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Summary of reviewsThe Angel Hotel in Lavenham receives high praise for its exceptional location, cozy accommodations and outstanding dining options. Positioned right on the market square of this historic village dating back to 1420, it offers easy access to local attractions and shops, making it an ideal spot for exploring. Guests consistently highlight the convenience and stunning setting, which enhances the charm of this old-fashioned property.
The hotel's breakfast offerings receive high marks for their quality and variety. Guests particularly enjoy traditional English breakfast options like scrambled eggs and smoked salmon, often describing the breakfast as excellent and superb. While a few note minor drawbacks like the limited choice of fruit and pastries, overall, the breakfast experience is consistently positive and considered one of the highlights of their stay.
The dining experience at The Angel Hotel impresses as well with guests lauding the well-cooked and delicious meals, ranging from Sunday Roasts to pizzas. Despite a few mentions of slow service and high prices, the majority of reviews are favorable, highlighting the superb food quality and excellent service in the dining room. The bar's selection of local draughts and craft beers further enhances the dining experience.
Accommodations at The Angel Hotel combine historical charm with comfort. Guests frequently describe the rooms as large, clean and cozy with comfortable beds and quality showers. Unique features like beams and sloping floors add character. While some reviews mention dated decor and occasional maintenance issues, the overall sentiment is positive with many appreciating the room's spaciousness and cleanliness.
The hotel maintains commendable cleanliness standards, especially in guest rooms. Reviews often highlight the pristine condition and well-maintained hygiene of bed linens and towels. Some common areas, however, could benefit from more attention. Yet, the rooms themselves are consistently described as immaculate, contributing significantly to guest satisfaction.
The Angel Hotel's staff receives significant praise for their friendliness, helpfulness and professional demeanor. Guests frequently highlight the exceptional service, noting that staff members go above and beyond to make stays enjoyable. The welcoming atmosphere, including the hotel's dog-friendly policies, adds to the positive experience.
Guests broadly commend the comfort of the beds with many reviews mentioning the lovely, comfy and spacious beds. While a few noted issues with saggy mattresses and flat pillows, the predominant sentiment is one of high comfort and quality sleep.
While the hotel's accessibility can be challenging due to steep stairs and the absence of a lift, its central location offers convenient parking and access to local attractions. The historical nature of the building may pose difficulties for those with severe mobility issues but some ground-floor rooms are more accessible.
Overall, The Angel Hotel in Lavenham stands out for its superb location, excellent food, charming accommodations and friendly staff, making it a highly recommended destination for visitors seeking a quaint, historical and comfortable retreat. Show more
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Guest Reviews
8.2
Very Good
Location
The Angel Hotel in Lavenham offers an exceptional location highly praised by guests. Positioned in the heart of the historic village, it sits right on the market square. Visitors appreciate the easy access to local shops, pubs, restaurants and historical attractions, making it ideal for exploring Lavenham. The hotel's central position in such a picturesque and well-preserved village adds to its charm, providing beautiful surroundings and a serene atmosphere. Guests consistently note the convenience and stunning setting of this lovely, old-fashioned property. The building itself, dating back to 1420, further enhances the historical experience. Overall, the hotel's location is superb, offering a perfect base for enjoying all that Lavenham has to offer.
Breakfast
The Angel Hotel's breakfast offerings receive high marks from many guests, highlighting the quality and variety of the meals. Guests rave about the delicious and well-cooked traditional English breakfast with options like scrambled eggs and smoked salmon being particular favorites. The breakfast is consistently described as excellent, superb and fabulous, featuring freshly cooked dishes that cater to different tastes and dietary needs.
Numerous reviews appreciate the impressive range and presentation of breakfast items, from hearty full English and eggs benedict to cereals and juices. The quality of the produce shines through, often cooked to perfection and well worth any additional charges—though some point out that breakfast is not included in the room rate, it is generally deemed good value for money.
However, a few guests noted some drawbacks, such as the limited choice of fruit and pastries, the lack of a variety in the cold buffet and the occasional slow service. Additionally, starting breakfast service at 08:00hrs may be inconvenient for business travelers and some found the experience expensive for what was offered.
Despite these minor criticisms, the overall consensus is that The Angel Hotel provides a lovely and satisfying breakfast experience with many considering it one of the highlights of their stay.
Dinner
Nestled in a wonderful location, The Angel Hotel impresses with its outstanding culinary offerings, making it an excellent choice for dining. The majority of guests laud the food as excellent with several noting that the dinner and breakfast meals far exceeded their expectations. Visitors often describe the dishes as well-cooked, delicious and even Michelin star-worthy with some specifically praising the Sunday Roast, pizza, steak night and a la carte menu for their exceptional quality. The hearty and freshly cooked meals, including a varied selection, demonstrate the kitchen's commitment to excellence.
Despite the occasional mention of slow dinner service and pricey menus, the dining experience generally seems to be positive. Guests repeatedly highlight the superb and fabulous food, often noting that it is far better than expected. Additionally, the bar offers a good selection of local draughts and craft beers, further enhancing the dining experience.
Service in the dining room is frequently described as excellent and friendly, contributing to enjoyable meals. Breakfasts, including notable dishes like eggs Florentine, receive high praise for their taste and generous portions. Though there are a few mentions of disappointing meals and inconsistencies, the consensus remains strongly in favor of The Angel Hotel's dining options.
In conclusion, The Angel Hotel stands out for its excellent, varied and well-prepared food that delights most guests, making it a recommended destination for both dinner and breakfast.
Rooms
The Angel Hotel offers a mix of charming and comfortable accommodations, appealing to guests seeking character and historical atmosphere. The rooms are frequently described as large, clean and cozy with many praising the comfort of the beds and the quality of the showers. Some rooms feature unique aspects like gorgeous beams, sloping floors and private street entrances, which add to the quaint and characterful experience.
While many reviews highlight the spaciousness and cleanliness of the rooms, a few mention issues such as outdated decor, cold temperatures and minor maintenance needs like plumbing and fixture repairs. Noise from the kitchen and surrounding areas can be a drawback in some rooms, but overall, the hotel largely provides a peaceful and private environment.
Guests have enjoyed amenities such as good-sized beds, spotlessly clean bath/shower ensuites and delightful views. Despite some dated aspects and occasional functional glitches, the rooms at The Angel Hotel are broadly appreciated for their comfort, uniqueness and the overall value they offer.
Beds
At The Angel Hotel, guests widely praised the comfort of the beds, which contributed significantly to their positive experience. Many reviewers highlighted the beds as comfortable with phrases such as comfy bed, lovely comfy bed and very soft pleasant big bed being commonly noted. The king-size and super king-size beds received frequent commendations for their spaciousness and comfort with guests enjoying a comfortable and blissful night's sleep. Furthermore, the new, soft linens and good quality bed linen added an extra layer of luxury to the experience.
However, not all feedback was entirely positive. A few guests found the beds to be uncomfortable, describing issues such as saggy mattresses and flat pillows. Despite these occasional criticisms, the overall sentiment suggested that comfort was a predominant feature with numerous guests expressing their satisfaction with the beds and the quality of sleep they had. Spacious rooms, clean duvets and pleasant room atmospheres also contributed to making The Angel Hotel a relaxing retreat.
Cleanliness
The Angel Hotel receives commendable praise for its overall cleanliness, particularly in its guest rooms. Reviews frequently describe the rooms as spotlessly clean, very clean and well-appointed. Guests appreciate the high standard of daily cleaning with many highlighting the comfort and hygiene of the bed linens and towels.
While the cleanliness within the rooms is often highlighted as pristine, several guests noted that the common areas, including hallways and staircases, could benefit from more attention. The carpets in these areas, in particular, were described as shabby and in need of cleaning or replacement. Bathrooms within the rooms, while generally clean, sometimes showed signs of age and could use updates, especially around the edges and fixtures.
Despite these points, the hotel maintains excellent cleanliness and hygiene standards in its rooms, providing a comfortable and tidy space for guests to rest. Cleanliness is clearly a priority, ensuring that rooms are free from smells and well-maintained, which significantly contributes to the positive experience many guests report.
Staff
The Angel Hotel has garnered significant praise for its staff, who are frequently described as friendly, helpful and approachable. Guests consistently highlight the exceptional service and hospitality provided by the team, noting that staff members go above and beyond to make stays enjoyable and comfortable. The welcoming attitude is evident from the moment guests arrive with mentions of particular staff members like Dee who warmly greet and assist with specific needs, such as arranging early breakfasts.
Reviews emphasize the staff's courteous and professional demeanor, making guests feel at home with their attentive and supportive service. The hotel is also noted for being dog-friendly, which adds to the welcoming atmosphere. The overall impression is one of a dedicated team working together to ensure a pleasant experience, showing a keen attention to detail and maintaining a high level of customer satisfaction.
Although there are a few isolated incidents of less favorable interactions, these are overwhelmingly outnumbered by the positive feedback. Guests appreciate not just the friendliness but also the efficiency and effectiveness of the staff, making The Angel Hotel a highly recommended destination for those seeking excellent hospitality.
Accessible
The Angel Hotel in Lavenham offers easy parking options, either directly outside the hotel or in a nearby public car park. Being in the heart of Lavenham, it provides convenient access to local attractions and amenities, including good dog walking areas close by. The hotel itself is an old, quaint pub, adding to its charm but posing challenges for accessibility.
While some rooms are accessible from the street and have no stairs, making them more convenient for those with limited mobility, the hotel lacks a lift and has sharp, steep stairs, which could be difficult for guests with disabilities. Additionally, stepping into the bath may be challenging for some visitors. Despite the accessible location and ease of access to parking, the building's historic nature might make it hard to navigate for those with prams or severe mobility issues and it is generally not suitable for disabled guests.
Dog Friendly
The Angel Hotel stands out as a dog-friendly establishment, warmly welcoming canine companions in various areas of the property. Guests appreciate the accommodating nature of the hotel, allowing dogs to stay and even join their owners in the pub area during meals. The staff is notably welcoming towards pets, often going the extra mile to make dogs feel special and at home. There are designated eating areas for dogs and a well-maintained dog-friendly courtyard for them to enjoy. While some guests feel that the charge for dogs could be more affordable, the overall experience is positive with a clean bar area and specific pet zones contributing to the hotel's charm. The Angel Hotel also offers a massive selection of ales and a nice beer garden, enhancing the welcoming atmosphere for all visitors.
No, The Angel Hotel doesn't have any pool.
No, a spa isn't available at The Angel Hotel.
Yes, The Angel Hotel welcomes dogs.
No, parking facilities aren't available at The Angel Hotel.