Red Roof Inn Lancaster
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Summary of reviewsThe Red Roof Inn Lancaster boasts a prime location, applauded for its convenience and close proximity to numerous restaurants, shops and popular attractions like Dutch Wonderland. Guests value its accessibility and appreciate the surrounding pet-friendly areas and ease of reaching essential amenities.
Despite mixed reviews about breakfast offerings, travelers find the availability of good coffee and the abundance of nearby dining options satisfactory. The hotel’s affordability and on-site amenities like a swimming pool also contribute positively to their stay.
Room experiences are varied; many guests commend the cleanliness, modern features and spaciousness that include amenities such as refrigerators and microwaves. Comfortable beds and additional facilities like a well-maintained pool and jacuzzi enhance the stay for some. However, inconsistency in room upkeep, including reports of stained bedding, foul smells, bugs and maintenance issues, detracts from their overall experience.
Cleanliness across the hotel garners mixed feedback. While several guests find their rooms clean and comfortable, others encounter significant cleanliness issues, from dirty rooms and linens to common areas and the pool needing better maintenance.
The hotel staff generally receive praise for their friendliness, attentiveness and helpful attitude with fast check-ins and positive interactions being common highlights. Nonetheless, a few instances of unhelpful service and poor customer interactions are noted.
The pool, despite being a welcomed feature, is often criticized for its lack of upkeep with several guests noting its uncleanliness, green color and inaccurate heating claims.
Opinions on the sleeping arrangements are diverse with many guests appreciating the comfort of the beds, while others report significant discomfort due to hard mattresses, poor-quality pillows and bed cleanliness issues.
Overall, the Red Roof Inn Lancaster provides a centrally located and budget-friendly stay with certain noted drawbacks related to cleanliness and room maintenance. The friendly staff and availability of nearby amenities positively impact many guests’ experiences.
Categories
Despite mixed reviews about breakfast offerings, travelers find the availability of good coffee and the abundance of nearby dining options satisfactory. The hotel’s affordability and on-site amenities like a swimming pool also contribute positively to their stay.
Room experiences are varied; many guests commend the cleanliness, modern features and spaciousness that include amenities such as refrigerators and microwaves. Comfortable beds and additional facilities like a well-maintained pool and jacuzzi enhance the stay for some. However, inconsistency in room upkeep, including reports of stained bedding, foul smells, bugs and maintenance issues, detracts from their overall experience.
Cleanliness across the hotel garners mixed feedback. While several guests find their rooms clean and comfortable, others encounter significant cleanliness issues, from dirty rooms and linens to common areas and the pool needing better maintenance.
The hotel staff generally receive praise for their friendliness, attentiveness and helpful attitude with fast check-ins and positive interactions being common highlights. Nonetheless, a few instances of unhelpful service and poor customer interactions are noted.
The pool, despite being a welcomed feature, is often criticized for its lack of upkeep with several guests noting its uncleanliness, green color and inaccurate heating claims.
Opinions on the sleeping arrangements are diverse with many guests appreciating the comfort of the beds, while others report significant discomfort due to hard mattresses, poor-quality pillows and bed cleanliness issues.
Overall, the Red Roof Inn Lancaster provides a centrally located and budget-friendly stay with certain noted drawbacks related to cleanliness and room maintenance. The friendly staff and availability of nearby amenities positively impact many guests’ experiences.
Dog Friendly Motel
This hotel allows 1 pet up to 80 lbs for no additional fee, and 2 pets up to 80 lbs for $15 per night (not to exceed $105 per stay). Both dogs and cats are welcome, but pets may not be left in the room unattended. There is a pet relief area behind the hotel.
Dogs Stay Free
Motel with Parking
Free parking and free self-parking are available at this hotel. Bus/truck parking is also offered.
Motel where Dogs Stay Free
This hotel allows one well-behaved pet per room with no fees or deposits. Pets of all sizes are welcome.
Motel with Swimming Pool
Heated Pool
Accessible Motel
Small Motel
Motel with Heated Pool
Guest Reviews
The location of Red Roof Inn Lancaster is a significant highlight according to guest reviews. Visitors consistently mention its convenience, emphasizing proximity to a myriad of restaurants, shops and popular attractions like Dutch Wonderland. The hotel’s central spot makes it ideal for easy access to essential amenities and many appreciated the ease of walking to various dining options. Those traveling with pets found the nearby grassy areas particularly beneficial. The location near main routes and shopping areas also adds to its appeal, making it a prime choice for those looking to explore the local sights or visit nearby colleges. Additionally, the hotel's accessibility and clean rooms contribute to a positive overall experience.
The Red Roof Inn Lancaster receives mixed reviews regarding its breakfast offerings. Many guests were disappointed to find that the advertised breakfast was not available with some citing COVID-19 as the reason given by the hotel. Despite these concerns, the inn does offer coffee, which some guests found to be good. On a positive note, the hotel's location is appreciated with numerous restaurants within walking distance. Additionally, the property is noted to be affordable and features amenities like a swimming pool. While the absence of breakfast remains a common complaint, the convenience of nearby dining options and value for money are highlighted by several guests.
The Red Roof Inn Lancaster receives mixed reviews regarding its rooms. Many guests appreciated the cleanliness and comfort of their accommodations, noting that the rooms were modern, spacious and often featured amenities such as refrigerators and microwaves. The location of the hotel is also frequently praised for its proximity to restaurants and attractions, making it a convenient choice for travelers. Some guests enjoyed additional facilities like a well-maintained pool and jacuzzi, along with comfortable beds and ample pillows.
However, several guests reported issues with cleanliness, highlighting problems such as stained bedding, foul smells and general dirtiness. In particular, some rooms were noted to have hair on blankets, bugs and even a cat urine odor. Maintenance issues such as slippery shower floors and a ceiling leak were also mentioned. Despite these drawbacks, some found value in their stay, especially during holiday weekends. Overall, while the hotel offers some desirable features, consistency in room upkeep appears to be an area needing attention.
When it comes to the sleeping arrangements at Red Roof Inn Lancaster, opinions from guests are notably mixed. A significant number appreciated the beds, highlighting their comfort with multiple mentions of comfy and very comfortable beds. However, a substantial portion of reviews reflect a contrasting experience. Some guests found the mattresses to be exceptionally hard, even likening them to concrete slabs. Issues with bed quality didn't end there; several noted discomfort due to thin mattresses, poor-quality pillows and even bed bugs. Additional concerns included stained bed sheets and, in an extreme case, a broken bed forcing the guests to sleep on the floor. Overall, while some visitors had a restful sleep, others experienced significant discomfort.
Visitors to the Red Roof Inn Lancaster have had varied experiences when it comes to the cleanliness of the hotel. Many guests appreciated the clean and comfortable rooms, noting a modern, well-kept environment at a decent price. Some visitors were pleasantly surprised by the cleanliness of the bathrooms and one reviewer was impressed overall with the hotel's tidiness.
However, a significant number of guests found the cleanliness lacking. Complaints ranged from dirty rooms with dead bugs and stained linens to filthy carpets and sticky floors. Common areas and the outside of the building were also described as dirty with some mentioning unusual bugs and foul smells. The pool also received criticism for being dirty and needing maintenance.
While some pockets of the hotel were well-maintained, there were widespread issues with cleanliness that marred many guests' experiences.
The staff at Red Roof Inn Lancaster generally receive positive feedback for their attentiveness and pleasant demeanor. Many guests noted that the employees are very friendly, helpful and courteous, providing a welcoming atmosphere upon check-in and throughout their stay. Specific mentions highlight the helpfulness of Tammy and the accommodating nature of the front desk staff. Guests appreciated the fast check-in process with several mentioning positive interactions with the staff at reception, who were described as kind and friendly.
However, not all reviews were favorable. A few guests encountered issues with unhelpful and unfriendly staff and some mentioned poor customer service experiences, like difficulties with payment processing via Booking.com. Additionally, there were concerns about staff health practices, such as a worker not covering their mouth when coughing. Despite these occasional negative points, the general consensus is that the staff’s dedication to creating a positive guest experience stands out.
The pool at Red Roof Inn Lancaster has generated a mix of impressions from guests. While some appreciated the presence of an outdoor pool, particularly noting its location at the back of the property, quite a number of others had concerns. There were repeated mentions of the pool appearing green, cloudy and unclean with some describing it as filthy and in need of better maintenance. A few reviews highlighted that the pool was advertised as being heated, yet this was not the case. There were also concerns about the levels of supervision with unsupervised children noted as a potential issue. Despite these drawbacks, one review did commend the pool for being clean and pleasant to spend time in. Overall, while the concept of having a pool is a valued amenity, its actual upkeep and cleanliness seem to be areas needing significant improvement.
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Location
Breakfast
Rooms
However, several guests reported issues with cleanliness, highlighting problems such as stained bedding, foul smells and general dirtiness. In particular, some rooms were noted to have hair on blankets, bugs and even a cat urine odor. Maintenance issues such as slippery shower floors and a ceiling leak were also mentioned. Despite these drawbacks, some found value in their stay, especially during holiday weekends. Overall, while the hotel offers some desirable features, consistency in room upkeep appears to be an area needing attention.
Beds
Cleanliness
However, a significant number of guests found the cleanliness lacking. Complaints ranged from dirty rooms with dead bugs and stained linens to filthy carpets and sticky floors. Common areas and the outside of the building were also described as dirty with some mentioning unusual bugs and foul smells. The pool also received criticism for being dirty and needing maintenance.
While some pockets of the hotel were well-maintained, there were widespread issues with cleanliness that marred many guests' experiences.
Staff
However, not all reviews were favorable. A few guests encountered issues with unhelpful and unfriendly staff and some mentioned poor customer service experiences, like difficulties with payment processing via Booking.com. Additionally, there were concerns about staff health practices, such as a worker not covering their mouth when coughing. Despite these occasional negative points, the general consensus is that the staff’s dedication to creating a positive guest experience stands out.
Pool
Yes, Red Roof Inn Lancaster has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Red Roof Inn Lancaster.
Yes, Red Roof Inn Lancaster welcomes dogs.
Yes, parking facilities are available at Red Roof Inn Lancaster.
No, Red Roof Inn Lancaster doesn't have a gym.
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