Catalonia Playa Maroma - All Inclusive is highly praised for its exceptional location, nestled between lush jungle and the pristine Maroma Beach, creating a serene and picturesque environment. The hotel's unique blend of jungle flora and beachfront provides guests with a tranquil escape, while being conveniently close to attractions like Playa del Carmen. The setting integrates well with nature, presenting an environmentally friendly ambiance that guests appreciate.
The breakfast at Catalonia Playa Maroma garners positive reviews for its variety, quality and excellent service. The extensive selection at the breakfast buffet and themed restaurants ensures a satisfying start to the day. However, some minor critiques mention repetitive options and longer wait times.
Dinner options receive mixed feedback with the thematic restaurants, especially Japanese and Spanish, being highly commended. The quality and variety of food are praised, though the reservation system can lead to long waits and limited availability. The service, particularly in beloved restaurants like Bloved and the grill, enhances the dining experience despite occasional inconsistencies.
Rooms at the resort offer a comfortable and well-maintained environment, particularly the renovated rooms which feature modern amenities and tasteful décor. The Privilege or Premium Deluxe rooms provide a luxurious experience with additional comforts like balconies with jacuzzis. However, some older rooms need maintenance and updates to avoid issues like mold smells and outdated furniture.
Cleanliness throughout the resort is a standout feature with the beach and common areas being meticulously maintained. Housekeeping receives accolades for their diligence in keeping rooms clean and inviting, although some areas like the spa and room service show occasional lapses.
The staff at Catalonia Playa Maroma are often highlighted as a significant asset, providing friendly and professional service. Staff members from various departments, including housekeeping and entertainment, contribute to a warm and welcoming atmosphere. While there are isolated reports of less helpful staff, the overall sentiment is positive with many guests appreciative of the attentive and accommodating employees.
WiFi services receive mixed feedback; many guests are pleased with the connectivity, especially on the beach, but there are notable instances of poor performance and outages that cause frustration.
The spa provides a beautiful and relaxing environment with good service, although there are mentions of maintenance issues and restricted access. The gym, despite being small and somewhat lacking in equipment, is available 24 hours and offers basic fitness options.
The pool is a major attraction, noted for its size, cleanliness and family-friendly features. However, the water temperature can be too hot and the pool area can become crowded, making it difficult to secure sun loungers. The lively atmosphere with entertainment activities is appreciated, though some guests find it too noisy.
The beach is universally praised for its stunning beauty, clear waters and well-maintained sands. The designated beach area with exclusive services and attentive staff adds to the relaxing experience, making it a perfect spot for a beach vacation.
In summary, Catalonia Playa Maroma - All Inclusive provides a relaxing and enjoyable holiday experience, thanks to its idyllic location, high cleanliness standards and friendly staff. While there are areas for improvement, such as dining reservations and room maintenance, the overall experience is positively memorable.
Summary: Secrets Maroma Beach Riviera Cancun - Adults Only is an exceptional five-star resort with outstanding services, facilities and location that will leave you feeling like you've found paradise on Earth. The beautiful and well-maintained grounds, stunning beach and clean property add to the overall superb experience. The personnel are kind, helpful and respectful, making guests feel at home. While some have mentioned concerns about the restaurants and food, the overall experience makes up for it. If you're looking for an unforgettable getaway, Secrets Maroma Beach Riviera Cancun is highly recommended.
This all inclusive - adults only hotel is located in a unique spot with a half-mile golden coast right in front of it. Guests are given the chance to expand their taste horizons while dining, to participate in daily activities and to rejuvenate their body and soul in the hotel's premises which is decorated with an elegant style that reminds of a Mexican hacienda.
Summary of reviews
The Valentin Imperial Riviera Maya All Inclusive - Adults Only is a luxurious and relaxing hotel that comes highly recommended by guests. The exceptional grounds, attentive staff and superb services make for an amazing and memorable honeymoon experience that exceeded expectations. Despite one reviewer finding the hotel overpriced and not deserving of a five-star rating, the majority of guests highly praise the Valentin as an excellent and beautiful place to stay. In fact, one guest has returned 10 times!
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Tucked away in the unique ecosystem of Mayakoba, this resort offers no shortage of things to see and do. Unveil the secrets of Mayakoba with a wide range of daily excursions and activities at this private gated resort, enjoy the immediate access to the beach, invigorate your body and mind at the spa and spend the most relaxing and stress-free vacation.
Summary of reviews
Banyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
The Grand Riviera Princess - All Inclusive resort offers an overall exceptional vacation experience, accentuated by its stunning beachfront location and beautifully maintained facilities. Nestled by the sea, the resort provides direct access to a clean, picturesque beach ideal for long strolls. The expansive grounds are meticulously landscaped, featuring lush gardens teeming with wildlife and numerous pools, enriched by beautifully structured pathways.
Strategically, the resort is a short 15-minute drive from Playa del Carmen, making it convenient for exploring popular attractions like Tulum and Xcaret. For visitor ease, reliable hotel taxi services and shuttle buses facilitate travel to and from the city center. Despite its vast size potentially requiring lengthy walks or shuttle reliance, the serene and expansive setting is perfect for relaxation with the vibrant city center only a short trip away.
The breakfast experience at the resort stands out positively, offering a varied and plentiful buffet with international cuisine and daily specialties. Guests particularly appreciate the omelet bar, fresh fruits and drinks, often describing the food as delicious and amazing. Though some find the breakfast routine repetitive and the coffee quality less than desirable, overall the offerings are well-received.
Dinner brings diversity but mixed reviews. Buffets exceed expectations with their fresh and abundant choices, while specialty restaurants like the Italian, French and Steakhouse receive both praise and criticism. Making reservations for these restaurants can be challenging, often pushing guests to rely more on the buffet. Service quality and food consistency sometimes fall short, but the overall variety caters well to different tastes.
Rooms at the Grand Riviera Princess are generally spacious and comfortable, featuring amenities like jacuzzis and direct pool access for a touch of luxury. Daily housekeeping ensures cleanliness, although some rooms and furnishings are dated and suffer from maintenance issues such as moldy smells, inefficient air conditioning and room flooding. The overall experience in rooms highlights a need for renovation and improved upkeep.
Cleanliness throughout the resort is commendable with well-maintained paths, gardens and public areas contributing to a beautiful environment. However, guest feedback on room cleanliness is mixed with some noting issues in thoroughness and upkeep, indicating a need for more consistent housekeeping standards.
Staff interactions evoke mixed sentiments; many guests find the staff friendly, engaging and helpful, while others encounter slow, unprofessional service, particularly at check-in and pool bars. Despite these inconsistencies, notable staff members and housekeeping receive praise for their dedication.
Wi-Fi service is one of the resort's weaker points with frequent complaints about unstable connections and slow speeds. Many guests find it unreliable, a critical factor needing improvement for modern travelers.
The resort's spa and gym facilities are top-notch, often highlighted for their quality and well-equipped nature. Spa experiences receive acclaim for their luxurious ambiance and professional service, adding a relaxing dimension to the stay. Meanwhile, the gym is appreciated for its spaciousness and cleanliness, offering a comprehensive workout experience.
The variety of pools available caters to different preferences, from lively poolside activities to serene, adult-only sections. Family-friendly features like the kid's water park complement the resort's appeal, making it an excellent choice for a wide range of guests. Overall, the Grand Riviera Princess - All Inclusive provides a beautiful, diverse resort experience, though certain areas like dining reservations, room maintenance and Wi-Fi could benefit from enhancement.
The Royal Haciendas Resort & Spa, situated just north of Playa del Carmen, is celebrated for its tranquil and picturesque beachfront location. Guests greatly appreciate the cleanliness and beauty of the expansive property, enhanced by the friendliness and attentiveness of its staff. The resort's all-inclusive nature, offering a wide range of food and exceptional facilities, adds to its appeal as a worthwhile escape. The breakfast experience is particularly praised for its excellence and variety, making it a highlight of the stay.
For accommodations, the resort is highly regarded for its spacious, comfortable, and impeccably clean suites, many offering stunning views of the gardens or beachfront. Families find the resort particularly inviting, with its family-friendly amenities, children-focused activities, and spacious villa units ensuring a relaxing and entertaining stay for all ages.
The pool area garners acclaim for its cleanliness and the variety of options available, including dedicated children's pools and Jacuzzis. However, the beach area, though featuring striking views, receives mixed feedback due to its small size and occasional seaweed issues. Despite these limitations, the beach still offers a serene escape for guests seeking quiet beachfront relaxation.
Dining experiences at the resort are diverse, with multiple options including specialty a la carte restaurants and a buffet. While obtaining reservations for specific restaurants can be challenging, the quality of food and service generally meets guest expectations. The all-inclusive plan is appreciated for its abundance and variety, although some guests note areas for improvement regarding food options and the bill-signing process.
Overall, The Royal Haciendas Resort & Spa provides a memorable and luxurious vacation experience, with its combination of excellent service, appealing amenities, and inviting atmosphere making it a favored destination for travelers seeking a tranquil and enjoyable escape.
Grand Residences Riviera Cancun, All Inclusive, receives consistently positive reviews from guests. The staff is particularly highlighted for their exceptional service, making guests feel right at home. The hotel is considered top-class, offering a 5-star experience with delicious food and superb facilities. While there may have been minor cons during their stay, guests still report a great overall experience. The hotel is also praised for its beauty and is considered by some guests to offer the best experience in the world.
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.