ONOMO Hotel Durban is highly regarded for its strategic and accessible location, making it an attractive choice for both business and leisure travelers. Conveniently situated in the heart of Durban, the hotel offers easy access to key areas including beaches, the Durban International Convention Centre (ICC) and Kingsmead Stadium. The surrounding neighborhood is known for its security and police presence, adding a layer of comfort for visitors. Despite not being directly on the waterfront, its proximity to the beach enhances its appeal.
Guests frequently commend the hotel's breakfast, describing it as exceptional with a vast variety that caters to most preferences. The staff in the breakfast area are noted for their friendliness and efficiency, which contributes positively to the dining experience. While there were occasional concerns regarding repetition for long-term guests and specific food items running out, the overall feedback remains highly positive, portraying the breakfast as a significant highlight.
Dinner at the hotel’s restaurant also garners favorable reviews, particularly for the delicious and well-presented food. The rooftop bar and restaurant are specifically praised for their location and menu, including specialties like bunny chow and carrot cake. Although there are some criticisms about the limited menu and occasional service delays, the dining experience is generally described as enjoyable.
The room quality is another point of frequent praise with particular emphasis on cleanliness and modern décor. Guests appreciated the comfortable and stylish environment created by the housekeeping staff. However, the omission of certain amenities like refrigerators and microwaves and the limited choice of TV channels were noted as areas for potential improvement. Despite this, the majority of visitors found the rooms to be clean, comfortable and of good value.
The overarching theme of cleanliness extends beyond the rooms to the overall hotel environment. The property is often described as spotless with diligent housekeeping staff maintaining high standards. The modern and inviting atmosphere, bolstered by courteous and responsive staff, adds to the positive guest experience.
Staff at ONOMO Hotel Durban are frequently lauded for their professionalism, friendliness and willingness to go above and beyond to meet guests' needs. Specific staff members are often mentioned for their exemplary service, contributing to a welcoming and hospitable environment.
The hotel’s Wi-Fi is mostly praised for being fast and unlimited, though some guests experienced occasional connectivity issues. Similarly, the gym, while a positive feature, could benefit from updated and more extensive equipment. The pool area, particularly the Sky Pool, is liked by guests for its cleanliness and relaxing environment despite some comments on its size and water temperature.
Proximity to the beach is another major plus for the hotel with many guests appreciating the ease of access to the shoreline. Parking facilities at the hotel are secure and well-maintained, offering convenience and peace of mind to guests with vehicles.
Beds receive mixed reviews; while many found them comfortable and conducive to a good night's sleep, others felt they were old or too soft. Nonetheless, the overall bedding experience is satisfactory for a majority of the guests.
Overall, ONOMO Hotel Durban presents a modern, clean and strategically located option for travelers, backed by friendly staff and commendable amenities that, despite minor areas for improvement, provide a generally positive and satisfying stay.
City Lodge Hotel Durban consistently earns positive reviews, highlighting its prime location, excellent breakfast, clean accommodations, and outstanding staff service. Situated conveniently near the vibrant local attractions, bustling CBD, serene beachfront, and Durban ICC, it offers seamless access for both leisure and business travelers. Guests appreciate the hotel's strategic placement close to the beach, various sights, and the secured parking, all of which enhance the overall experience.
The breakfast at City Lodge Hotel Durban is frequently praised for its variety and quality, offering fresh and delicious options that cater to diverse tastes. While not included in the base fee, guests find the breakfast experience well worth the additional cost, further enriched by the friendly and welcoming staff.
Room cleanliness and comfort are consistently emphasized, with guests noting the neatness and pleasant ambiance of their accommodations. Beds are particularly commended for providing restful sleep, although a few reviews mention minor issues like cooling and room maintenance. Nonetheless, the overall satisfaction with room conditions underlines the hotel's reliability.
Cleanliness extends beyond the rooms, with guests commending the immaculate reception area and common spaces, fostering an inviting atmosphere. The hotel maintains high standards through its diligent housekeeping team, ensuring a secure and comfortable environment.
The staff at City Lodge Hotel Durban stand out for their exceptional service, frequently recognized for their friendliness, efficiency, and accommodating nature. From the front desk to housekeeping, personnel consistently contribute to a welcoming and hassle-free stay. Their genuine commitment to guest satisfaction amplifies the hotel's positive reputation, making it a recommended choice for travelers seeking accessibility and comfort in Durban.
The Parade Hotel is a fantastic choice for those seeking a beachfront vacation. With its stunning location and beautiful sea views, guests can enjoy the convenience of being just a two-minute walk from the beach. The hotel is also conveniently located near shops, restaurants and Shaka Marine. Many guests rave about the balconies and great sea views from their rooms. Overall, the Parade Hotel is highly recommended for those looking for a relaxing and enjoyable beach vacation.
The Gooderson Tropicana Hotel offers fair value for money and is generally a pleasant and passable establishment. While some guests mentioned that the hotel is starting to fall apart, others found it to be worth the value they paid for. A few negative comments were made about the carpet at the food room/kitchen and the key system access control. However, guests admitted that the overall place was worth the value they paid for. The hotel could improve by updating some of their facilities and services while maintaining their fair pricing.