Pilgrim Inn

Lee 42.30108900, -73.24262300 , 165 Housatonic Street (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPilgrim Inn, situated in the beautiful Berkshires, is widely praised for its prime location, which balances accessibility and tranquility. It offers guests easy access to nearby attractions such as Tanglewood and the charming downtown area of Lee, as well as proximity to several dining and shopping options. This strategic positioning makes the inn an ideal base for exploring Stockbridge, October Mountain Forest, and the scenic landscapes of the region.

While the inn does not provide breakfast, guests appreciate the numerous nearby alternatives, including a well-regarded breakfast spot conveniently located across the street. Rooms at Pilgrim Inn receive mixed reviews, with many guests complimenting their cleanliness, spaciousness, and comfortable beds. Some rooms have been updated with modern touches, providing a pleasant stay. However, certain accommodations are noted for having outdated furniture and basic amenities, with occasional issues such as stale odors and maintenance lapses.

Guests frequently commend the overall cleanliness and upkeep of the inn, although the facility's age sometimes shows through older smoke smells and mustiness. Despite these drawbacks, the cleaning staff is recognized for maintaining commendable standards.

The staff at Pilgrim Inn is generally praised for their friendliness and helpfulness, particularly via phone interactions. However, the absence of staff on site, especially during check-in, poses a challenge for those who prefer face-to-face communication.

The beds are consistently highlighted for their comfort, with many guests reporting restful nights on large, cozy mattresses. While some guests encountered issues with bedding quality over time, the majority found the sleeping experience satisfactory.

In summary, Pilgrim Inn offers a convenient and affordable stay, particularly suitable for travelers prioritizing location and budget, with a few areas of improvement in amenities and in-person service.
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Dog Friendly Inn

Room Types
Queen Room with Two Queen Beds A cable TV, refrigerator and microwave are included in this air-conditioned room.

King Room A cable TV, refrigerator and microwave are included in this air-conditioned room.

Deluxe Queen Room The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV. The unit has 2 beds.

Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

Guest Reviews
6.5
Rated
Location
Nestled in the picturesque Berkshires, Pilgrim Inn boasts a location that strikes the perfect balance between accessibility and tranquility. Situated close to the prominent Interstate highway, it offers easy access for travelers, making it a convenient stop for those exploring the area or passing through. Guests frequently mention the proximity to Tanglewood, a renowned performance venue, as well as the quaint downtown area of Lee, providing ample opportunities for sightseeing and exploration.

With the Mass Pike and several major roads nearby, the inn is superbly positioned for those seeking both adventure and convenience. The immediate vicinity offers a variety of dining options, from local favorites to familiar chains like Dunkin' Donuts and Starbucks, catering to all culinary preferences. Additionally, the location is favorable for accessing storefronts and necessities such as pharmacies and supermarkets, making it practical for extended stays or quick visits.

Pilgrim Inn’s strategic location allows guests to effortlessly explore the scenic beauty of Stockbridge and October Mountain Forest, inviting them to indulge in peaceful hikes and picturesque landscapes. The inn provides excellent value for its price, especially given its favorable setting, clean rooms, and accommodating staff. Whether on a leisure trip or a nature retreat, guests appreciate the easy phone check-ins and spacious accommodations, enhanced by the dog-friendly policy and abundant parking.

Altogether, Pilgrim Inn presents an ideal base for exploring the heart of the Berkshires, combining convenience, comfort, and affordability, with its excellent location serving as a prime highlight.

Breakfast
Visitors to the Pilgrim Inn should plan ahead regarding their morning meals, as reviews consistently note the absence of a breakfast offering. While breakfast isn't provided on-site, guests have found nearby alternatives convenient and satisfying. Located just steps away, a supermarket and various dining options, including a popular restaurant called Rose, offer ample choices for starting the day. Furthermore, across the street is a well-regarded breakfast spot, making it easy for guests to explore local dining possibilities despite the hotel's lack of breakfast service.

Rooms
Pilgrim Inn presents a mixed blend of experiences when it comes to its guest rooms, offering a variety of accommodations to suit different preferences. Guests frequently highlight both positive and negative aspects of their stay. On the positive side, many rooms are praised for their cleanliness and spaciousness, with comfortable beds providing restful nights. Some guests have enjoyed newly decorated or upgraded rooms, enhancing their stay with modern touches. The Inn also offers sizeable rooms, which can be a pleasant surprise for visitors.

However, not all reviews reflect this as a consistent experience. A number of guests reported issues with outdated furniture, old mattresses, and pervasive odors such as stale smoke or mustiness in several rooms. Some rooms have been noted for their very basic amenities, lacking a modern appeal that travelers might expect. The absence of staff presence, particularly during check-in, was also mentioned as a novel experience for some.

While cleanliness is often noted, there are complaints about insufficient cleaning and maintenance, with some rooms appearing more worn and less meticulously cared for. Common concerns include old carpeting, dirt stains, and chemical smells that detract from the overall experience. Despite these issues, the general consensus leans towards rooms being serviceable, providing a budget-friendly option for those prioritizing price over luxury.

Beds
At Pilgrim Inn, one consistent theme emerges from guest reviews: the comfort of the beds. Many guests have found the beds to be comfortable, with several people describing them as very comfortable or super comfortable. Special mention is given to the large beds that offer ample space. The mattresses and pillows are often praised for enhancing the quality of sleep, although some guests have noted issues such as old pillows and bedding. In a few instances, the comfort level of the beds varied; some guests experienced lumpy mattresses or beds that felt worn out, while a couple of reviews mentioned unpleasant odors. Despite minor complaints about the bedding and room maintenance needing attention, the majority sentiment highlights the cozy bedding experience at Pilgrim Inn.

Cleanliness
Nestled conveniently close to major routes, Pilgrim Inn offers spacious accommodations, highly appreciated for their clean and comfortable interiors. Many guests found the rooms to be very clean and spacious, with comfortable beds and well-maintained amenities. Despite being a bit outdated, the overall cleanliness and upkeep of the rooms receive positive remarks, with some guests describing them as nicely done and very comfortable.

However, the hotel does face challenges with maintenance, as some guests noted outdated facilities and issues such as old smoke smells, mustiness, and occasional lapses in room and bathroom cleanliness. Maintenance concerns extend to the bathrooms, where some guests encountered dirt, odors, and issues with water temperature and flow. Guests also reported occasional problems with the presence of smoke smells throughout the building and absentee management during their stay.

Despite these issues, Pilgrim Inn maintains commendable standards with responsive cleaning staff, contributing to an overall clean and comfortable experience for guests. With spacious and comfortable rooms, the inn remains a favorable option for travelers seeking reliable accommodations in a convenient location.

Staff
At Pilgrim Inn, the experience with the staff seems to be a mixed bag. On one hand, guests praise the staff for their apparent friendliness and helpfulness, with many finding the team attentive, accommodating, and incredibly polite, particularly when dealing with inquiries over the phone. Some guests highlighted specific staff members, like Heidi and a few others, who stood out due to their kindness and willingness to assist.

However, several reviews point out a lack of physical presence of staff at the property. Many guests noted the unavailability of staff during check-in, and the lack of interaction with anyone on-site left some feeling impersonal and frustrated. Despite several positive encounters with phone representatives, the absence of in-person communication raised concerns. Guests who prefer face-to-face interaction sometimes found their issues were not resolved satisfactorily, even though phone staff made efforts to be respectful and attentive.

Overall, while the staff at Pilgrim Inn is recognized for their courteous and helpful demeanor, especially over the phone, the absence of in-person support and interaction can be a drawback for those who value immediate assistance and communication during their stay.


No, Pilgrim Inn doesn't have any pool.

No, a spa isn't available at Pilgrim Inn.

Yes, Pilgrim Inn welcomes dogs.

No, parking facilities aren't available at Pilgrim Inn.

No, Pilgrim Inn doesn't have a gym.

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