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Summary of reviewsThe Mackenzie Suites in Tekapo garner high praise from guests across various categories, consistently highlighting its exceptional location, stunning accommodations, meticulous cleanliness and outstanding hospitality.
Set in a tranquil and picturesque spot, The Mackenzie Suites offers breathtaking views, particularly of Lake Tekapo, making it an ideal location for stargazing near the Silver River. Guests appreciate the convenience of its proximity to the village with local shops, restaurants and spa facilities within walking distance, while remaining just far enough from the town center to provide a peaceful retreat. The ease of parking next to the rooms enhances the overall convenience for travelers.
The rooms at The Mackenzie Suites are modern, clean and exceedingly comfortable. Guests frequently commend the well-fitted kitchens, spacious bathrooms and comfortable beds. The stunning views of the lake and mountains from the rooms add to the property's charm. Attention to detail, such as heated bathroom floors, fluffy towels and quality bedding, ensures a sumptuous and relaxing stay. The accommodations cater to both short and long stays, providing all necessary amenities, including self-catering options.
Cleanliness is a standout feature with visitors consistently noting the immaculate condition of the rooms. The property combines stylish decor with modern conveniences, alongside eco-friendly initiatives, creating an inviting and comfortable environment. Despite minor feedback suggesting updates to the interior decor, the overall presentation leaves little room for complaints.
Guest reviews frequently highlight the exceptional friendliness and helpfulness of the staff, particularly noting the warm hospitality of the host, Cathy. Personalized touches and detailed information at arrival enhance the guest experience and create a homely atmosphere. The on-site property managers contribute to a sense of security and community, further adding to the guests' comfort.
Guest feedback is also positive about the parking facilities with private, secure options complementing the convenience of having spaces directly adjacent or beneath the rooms. Though parking can be a bit tight during peak times, the overall experience is efficient and well-received.
While the beds are generally praised for their comfort, some guests noted the smaller size compared to their home preferences. However, the quality linens and overall comfort of the suites ensure a pleasant night's sleep.
The Mackenzie Suites offer good accessibility with features catering to guests with mobility needs, such as ramps and accessible routes from the parking area. The proximity to Tekapo’s center and the array of local activities make it a convenient choice for all visitors.
Lastly, the luxury element of The Mackenzie Suites stands out with guests admiring the fabulous apartments, luxurious amenities and high standard of furnishings. Whether it's heated bathroom floors, deep tubs or impeccable decor, the property exudes a luxurious vibe, ensuring every guest feels pampered and relaxed.
In summary, The Mackenzie Suites is highly recommended for its beautiful location, luxurious and clean accommodations and exceptional hospitality, making it a memorable place to stay in Tekapo. Show more
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Categories
Luxury Apartment
Offering 'Luxury Suite' accommodation, this property boasts outstanding lake and mountain views, including a rear stargazing deck. Suites feature a gas fireplace, heated tile floor in the bathroom, and a large bathtub.
Apartment near Ski Resorts
Apartment with Parking
Accessible Apartment
Room Types
Superior One-Bedroom Apartment with Panoramic Lake ViewThis apartment is equipped with beautiful leather and antique mahogany furniture. The bedroom features a gas fireplace and a 4 poster queen-size bed. It has its own internal access garage for your vehicle. The rear deck provides uninterrupted views of the southern sky.
One-Bedroom Apartment with Lake ViewThese Suites are equipped with beautiful leather and antique Kauri pine and oak furniture. The bedroom features a gas fireplace, a king size bed and a single bed. Free parking is provided next to the rear decks.
Apartment with Lake ViewThis accessible suite features mountain views and barn-style timber doors to the bedroom.
Guest Reviews
9.5
Excellent
Location
The Mackenzie Suites is praised for its exceptional location, offering stunning and breathtaking views, particularly of Lake Tekapo. The hotel is conveniently situated within walking distance of the village, making it easy for guests to explore local shops, restaurants and spa facilities. Many reviews highlight the hotel's peaceful and quiet setting, which is slightly removed from the main town center but still accessible by a short walk or a two-minute car ride.
Guests appreciate the high vantage point, providing an unobstructed view over Tekapo and the perfect spot for stargazing at the nearby Silver River. The accommodations are noted for being very clean, warm and cozy, adding to the overall comfort of the stay. Parking is conveniently available next to the rooms, enhancing the convenience for those traveling by car.
Overall, The Mackenzie Suites stands out for its beautiful location, stunning lake views and accessibility to local amenities, making it a highly recommended choice for travelers seeking both relaxation and convenience.
Rooms
The rooms at The Mackenzie Suites consistently impress with their modern, clean and comfortable ambiance. Guests frequently highlight the warm and welcoming atmosphere upon arrival with many noting the well-fitted kitchens, spacious bathrooms and comfortable beds. The accommodations are particularly praised for being tastefully furnished and exceptionally maintained, ensuring a clean and cozy stay.
One of the standout features is the breathtaking view of the lake and mountains, as seen from the huge picture windows in the rooms. This picturesque setting adds a delightful touch to the overall experience. The suites are also well-suited for both short and long stays, offering all the necessary amenities, including heated bathroom floors, fluffy towels and quality bedding that ensures a restful sleep.
Guests appreciate the attention to detail, mentioning how the rooms come equipped with everything needed for a comfortable stay, including self-catering options. The property excels in creating a luxurious and sumptuous setting, perfect for relaxation after a long drive. The exceptional hospitality of the hosts adds to the welcoming experience.
Overall, The Mackenzie Suites provide spacious, beautifully appointed accommodations with unmatched views and luxurious touches, making it a memorable place to stay.
Beds
The Mackenzie Suites offers a comfortable lodging experience with many guests noting the exceptional quality of the beds. Reviewers frequently described the beds as comfortable with terms such as super comfy, comfy beds and very comfortable bed repeated throughout their feedback. The linens were also praised for their comfort, contributing to a pleasant night's sleep.
However, several guests mentioned the bed size as a point of concern. Some found the beds to be on the smaller side, especially compared to what they were accustomed to at home. This was a recurring theme even among those who otherwise found the beds themselves to be comfortable. There were mentions of guests wishing for a larger bed or finding the bed a little small, particularly for couples.
Aside from the bed comfort and size, the suites garnered positive remarks for their other amenities, such as the big 4 poster bed in some rooms and handy features like the washing machine and dryer. The suites themselves were described as gorgeous with a great fit out, contributing to an overall enjoyable stay.
In summary, guests at The Mackenzie Suites can expect a generally comfortable sleep experience, but those who prioritize bed size might want to consider their specific preferences when booking.
Cleanliness
'The Mackenzie Suites' consistently impresses guests with its immaculately maintained and exceptionally clean accommodations. Visitors frequently commend the tidy and modern design of the rooms, which are not only stylish but also well-appointed with necessary amenities. Many reviews highlight the comfortable and spacious nature of the apartments, paired with stunning views of the lake that further elevate the experience.
The property is praised for its excellent heating and thoughtful touches, such as heated bathroom floors, making for a cozy and comfortable stay. Guests appreciate the efforts towards eco-friendliness, including initiatives to reduce plastic waste. The friendly host and the inviting atmosphere contribute to an overall positive experience.
In addition to cleanliness, 'The Mackenzie Suites' is noted for its well-equipped kitchenettes and modern conveniences, ensuring guests have everything they need. While the interior decor might benefit from some updates, the immaculate condition and spotless presentation of the facilities leave little room for complaints. Overall, the property consistently meets and often exceeds expectations, making it a highly recommended choice for travelers seeking cleanliness and comfort.
Staff
The Mackenzie Suites in Tekapo consistently receive high praise for their staff with numerous guests highlighting the exceptional friendliness and helpfulness of the team. The host, Cathy, in particular, stands out for being welcoming, informative and amazingly courteous. From the warm greetings to the detailed information provided at arrival, the staff go out of their way to ensure a comfortable stay. Owners and managers alike are noted for their genuine kindness and willingness to assist, reflecting a strong commitment to excellent customer service.
Guests often mention feeling at home due to the hosts' warm and personable nature. Instances of personalized touches, such as being guided to rooms and customized iPad setups, underscore the meticulous attention to detail that characterizes the experience at The Mackenzie Suites. The property managers, living on-site, are accessible and ready to help, enhancing the sense of security and community for visitors.
Adding to the charm are small delightful surprises like hospitality from the landlord's grandmother and friendly interactions with the host's dogs, making the atmosphere even more inviting. The dedication to creating a hospitable environment does not go unnoticed and the consistently positive feedback about the staff clearly indicates that the team at The Mackenzie Suites are an integral part of what makes a stay here so memorable.
Parking
The Mackenzie Suites offer an array of convenient parking options that have been met with positive feedback from guests. Guests consistently appreciated the private, secure parking with many units featuring a lockable garage directly beneath or adjacent to the room, making it especially practical during inclement weather. The ability to park a mid-sized SUV and even a boat, was recognized as a notable convenience. Additionally, many praised the proximity of parking spaces—right outside the door or below the unit—highlighting the ease of unloading luggage. The internal access garages were particularly valued during heavy snow, enhancing the overall guest experience. Though during peak times, parking can become a bit tight with some noted issues when neighboring guests are present, the general consensus reflects a well-received and efficient parking experience.
Accessible
The Mackenzie Suites boasts a convenient location, being in easy walking distance to Tekapo's center and its array of restaurants and bars. While walking to town might be a challenge for those with mobility impairments, the hotel is less than a five-minute drive from central Tekapo, ensuring good accessibility. The premises are disability-friendly, featuring accessible routes such as a ramp from the parking area directly in front of the suite. Additionally, suites suitable for mobility requirements cater well to guests with specific needs. The surrounding touristy township also offers ample activities, further adding to the convenience and enjoyment for all visitors.
Luxury
The Mackenzie Suites offers a luxurious stay that consistently exceeds expectations. Guests rave about the fabulous apartments with breathtaking views, thoughtfully equipped with everything needed. The well-appointed suites feature stunning bathrooms and kitchens, complete with quality appliances. Luxurious amenities abound, including heated bathroom floors and mirrors, deep and gorgeous tubs and stylish, immaculate furnishings.
The attention to detail and high standard of finishings are frequently highlighted, setting this accommodation apart. The spacious and beautifully decorated interiors contribute to an exceptionally comfortable experience. The warm and welcoming environment, coupled with exceptionally nice owners, adds to the overall sense of luxury. The Mackenzie Suites promises complete luxury with every stay, ensuring every guest feels pampered and relaxed.
No, The Mackenzie Suites doesn't have any pool.
No, a spa isn't available at The Mackenzie Suites.
No, The Mackenzie Suites doesn't allow dogs.
Yes, parking facilities are available at The Mackenzie Suites.