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Summary of reviewsThe Super 8 by Wyndham La Vale/Cumberland Area receives generally positive reviews for its convenient location and friendly staff, although it faces notable challenges regarding cleanliness and room maintenance. Guests appreciate the hotel's strategic placement near attractions and essential amenities like restaurants and shopping, making it a favored choice for budget-conscious travelers. The presence of a nearby creek adds a touch of nature to the experience, despite occasional noise from the main road.
The breakfast offerings are mixed, with some guests praising the selection, particularly the waffles, cereals, and fresh fruit, while others note the limited options and space constraints. For those seeking value, the breakfast remains a viable option. Room amenities, including a mini-fridge and microwave, are appreciated, though cleanliness and maintenance issues are prevalent. Many guests have raised concerns about dirty rooms, outdated decor, and ineffective soundproofing, despite comfortable beds being a highlight.
Cleanliness remains a critical area for improvement, with reports of pests and unkempt facilities marring the experience for several guests. Despite this, the affordability of the rooms and the comfort of the beds receive some positive remarks. Staff interactions are mostly positive, with guests frequently commending the friendly and helpful front desk personnel, especially during the morning. However, there are occasional reports of inconsistent service, particularly at night.
Beds receive mixed reviews, with some guests praising their comfort, while others find them lacking due to issues with firmness and worn linens. Overall, the hotel offers a convenient and budget-friendly stay with room for improvement in cleanliness and room maintenance to enhance guest satisfaction. Show more
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Dog Friendly Motel
This hotel is pet-friendly. While specific pet amenities aren't detailed, it's a reliable option for travelers with dogs.
Accessible Motel
Room Types
Guest Reviews
7.0
Good
Location
Nestled conveniently close to an array of attractions, the Super 8 by Wyndham La Vale/Cumberland Area boasts a prime location that consistently impresses its guests. Visitors find themselves content with its strategic positioning, which offers easy access to the interstate and the added convenience of nearby dining and shopping options. The hotel is perfectly situated for those visiting local attractions or simply passing through, with a variety of restaurants and stores just a short distance away. Additionally, a pleasant creek running alongside the hotel adds a touch of nature to the stay. Although some guests have noted occasional noise due to its placement on a main road, the overall convenience and accessibility make it a favored choice for budget-conscious travelers. This location manages to provide a balance of accessibility and environment, catering to a wide range of guest needs.
Breakfast
The breakfast experience at the Super 8 by Wyndham La Vale/Cumberland Area appears to be varied, with some guests finding it to be a highlight of their stay. Positive aspects often mentioned include the availability of waffles, which were frequently described as amazing, adequate cereal, toast, biscuits and gravy, and a selection that included bagels, yogurt, and fresh fruit like bananas and oranges. Some guests appreciated the value offered and mentioned having enough variety to suit different tastes. However, there are notable criticisms about the limited options and shortages, such as a lack of proteins, unavailable drinks except for coffee, and meager choices leading to guests sometimes seeking meals elsewhere. The breakfast area itself is small, which may affect the overall dining experience. Despite these challenges, for the cost-conscious traveler, the free breakfast may be a satisfactory addition to their stay.
Rooms
While the Super 8 by Wyndham La Vale/Cumberland Area offers some conveniences like in-room amenities such as a mini-fridge, microwave, and an in-room safe, the overall guest experience regarding room cleanliness and comfort appears to have fallen short for many visitors. Some guests appreciated the comfortable beds, which were highlighted as among the most comfortable they've experienced in hotels or motels. However, there are notable concerns including rooms being dirty, some even reporting issues like roaches, musty and stale cigarette smells, and a lack of thorough cleaning. Problems with room maintenance, like non-functioning bathtub plugs and lack of towels, were also noted. Soundproofing seems to be a positive aspect, preventing noise disturbances. The outdated decor and insufficient window blinds, which fail to block daylight effectively, further detract from the stay. Despite the hotel's attempts to provide basic amenities, improvements in cleanliness and room maintenance seem necessary to enhance the guest experience.
Beds
The beds at Super 8 by Wyndham La Vale/Cumberland Area receive mixed reviews from guests, with comfort levels varying considerably. Some visitors describe the beds as very comfortable, even likening them to plush clouds, and appreciate the reasonably sized rooms alongside the soft and comfortable bedding. A number of guests highlight the comfort of the beds and pillows, with some considering them among the comfiest they've experienced at a hotel.
However, others find the beds less satisfactory, describing them as overly soft or hard, which contributes to an uncomfortable sleep experience. There are mentions of inadequate pillows, ranging from flat to mushy, which detract from the overall comfort. Additional observations note the need for updated bed linens and spreads, as some blankets and bedspreads appear old and worn. Moreover, issues with cleanliness, such as dirty mattress covers, and physical inconveniences like misaligned bedframes, are addressed by guests.
Overall, while there is praise for the comfort of some beds, others find significant areas for improvement in terms of bed firmness, bedding condition, and overall cleanliness.
Cleanliness
The Super 8 by Wyndham La Vale/Cumberland Area presents a range of experiences for its guests, with a stark contrast between certain positive notes and significant cleanliness issues pointed out by reviewers. Some guests have appreciated the affordability of the rooms and found the beds to be comfortable. A few travelers also noted that their rooms were clean, neat, and tidy, with functioning appliances contributing to a pleasant stay. However, these positive remarks are overshadowed by widespread reports of cleanliness concerns. Guests frequently mentioned dirty carpets, bathrooms, and hallways, alongside sightings of pests such as cockroaches. Issues like cigarette burns on blankets, hair on beds, and unpleasant odors further detracted from the experience. The hotel also faced criticism for dated facilities and occasional lapses in restocking essentials like towels. Overall, while some guests found certain aspects satisfactory, the general consensus highlights a pressing need for improved cleanliness and maintenance.
Staff
The Super 8 by Wyndham La Vale/Cumberland Area hotel has garnered attention for its generally positive staff interactions, evident from guest reviews. Most visitors highlight the front desk personnel as being notably helpful, friendly, and accommodating throughout their stay. Many commend the morning staff, who are frequently described as professional and friendly, making check-in processes smooth and efficient. There are also mentions of staff members being pleasant and patient, with some going the extra mile to ensure guests' needs were met, such as checking on room supplies regularly.
However, a few reviews indicate inconsistencies in service, with occasional reports of rudeness or unhelpful attitudes during specific interactions, particularly at night. Despite these instances, the overall impression is that guests generally experience a welcoming and supportive atmosphere, with many staff members leaving a positive mark on the hotel experience.
No, Super 8 by Wyndham La Vale/Cumberland Area doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham La Vale/Cumberland Area.
Yes, Super 8 by Wyndham La Vale/Cumberland Area welcomes dogs.
No, parking facilities aren't available at Super 8 by Wyndham La Vale/Cumberland Area.
No, Super 8 by Wyndham La Vale/Cumberland Area doesn't have a gym.