Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Offers an exclusive adults-only rooftop pool experience on 5th Avenue. Provides a serene and intimate setting for relaxation. Known for its stylish suites and proximity to the best attractions in Playa del Carmen.
Hotel 52 Playa del Carmen offers a well-rounded experience for travelers seeking an accessible yet tranquil accommodation option in Playa del Carmen. The hotel benefits from a prime location near the vibrant 5th Avenue, famous for its shops, restaurants and entertainment, while being just a short walk from the beach. This strategic positioning allows guests to enjoy the bustling city life and serene beach visits without the noise and hustle of the main tourist areas. The private, secure parking adds an extra layer of convenience, particularly for those traveling by car.
The breakfast offerings receive mixed reviews; while the taste and quality of the food are praised, the menu's lack of variety and slow service are noted points of improvement. Guests appreciate the rooftop setting for breakfast, which adds an appealing ambiance to their morning routine.
The rooms at Hotel 52 stand out for their spaciousness and modern amenities, including comfortable beds and effective air conditioning. The hotel's contemporary style is well-received, although some reviews mention issues with lighting, ventilation and occasional musty odors. Despite these minor drawbacks, the cleanliness of the rooms and the overall aesthetic receive positive feedback.
Cleanliness across the hotel facilities is generally well-regarded with rooms being tidied daily and common areas maintained in good condition. Although some isolated incidents of less-than-satisfactory cleaning are reported, the staff’s friendliness and attentiveness significantly enhance the guest experience.
The staff repeatedly receive high praise for their exceptional service, friendliness and helpfulness. Their willingness to go above and beyond for guests contributes to the overall positive atmosphere of the hotel, making it a standout choice in terms of service quality.
The WiFi experience varies with many guests reporting weak or intermittent signals, particularly in specific rooms. However, for those needing a reliable internet connection throughout their stay, there is room for improvement.
The rooftop pool and terrace are frequently highlighted as key features, offering a clean and inviting space with beautiful ocean views and a peaceful ambiance. Despite being occasionally cold, the pool's positive aspects are well-appreciated by guests. The ground floor pool, surrounded by palm trees, offers an alternative scenic retreat.
For families, Hotel 52 is a favorable choice with spacious suites, child-friendly pool and a generally quiet and comfortable environment. The hotel staff’s accommodating nature, even for families with infants, further elevates the experience, though privacy concerns with the bathroom setup should be noted.
Overall, Hotel 52 Playa del Carmen excels in providing a convenient and comfortable stay, enhanced by friendly service, strategic location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and breakfast variety, the hotel offers good value and a pleasant retreat for those visiting Playa del Carmen.
Features a rooftop pool that offers a relaxing escape. Known for its modern suites and excellent service. Provides a comfortable and stylish stay with easy access to the city's attractions.
Summary of reviews related to the 'Rooftop Pool' category
Grand Fifty Suites boasts a rooftop pool that offers a fantastic view of the sea, creating a serene space perfect for relaxation. The rooftop area is not just about the pool; it provides a peaceful retreat for guests seeking some quiet time. Breakfasts served on the rooftop enhance the experience, allowing guests to start their day with a pleasant view. The modern design of the venue, combined with the wonderful spaces both in the lobby and on the rooftop, contributes to an overall enjoyable stay. The rooftop terrace with its excellent sea view, is a standout feature that guests consistently appreciate.