Hotel Fleur-de-Lys

La Chaux-de-Fonds 47.10265200, 6.83027300 , 13 Avenue Léopold-robert (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Fleur-de-Lys is highly regarded for its prime location in the heart of La Chaux-de-Fonds, making it a convenient choice for travelers desiring easy access to shops, restaurants, and significant attractions like museums. Despite its central setting, the hotel maintains a peaceful ambiance, providing a quiet retreat while offering excellent value for money with spacious and comfortable rooms. The hotel's positioning above a well-stocked restaurant further enhances its convenience for dining.

The breakfast experience at Hotel Fleur-de-Lys is generally appreciated for its hearty and sufficient options, despite occasional calls for more variety. Commendations go to the high-quality bread and the friendly staff who ensure a pleasant start to the day. Early breakfast availability is a noted convenience for those on tight schedules. While the coffee and freshness of fruits receive mixed reviews, the breakfast still manages to provide a satisfactory beginning to guests' days.

Rooms are praised for their spaciousness, cleanliness, and comfort, ensuring a relaxing stay. The quiet environment in rooms at the back of the hotel is particularly appreciated, contributing to a restful experience. Although some describe the rooms as basic and mention minor signs of age, the overall feedback remains positive, bolstered by attentive service and decent breakfast offerings.

Cleanliness is a standout feature at Hotel Fleur-de-Lys, with guest rooms and common areas being consistently clean and well-maintained. Any minor suggestions for improvement, particularly in bathrooms, do not overshadow the general sense of cleanliness and comfort that characterizes the hotel.

The staff is a significant highlight, frequently described as warm, professional, and accommodating, contributing to a welcoming atmosphere. Guests feel genuinely valued, thanks to the team's readiness to assist and their cheerful demeanor. This exceptional service leaves a lasting impression.

Beds at the hotel generally garner positive remarks for their comfort and quality bedding, aiding a restful night's sleep. While a few guests mention inconsistencies regarding bed softness or pillow thickness, the majority express satisfaction with their sleep experience.

Overall, Hotel Fleur-de-Lys is characterized by its ideal location, clean and comfortable accommodations, friendly staff, and satisfying amenities, making it a recommended choice for both convenience and relaxation.
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Categories
3-Star Hotel
Located in La Chaux-de-Fonds, this hotel provides standard amenities and comfortable lodging. It serves as a convenient base for exploring the surrounding areas.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Room Types
Twin Room Spacious room with marble bathroom.

Suite The suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers a minibar, a wardrobe, a safe deposit box, a carpeted floor and a TV with cable channels. The unit has 3 beds.

Single Room Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a minibar, a wardrobe, a safe deposit box, a carpeted floor and a TV with cable channels. The unit has 1 bed.

Guest Reviews
7.6
Good
Location
Hotel Fleur-de-Lys boasts an enviable location right in the heart of the city, making it an ideal choice for travelers seeking convenience and accessibility. Nestled in the center of La Chaux-de-Fonds, guests are treated to close proximity to vibrant shops, delightful restaurants, and the city's main attractions, including prominent museums. This well-situated accommodation is particularly advantageous for those arriving by train, ensuring seamless connectivity.

The surrounding area manages to maintain a level of calmness, offering a quiet retreat despite its central setting. The hotel's location above a well-stocked restaurant adds an extra layer of convenience for guests looking to dine in close quarters. Visitors frequently highlight the hotel’s excellent balance of value for money, with spacious and comfortable rooms providing a restful escape from the bustling city life. Overall, Hotel Fleur-de-Lys stands out as a clean, mid-range option with a prime location, perfect for exploration and relaxation in the city hub.

Breakfast
Hotel Fleur-de-Lys offers a breakfast experience that strikes a balance between simplicity and variety. Guests generally appreciate the hearty and plentiful options available, finding the breakfast to be good with commendable coffee and toast. While some express a desire for a more varied and fresh selection, many guests find the breakfast enjoyable and sufficient for starting their day. The breakfast room itself may not be particularly inviting, but the bright restaurant setting adds a pleasant ambiance, complemented by consistently replenished fare.

The bread receives special praise for its quality, contributing to a simple yet satisfying meal. Although the breakfast buffet is modest, it includes essentials like fresh water, and the staff's friendliness enhances the overall experience. There's a notable mention of breakfast being prepared early to accommodate guests, which adds to the convenience for those on tight schedules.

Despite some criticisms regarding coffee quality and freshness of fruits, as well as the cleanliness of certain equipment, the majority of reviewers acknowledge the breakfast as good and enjoyable, with enough choices to cater to different tastes. Overall, the breakfast at Hotel Fleur-de-Lys delivers a decent and pleasant start to the day, aiming to satisfy various guest preferences.

Rooms
Hotel Fleur-de-Lys offers a variety of room options that cater to different needs. Many guests appreciate the good-sized and spacious rooms, with some describing them as very comfortable and fully equipped. The cleanliness of the rooms stands out, often described as perfectly clean and functional, adding to the positive experience. Despite some rooms being noted as basic, they are generally considered well-utilized in terms of space, offering adequate comfort for travelers. Rooms at the back of the hotel provide a quiet environment, ensuring a restful stay for guests. While some reviews mention issues like noise and signs of age in certain areas, the overall experience is positive, complemented by decent breakfast offerings and attentive staff.

Beds
The beds at Hotel Fleur-de-Lys generally receive positive feedback from guests. Many highlight the comfortable beds and appreciate the quality bedding, with several emphasizing the presence of good mattresses that contribute to a restful night's sleep. Despite this, there are a few comments noting some inconsistencies, with a small number finding the beds too soft or the pillows too thin for their liking. Overall, while experiences may vary, the majority of guests report satisfaction with the comfort offered by the beds.

Cleanliness
Hotel Fleur-de-Lys consistently impresses guests with its dedication to cleanliness, creating an inviting atmosphere for visitors. The rooms are frequently described as clean and comfortable, with many guests highlighting their spaciousness and proper equipment. Visitors can expect a clean experience overall, from the guest rooms to the common areas, contributing to a calm and comfortable ambiance. While there are minor comments suggesting some areas, particularly the bathrooms, could benefit from a refresh or deeper cleaning, these do not significantly detract from the general sense of cleanliness. The overall condition of the hotel, though slightly dated, maintains an acceptable level of upkeep, ensuring guests can enjoy a pleasant stay.

Staff
Hotel Fleur-de-Lys consistently impresses guests with its exceptional service, as reflected in the abundant praise for the staff. Reviewers frequently highlight the warm and friendly atmosphere created by the team, describing their reception as accommodating, professional, and genuinely congenial. The staff's readiness to assist is evident, with multiple mentions of their helpfulness in navigating guest needs, whether that be during routine interactions or more specific situations such as providing after-hours access. The combination of a clean environment and the staff's kindness crafts a welcoming experience that stands out in guests' memories. The overall sentiment is that of a hotel where guests feel genuinely valued and attended to, thanks to a team that embodies charm and approachability.


No, Hotel Fleur-de-Lys doesn't have any pool.

No, a spa isn't available at Hotel Fleur-de-Lys.

Yes, Hotel Fleur-de-Lys welcomes dogs.

No, parking facilities aren't available at Hotel Fleur-de-Lys.

No, Hotel Fleur-de-Lys doesn't have a gym.

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