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Summary of reviewsThe ibis Le Puy-en-Velay Centre offers a comfortable and convenient stay for travelers, highlighted by its prime location in the heart of Le Puy-en-Velay. Guests appreciate its close proximity to historical and cultural attractions, making it an excellent base for exploring the city on foot. The hotel's ease of access to abundant, secure parking options is also highly praised.
The breakfast experience stands out, with guests consistently enjoying the diverse and hearty buffet that caters to various tastes. Although there are occasional mentions of room for improvement in pastries and replenishment during busy times, the breakfast is largely considered a highlight, offering a satisfying start to the day.
Dinner options at the on-site restaurant receive positive feedback for quality and convenience, with meals often described as delicious and reasonably priced. While the service might feel impersonal at times, dining on the terrace adds to the pleasing experience.
Room cleanliness is frequently commended, with many describing the accommodations as spotless and well-maintained. However, room size and dated features such as narrow beds and limited natural light are common points of contention. These factors make the space more suitable for short stays or solo travelers.
Staff at the hotel are noted for their friendliness, attentiveness, and professionalism, contributing to the welcoming atmosphere. Guests feel well-cared for and appreciate the team's willingness to offer recommendations and assist with needs.
The beds are generally comfortable, earning praise for boosting restful sleep, despite some concerns regarding firmness and bed arrangements. The hotel meets basic lodging needs and benefits from consistent cleaning services, although some guests feel it could better match three-star expectations by updating certain amenities and facilities.
Overall, ibis Le Puy-en-Velay Centre delivers a reliable and enjoyable stay with its strong focus on cleanliness, helpful staff, and a central location ideal for exploring the charm of Le Puy-en-Velay. Show more
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Dog Friendly Hotel
The hotel welcomes pets. Its central location allows easy access to nearby attractions.
Business Hotel
This hotel is near the city center and offers meeting rooms suitable for meetings, teambuilding, and conferences for up to 200 people. It has a restaurant with a terrace and a bar area. The hotel provides a large free car park and a paying garage.
Hotel with Parking
Located near the city center, this hotel provides free enclosed parking and a paid garage with electric vehicle charging stations. It is also close to historical monuments and the train station.
EV charging stations
Accessible Hotel
This hotel is wheelchair accessible and provides three dedicated rooms for people with reduced mobility. It also offers accessible parking, an elevator, a stair-free path to the entrance, and a wheelchair accessible path of travel.
Hotel with EV Charging Stations
This hotel is included in the list of properties in Haute Loire tagged with EV charging facilities. Specific details regarding the type or number of charging stations were not available in the provided information.
3-Star Hotel
This hotel offers a central location, making it easy to explore the city. It provides standard amenities for a comfortable stay. The hotel is part of a well-known chain, ensuring a consistent level of quality and service.
Family Friendly Hotel
Hotel with Tennis Courts
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room offers a TV with satellite channels, soundproof walls, a wardrobe, parquet floors as well as mountain views. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned twin room features a TV with satellite channels, soundproof walls, a wardrobe, parquet floors as well as mountain views. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in the heart of Le Puy-en-Velay, the Ibis Le Puy-en-Velay Centre boasts an ideally central location that is highly praised by its guests. The hotel's proximity to the historic city center makes it a superb choice for travelers eager to explore the rich cultural sites and monumental attractions of the area, such as the Saint-Michel d'Aiguilhe Rock and Our Lady of France, all of which are just a short walk away. Many guests appreciate the convenience of being able to wander the picturesque town center and access the city's main points on foot. The hotel also offers the advantage of easy and accessible parking, including a free parking option which is particularly beneficial given its central positioning. This makes it an excellent option for visitors planning a leisurely walking tour or those stopping over before embarking on the Chemin du Puy hike. The Ibis delivers a comfortable setting for any stay, be it for work or pleasure, enhanced by a welcoming atmosphere and attentive staff. With reasonable pricing and the consistent quality that Ibis is known for, this hotel offers convenience and comfort right at the edge of Le Puy-en-Velay's historic charm.
Breakfast
Breakfast at the ibis Le Puy-en-Velay Centre undeniably impresses guests with its hearty and diverse selection. Many reviewers consistently describe the buffet as complete, with a mix of savory and sweet options, satisfying various tastes and preferences. The breakfast is often noted for its generous variety, allowing guests to comfortably start their day with an abundant spread. The staff contributes positively to the overall experience, providing friendly service that complements the morning meal.
Despite largely positive feedback, there are occasional mentions regarding the quality of certain items like pastries, which some guests feel could be improved. Additionally, the timing of the buffet replenishment raises concerns during busier periods. Nonetheless, the general consensus is that breakfast is a highlight of the stay, with the hearty and varied offerings earning praise for their quality and generous portions.
Moreover, the convenience of an early start time at 6:00 AM allows guests with early schedules to enjoy their morning meal without stress. The location of the hotel further enhances the appeal, making it easy for guests to access the city center after a satisfying breakfast. Overall, the breakfast experience at ibis Le Puy-en-Velay Centre is widely regarded as both delicious and copious, leaving guests well-prepared for a day of exploration or business in this picturesque locale.
Dinner
The dining experience at Ibis Le Puy-en-Velay Centre receives a generally positive reception among guests, highlighted by its convenience and quality. The restaurant offers a variety of meals that are often praised for being of excellent quality, making it a preferable option for many visitors after a long day of exploration. Guests appreciate the hotel's practical dining options, including an on-site restaurant that serves lunch and dinner. The meals are typically described as delicious, featuring good cuisine that meets dietary needs, and the restaurant provides a satisfactory choice for evening dining with affordable prices. While the service may be seen as somewhat impersonal at times, the staff's attention to detail during events such as the King of the Bird is acknowledged positively. Additionally, the value for money and the option to dine on the terrace further enhance the dining appeal. However, a few reviews note average experiences and tough meat, indicating room for improvement in consistency. Overall, dining at Ibis is considered pleasant and convenient, complementing the comfortable accommodations and available facilities.
Rooms
Despite the charm of ibis Le Puy-en-Velay Centre's central location, offering easy access to the city's attractions, guests have expressed mixed feelings about the accommodations. Cleanliness consistently receives praise, with rooms and bathrooms frequently described as very clean and well-maintained. The beds are generally noted to be comfortable, adding a layer of coziness to the stay.
However, the predominant theme in guest feedback centers on the size of the rooms. Many find them extremely small, cramped, and not very functional, especially for two people. Comments suggest the rooms feel dated and in need of a refresh, with outdated features such as narrow twin beds and a suboptimal television setup. Some rooms have windows facing walls, which limits natural light, and issues such as small bathrooms and awkward fixtures are occasionally mentioned.
While the practicality of the room can suffice for a short stay or solo traveler, they might not be as comfortable for those looking for spacious accommodations. Overall, the hotel's strength lies in its cleanliness and location, but the size and condition of the rooms remain areas for potential improvement.
Beds
The beds at Ibis Le Puy-en-Velay Centre generally receive positive remarks for their comfort, with guests often praising the bedding as very comfortable or even exceptionally comfortable. Many travelers commend the cozy and restful sleep they experienced, noting the quality of the bedding and mattresses. The beds are frequently described as "incredibly comfortable" and "dreamlike," indicating a consistently high level of satisfaction among guests when it comes to sleeping arrangements.
However, a few reviews express concerns with specific aspects. While some guests found the beds a bit hard or the mattress toppers unstable, others noted issues with bed size and construction, such as beds being only 80cm wide or two beds pushed together to form a double bed. Additionally, there were mentions of bedding seeming a bit outdated, beneath the standard expected for a three-star hotel. Despite sporadic mentions of noise concerns and bedding maintenance issues, the overall impression remains largely favorable, emphasizing comfort and cleanliness.
Cleanliness
The ibis Le Puy-en-Velay Centre is characterized by its remarkable attention to cleanliness, making it a comfortable choice for travelers seeking a well-maintained stay. Guests frequently highlight the cleanliness of the rooms, describing them as "very clean," "spotless," and "impeccable." The hotel premises are consistently clean and tidy, contributing to a pleasant atmosphere. Although the decor and facilities are described as dated, the sanitary conditions remain admirable.
Visitors appreciate the pristine state of the bathrooms and restrooms, despite some noting a need for a slight refresh of the bathroom spaces. The comfort of the beds and rooms further elevate the stay experience, aligning with the high standards typical at Ibis hotels.
Situated conveniently within the city, the hotel benefits from a good location, offering the advantage of easy access to local attractions. The staff receives commendation for their professionalism, sense of service, and friendliness, contributing to an overall welcoming experience.
Despite an early wake-up call due to proactive cleaning activities, guests generally enjoy their stay, aided by comfortable and clean accommodations and the satisfactory quality of the amenities provided. The establishment stands out for its consistent cleanliness, making it a reliable choice for an enjoyable visit to Le Puy-en-Velay.
Staff
The staff of ibis Le Puy-en-Velay Centre consistently receives high praise from guests for their friendliness, attentiveness, and professionalism. Visitors frequently highlight the exceptionally warm and welcoming atmosphere created by the staff, contributing significantly to a pleasant stay. The welcoming team is often described as cheerful, helpful, and accommodating, with special mentions of their exceptional kindness and willingness to engage in pleasant conversations. The reception staff is noted for their professionalism, offering a friendly and courteous welcome, while being attentive and responsive to guest needs. Although there were isolated mentions of less enthusiastic service in the dining area, the overall impression of the staff remains highly positive, with their proactive approach to assisting guests and providing useful recommendations for dining and securing guest belongings. This high level of service ensures that guests feel valued and comfortable throughout their stay.
Parking
The 'ibis Le Puy-en-Velay Centre' boasts a variety of well-appreciated parking options that greatly enhance the guest experience. Visitors frequently highlight the ample, secure, and free private parking available on-site, which is particularly beneficial for travelers exploring the city center. The ease of access to these parking facilities is often cited as a significant advantage, providing a convenient option for leaving vehicles safely while visiting local attractions. Many guests appreciate the secure and closed garages available, including the dedicated space for motorcycles and the option of an underground garage. The plentiful parking options ensure that finding a spot is generally hassle-free, adding to the overall appeal of the accommodation. Whether parking directly at the hotel or within a private, free outdoor lot, guests find the parking situation a reliable and positive aspect of their stay, allowing them to enjoy the city on foot without worries.
3 Star
Ibis Le Puy-en-Velay Centre offers a reliable choice for travelers seeking a stay in this charming city. The hotel features its own restaurant, adding convenience for guests who prefer dining on-site. Although the accommodation may not be particularly luxurious, it provides adequate comfort for a short visit. Guests can expect consistent daily cleaning and bed-making services, ensuring a tidy environment throughout their stay.
However, some aspects of the hotel may leave guests wishing for more, especially for a three-star rating. The rooms can vary greatly in quality, with some providing a basic experience akin to budget accommodations. Space is noted to be limited, contributing to a perception that the hotel’s rating might not fully align with its amenities. Moreover, the absence of in-room kettles for coffee and tea detracts from the expected conveniences at similarly rated hotels.
Situated slightly away from the bustling heart of the city, potential guests might find the location less central than anticipated. Additionally, the overall condition of the hotel is described as well-worn and occasionally noisy, factors which might influence the satisfaction of a stay. Overall, while the hotel fulfills basic lodging needs, certain areas could benefit from updates to better meet three-star expectations.
No, ibis Le Puy-en-Velay Centre doesn't have any pool.
No, a spa isn't available at ibis Le Puy-en-Velay Centre.
Yes, ibis Le Puy-en-Velay Centre welcomes dogs.
Yes, parking facilities are available at ibis Le Puy-en-Velay Centre.
No, ibis Le Puy-en-Velay Centre doesn't have a gym.