Hotel Madrid
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Summary of reviewsHotel Madrid receives high praise for its exceptional location in the heart of the city, providing guests with easy access to numerous attractions and amenities. Its proximity to Plaza Murillo and various museums, art workshops, trade galleries, and historical landmarks is particularly appreciated, allowing guests to explore the city conveniently. The stunning urban views further enhance the experience, making the hotel an excellent choice for tourists eager to immerse themselves in the vibrant atmosphere. This strategic location, combined with comfortable accommodations and reliable service, offers great value to travelers.
The hotel's breakfast offerings are generally well-received, with guests enjoying the opportunity to dine with a pleasant view. The service is frequently commended, with options like scrambled eggs and genuine coffee providing a satisfactory start to the day. Some guests expressed desires for a wider variety, but the overall sentiment remains positive, highlighting service excellence with room for some improvements.
Cleanliness is a noted strength of Hotel Madrid, with many guests appreciating the tidy and welcoming environment. The supportive staff are praised for their friendly and attentive service, further enhancing the overall experience. While a few guests pointed out minor areas for improvement, such as sound insulation and facility updates, the consensus is overwhelmingly positive regarding cleanliness and guest service.
Staff at Hotel Madrid are consistently commended for their exceptional friendliness and helpfulness. Known for their attentiveness, the team, especially Kathy at reception, ensures a welcoming and accommodating environment. Guests appreciate thoughtful gestures, like offering herbal infusions to refresh after city explorations. Although a minor suggestion was made for increased courtesy, the staff stands out as one of the hotel's most significant assets, contributing to an outstanding service experience.
Categories
The hotel's breakfast offerings are generally well-received, with guests enjoying the opportunity to dine with a pleasant view. The service is frequently commended, with options like scrambled eggs and genuine coffee providing a satisfactory start to the day. Some guests expressed desires for a wider variety, but the overall sentiment remains positive, highlighting service excellence with room for some improvements.
Cleanliness is a noted strength of Hotel Madrid, with many guests appreciating the tidy and welcoming environment. The supportive staff are praised for their friendly and attentive service, further enhancing the overall experience. While a few guests pointed out minor areas for improvement, such as sound insulation and facility updates, the consensus is overwhelmingly positive regarding cleanliness and guest service.
Staff at Hotel Madrid are consistently commended for their exceptional friendliness and helpfulness. Known for their attentiveness, the team, especially Kathy at reception, ensures a welcoming and accommodating environment. Guests appreciate thoughtful gestures, like offering herbal infusions to refresh after city explorations. Although a minor suggestion was made for increased courtesy, the staff stands out as one of the hotel's most significant assets, contributing to an outstanding service experience.
Hotel with Parking
Hotel Madrid provides private parking on-site with a cost of USD 5 per day. Reservation is needed.
Small Hotel
Located near Plaza Murillo, this hotel offers a convenient and comfortable stay. Its central location and cozy rooms provide a good base for exploring the city.
3-Star Hotel
Hotel Madrid offers a central location and essential amenities for a comfortable stay. It provides easy access to nearby attractions, making it a practical choice for travelers exploring the city.
Guest Reviews
Hotel Madrid boasts an exceptional location in the heart of the city, offering guests convenient access to numerous attractions and amenities. Situated near Plaza Murillo, travelers appreciate the ease of reaching various sites, including museums, art workshops, trade galleries, and historical landmarks, all within a short walk. Guests frequently highlight the central position that allows easy movement around the city, making the hotel's proximity to shopping streets and a variety of restaurants a notable advantage. Additionally, the hotel offers stunning views of the city, enhancing the overall experience of staying there. With a strategic location that appeals to tourists eager to explore, Hotel Madrid delivers good value, combining its prime placement with comfortable accommodations and reliable service. This offers an ideal choice for those looking to immerse themselves in the vibrant atmosphere of the city while enjoying beautiful urban vistas.
Hotel Madrid's breakfast offerings receive a mixed reception from its guests. One of the standout positives is the chance to enjoy breakfast with a pleasant view, which several guests appreciated. The breakfast is often described as good, with specific mentions of excellent service, allowing guests to select from available options, including scrambled eggs and genuine coffee. This flexibility is well-received, and some guests noted that the breakfast is more than sufficient and enjoyable. However, some guests found the breakfast to be too basic and lacking in variety, describing it as limited and average in quality. There were concerns about certain items being dry or of relative quality, and some even reported specific issues such as finding a hair in the scrambled eggs. Suggestions were made for the hotel to expand its breakfast options to enhance the guest experience. Despite these criticisms, the overall sentiment leans towards appreciation for the service, with room for improvement in variety and quality.
Hotel Madrid impresses visitors with its dedication to cleanliness and attentive service. Many guests highlight the clean rooms, appreciated by those who seek a tidy and welcoming environment. The hotel staff's friendly and responsive attitude enhances the overall experience, ensuring guests feel valued and attended to. Located conveniently just a block from the main square, the hotel also offers cozy and comfortable accommodations. Guests enjoy access to hot water in their rooms and can unwind with complimentary hot drinks in the lounge.
While most guests praise the cleanliness and positive guest service, some note areas for improvement. The rooms struggle with sound insulation, potentially affecting sleep quality. Additionally, a few guests mention the need for facility updates, with minor issues such as wardrobe shelves and delayed hot water being reported. Despite these points, the overall consensus highlights Hotel Madrid as a clean and well-serviced establishment, emphasizing its excellent location and supportive staff.
Hotel Madrid is highly regarded for its exceptional staff, who consistently receive praise for their friendliness and helpfulness. The team is known for being attentive and willing to assist with any needs, creating a welcoming and accommodating environment for all guests. Notably, the reception staff, especially Kathy, provide serious and responsible attention, ensuring a smooth and pleasant experience. The staff adds thoughtful touches, such as offering a herbal infusion to rejuvenate guests after exploring the city. While there is a minor note about the potential for increased courtesy, the overall impression is that the service is outstanding. Coupled with a charming breakfast view, the hotel's staff remains one of its most significant assets.
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Location
Breakfast
Cleanliness
While most guests praise the cleanliness and positive guest service, some note areas for improvement. The rooms struggle with sound insulation, potentially affecting sleep quality. Additionally, a few guests mention the need for facility updates, with minor issues such as wardrobe shelves and delayed hot water being reported. Despite these points, the overall consensus highlights Hotel Madrid as a clean and well-serviced establishment, emphasizing its excellent location and supportive staff.
Staff
No, Hotel Madrid doesn't have any pool.
No, a spa isn't available at Hotel Madrid.
No, Hotel Madrid doesn't allow dogs.
Yes, parking facilities are available at Hotel Madrid.
No, Hotel Madrid doesn't have a gym.
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