The Hilton Garden Inn Chicago Downtown/Magnificent Mile is widely praised for its exceptional location in the heart of Chicago, providing guests with easy access to the city's shopping, dining, and cultural attractions. Its proximity to the Magnificent Mile and nearby attractions makes it a perfect base for exploring the city. Additionally, the hotel's location next to the Grand subway station offers convenient public transportation options.
The hotel receives mixed reviews regarding its breakfast, which is highlighted for its taste and quality, especially at the Weber Grill. However, some guests express dissatisfaction with the lack of complimentary breakfast, pricing, and service. Dinner at the Weber Grill is well-received for its excellent food and professional staff, contributing to a positive dining experience.
Rooms at the hotel are commended for their spaciousness, comfort, and cleanliness, featuring amenities like mini-fridges and microwaves. Despite some noise issues and occasional lapses in cleanliness, the rooms are generally appreciated for their practicality.
Cleanliness in the hotel is mostly praised, with many guests finding the property well-maintained and tidy. The staff is often highlighted for their friendliness and helpfness, further enhancing guest experiences.
The hotel offers free Wi-Fi, but experiences with the service are inconsistent, with some guests reporting connectivity issues. The fitness center is liked for its range of equipment, while the indoor pool is seen as a valued, though sometimes crowded, amenity for families. Parking is convenient but considered costly, often surprising guests with high fees.
Overall, the Hilton Garden Inn Chicago Downtown/Magnificent Mile provides a comfortable and strategically located base for a Chicago visit, with its excellent customer service, pleasant rooms, and notable amenities contributing to a generally positive stay. Families particularly enjoy the convenient location and indoor pool, though they might find room sizes limiting. While some admit minor flaws in specific areas, the overall guest satisfaction remains high.
Best Western Chicago Downtown-River North is a budget-friendly hotel that offers a comfortable and clean stay in a convenient location. The hotel boasts a great location with many dining and bar options within walking distance and attractions accessible on foot or a short ride away. Additionally, the hotel offers free on-site parking, making it a great option for guests traveling by car. While the rooms have received mixed reviews, guests generally find them to be clean and well-maintained with comfortable beds and good bathroom facilities. The housekeeping staff received a special shoutout from guests for their hard work in keeping the rooms clean. The staff at the hotel were overwhelmingly positive with many guests praising the front desk staff for being friendly, professional and helpful. The pool area received some mixed reviews with some guests disappointed by its closure during their stay and others highlighting the terrace and heated indoor pool. The hotel also received mixed reviews for its parking charges, but many guests appreciated the option of onsite parking in a busy area where many hotels do not offer that option. The beds received positive reviews with guests raving about their comfortable and large size. Overall, while some guests noted that the hotel may not compare to pricier options in the area, it is a great choice for those looking for a solid budget option.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
The Peninsula Chicago offers a half-Olympic length indoor pool with floor-to-ceiling views of the city. The pool is heated and features comfortable lounge seating, providing a luxurious and relaxing experience.
The Ritz-Carlton, Chicago provides a heated indoor pool offering a relaxing retreat. The hotel's exceptional service and luxurious atmosphere make it a top choice for guests seeking a premium experience.
Offers a heated pool and consistently receives positive reviews for its cleanliness and service. Provides a comfortable and convenient stay for all guests.
The Four Seasons Chicago offers a luxurious swimming experience with its heated pool. The hotel provides exceptional service and amenities, ensuring a relaxing and upscale environment for all guests.
The Viceroy Chicago is a luxury hotel with a rooftop pool that is heated. It offers a stylish and upscale experience with a focus on design and comfort.
Level Chicago - Old Town enjoys widespread acclaim for its prime location at the gateway to Old Town, making it a top choice for visitors eager to explore Chicago. Guests appreciate the hotel's proximity to a variety of attractions, including dining, shopping, and convenient public transport options like the red line subway. This ideal setting is paired with stunning views and beautifully designed, spacious rooms that blend comfort and style, enhancing the guest experience.
The accommodations are particularly notable for their modern decor and well-appointed kitchen facilities, which provide a luxurious home-like atmosphere. Guests frequently commend the hotel for its exceptional cleanliness and friendly staff who are known for their welcoming and helpful demeanor. The combination of stylish accommodations and extensive amenities, such as a rooftop pool, superb gym facilities, and spa, make Level Chicago - Old Town a standout choice for both leisure and business travelers.
Guests also enjoy various leisure facilities on the 8th floor, including a well-equipped gym, pool, and sports areas, adding to the overall charm and appeal of the hotel. Families and active travelers find the range of activities available—from basketball to the game room—particularly entertaining. While on-site parking might come with a higher price tag, the convenience and security it offers are appreciated by many.
Though some minor issues like occasional lapses in cleaning or bedding discrepancies exist, they are overshadowed by the overwhelmingly positive experiences reported by guests, who often express a desire to return. Overall, Level Chicago - Old Town offers a memorable and comfortable stay, characterized by its exceptional location, luxurious accommodations, and attentive service.