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Hampton Inn Lancaster

Lancaster , 545 Greenfield Road (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn Lancaster is generally a pleasant and functional choice for travelers. While some guests had a subpar experience, the facilities and services are generally good with a pool available for use. Although the building is old and some rooms may be small and dated, the hotel is a passable option for those looking for a basic and functional stay. While some guests found the hotel to be overpriced, it may be an OK choice for those on a budget. However, for those expecting the quality associated with a Hilton brand, it may not meet their expectations.
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Categories

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Non-Smoking Queen Study with Sofa Bed This study offers a sofa bed.

Queen Room with Microwave and Refrigerator - Non-Smoking Equipped with a microwave and refrigerator.

King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking This studio offers a tea and coffee maker and a TV. The unit has 2 beds.

Queen Room with Two Queen Beds - Disability Access - Poolside This quadruple room offers a tea and coffee maker and a TV. The unit offers 2 beds.

Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking This suite features a tea and coffee maker and a TV.

King Study with Sofa Bed - Non-Smoking This room features a king bed and a sofa bed.

King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking This room features a king bed.

About Hampton Inn Lancaster

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Guest Reviews

8.5

Very Good

Location

If you're looking for a hotel with a convenient location in Lancaster, look no further than the Hampton Inn Lancaster. In the heart of all the great places to see and do, guests loved that the hotel was conveniently located and close to where they needed to be. Plus with Sheetz and McDonalds just across the street, there were plenty of food options close by. The beautiful grounds and landscaping added to the overall experience and the location was within walking distance of a lovely park. For those venturing out to explore Amish Country, it's just a short drive away. Overall, guests found the location to be perfect for their trip to Lancaster and the staff were helpful in pointing them in the right direction.

Breakfast

Guests have given mixed reviews of the breakfast at the Hampton Inn Lancaster. Some have said it was awesome, excellent, great and had a lot of choices. Others have said it was not very good, terrible, limited or meager compared to expectations and disappointing with imitation eggs and tough French toast. However, many have mentioned that there was enough variety, hot food that was different each day and sufficient choices with guests liking having eggs and meat included. Some have commented that the breakfast was clean and orderly, while others have mentioned the use of paper plates and bowls. Due to Covid, some guests have noted that breakfast was limited or could have had more hot items, but others have still found it to be good or fine. There were some suggestions for improvement such as offering more fresh fruit and pastries, having better variety of “on the go” foods and having plastic disposable gloves for serving hot items. Overall, the breakfast at the Hampton Inn Lancaster seems to be decent with some positive aspects and some room for improvement.

Rooms

The Hampton Inn Lancaster offers comfortable and welcoming rooms with many guests praising the cleanliness and size of the accommodations. Some even noted that the beds were the best they've slept in outside of their own. The unique layout of the hotel and abundance of outlets and USB jacks were also highlighted. While some guests felt that the rooms were small or lacked closet space, the overall cleanliness and modernity were still appreciated. A few guests did note issues with dirty or dated rooms, but these appear to be the exception rather than the norm. Overall, the Hampton Inn Lancaster provides a pleasant and comfortable stay for guests visiting the area.

Beds

If you're looking for a comfortable night's sleep during your stay in Lancaster, the Hampton Inn is definitely the place to be! Guests praised the mattress beds, describing them as "terrific" and "extremely comfortable." The pillows were also mentioned, although there were some suggestions that better quality pillows could be provided. Overall, guests were thrilled with the beds, describing them as "amazing" and "clean." While some found the beds a little too soft, others noted that they were "nice" and "very comfortable." Bear in mind, however, that some rooms come with two queen beds and no space for an additional rollaway bed.

Cleanliness

The Hampton Inn Lancaster is a hotel that prioritizes cleanliness with guests leaving plenty of positive feedback in their reviews. The rooms are consistently described as clean, comfortable and pretty with several reviewers describing the hotel as "very clean". Many guests appreciated the nice facilities and professional staff and the entire facility was deemed "so clean and welcoming". Bathrooms were also frequently mentioned as being small, but clean. However, some areas of the hotel were noted to be less clean with guests pointing out dirty floors in the common areas and elevators, dirty carpets in hallways and rooms and dirty walls in the stairwell. Some guests also reported finding hair in their bathroom tub and musty smells in their room. Despite these observations though, the majority of guests still considered the hotel to be clean overall and had great experiences with their one-night stays.

Staff

The Hampton Inn Lancaster boasts a team of professional, friendly and helpful staff who ensure that guests feel right at home. From the moment you arrive, you'll be greeted with great service and a warm welcome. Tammy on reception is an absolute gem who goes above and beyond for guests. The staff are attentive, courteous and make sure that everything is to your satisfaction. They are always happy to help with any requests or needs you may have during your stay. Additionally, the hotel's location is convenient and the surroundings are peaceful. The staff takes pride in their work, even down to the preparation and stocking of food. Guests have expressed their pleasure with the entire staff and the wonderful service provided. The front desk staff in particular have been described as professional, courteous and quick. Some guests did mention that they would have liked to have known about electronic check-in beforehand, but overall, the staff were exceptional according to reviews.

Pool

Many guests have praised the heated outdoor pool at the Hampton Inn Lancaster, stating that it was a great addition to their stay. The pool was clean and well-maintained, providing a relaxing experience for families with children. Some guests also enjoyed the poolside view and found it to be a great way to unwind after a busy day. Despite a few negative comments about broken and dirty aspects of the pool, the majority of guests found the pool to be a great addition to their stay. Although the pool was over the required limit one day and some guests were drinking alcohol, which was not allowed, this did not dampen the overall positive experience that the pool provided. Some of the guests also mentioned that the heated pool was a plus, although it wasn't really necessary during the summer. And while a few guests noted that the pool had glass in the deep end or was not ready upon arrival, most agreed that the pool was a nice amenity. Finally, a few guests also mentioned that they would have preferred an indoor pool but were satisfied with the outdoor option.

3 Star

While some guests had a subpar experience at the Hampton Inn Lancaster, overall it seems to be a pleasant and passable choice for travelers. While the building is old and some rooms may be small and dated, the facilities and services are generally good with a pool available for use. Guests were disappointed with the meager breakfast and cleanliness issues, such as the need for carpet cleaning and glass in the pool. Some guests found the hotel to be overpriced, but for those looking for a basic and functional option, the Hampton Inn Lancaster may be an OK choice. However, for those expecting the quality associated with a Hilton brand, it may not meet their expectations.

Yes, Hampton Inn Lancaster has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hampton Inn Lancaster.

Yes, Hampton Inn Lancaster welcomes dogs.

Yes, parking facilities are available at Hampton Inn Lancaster.

Yes, Hampton Inn Lancaster has a gym.

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