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Summary of reviewsHotel Ciudad del Mar in Las Palmas offers a highly commendable experience for its guests, especially noted for its advantageous location just a two-minute walk from the famed Las Canteras Beach. Nestled in a central yet tranquil area, the hotel provides easy access to a variety of dining, entertainment and essential services like restaurants, bars, supermarkets and public transport, making it an ideal choice for travelers.
Cleanliness and comfort are some of the hotel's standout features with guests frequently praising the pristine condition of both common areas and individual rooms. The spacious and modern rooms are well-equipped with amenities, contributing to a cozy and welcoming atmosphere. Families particularly appreciate the serene environment and proximity to child-friendly attractions, while budget travelers find it offers great value for money.
The breakfast arrangement has garnered positive reactions for its location at the beachfront restaurant La Oliva, allowing guests to enjoy meals with a scenic sea view. Though feedback is mostly favorable, some guests have highlighted the inconvenience of walking to the restaurant and occasional inconsistencies in service quality.
The staff at Hotel Ciudad del Mar are exemplary in their friendliness and dedication, regularly going above and beyond to ensure guest satisfaction. The helpfulness of the housekeeping team and the professionalism of the reception staff, particularly noteworthy figures like Juan Fernando, contribute greatly to the overall positive experience.
The hotel excels with its inviting and modern room design, comfortable beds and thoughtful amenities. While a few guests have noted minor inconveniences, such as noise from the fridge or bed configuration, the overall sentiment remains very positive. The peaceful ambiance, despite the hotel's central and bustling location, ensures a restful stay for visitors.
Hotel Ciudad del Mar is not only highly recommended for family vacations but also caters efficiently to other types of travelers, offering a pleasant stay with its exceptional service, clean accommodations and prime location. Show more
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3-Star Hotel
Located on Calle La Naval, this hotel is near the beach, offering easy access to the waterfront. It provides standard amenities for a comfortable stay.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Small Hotel
Room Types
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as an inner courtyard view.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as an inner courtyard view.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views.
Junior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Ciudad del Mar enjoys a prime location in the vibrant city of Las Palmas, making it an ideal choice for visitors. Situated just a short two-minute walk from the renowned Las Canteras beach, guests can easily access the sun, sand and sea. The hotel's central position also places it within close proximity to a variety of restaurants, bars, supermarkets, parks and tourist attractions, offering guests plenty of dining and entertainment options.
The location isn't the only highlight; guests frequently mention the hotel's cleanliness and the friendliness of the staff, contributing to an overall comfortable stay. Many reviews emphasize the quiet and tranquil environment, despite the hotel's central location, providing a perfect escape for those seeking relaxation.
Accommodations at the hotel are praised for being clean with comfortable beds and neat decor. The presence of amenities like large refrigerators adds to the convenience of the rooms. The balance of quality and value for money is often mentioned, making it a top choice for travelers on a budget.
For families, the hotel's proximity to Las Canteras beach and its serene atmosphere is particularly appreciated. Its central location ensures that everything one might need is just a short walk away, from pharmacies and shops to public transport and tourist spots. Overall, Hotel Ciudad del Mar offers an exceptional location combined with a welcoming environment, making it highly recommendable for all types of visitors.
Breakfast
Guests staying at Hotel Ciudad del Mar generally praised the breakfast experience, despite it being served at the nearby beachfront restaurant, La Oliva, rather than within the hotel itself. The location on the beach promenade added an appealing touch to the breakfast experience, allowing guests to enjoy their meals with a beautiful sea view. Many reviews highlighted the breakfast as both delicious and varied with comments on the excellent quality and professional service provided at the restaurant. Descriptions such as fantastic, superb and unmatched were used to illustrate the high satisfaction from many guests.
However, not all reviews were as positive. Some guests found the breakfast to be basic or even poor, expressing disappointment either in the variety or the quality. A few noted the inconvenience of having to walk 300 meters to the restaurant and the lack of a buffet option. For some, the breakfast did not meet their expectations considering the price.
In summary, while many guests appreciated the quality and environment of the breakfast offered at the Hotel Ciudad del Mar, there were mixed feelings about the arrangement and consistency of the service.
Rooms
Hotel Ciudad del Mar has received positive feedback from guests concerning its rooms. The rooms are described as spacious, clean and well-maintained, providing excellent value for money. Many guests appreciate the comfortable beds, modern decor and well-equipped amenities, such as a microwave, mini fridge and hair dryer. The cleanliness and helpfulness of the housekeeping staff, along with the effectiveness of the receptionists, has been highlighted frequently.
The hotel is noted for its modern design, stylish rooms and pleasant decoration, making it a welcoming place for families with features that cater to children as well. The rooms often come with delightful extras like artificial gardens, terraces and advanced lighting systems that create unique atmospheres. Notably, the hotel is nearly new, adding to the overall experience of staying in a fresh, contemporary environment.
Guests find the location advantageous, especially for those starting a cruise or wanting to stay close to Las Canteras Beach. While a few mentioned minor inconveniences, such as fridge noise or beds made from two single beds pushed together, the overall sentiment is overwhelmingly positive. Rooms are described as acoustically isolated and equipped with everything needed for a comfortable stay, making Hotel Ciudad del Mar a recommended choice for travelers seeking a modern, clean and spacious accommodation.
Beds
Hotel Ciudad del Mar offers a diverse range of experiences when it comes to the quality of its beds. Guests frequently praise the comfort of the beds, describing them as very comfortable, top-notch and even luxurious for resting. The new furniture and clean beds add to the overall pleasant experience. Some guests find the mattresses to be on the softer side, which some may find appealing, while others might prefer a firmer option. A few reviews point out issues such as beds being small, mattresses being too thin, noisy beds or excessive movement. Nonetheless, the majority of comments highlight a good standard of comfort with large, well-maintained beds making for a restful stay. The comfort of the beds is often complemented by a well-equipped bathroom and the inclusion of nice touches like water bottles in the room.
Cleanliness
Hotel Ciudad del Mar consistently receives high marks for its cleanliness from guests. They praise the pristine condition of both common areas and individual rooms, describing them as very clean, well-maintained and organized with attention to detail. Housekeeping staff are noted for their helpfulness and thoroughness, providing daily cleaning services that contribute to a welcoming and comfortable atmosphere. Guests frequently mention that the rooms are clean and cozy with added touches like closets, hangers and a fridge enhancing the overall experience. The effectiveness and friendliness of the reception staff further complement the spotless environment, making the hotel a pleasant place to stay. The positive feedback highlights the hotel's commitment to maintaining high standards of cleanliness and guest satisfaction across the board.
Staff
Hotel Ciudad del Mar boasts an exceptional team known for their unparalleled friendliness and attentiveness. Guests consistently highlight the staff's eagerness to help with any needs, often offering services that go beyond the standard. Many guests were delighted with complimentary upgrades and thoughtful gestures, such as room decorations for special occasions.
The reception staff received particular praise for their professionalism and dedication. Notably, the attentiveness and personal touch of the owner, as well as the efforts of receptionist Juan Fernando, stand out in the reviews.
Despite a language barrier for some, the staff's commitment to providing excellent service and creating a welcoming atmosphere remains evident. The central location of the hotel, combined with the staff's courtesy and willingness to assist, makes for a comfortable and enjoyable stay. Clean and spacious rooms complement the positive experience with many guests noting the flawless overall service.
Whether through personal care, friendly smiles or thoughtful interactions, the staff at Hotel Ciudad del Mar leave a lasting impression, ensuring that guests feel at home and valued throughout their stay.
Beach
Hotel Ciudad del Mar is a charming boutique hotel that benefits from an exceptional location, just a short stroll away from the renowned Las Canteras Beach. Guests appreciate the convenience of being merely a few meters from this picturesque shoreline, which is often described as one of the best beaches in the capital. The hotel's prime position allows visitors to easily access nearby amenities, including restaurants, bars and shops, as well as essential services such as chemists.
This vicinity enables guests to enjoy leisurely breakfasts on the beach promenade at La Oliva, adding to the overall tranquility and appeal of the stay. The hotel's interior meets high standards of comfort with spacious rooms, comfortable beds and pillows and well-maintained bathrooms. Despite its proximity to lively beach life, the hotel maintains a peaceful ambiance, ensuring a restful experience for its visitors.
Family
Hotel Ciudad del Mar is highly regarded as an excellent destination for families. Guests frequently comment on its cozy and family-friendly atmosphere, making it an ideal spot for leisure and family vacations. The numerous playgrounds and parks available in the area are particularly praised for being perfect for children, ensuring that younger guests have ample opportunities for play and excitement.
The hotel staff, especially the reception desk, receive high marks for their kindness and personable service, always displaying a close and human touch. The modern decor of the rooms also gets positive remarks, being described as very pleasant and appealing to children. While also suitable for couple getaways, the hotel's family-oriented environment stands out, creating memorable experiences for visitors traveling with children.
No, Hotel Ciudad del Mar doesn't have any pool.
No, a spa isn't available at Hotel Ciudad del Mar.
No, Hotel Ciudad del Mar doesn't allow dogs.
No, parking facilities aren't available at Hotel Ciudad del Mar.