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Summary of reviewsHOTEL LAGO ARARAS is favorably reviewed for its excellent location, strategically positioned in a quiet residential area yet conveniently close to various points of interest including the NESCAFÉ factory. Guests appreciate the peaceful surroundings and the practicality of its placement, along with the added benefit of nearby covered parking facilities.
The breakfast service at the hotel receives mixed feedback. While some guests describe it as delicious and of good quality, highlighting terms like "excellent," "tasty," and "well-served," others feel it lacks variety and options, noting issues like cold scrambled eggs, poorly presented food items and a dark breakfast area. Despite these criticisms, it can provide a pleasant start to the day for some visitors.
Rooms at HOTEL LAGO ARARAS are generally perceived as clean, spacious and comfortable. Guests appreciate the coziness and cleanliness of the new accommodations. However, some reviews point out issues such as dirty rooms, musty smells and occasional insects. The construction materials might also lead to thinner walls and less sound insulation. Bathroom cleanliness is another area with mixed reviews with concerns about mold and dirty fixtures.
The overall cleanliness of the hotel is viewed positively by many guests who praise the clean bed linens and well-maintained facilities. However, there are notable complaints about bathroom hygiene and bed linen maintenance with some guests encountering stained linens and hair in the bathrooms.
The staff at HOTEL LAGO ARARAS is consistently praised for their kindness, professionalism and helpfulness, significantly enhancing the guest experience. Despite a few isolated issues, the attentive and friendly service from the reception and other hotel personnel contributes greatly to a positive stay.
Parking facilities at the hotel are generally well-received, offering a spacious and convenient garage for guests traveling with vehicles, despite the structure's relative size.
Finally, the comfort of the beds is frequently highlighted with many guests finding them very comfortable and appreciating the fresh smell of the bed sheets and pillows. Nevertheless, some inconsistencies remain with occasional reports of dirty and stained linens, as well as mentions of hard or uncomfortable mattresses.
In summary, HOTEL LAGO ARARAS offers a strategically convenient and serene location with largely comfortable and clean accommodations. It provides excellent service from its staff and ample parking facilities, although breakfast and certain aspects of cleanliness could see improvements.
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