La Quinta by Wyndham Lackawanna

Lackawanna 42.81755400, -78.84616000 , 2500 Hamburg Turnpike (Show on Map)
5.8
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLa Quinta by Wyndham Lackawanna offers a location that perfectly balances convenience and affordability, making it an ideal choice for various traveler needs. Its proximity to Highmark Stadium is particularly appealing to sports enthusiasts, while easy access to downtown Buffalo and Niagara Falls enhances its attractiveness to those exploring local landmarks. The hotel's strategic central positioning is beneficial for attendees of events and weddings, and its dog-friendly policy is a welcomed feature for pet owners, amplifying its appeal.

The breakfast experience at the hotel garners mixed reviews, though many guests appreciate the variety offered, from waffles to fresh fruit, in a pleasant dining area. While some enjoy the novelty of the breakfast options, others note room for improvement in selection and quality.

Rooms are generally lauded for their spaciousness, providing amenities like fridges and microwaves that enhance convenience and comfort. Guests appreciate the quiet and relaxing atmosphere, though there are notes on inconsistent cleanliness. Comfortable beds contribute positively to the stay experience, though bedding quality sometimes falls short.

Cleanliness across the property receives varied feedback, with some areas needing more attention to detail, which can impact guest satisfaction. While numerous guests find rooms clean, issues such as stained linens and insufficient towel supplies are noted.

Staff interactions are similarly varied, with daytime front desk personnel receiving positive mentions for their attentiveness. However, reports of rudeness and lack of availability highlight a need for improved customer service throughout different shifts.

The pool's operational status and cleanliness are inconsistent, detracting from its potential as a relaxing amenity. When open, it provides a pleasant, uncrowded environment, though improved maintenance practices are necessary.

Overall, La Quinta by Wyndham Lackawanna presents an appealing location with comfortable rooms and friendly staff for many guests. Attention to cleanliness and service consistency could enhance the guest experience further.
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Dog Friendly Inn
La Quinta is known for being a pet-friendly hotel chain, making it a reliable choice.

Inn with Swimming Pool

  Heated Pool    Indoor Pool  


Inn with Gym

3-Star Inn

Inn with Indoor Pool

Inn with Heated Pool

Room Types
Queen Room with Two Queen Beds - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit has 2 beds.

Standard King Room The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Deluxe Room This double room features a hot tub. The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

King Room - Disability Access The double room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit offers 2 beds.

King Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Executive King Room with Sofa Bed Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a sofa, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

King Room - Mobility Access/Non-Smoking Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV, a tea and coffee maker and heating.

Guest Reviews
5.8
Rated
Location
La Quinta by Wyndham Lackawanna is nestled in a quiet yet convenient corner, offering guests an ideal retreat while still providing easy access to vibrant destinations. Its proximity to Highmark Stadium makes it an attractive choice for sports enthusiasts, while travelers can effortlessly reach downtown Buffalo and Orchard Park. Visitors planning to explore Niagara Falls will find this location particularly beneficial, as it provides quick access and ensures a comfortable stay with spacious, clean rooms and amenities like large bathrooms and cozy beds. The hotel's central position is perfect for those attending events, such as weddings, and ensures seamless travel to various attractions. La Quinta's dog-friendly policy adds to its appeal, making it a welcoming choice for pet owners. Overall, the location strikes a balance between convenience and affordability, accommodating a wide range of travel needs with its strategic positioning.

Breakfast
La Quinta by Wyndham Lackawanna offers a breakfast experience that receives mixed feedback from guests. The menu includes a variety of options such as eggs, sausage, waffles, cereal, pastries, yogurt, and fruit. Many guests praise the breakfast as good, very good, and even awesome, highlighting the enjoyment of the waffle maker and the novelty of children making their own pancakes. The breakfast area and main lobby are noted for being pleasant spaces. Despite these positive aspects, some guests feel that the breakfast could use improvement in terms of options and quality. There are reports of cold eggs and half-frozen sausages. Others found the breakfast to be lacking in selection or disappointing compared to previous visits. The breakfast generally starts and finishes on time, though some guests missed it due to early closing hours. Overall, while some guests find the breakfast experience satisfactory and enjoyable, others feel it falls short of expectations.

Rooms
La Quinta by Wyndham Lackawanna offers rooms that are consistently praised for their spaciousness, often exceeding expectations for a hotel of this category. Guests frequently highlight the convenience of the check-in process and appreciate the array of amenities such as a fridge, microwave, TV, and desk, which add to the comfort and usability of the space. Numerous reviews emphasize clean rooms, with many guests remarking on the quiet atmosphere that enhances relaxation. However, there are some mixed experiences regarding cleanliness, with certain guests noting issues with stained linens and insufficient vacuuming. Despite these concerns, many guests found the beds comfortable, citing them as the best compared to several other hotels during their travels. While the hotel delivers on size and comfort, attention to detail in cleanliness remains an area for improvement.

Beds
Guests have mixed feelings about the beds at La Quinta by Wyndham Lackawanna. On the positive side, several reviews mention that the beds are comfortable, contributing to a restful night's sleep. Some guests appreciate the nice rooms that feature these comfortable beds, which enhance their overall stay experience.

However, feedback also indicates several shortcomings regarding the bedding. There are reports of pillows being overused, small, flat, and occasionally stained, detracting from the experience. The bed sheets sometimes have noticeable stains, and the comforters have been described as dirty. In terms of mattress comfort, opinions vary; some find them too soft, while others describe them as very hard or extremely uncomfortable. These issues suggest some inconsistency in bedding quality, which might affect guest satisfaction.

Cleanliness
La Quinta by Wyndham Lackawanna appears to struggle with maintaining cleanliness across its facilities, based on guest reviews. While there were mentions of clean rooms, numerous comments highlighted concerns about overall cleanliness. Issues were found in various areas, including bathrooms with dirty floors and inadequate towel supplies. Several guests noticed used linens and unclean public restrooms, indicating a need for better housekeeping practices. The property itself also seemed to have signs of disrepair, and some areas like the lobby and elevator were noted to need more thorough cleaning. Inconsistent cleanliness and maintenance standards may detract from the overall guest experience.

Staff
The reviews for the staff at La Quinta by Wyndham Lackawanna paint a mixed picture. Many guests appreciated the team's friendliness, noting that some staff members were nice, pleasant, and helpful. The daytime front desk representatives were particularly praised for being sweet and attentive. However, there were significant criticisms as well, with reports of rudeness and a lack of welcoming demeanor from certain staff members, including evening and night personnel. Several guests mentioned that the team was not consistently available or accommodating, and communication was sometimes hindered due to language barriers. These contrasting experiences suggest that while some staff members contribute positively to the guest experience, improvements in overall customer service and attentiveness are needed.

Pool
The pool at La Quinta by Wyndham Lackawanna has received mixed feedback from guests. Many were disappointed to find the pool closed during their stay, often without prior notice, leaving them unable to enjoy this amenity. When operational, the pool has been described as beautiful and pleasantly uncrowded, offering a nice environment for relaxation. However, there has also been concern over the pool's cleanliness and age, with some describing it as old and lacking proper facilities like showers. Despite these issues, the pool area seems to have potential once maintenance and communication are improved.


Yes, La Quinta by Wyndham Lackawanna has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at La Quinta by Wyndham Lackawanna.

Yes, La Quinta by Wyndham Lackawanna welcomes dogs.

No, parking facilities aren't available at La Quinta by Wyndham Lackawanna.

Yes, La Quinta by Wyndham Lackawanna has a gym.

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