Candlewood Suites Merrillville by IHG attracts guests with its strategically favorable location, offering easy access to amenities and major highways. The pet-friendly environment and proximity to local events enhance the convenience for travelers, making it a popular choice for visitors to the area.
Guests frequently praise the comfort and cleanliness of the accommodations, particularly highlighting the spacious and well-designed suite layouts. The inclusion of a well-equipped kitchenette, with necessary dishes and utensils, is a standout feature, adding practicality and convenience to any stay. While occasional critiques mention a chemical smell in the rooms and an ice maker issue, the overall consensus suggests satisfaction with the cleanliness and comfort provided.
The hotel's efforts in maintaining a clean environment are largely successful, with reviews often emphasizing clean beds and well-maintained facilities. The pool area also adds to the positive guest experience. Some reviews note inconsistencies in cleaning standards, such as bathroom cleanliness and smoke odors, but these are outweighed by the hotel's dedication to ensuring guest comfort through clean surroundings.
The staff at Candlewood Suites Merrillville by IHG receive high marks for their friendliness and helpfulness, playing a key role in creating a welcoming atmosphere for guests. Positive interactions with the General Manager and front desk personnel are frequently noted, contributing to the overall appeal of the hotel. Although some isolated incidents of less favorable interactions with staff were mentioned, the overall feedback remains enthusiastically positive regarding the informative and attentive service provided.
In summary, Candlewood Suites Merrillville by IHG is widely recognized for its convenient location, comfortable and clean accommodations, and friendly staff, making it a reliable and appealing choice for travelers seeking comfort and practicality in Merrillville.
Located close to the Interstate, the Comfort Inn Hobart-Merrillville I-65 is known for its strategic positioning, offering easy access to highways, restaurants, shopping centers and attractions. The quiet area and convenience in arrival and departure enhance the appeal for both short and long stays. Checking in is a smooth process, aided by friendly staff, contributing to a welcoming first impression.
The breakfast service receives mixed reviews. While some guests appreciate the variety and the helpfulness of the staff, there are issues with items running out early, inconsistent replenishment and occasional gaps in service despite breakfast being advertised. These inconsistencies have been a point of frustration for some travelers.
Room comfort is generally a positive aspect with guests often highlighting the spaciousness, clean linens and comfortable beds as standout features. However, there are recurring issues with maintenance and cleanliness, including outdated decor, musty smells and occasional reports of grime and pests. Despite these concerns, the location’s convenience sometimes persuades guests to return.
Cleanliness is a significant concern with numerous guests reporting problems like dirty bathtubs, mold and unpleasant odors. Some positive mentions include clean towels and covers, but these are overshadowed by more frequent negative feedback regarding the state of the rooms.
The positive interactions with the staff often enhance the guest experience. The staff are frequently described as friendly, helpful and professional with some going above and beyond to assist guests. Quick and efficient check-ins and problem-solving skills are highly appreciated.
The pool area, although enjoyed by some, frequently faces criticism for cleanliness issues and being unheated. It is also occasionally closed for cleaning or renovation, leading to disappointed visitors.
Lastly, the beds receive high praise for their comfort, significantly contributing to a restful stay. Despite the occasional mention of their height being a challenge, the general consensus is that the beds are a highlight of the accommodation.
In summary, the Comfort Inn Hobart-Merrillville I-65’s strong points include its convenient location, friendly staff and comfortable beds. Areas for improvement are the breakfast service, overall room maintenance, cleanliness and pool upkeep.