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Summary of reviewsLe Relais Du Roy is highly praised for its exceptional location, making it an ideal base for exploring Mont Saint-Michel. Nestled next to the shuttle bus stop and within walking distance of the famous landmark, it offers stunning views from various vantage points, including some rooms and balconies. The convenience of being close to Mont Saint-Michel, the bay and the dam, combined with ample parking facilities, adds to the hotel's appeal.
Guests often commend the breakfast, describing it as generous, hearty and varied, featuring local specialties, fresh pastries and freshly squeezed orange juice. Although some find it slightly overpriced and suggest more variety, the breakfast is generally seen as satisfying and plentiful with clean surroundings and friendly, attentive staff enhancing the experience.
For dinner, when the hotel restaurant is operational, it's celebrated for exceptional and delicious meals, including options for vegetarians and vegans. The €39 menu is notably highlighted. However, the restaurant’s inconsistent availability can be a drawback, often forcing guests to seek alternative dining options.
The rooms at Le Relais Du Roy receive positive feedback for cleanliness, comfort and spaciousness, especially for families. Some rooms offer spectacular views of Mont Saint Michel. While the decor is somewhat dated and in need of modernization, the beds are generally comfortable. The bathrooms are spacious, although some lack modern amenities like air conditioning.
Cleanliness is a strong suit for the hotel with rooms described as spotless and well-maintained. Minor issues such as dirty windows and carpets do arise, reflecting the hotel's need for an update, but daily thorough cleaning ensures a positive atmosphere.
Staff at Le Relais Du Roy are frequently noted for their friendliness and helpfulness. The reception team and specific staff members like Christopher, receive special mentions for their exceptional service, contributing significantly to the guest experience.
The WiFi service offers mixed experiences. While some guests find it strong and reliable, others report issues with slow and unstable connections. The inconsistency suggests varying quality depending on the time or location within the hotel.
Parking is largely seen as positive with secure and conveniently located options adjacent to the hotel, though it comes with an extra fee. Some guests encounter capacity issues during peak times and occasional complications with the parking system.
Regarding EV charging facilities, feedback is mixed. Some guests appreciate the availability of EV chargers, while others report a lack of charging options. Consistency in this area seems to vary.
The hotel caters well to families with spacious and clean family-friendly rooms and suites, play areas for kids and helpful staff. The convenience of family-friendly amenities and nearby hiking trails makes it a solid choice for those traveling with children.
Most guests find the beds comfortable, contributing to restful sleep. While some find the beds too small or firm, the general consensus is positive.
As a three-star hotel, Le Relais Du Roy offers classic charm and comfort. Some guests feel it could use modernization to fully meet three-star standards, but many find it a well-priced and satisfactory option.
Lastly, Le Relais Du Roy is noted for being dog-friendly, making it a suitable choice for travelers with pets. Show more
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Categories
Hotel with EV Charging Stations
This hotel is listed among those in the Mont Saint-Michel area that offer electric vehicle charging stations.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
3-Star Hotel
Room Types
Triple RoomThis en suite room has a flat-screen TV with satellite channels.
This room features a balcony.
Family RoomThis en suite room has a flat-screen TV with satellite channels.
Superior Double Room with ShowerThis en suite room has a flat-screen TV with satellite channels.
Comfort Double Room with BathThis en suite room has a flat-screen TV with satellite channels.
Superior Double Room with BathThis double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with river views. The unit has 1 bed.
Superior Twin Room with BathThis twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with river views. The unit offers 2 beds.
Superior Twin Room with ShowerThis twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with river views. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Le Relais Du Roy is celebrated for its exceptional and convenient location, making it the perfect starting point for a visit to Mont Saint-Michel. Nestled right next to the shuttle bus stop and within walking distance of the famous Mont Saint-Michel, it offers stunning views of the landmark from various vantage points, including some rooms and balconies.
Guests repeatedly highlight the proximity to Mont Saint-Michel as a significant advantage, noting that the hotel is ideally situated for easy access by foot or via the complimentary shuttle service. The hotel's position just steps away from the pathway to the iconic abbey underscores its prime location, allowing visitors to enjoy early morning or late evening views with ease.
The hotel’s location near the bay and the dam also provides additional scenic views and ample parking facilities add further convenience for travelers. The cleanliness, comfort and friendly, professional staff enhance the stay, ensuring a pleasant and welcoming environment.
In summary, Le Relais Du Roy stands out for its unbeatable geographic position, offering not only proximity but also spectacular views of Mont Saint-Michel, making it an ideal choice for visitors keen to explore this historic site.
Breakfast
Le Relais Du Roy's breakfast offerings receive overall positive feedback from many guests. The breakfast buffet is frequently praised for being generous, hearty and varied, offering a good mix of sweet and savory options. Guests appreciate the inclusion of local and regional specialties, fresh pastries and freshly squeezed orange juice. The breakfast room itself is mentioned as one of the more pleasant spaces within the hotel.
However, some guests feel that the breakfast is somewhat overpriced for what is provided with comments suggesting the selection could use more variety, such as scrambled eggs, Nutella or cold cuts. A few also noted that the breakfast, while tasty and complete, could be more aligned with its cost. Despite these minor points of criticism, the breakfast is often described as decent, plentiful and satisfying, ensuring no one leaves hungry.
Cleanliness and staff friendliness, particularly during breakfast service, are highlighted with special mentions of staff being attentive and helpful. Overall, the breakfast at Le Relais Du Roy is recommended for its variety, quality and sufficient portions, though some feel it might fall short of exceptional.
Dinner
Le Relais Du Roy offers guests a mixed dining experience, primarily based on the availability and quality of its restaurant. When the hotel's restaurant is open, it receives high praise for its exceptional and delicious meals with options that cater to vegetarians and vegans. The dinner menu is appreciated for its modern approach and the €39 menu in particular is highlighted as amazing. Guests often commend the excellent service and the beautifully prepared dishes, making dining here a highly recommended part of the stay.
However, the restaurant's operational inconsistencies can be a notable drawback. It is frequently closed due to reasons such as seasonal closure, staff shortages or the impact of the Covid-19 pandemic. This leaves many guests in a lurch, having to seek dinner elsewhere, often with limited and less satisfactory options in the vicinity. The meal timings can also be inconvenient, especially for international guests and the overall dinner options are sometimes perceived as limited and pricey.
When planning a stay at Le Relais Du Roy, it is advisable to check the current status of the restaurant and perhaps arrange alternative dining plans in advance to avoid inconvenience. For those fortunate to dine at the restaurant, the experience is generally described as exquisite and worth the visit.
Rooms
Le Relais Du Roy offers a variety of room types, including Superior double, family and duplex rooms, catering to different guest needs. Overall, the rooms are praised for their cleanliness and comfort. Guests consistently remark on the spaciousness of many rooms, making them suitable for families and longer stays. Cleanliness is another strong suit with many reviews emphasizing that the rooms are very clean and tidy.
However, some elements of the rooms are showing their age with several mentions of dated decor and furniture and a general need for renovation. Despite this, the beds are deemed comfortable and the separate toilets from the bathrooms are particularly appreciated by guests.
One of the highlights mentioned in the reviews is the view from some rooms, offering beautiful scenery including Mont Saint Michel. Although some rooms lack modern amenities such as air conditioning and refrigerators, the spacious bathrooms are noted as a positive feature. Noise can occasionally be an issue due to old infrastructure and neighboring flushing, but many rooms are located in quiet areas of the hotel.
In summary, Le Relais Du Roy provides clean, spacious and comfortable accommodations, particularly appreciated for family stays and picturesque views, even if some aspects reflect the hotel's historic charm and call for up-to-date refurbishments.
Beds
The guest reviews for Le Relais Du Roy highlight that the beds are generally comfortable with many guests noting that the bedding is of good quality and contributes to a restful sleep. Descriptions of the beds frequently emphasize their comfort with positive remarks about big and very comfortable beds in some rooms. Guests also appreciate the simple and functional design of the rooms, which, combined with the comfortable beds, ensures a satisfying stay.
There are, however, some mixed opinions. A few guests found the beds either too small or too firm, suggesting that mattress quality may vary between rooms. Additionally, some comments indicate that the bedding could benefit from an update with occasional mentions of older and softer mattresses and ill-fitting pillowcases noted by some visitors.
Overall, the general consensus leans towards the beds being a strong point of the accommodation, offering a good night's sleep and comfortable rest, notwithstanding a few individual preferences and experiences.
Cleanliness
Le Relais Du Roy presents itself as a commendably clean hotel, frequently praised for its high standards of cleanliness. Guests often describe their rooms as very clean, spotless and well-maintained with particular mention of clean and tidy rooms and bathrooms. The establishment itself is noted for its overall good cleanliness, creating a positive and comfortable atmosphere.
Despite these consistently high marks in cleanliness, a few reviews point out areas needing improvement. Some guests have observed bird droppings and dirty windows, as well as occasional dirty carpets. Additionally, the hotel itself is described as older with rooms that might benefit from some refreshing and modernization.
Nevertheless, the cleanliness of Le Relais Du Roy remains a strong point with daily thorough cleaning ensuring a tidy and inviting environment. The friendly staff also contribute to this positive experience, maintaining the rooms and common areas to a high standard. While there are minor areas for improvement, the hotel’s commitment to cleanliness consistently leaves a lasting, positive impression on its visitors.
Staff
Le Relais Du Roy boasts a commendable reputation for its staff, consistently described across numerous reviews as friendly, welcoming and helpful. Guests often highlight the staff's kindness and attentiveness, noting their efficiency and professionalism. The reception team, especially mentioned, provides a warm and friendly welcome with particular praise for individuals like Christopher who deliver exceptional service.
The overall experience with the staff is marked by their courteousness and willingness to assist, enhancing the guests' stay with their responsive and accommodating nature. Despite some critiques of the reception operations, such as having to check in at a neighboring hotel, the personnel’s demeanor remains a standout feature. Guests repeatedly express appreciation for the kind and pleasant interactions they have with the hotel team, from the front desk to the breakfast service employees, making Le Relais Du Roy a memorable and hospitable destination.
Wi-Fi
Le Relais Du Roy offers a mixed experience with its WiFi service. Guests have noted instances where the WiFi was strong, consistent and stable, providing good connectivity throughout the property. However, there have also been several mentions of the WiFi being very slow, unstable and not working properly with some guests unable to connect at all. The WiFi situation seems to vary, indicating that it may be inconsistent depending on the time or location within the hotel.
Parking
Le Relais Du Roy offers a mix of experiences when it comes to parking facilities. For guests looking to park their vehicles close to the hotel, there are both paid and free options. The paid parking is described as convenient, safe and directly adjacent to the hotel with costs around €9.80 to €10 per day. Many found this to be quite affordable and worth the convenience.
The parking facility itself is noted for being barrier-controlled, ensuring security and generally providing a pain-free experience. Some reviews highlight that there are plenty of parking spaces available, making it an accessible option.
However, there are mentions of limited parking spaces at times and a small parking lot, which can cause issues during peak periods. Some guests encountered complications with the parking system and additional fees for parking exits with a few reporting issues with being charged more than expected.
Overall, the parking at Le Relais Du Roy is largely seen as positive, offering accessible and secure spots right by the hotel, although it comes with an extra fee and occasional capacity challenges.
EV charging stations
'Le Relais Du Roy' has received mixed feedback regarding its EV charging facilities. While some guests highlight the availability of EV charging stations, others report the lack of charging options for electric cars. Positive reviews mention that the hotel offers a good parking lot equipped with EV chargers, making it convenient for guests with electric vehicles. However, several reviews also indicate that there are no electric car chargers or that charging electric cars is not possible at the hotel. Overall, the presence and functionality of EV charging stations seem to be inconsistent based on guest experiences.
Family
'Le Relais Du Roy' appears to cater well to families, offering spacious and clean family-friendly rooms and suites that accommodate various family sizes, including family rooms and duplexes. Many reviews noted the comfort and suitable layout of these rooms with separate areas for parents and children, featuring multiple beds on each side. The hotel's staff also received praise for their friendliness and helpfulness, especially in assisting families with things like carrying strollers.
Families traveling with children found the hotel's amenities suitable with specific mentions of children's play areas and easy access to family-friendly hiking trails nearby. Additionally, the convenience of a family-friendly restaurant in the vicinity was appreciated. All these aspects combined to make it an ideal choice for family stays, as echoed in several reviews. However, there were rare indications of dissatisfaction from a few guests regarding its suitability for family stays. Overall, the hotel presents itself as a pleasant option for those looking to travel with kids.
3 Star
'Le Relais Du Roy' offers a blend of classic charm and comfort, maintaining the essence of a traditional three-star hotel. The rooms, while on the smaller side and somewhat dated, are clean and provide a comfortable stay. Guests have highlighted the hotel's excellent location near Mont St Michel, adding to its appeal. While some feel the hotel struggles to meet the full three-star standard, particularly in terms of modern amenities and room size, others find it to be a well-priced and fair representation of the category.
The breakfast service is commendable, fitting within three-star expectations. Despite a few concerns such as occasional plumbing issues and mixed opinions about the value for the price, many agree that the hotel is a reasonable choice for its star rating and offers a satisfactory experience for travelers looking to explore the historic surroundings.
Dog Friendly
Le Relais Du Roy is well-regarded for its dog-friendly facilities and services. Guests frequently note that dogs are genuinely welcomed at this establishment, making it an excellent choice for travelers with pets. The hotel maintains a clear and accommodating dog-friendly policy, where pets are allowed as long as they are not bigger than the average size.
Visitors appreciate the ease with which they can travel with their dogs, often mentioning the smooth check-in process. While there is an additional fee of €7 for small dogs, this minor cost is seen as a fair trade-off for the convenience and comfort provided.
Overall, the hotel stands out as a good and animal-friendly venue, ensuring both pets and their owners have a pleasant stay.
No, Le Relais Du Roy doesn't have any pool.
No, a spa isn't available at Le Relais Du Roy.
Yes, Le Relais Du Roy welcomes dogs.
Yes, parking facilities are available at Le Relais Du Roy.