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Summary of reviewsComfort Inn & Suites Lantana - West Palm Beach South offers a strategically advantageous location for travelers visiting Southern Florida. Conveniently situated near I-95 and close to the beach, Ballpark of Palm Beaches, and nearby dining options, guests appreciate its proximity to local attractions while maintaining a peaceful atmosphere. This location serves as a favored base for exploring the West Palm Beach area.
The hotel's breakfast experience receives high praise, with guests enjoying a variety of delicious options, including particularly lauded waffles. Friendly breakfast staff contribute to a pleasant dining atmosphere, making the complimentary breakfast a notable aspect of the hotel.
The rooms are valued for their spaciousness and comfort, featuring amenities such as microwaves and refrigerators. Despite some issues with decor and cleanliness, the comfortable beds and clean bathrooms are appreciated, offering a convenient space for rest.
The staff consistently earns commendation for their exceptional service, enhancing the overall guest experience. Receptionists and the assistant manager are frequently recognized for their friendliness and professionalism.
The pool area is an inviting and peaceful aspect of the hotel, appreciated by guests for its cleanliness and serene atmosphere. Although small, the pool provides a nice feature alongside the satisfactory breakfast, contributing to a pleasant stay.
Parking is available free of charge, which is a positive aspect, though some guests note concerns about the parking lot size and area security. However, the ease of accessibility remains a valued service.
Finally, the comfortable beds ensure guests can enjoy a restful night's sleep. Clean and spacious, these beds are a highlight, with many visitors satisfied with the quality of the sleep they provide, contributing to relaxation after a day of exploration.
Overall, Comfort Inn & Suites Lantana - West Palm Beach South offers convenient amenities, friendly service, and comfortable accommodation, making it a favored choice for travelers in the Southern Florida area. Show more
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Categories
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
King Room - Non-SmokingThis non-smoking room features a small refrigerator, cable TV and ironing facilities.
Queen Room with Two Queen Beds - Non-SmokingThis non-smoking room features a small refrigerator, cable TV and ironing facilities.
King Suite - Non-SmokingThis non-smoking room features a small refrigerator, cable TV and ironing facilities.
King Room - Disability Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Suite with Two Double Beds - Accessible/Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.
King Suite - Accessible/Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.
One Room Suite with Whirlpool - Non SmokingThis suite's standout feature is the hot tub. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
King Suite with Whirlpool - Non smokingThis suite's standout feature is the hot tub. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
King Suite with Whirlpool - Disability Access/Non SmokingThis suite's standout feature is the hot tub. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
One Room Suite with Two Double Beds and Whirlpool - Non SmokingGuests will have a special experience as the suite provides a hot tub. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
5.9
Rated
Location
Comfort Inn & Suites Lantana offers a strategically advantageous location, making it a prime spot for travelers visiting the West Palm Beach area. Situated conveniently near I-95, the hotel provides easy access to local attractions and activities in nearby Atlantis, Florida. Guests appreciate its proximity to natural preserves and shopping areas, adding to the convenient aspects of the stay. Despite being noted as an older establishment, its position close to the beach, Ballpark of Palm Beaches, and a variety of dining options makes it a favored base for exploring Southern Florida. The location is also valued for being peaceful while remaining accessible to major highways, enhancing its overall appeal for those needing a central point for their travel itineraries.
Breakfast
Comfort Inn & Suites Lantana - West Palm Beach South offers a breakfast experience that has left many guests satisfied and pleased. Guests frequently highlight the delicious and varied breakfast options, describing them as very good, with some even noting it as the highlight of their stay. The breakfast also includes warm and fresh choices that cater to different tastes, adding to the overall positive experience. The waffles, in particular, have garnered praise for their taste.
The breakfast staff receive consistent commendation for their exceptional and friendly service, contributing to a pleasant dining atmosphere. Despite a few mentions of limited options or the grab-and-go style being a necessity, the breakfast generally maintains a high standard with its hot, tasty, and plentiful offerings. The complimentary nature of the breakfast is appreciated and considered a value-add to the stay. Overall, the breakfast at Comfort Inn & Suites Lantana adds a notable touch to guests' visits, making it a commendable aspect of the hotel experience.
Rooms
At Comfort Inn & Suites Lantana - West Palm Beach South, guest experiences with the rooms vary widely. On the positive side, many guests highlight the spaciousness and comfort of the rooms, with particular appreciation for the comfortable beds and the convenience of amenities like microwaves and refrigerators. The rooms are often described as clean, with some visitors noting the nice condition of the bathrooms and overall room presentation. Those requiring accessible rooms also found them suitably spacious.
However, there are notable concerns relating to cleanliness and maintenance. Several reviews mention unpleasant odors, with musty and moldy smells being a recurring issue. Instances of outdated decor and facilities are noted, including stained carpets, rust, and issues with bathroom fixtures, suggesting a need for renovation. Some guests reported more severe cleanliness issues, such as stained bedding and general untidiness. Despite these challenges, when it comes to size and comfort, the rooms generally meet guest needs for a convenient and restful stay.
Beds
At Comfort Inn & Suites Lantana - West Palm Beach South, guests can look forward to a restful night's sleep, as the hotel is frequently praised for its comfortable beds. Many reviewers highlight the beds as clean, spacious, and exceptionally comfortable, with some even emphasizing their large size. The soft and fresh sheets contribute to the overall comfort, ensuring a cozy and inviting sleeping environment. Although there are a few remarks about lumpy mattresses and small pillows, the majority of guests express satisfaction with the quality of their sleep. The combination of cleanliness, comfort, and ample bedding ensures that visitors can relax and unwind after a day of exploring.
Cleanliness
The Comfort Inn & Suites Lantana - West Palm Beach South offers a mixed experience in terms of cleanliness according to guest feedback. While some guests have reported rooms that are very clean and well-kept, highlighting comfortable beds and clean bathrooms, others have expressed concerns regarding cleanliness across the property. Notably, some rooms and common areas could use attention, with reports of dirty carpets, unpleasant smells, and deteriorating facilities. The pool area and certain aspects of the renovation work also received criticism. However, there are mentions of clean sheets, towels, and some maintained decor touches, offering a glimpse of potential for improvement. Overall, while there are positive aspects, consistency in cleanliness seems to need attention for an enhanced guest experience.
Staff
The staff at Comfort Inn & Suites Lantana - West Palm Beach South consistently receive high praise for their exceptional service. Visitors frequently commend the team's friendliness, with many describing the staff as extremely friendly, nice, and accommodating. Often highlighted are the courteous receptionists and the assistant manager, who goes out of her way to offer a warm welcome and share useful information like the breakfast menu. Guests have noted that every member, from the front desk personnel to the cleaning staff and those managing breakfast, contributes to a pleasant and welcoming atmosphere. Specific staff members, such as Michael, the manager, and Zoey at the front desk, are recognized for their professionalism and helpfulness. Overall, the staff's dedication to providing excellent service enhances the stay for many guests, leaving a positive and memorable impression.
Pool
The pool at Comfort Inn & Suites Lantana - West Palm Beach South offers a generally pleasant experience for guests, with its compact yet inviting setting. Despite some concerns regarding maintenance, guests appreciated the pool's cleanliness during their stay, enjoying the serene and quiet atmosphere it provides. Even though it's small, the pool rarely gets crowded, making it a positive aspect of the hotel amenities. Alongside a satisfactory breakfast, the pool stands out as one of the highlights for visitors who are seeking relaxation and a peaceful environment. While there are suggestions for improvements, for many, the pool remains a nice feature of the hotel, contributing to a comfortable and pleasant stay.
Parking
The parking experience at Comfort Inn & Suites Lantana - West Palm Beach South receives mixed feedback from guests. On a positive note, many guests appreciate the availability of free parking and describe the parking as good or excellent. However, some guests have concerns about the size of the parking lot, indicating that it is very small and less than ideal for convenience. Additionally, there are mentions of sketchy behavior in the area, partly attributed to the enclosed nature of the lot, which limits visibility. Overall, while the cost-free aspect of parking is a definite plus, the limited space and security concerns are notable considerations for potential visitors.
Yes, Comfort Inn & Suites Lantana - West Palm Beach South has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Comfort Inn & Suites Lantana - West Palm Beach South.
No, Comfort Inn & Suites Lantana - West Palm Beach South doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites Lantana - West Palm Beach South.
Yes, Comfort Inn & Suites Lantana - West Palm Beach South has a gym.