ANA Crowne Plaza Kumamoto New Sky by IHG
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Summary of reviewsANA Crowne Plaza Kumamoto New Sky by IHG is an esteemed four-star hotel praised for its strategic location, welcoming staff, and modern amenities. Conveniently situated near Kumamoto Station, the hotel affords easy access to local attractions such as Kumamoto Castle, supported by seamless connectivity through nearby tram lines and bus services. The hotel offers a peaceful retreat with stunning views, particularly those overlooking the river, making it a scenic choice for travelers aiming to explore Kumamoto’s diverse offerings.
Guests consistently commend the spacious and clean rooms, appreciated for their modern decor and comfortable beds that ensure a restful night's sleep. The warm and attentive hospitality provided by the staff leaves a lasting impression, with their efficiency and friendly demeanor enhancing the overall experience. English-speaking abilities contribute to smooth interactions, especially for international guests, reaffirming the hotel’s commitment to excellent service.
The dining experience at the hotel is noteworthy, especially the diverse breakfast that blends Japanese, Western, and local Kumamoto specialties. The Japanese restaurant is highly regarded, with the buffet options often described as delicious and abundant. Although some guests express minor concerns regarding limited dining choices and pricing, the overall dining experience is positively received.
Cleanliness is a standout feature, with guests highlighting the meticulous upkeep of both the rooms and common areas, contributing to a luxurious atmosphere despite the building’s dated exterior. The hotel’s facilities, including spacious reception and conference rooms, cater well to business travelers, providing practical amenities and seamless service for personal and corporate events.
Further enhancing convenience, the hotel offers accessible parking with discounts for guests, while easy access to public transportation alternatives like a limousine service from the airport serves those not traveling by car. ANA Crowne Plaza Kumamoto New Sky successfully blends comfort, accessibility, and service quality, making it a favored choice for both leisure and business travelers visiting Kumamoto.
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Guests consistently commend the spacious and clean rooms, appreciated for their modern decor and comfortable beds that ensure a restful night's sleep. The warm and attentive hospitality provided by the staff leaves a lasting impression, with their efficiency and friendly demeanor enhancing the overall experience. English-speaking abilities contribute to smooth interactions, especially for international guests, reaffirming the hotel’s commitment to excellent service.
The dining experience at the hotel is noteworthy, especially the diverse breakfast that blends Japanese, Western, and local Kumamoto specialties. The Japanese restaurant is highly regarded, with the buffet options often described as delicious and abundant. Although some guests express minor concerns regarding limited dining choices and pricing, the overall dining experience is positively received.
Cleanliness is a standout feature, with guests highlighting the meticulous upkeep of both the rooms and common areas, contributing to a luxurious atmosphere despite the building’s dated exterior. The hotel’s facilities, including spacious reception and conference rooms, cater well to business travelers, providing practical amenities and seamless service for personal and corporate events.
Further enhancing convenience, the hotel offers accessible parking with discounts for guests, while easy access to public transportation alternatives like a limousine service from the airport serves those not traveling by car. ANA Crowne Plaza Kumamoto New Sky successfully blends comfort, accessibility, and service quality, making it a favored choice for both leisure and business travelers visiting Kumamoto.
Business Hotel
This hotel is part of the IHG group, known for providing tailored solutions for various business needs. It offers state-of-the-art venues and professional teams to support conferences and celebrations.
Hotel with Parking
This hotel provides parking and is well-regarded for its service and amenities. Its location offers easy access to the city center.
4-Star Hotel
This business-friendly hotel offers two restaurants, a bar/lounge, and a business center. Rooms are air-conditioned and come equipped with minibars, safes, satellite TV, and designer toiletries. Complimentary wired and wireless internet access is available, ensuring a comfortable and connected stay.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
ANA Crowne Plaza Kumamoto New Sky boasts a prime location that resonates well with travelers seeking easy access to Kumamoto's attractions and transport links. Positioned strategically near the Kumamoto Station, guests find it easy to reach the hotel with a pleasant 10 to 15-minute walk. The convenience of having a tram line right at the doorstep allows visitors to effortlessly explore the city's prominent sights, such as Kumamoto Castle and other cultural landmarks. While the surroundings are relatively tranquil, providing a peaceful retreat away from the bustling city center, the proximity to bus and streetcar stations ensures seamless connectivity to urban and sightseeing destinations.
The hotel also offers stunning views, particularly those overlooking the river, enhancing its appeal as a scenic accommodation choice. Moreover, the proximity to the train station and availability of shuttle services cater well to both business and leisure travelers. Inside, the hotel is noted for its clean and contemporary interiors, complemented by friendly staff and great amenities. Although situated slightly away from the downtown area and shopping districts, it strikes a balance between accessibility and serenity, making it a suitable base for exploring Kumamoto's diverse offerings.
At ANA Crowne Plaza Kumamoto New Sky, breakfast emerges as a highlight of the guests' experience, drawing commendation for its extensive selection and diverse offerings. Guests praise the buffet for providing a broad range of options, blending Japanese, Western, and regional dishes, with some local Kumamoto specialties making frequent appearances. The inclusion of live kitchen stations contributes to the overall experience, with freshly prepared egg dishes often tailored to individual guest preferences.
The breakfast buffet is abundant and often described as delicious. Particular favorites include staples such as French toast and omelets, which are noted for their quality. The use of local ingredients, including fresh vegetables from Aso, enhances the meal's appeal. While the breakfast is deemed slightly expensive by some, the rich variety and quality of options offer a culinary experience that many agree is worth the cost.
Although there are occasional remarks about the buffet's crowded venue and pricing concerns, the positive aspects of the breakfast shine through, ensuring a memorable start to the day for visitors. The friendly staff and clean rooms complement this culinary offering, contributing to an enjoyable stay at the hotel. Overall, the breakfast at ANA Crowne Plaza Kumamoto New Sky stands out as a delightful and satisfying feature, with many guests recommending it as a defining element of their stay.
At ANA Crowne Plaza Kumamoto New Sky by IHG, the dining experience offers a range of culinary delights, particularly at the Japanese restaurant, which receives high praise for its excellent offerings. The buffet options, both for breakfast and dinner, are described as delicious and outstanding, highlighting the hotel's prowess in providing satisfying meals. Guests often commend the quality of service, ensuring a generally enjoyable dining atmosphere. However, some guests encountered challenges with the understanding of western-style dining service and wine pairing, revealing a gap in service expertise in certain areas. There are also mentions of limited dining options and occasional disappointments in the perceived value of the meals, especially when compared to other IHG hotels. Despite these points, the overall impression of the hotel's dining facilities is positive, with the Japanese restaurant standing out as a notable highlight.
The ANA Crowne Plaza Kumamoto New Sky by IHG is notable for its spacious, clean, and comfortable rooms that offer stunning views, particularly from the higher floors. Guests have commended the modern and trendy decor, finding the rooms large enough to comfortably accommodate families, with some mentioning unique Kumamon-themed decor adding a touch of local charm. The beds are often highlighted as exceptionally comfortable, contributing to a restful night's sleep. Despite some mentions of dim lighting and slow shower drainage, the rooms are generally regarded as well-equipped with good amenities, providing a calming atmosphere. The positive interactions with friendly and helpful staff contribute to a pleasant stay. The hotel’s convenient location and ability to cater to families, even providing extra beds upon request, enhance the guest experience. Overall, the rooms are praised for their modernity, cleanliness, and spaciousness, offering a delightful base for exploring Kumamoto.
Visitors to ANA Crowne Plaza Kumamoto New Sky by IHG consistently praise the hotel's beds for their comfort and quality. Guests report the beds as spacious, supporting a restful sleep with cloud-like pillows and fluffy bedding that provide an ideal balance of softness. The hotel offers not just comfortable sleeping arrangements, but also practical room features like quiet air conditioning and well-maintained cleanliness, all of which contribute to a serene stay. Travelers highlight the satisfactory experience of sleeping soundly on beds that are not too hard, yet supportive. For those who value bedding quality, guests are pleased with the heavy and warm duvets that promise a cozy night's rest, even for the most restless sleepers. Additionally, the thoughtful room renovations give a modern, spacious feel, enhancing comfort during their stay. Overall, the combination of comfortable linens, spacious beds, and quiet room amenities make for a commendable hospitality experience.
Nestled in Kumamoto, the ANA Crowne Plaza Kumamoto New Sky by IHG consistently impresses guests with its pristine and modern ambience. Despite the building’s dated exterior, its interiors are maintained with meticulous attention to cleanliness. Visitors frequently remark on the hotel’s luxurious atmosphere, attributing it in part to the clean and well-organized spaces throughout the property.
Rooms stand out for their comfort and cleanliness, offering spacious environments that contribute to a restful stay. Guests appreciate the crisp, soft linens and the generously sized bathrooms, which complement the overall sense of ease found here. The inviting lobby area and the wide array of facilities also speak to the hotel’s commitment to maintaining high standards of hygiene.
While some minor concerns were raised regarding the age of the building and occasional cleaning oversights, the vast majority of reviews highlight an impressive level of cleanliness that enhances the guest experience. Whether for business or leisure, the ANA Crowne Plaza Kumamoto New Sky remains a solid choice for travelers seeking comfort in a spotless setting.
When visiting the ANA Crowne Plaza Kumamoto New Sky by IHG, one can expect a remarkable level of service from the staff, who have been consistently praised by guests for their warm and professional demeanor. The team members are known for being welcoming, efficient, and friendly, ensuring a pleasant experience for all visitors. Their ability to communicate in English efficiently is also noted, which significantly eases interactions for international guests.
Reception and front desk services stand out, with staff being described as polite, responsive, and helpful. The concierge offers valuable assistance, providing detailed information with a smile. The staff's attentiveness and dedication to enhancing customer satisfaction are evident, with an active approach to meeting guests' needs. The efficiency of the service extends to practical aspects like booking rental cars, making logistical arrangements seamless for visitors.
The sense of hospitality and professionalism displayed by the staff leaves a lasting impression, contributing to the high quality of service expected at this establishment. Guests repeatedly appreciate the courteous and considerate nature of the team, suggesting that the staff's warm and attentive service truly elevates the experience at this hotel.
ANA Crowne Plaza Kumamoto New Sky by IHG offers a sizable and accessible parking lot that enhances the convenience for guests who choose to drive. This feature is particularly appreciated by self-driving travelers, as the parking is strategically situated right next to the hotel, contributing to the ease of access. Many find the parking arrangements to be advantageous, especially with a discount available for hotel guests, reducing the cost to typically around 1,000 yen per day. Guests can enjoy the flexibility of unlimited entries and exits, an added benefit for those who may need frequent access to their vehicles. However, some reviews note a perception that the parking fees are relatively high, with some guests suggesting that free parking would be a welcome amenity. Despite the mixed opinions on cost, the overall convenience of the hotel's parking facilities stands out in guest experiences. Additionally, the easy accessibility of public transportation, with a limousine service from the airport stopping at the hotel, provides an excellent alternative for those not traveling by car.
Nestled in the vibrant city of Kumamoto, ANA Crowne Plaza Kumamoto New Sky by IHG consistently impresses guests with its commendable quality and affordability. Frequently hailed as one of the best hotels in town, it offers an experience that rivals expectations for a four-star establishment. The spacious and clean rooms, particularly the twin rooms intended for single use, are noted for their comfort and size, providing an inviting retreat for travelers. The hotel's prime location adds to its appeal, making it a convenient choice for visitors looking to explore the area. The staff's attentive services and response contribute significantly to a satisfying stay, ensuring guests feel valued and supported throughout their visit. Whether it’s the cleanliness, room comfort, or broader hotel facilities, the high standards typical of ANA Crowne Plaza hotels are ever-present, promising a memorable and enjoyable experience for all who choose to stay here.
ANA Crowne Plaza Kumamoto New Sky by IHG is well-suited for business travelers, offering a large reception hall and conference rooms. The hotel's spacious facilities make it versatile for both business and personal events, such as weddings. Business guests can expect excellent service, with staff providing valuable advice for exploring the city. The hotel's location is convenient, with easy access to the train station, enhanced by a complimentary shuttle service to and from Kumamoto JR station. Whether for work or leisure, the combination of convenience and attentive service makes it an ideal choice for those visiting Kumamoto.
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Location
The hotel also offers stunning views, particularly those overlooking the river, enhancing its appeal as a scenic accommodation choice. Moreover, the proximity to the train station and availability of shuttle services cater well to both business and leisure travelers. Inside, the hotel is noted for its clean and contemporary interiors, complemented by friendly staff and great amenities. Although situated slightly away from the downtown area and shopping districts, it strikes a balance between accessibility and serenity, making it a suitable base for exploring Kumamoto's diverse offerings.
Breakfast
The breakfast buffet is abundant and often described as delicious. Particular favorites include staples such as French toast and omelets, which are noted for their quality. The use of local ingredients, including fresh vegetables from Aso, enhances the meal's appeal. While the breakfast is deemed slightly expensive by some, the rich variety and quality of options offer a culinary experience that many agree is worth the cost.
Although there are occasional remarks about the buffet's crowded venue and pricing concerns, the positive aspects of the breakfast shine through, ensuring a memorable start to the day for visitors. The friendly staff and clean rooms complement this culinary offering, contributing to an enjoyable stay at the hotel. Overall, the breakfast at ANA Crowne Plaza Kumamoto New Sky stands out as a delightful and satisfying feature, with many guests recommending it as a defining element of their stay.
Dinner
Rooms
Beds
Cleanliness
Rooms stand out for their comfort and cleanliness, offering spacious environments that contribute to a restful stay. Guests appreciate the crisp, soft linens and the generously sized bathrooms, which complement the overall sense of ease found here. The inviting lobby area and the wide array of facilities also speak to the hotel’s commitment to maintaining high standards of hygiene.
While some minor concerns were raised regarding the age of the building and occasional cleaning oversights, the vast majority of reviews highlight an impressive level of cleanliness that enhances the guest experience. Whether for business or leisure, the ANA Crowne Plaza Kumamoto New Sky remains a solid choice for travelers seeking comfort in a spotless setting.
Staff
Reception and front desk services stand out, with staff being described as polite, responsive, and helpful. The concierge offers valuable assistance, providing detailed information with a smile. The staff's attentiveness and dedication to enhancing customer satisfaction are evident, with an active approach to meeting guests' needs. The efficiency of the service extends to practical aspects like booking rental cars, making logistical arrangements seamless for visitors.
The sense of hospitality and professionalism displayed by the staff leaves a lasting impression, contributing to the high quality of service expected at this establishment. Guests repeatedly appreciate the courteous and considerate nature of the team, suggesting that the staff's warm and attentive service truly elevates the experience at this hotel.
Parking
4 Star
Business
No, ANA Crowne Plaza Kumamoto New Sky by IHG doesn't have any pool.
No, a spa isn't available at ANA Crowne Plaza Kumamoto New Sky by IHG.
No, ANA Crowne Plaza Kumamoto New Sky by IHG doesn't allow dogs.
Yes, parking facilities are available at ANA Crowne Plaza Kumamoto New Sky by IHG.
No, ANA Crowne Plaza Kumamoto New Sky by IHG doesn't have a gym.
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