Kumamoto Hotel Castle
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsKumamoto Hotel Castle receives widespread praise for its prime location, ideally positioned across from the iconic Kumamoto Castle and within walking distance of vibrant shopping streets and public transport. The hotel offers spectacular views of the castle from many rooms, enhancing the overall guest experience. Despite its central location, the hotel maintains a tranquil atmosphere, providing a restful environment with an old-fashioned charm. This historical ambiance is complemented by modern amenities and exceptional service from friendly and attentive staff, making it an ideal base for exploring Kumamoto's cultural and commercial offerings.
Guests particularly enjoy the breakfast, which is noted for its delicious use of local ingredients in both Japanese and Western set meals. Though some desire more variety, the quality and authenticity of the dishes receive consistent praise. The dining experience is further enriched by the hotel's impressive restaurants, including a standout Chinese dining option, offering a culinary exploration of Japanese and Western cuisines with ease of access to local izakayas.
The spacious and comfortable rooms, larger than typical Japanese accommodations, are favored for their cleanliness, modern amenities, and beautiful views of the illuminating Kumamoto Castle. Although some room features feel slightly dated, the hotel's impeccable cleanliness and thoughtful room layouts ensure a pleasant stay.
Families find Kumamoto Hotel Castle to be a splendid choice, with ample room for children and a suite of thoughtful amenities catering specifically to young guests. The hotel's staff enhances the family-friendly atmosphere with their attentive service, ensuring a seamless experience for parents and children alike.
Business travelers appreciate the hotel's strategic location and professional environment, supported by efficient staff capable of communicating in multiple languages. The hotel’s dependable Wi-Fi is noted for its varying performance, yet is offset by the overall exceptional service provided.
Kumamoto Hotel Castle's commitment to service excellence is further reflected in its convenient parking options, satisfactory bedding, and amenities that balance comfort with luxury. As a top-class hotel in Kumamoto City, it consistently delivers a highly regarded, four-star experience that retains an esteemed presence in the region while offering exceptional value.
Categories
Guests particularly enjoy the breakfast, which is noted for its delicious use of local ingredients in both Japanese and Western set meals. Though some desire more variety, the quality and authenticity of the dishes receive consistent praise. The dining experience is further enriched by the hotel's impressive restaurants, including a standout Chinese dining option, offering a culinary exploration of Japanese and Western cuisines with ease of access to local izakayas.
The spacious and comfortable rooms, larger than typical Japanese accommodations, are favored for their cleanliness, modern amenities, and beautiful views of the illuminating Kumamoto Castle. Although some room features feel slightly dated, the hotel's impeccable cleanliness and thoughtful room layouts ensure a pleasant stay.
Families find Kumamoto Hotel Castle to be a splendid choice, with ample room for children and a suite of thoughtful amenities catering specifically to young guests. The hotel's staff enhances the family-friendly atmosphere with their attentive service, ensuring a seamless experience for parents and children alike.
Business travelers appreciate the hotel's strategic location and professional environment, supported by efficient staff capable of communicating in multiple languages. The hotel’s dependable Wi-Fi is noted for its varying performance, yet is offset by the overall exceptional service provided.
Kumamoto Hotel Castle's commitment to service excellence is further reflected in its convenient parking options, satisfactory bedding, and amenities that balance comfort with luxury. As a top-class hotel in Kumamoto City, it consistently delivers a highly regarded, four-star experience that retains an esteemed presence in the region while offering exceptional value.
Hotel for Honeymoon
This hotel has elegant interiors with a classic feel, with generously appointed suites. It offers four excellent restaurants and is minutes away from Kumamoto Castle. It is recommended for romantic trips.
Family Friendly Hotel
This hotel is located minutes away from Kumamoto Castle and offers excellent restaurants. It has elegant interiors with a classic feel, and generously appointed suites suitable for family holidays.
Hotel with Free Wi-Fi
Provides free WiFi, ensuring guests can stay connected. Its reputation and comprehensive services make it a reliable choice for travelers seeking both comfort and convenience.
Business Hotel
Kumamoto Hotel Castle is a venue with 17 meeting rooms. It offers a range of services and amenities tailored for business travelers, including conference facilities and high-speed internet access.
Hotel with Parking
The hotel provides on-site parking for a fee, with valet parking also available. While the on-site capacity is limited to 35 spaces, affiliated parking is offered if the main lot is full.
4-Star Hotel
This hotel is highly rated for its helpful and professional staff, as well as its clean, comfortable, and well-appointed rooms. It offers three on-site restaurants, a bar/lounge, and a conference center. Room amenities include deep soaking bathtubs, electronic bidets, flat-screen TVs, and free WiFi.
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
Kumamoto Hotel Castle is ideally situated for both sightseers and shoppers, positioned right across from the renowned Kumamoto Castle. This prime location places guests within easy walking distance of the city's central attractions, including vibrant shopping streets such as the Shimotori and Kamitori, and offers convenient access to public transport options like the tram. The hotel delights guests with its spectacular views of the castle, which can be enjoyed directly from many of the well-appointed rooms.
The surrounding area is bustling with an array of dining options, making it easy for guests to indulge in local cuisine just steps from the hotel. Despite the central location, the hotel manages to maintain a quiet and tranquil atmosphere, ensuring a restful stay. The hotel itself exudes an old-fashioned charm, reflecting a legacy of hospitality spanning several decades, with friendly and attentive staff contributing to a welcoming and accommodating environment.
Whether visiting Kumamoto for its historical sites or to explore its lively shopping districts, Kumamoto Hotel Castle provides an excellent base, noted for its spacious and comfortable rooms and exceptional service. The combination of its central location, historical significance, and modern amenities make it a popular choice for those wanting a comprehensive Kumamoto experience.
Kumamoto Hotel Castle offers a breakfast experience highly praised by many guests for its deliciousness and attention to local ingredients. The breakfast is served as a set meal, providing two main options: Japanese and Western styles. Several guests appreciated the opportunity to savor traditional Japanese breakfast items, often citing the quality and authenticity of the local Kumamoto ingredients. The portion sizes are generally considered adequate, and many found the meals to be satisfying and well-balanced.
Despite the enthusiasm for taste, some visitors noted a lack of variety, as the menu remained the same across multiple days. This limited choice—limited to Japanese or Western styles—occasionally left guests wanting more options. Nonetheless, the quality, taste, and leisurely dining experience often compensated for the lack of diversity.
Service is consistently highlighted as attentive, and the setting offers a pleasant and unhurried atmosphere. While some guests expressed a desire for a buffet to increase variety, the carefully prepared set meals have been recognized as a noteworthy aspect of staying at the hotel, especially for those who appreciate local culinary experiences.
Kumamoto Hotel Castle offers a commendable dining experience with several options to suit diverse palates. Guests can choose between Japanese or Western style meals, both delivered to a high standard and bursting with flavor. The Chinese restaurant located in the basement emerges as a highlight, receiving particular praise for its exquisite dishes and consistently good à la carte menu. Additionally, the hotel's proximity to local izakayas allows guests to savor delicious local Kumamoto cuisine easily. Although some aspects, such as the closure of a middle-class restaurant and lack of room service, were noted, the overall convenience and quality of dining make it a recommended choice for visitors.
Kumamoto Hotel Castle offers guests a comfortable and enjoyable stay with its spacious rooms and scenic views of Kumamoto Castle. The rooms are generally praised for their size, which is larger than typical Japanese hotel accommodations, providing ample space and comfort for travelers. Many visitors appreciate the cleanliness and thoughtful layout of the rooms, complemented by well-maintained facilities and modern amenities.
Guests often highlight the enchanting views of Kumamoto Castle from their windows, which enhance the overall experience, especially during nighttime when the castle is illuminated. The rooms are decorated elegantly, although some mention that the style appears slightly dated. Despite this, the overall ambiance remains pleasant and inviting.
The hotel's central location is another advantage, with convenient access to transportation, shopping, and dining options. Friendly and attentive staff add to the positive experience, ensuring that guests feel well cared for during their stay. Though some reviews note minor inconveniences, such as lighting or the age of certain features, the exceptional cleanliness and comfort of the rooms along with the stunning castle views make Kumamoto Hotel Castle a charming choice for visitors.
Kumamoto Hotel Castle's guest reviews present a mixed yet predominantly positive picture of the bed experience. Many guests praised the beds for being comfortable, large, and even cozy. The rooms themselves are described as spacious and clean, offering amenities that contribute to a restful night’s sleep. Several reviews highlight the comfortable beds alongside the rooms’ pleasant views, adding to the overall experience of a comfortable stay.
However, there are mentions of beds being either too firm or extremely hard, leading to discomfort for some guests. A few reviews speak of mattresses being worn or damaged but generally find the beds still suitable for rest. On the more positive end, some guests have encountered beds with a perfect balance between firmness and comfort, equating them to the best bed and pillow experience they've had in Japan.
Despite certain remarks indicating minor issues, this variety in bedding experiences suggests that while most stays are enjoyable, individual preferences and room allocations can lead to differing perceptions. Overall, Kumamoto Hotel Castle appears to cater well to guests, especially those who value comfort and space during their travels.
Kumamoto Hotel Castle stands out for its exceptional cleanliness, consistently praised by guests who have stayed there. While the hotel has a vintage aura that some may find outdated, its cleanliness and hospitality more than compensate. The rooms are remarked to be spacious, comfortable, and notably clean, with thoughtful attention to detail ensuring a pleasant experience for guests. Though older facilities are evident, they are well-maintained, and the cleanliness of both the rooms and communal areas instills a welcoming atmosphere. The staff are recognized for their friendliness and professionalism, enhancing the overall cleanliness with their attentive service. Despite occasional minor issues in bathroom maintenance, guests generally find the cleaning thorough, reflecting strong efforts in hospitality. Kumamoto Hotel Castle proves that even an aged grandeur can continue to offer comfort and a pristine environment to travelers in search of a restful stay.
Kumamoto Hotel Castle consistently receives praise for its exceptional staff service, which greatly enhances the guest experience. From the outset, visitors are greeted by a professional and welcoming team, known for their polite and attentive demeanor. The staff's ability to communicate effectively in multiple languages, including English and Chinese, is highlighted as a significant asset, making international guests feel at ease.
The staff are described as exceptionally helpful and courteous, extending their kindness through thoughtful gestures like checking on dinner reservations or assisting with any issues that may arise. Their dedication to meeting guests’ needs is apparent in their consistently positive interactions, providing quick, smooth, and efficient responses.
Guests often remark on the exemplary service at the reception, where the staff's pleasant and accommodating nature shines through, making every check-in and request seamless. Moreover, their attention to detail and commitment to creating a warm atmosphere reflect the hotel's reputation as a first-class establishment. The personal touches, such as smiling greetings and efforts to communicate despite language barriers, contribute to an overall feeling of being well-cared for, leaving a lasting impression of hospitality at its finest.
Kumamoto Hotel Castle offers a blend of comfort and service, although guest experiences with the Wi-Fi seem to vary. Some guests have noted that the Wi-Fi performance was high once connected, highlighting that there were no issues in accessing the service. However, others found that the internet speed was occasionally slow or even struggled to connect at times. It is also worth noting that Wi-Fi is not available in the dining area, which may require guests to plan accordingly. Despite these mixed reviews on connectivity, the hotel compensates with its exceptional service, demonstrating well-trained staff and even providing assistance in Cantonese, which adds to the overall comfort of the stay.
The Kumamoto Hotel Castle offers a convenient and straightforward parking experience for guests, enhancing the overall stay at the hotel. Parking services are generally user-friendly, and guests can easily park their vehicles with clear guidance provided by thoughtful staff at the front desk. A notable aspect is the availability of parking right in front of the hotel as well as behind it, allowing for flexibility and convenience for travelers. Various options, including self-parking, are appreciated by guests who find the process to be smooth and hassle-free.
The parking fee is considered reasonable, often set at 1,000 yen per day, and sometimes lower, which many guests find acceptable, given the ease and accessibility of these services. Additionally, guests renting cars for longer durations find it easy to manage their vehicles with a dedicated parking system. Despite some instances where guests may be directed to a more distant parking area, the perks of having on-site parking outweigh the occasional inconvenience.
For motorcycle users, the presence of a covered parking area provides an added benefit. The structured mechanical spaces are a cost-effective alternative to nearby parking lots, with efficient management ensuring a seamless experience. While some reviews mention a narrow parking lot and a higher fee compared to local options, the system's overall effectiveness and the courteousness of the parking staff contribute positively to the hotel's reputation.
Kumamoto Hotel Castle emerges as a delightful destination for families traveling with children. The spacious rooms are designed to comfortably accommodate two adults and two children, making it a perfect fit for a family of four. Guests find the area ample enough to open several large suitcases effortlessly, ensuring a hassle-free stay. The atmosphere is child-friendly, with thoughtful touches like complimentary children's breakfast and bed guards for safety. Little ones can enjoy cute slippers and toothbrush sets, adding charm to their experience.
The staff at Kumamoto Hotel Castle is dedicated to providing excellent service, interacting warmly with children and accommodating families by arranging for rooms on the same floor. Parents of infants appreciate the staff's readiness to sanitize baby bottles using the microwave, which reflects their attention to detail and care.
For families eager to explore Kumamoto City, the hotel serves as a convenient base with proximity to shopping streets, ideal for family outings. The unit bath facilities ensure a comfortable wash-up experience for everyone, even if just taking a shower. Guests also relish the stunning views and appreciate the preparation of items like cribs for younger guests.
Overall, Kumamoto Hotel Castle offers a harmonious blend of comfort, convenience, and thoughtful amenities that cater specifically to the needs of families with children, making every stay enjoyable and worry-free.
Kumamoto Hotel Castle offers a delightful blend of old-school charm and modern comfort, perfectly situated to provide stunning views of Kumamoto Castle, especially from its higher floors. Its prime location not only offers spectacular sights but is also convenient for shopping and accessing public transport, with a nearby tram stop facilitating easy travel to the train station. The hotel proudly embodies its long-established reputation through high-quality facilities, linens, and exceptional service, consistently delivering a four-star experience that many guests feel deserves an even higher ranking.
With its classy ambiance and well-trained staff, including attentive front desk personnel and doormen, the hotel upholds its upscale image. Even amidst slight signs of aging in some areas, Kumamoto Hotel Castle maintains a proper atmosphere that resonates well with visitors. It stands as one of the top-class hotels in Kumamoto City and is often regarded as the best hotel in the prefecture. Managing to offer affordability without compromising on its prestigious stature, the hotel surprises many guests who find their stay to be of remarkable value given its status and service.
Kumamoto Hotel Castle is a well-regarded option for business travelers seeking comfort and convenience. This long-established business hotel boasts a prime location that enhances its appeal for work-related stays. Guests appreciate the elevated in-hotel experience, noting that the amenities surpass those of a typical business hotel. The hotel offers practical features such as on-site parking, which proves especially beneficial during inclement weather, allowing guests to comfortably use the in-house restaurant. Overall, its strategic location and thoughtful amenities make Kumamoto Hotel Castle a preferred choice for business trips.
Location Show Map
Location
The surrounding area is bustling with an array of dining options, making it easy for guests to indulge in local cuisine just steps from the hotel. Despite the central location, the hotel manages to maintain a quiet and tranquil atmosphere, ensuring a restful stay. The hotel itself exudes an old-fashioned charm, reflecting a legacy of hospitality spanning several decades, with friendly and attentive staff contributing to a welcoming and accommodating environment.
Whether visiting Kumamoto for its historical sites or to explore its lively shopping districts, Kumamoto Hotel Castle provides an excellent base, noted for its spacious and comfortable rooms and exceptional service. The combination of its central location, historical significance, and modern amenities make it a popular choice for those wanting a comprehensive Kumamoto experience.
Breakfast
Despite the enthusiasm for taste, some visitors noted a lack of variety, as the menu remained the same across multiple days. This limited choice—limited to Japanese or Western styles—occasionally left guests wanting more options. Nonetheless, the quality, taste, and leisurely dining experience often compensated for the lack of diversity.
Service is consistently highlighted as attentive, and the setting offers a pleasant and unhurried atmosphere. While some guests expressed a desire for a buffet to increase variety, the carefully prepared set meals have been recognized as a noteworthy aspect of staying at the hotel, especially for those who appreciate local culinary experiences.
Dinner
Rooms
Guests often highlight the enchanting views of Kumamoto Castle from their windows, which enhance the overall experience, especially during nighttime when the castle is illuminated. The rooms are decorated elegantly, although some mention that the style appears slightly dated. Despite this, the overall ambiance remains pleasant and inviting.
The hotel's central location is another advantage, with convenient access to transportation, shopping, and dining options. Friendly and attentive staff add to the positive experience, ensuring that guests feel well cared for during their stay. Though some reviews note minor inconveniences, such as lighting or the age of certain features, the exceptional cleanliness and comfort of the rooms along with the stunning castle views make Kumamoto Hotel Castle a charming choice for visitors.
Beds
However, there are mentions of beds being either too firm or extremely hard, leading to discomfort for some guests. A few reviews speak of mattresses being worn or damaged but generally find the beds still suitable for rest. On the more positive end, some guests have encountered beds with a perfect balance between firmness and comfort, equating them to the best bed and pillow experience they've had in Japan.
Despite certain remarks indicating minor issues, this variety in bedding experiences suggests that while most stays are enjoyable, individual preferences and room allocations can lead to differing perceptions. Overall, Kumamoto Hotel Castle appears to cater well to guests, especially those who value comfort and space during their travels.
Cleanliness
Staff
The staff are described as exceptionally helpful and courteous, extending their kindness through thoughtful gestures like checking on dinner reservations or assisting with any issues that may arise. Their dedication to meeting guests’ needs is apparent in their consistently positive interactions, providing quick, smooth, and efficient responses.
Guests often remark on the exemplary service at the reception, where the staff's pleasant and accommodating nature shines through, making every check-in and request seamless. Moreover, their attention to detail and commitment to creating a warm atmosphere reflect the hotel's reputation as a first-class establishment. The personal touches, such as smiling greetings and efforts to communicate despite language barriers, contribute to an overall feeling of being well-cared for, leaving a lasting impression of hospitality at its finest.
Wi-Fi
Parking
The parking fee is considered reasonable, often set at 1,000 yen per day, and sometimes lower, which many guests find acceptable, given the ease and accessibility of these services. Additionally, guests renting cars for longer durations find it easy to manage their vehicles with a dedicated parking system. Despite some instances where guests may be directed to a more distant parking area, the perks of having on-site parking outweigh the occasional inconvenience.
For motorcycle users, the presence of a covered parking area provides an added benefit. The structured mechanical spaces are a cost-effective alternative to nearby parking lots, with efficient management ensuring a seamless experience. While some reviews mention a narrow parking lot and a higher fee compared to local options, the system's overall effectiveness and the courteousness of the parking staff contribute positively to the hotel's reputation.
Family
The staff at Kumamoto Hotel Castle is dedicated to providing excellent service, interacting warmly with children and accommodating families by arranging for rooms on the same floor. Parents of infants appreciate the staff's readiness to sanitize baby bottles using the microwave, which reflects their attention to detail and care.
For families eager to explore Kumamoto City, the hotel serves as a convenient base with proximity to shopping streets, ideal for family outings. The unit bath facilities ensure a comfortable wash-up experience for everyone, even if just taking a shower. Guests also relish the stunning views and appreciate the preparation of items like cribs for younger guests.
Overall, Kumamoto Hotel Castle offers a harmonious blend of comfort, convenience, and thoughtful amenities that cater specifically to the needs of families with children, making every stay enjoyable and worry-free.
4 Star
With its classy ambiance and well-trained staff, including attentive front desk personnel and doormen, the hotel upholds its upscale image. Even amidst slight signs of aging in some areas, Kumamoto Hotel Castle maintains a proper atmosphere that resonates well with visitors. It stands as one of the top-class hotels in Kumamoto City and is often regarded as the best hotel in the prefecture. Managing to offer affordability without compromising on its prestigious stature, the hotel surprises many guests who find their stay to be of remarkable value given its status and service.
Business
No, Kumamoto Hotel Castle doesn't have any pool.
No, a spa isn't available at Kumamoto Hotel Castle.
No, Kumamoto Hotel Castle doesn't allow dogs.
Yes, parking facilities are available at Kumamoto Hotel Castle.
No, Kumamoto Hotel Castle doesn't have a gym.
Location Show Map
More Options
