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Summary of reviewsDeparture Bay Motel offers an appealing accommodation option for travelers seeking convenience and comfort on Vancouver Island. Its prime location near the Nanaimo Departure Bay ferry terminal and proximity to local amenities, walking trails, and attractions make it an excellent base for exploration. The motel's staff are frequently lauded for their exceptional service, with many reviewers highlighting their warmth, kindness, and attentiveness, which greatly enhance the overall guest experience.
The rooms are consistently praised for their cleanliness and comfort, providing tidy and spacious accommodations with comfortable beds that contribute to a restful night's sleep. Guests appreciate the functionality and modern amenities within the rooms, despite some signs of wear and minor maintenance needs. The addition of kitchenettes in certain rooms allows for convenient self-catering options, adding to the versatility of the accommodations.
Cleanliness is a standout feature at Departure Bay Motel, with guests noting spotless rooms and high-quality bedding that ensure a pleasant stay. Although a few minor cleanliness issues in certain areas were reported, they do not overshadow the overall positive impression of the motel. The dedication and pride of the cleaning staff further contribute to maintaining the establishment's commendable standards.
The welcoming atmosphere created by the staff, including memorable figures like Krissy, leaves a lasting impression on guests. Their attention to detail, such as smooth check-ins and personalized service, underscores the motel’s commitment to hospitality.
Overall, Departure Bay Motel offers a reliable and comfortable stay, providing good value for money in a quiet yet accessible location. While some improvements could enhance the experience further, the combination of cleanliness, comfort, and exceptional staff makes it a favored choice for travelers visiting the area.
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