equipped playroom that make the hotel a true paradise for children.
A family vacation here can be balanced with relaxation and fun, thanks to the well-thought-out amenities and comfortable family rooms. Many visitors commend the hotel for being a great choice for a family holiday, specifically noting the variety of activities available for both little ones and older children. For those looking for a quick getaway, a weekend stay proves to be a pleasant experience with enough to engage a family of four. Overall, Hotel Verde Montana Wellness & Spa comes highly recommended for families seeking a child-friendly and activity-rich vacation spot.
4 Star
Business
The hotel is equipped to handle corporate events with past guests noting successful conferences and events, though some noise issues were reported during larger gatherings. The check-in and check-out processes are straightforward and efficient.
However, there were some inconsistencies in room maintenance, including a non-working phone and infrequent cleaning services. Overall, Hotel Verde Montana provides a reliable environment for business activities with some room for improvement in service quality.
Accessible
However, some areas could be improved for better accessibility. The main entrance is not accessible and there is no ramp available for prams and strollers. Additionally, while the pizzeria is only open on weekends, parking is generally not an issue despite a mention that the parking fee could be lower. Overall, the hotel strives to cater to the needs of guests with disabilities, though there are areas where accessibility can be enhanced.
Indoor Pool
However, the pool area shows signs of aging with peeling paint and ongoing renovations, such as the temporary closure of the women's changing room. Though the heated water is limited to the shallow pool, the deeper swimming pool tends to be colder. Safety concerns arise from the slippery tiles by the pool, but overall, the pools and spa area leave a positive impression.
Luxury
Romantic
Yes, Hotel Verde Montana Wellness & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Verde Montana Wellness & Spa.
No, Hotel Verde Montana Wellness & Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel Verde Montana Wellness & Spa.
No, Hotel Verde Montana Wellness & Spa doesn't have a gym.
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