Holiday Inn Leon by IHG
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Summary of reviewsHoliday Inn Leon by IHG, shines as a highly recommended accommodation option in León, thanks to its strategic location, excellent service and comfortable amenities. Positioned just two blocks from the León bus terminal, the hotel offers unparalleled convenience for exploring key attractions, shopping areas and cultural sites, all within walking distance.
Guests appreciate the cleanliness and comfort of the hotel, noting particularly the spacious parking and accommodating rooms which are ideal for families. The well-maintained facilities, including a well-heated indoor pool, contribute positively to the overall guest experience. The combination of location, cleanliness and friendly staff collectively make for a pleasant and hassle-free stay.
The breakfast buffet stands out for its variety and quality with many guests enjoying the fresh and flavorful food. Despite some opinions on limited variety and a few operational flaws, the general sentiment is positive, considering it a highlight of their stay. Dinner services also receive commendations for delicious food and excellent service, further enhanced by the convenient location and ambiance of the hotel’s dining facilities.
Rooms at the hotel are frequently praised for their excellent cleanliness, comfort and spaciousness with beds and pillows often noted for their exceptional softness and support, aiding in a restful night’s sleep. While there are minor criticisms about outdated decor and occasional maintenance issues, these do not overshadow the generally high standards of the hotel's accommodations.
Moreover, the staff at Holiday Inn Leon earn high praise for their friendliness and attentiveness. The commendable service extends from the restaurant to housekeeping, making guests feel particularly well-cared for with individual staff members like Luis receiving special mentions.
Lastly, the indoor pool, despite its size and occasional crowding, is appreciated for its cleanliness, good temperature and maintained reservation system, providing a relaxing and enjoyable experience for visitors.
Overall, Holiday Inn Leon by IHG, impresses with its prime location, impeccable cleanliness, excellent service and myriad comforts, making it a top choice for travelers visiting León.
Categories
Guests appreciate the cleanliness and comfort of the hotel, noting particularly the spacious parking and accommodating rooms which are ideal for families. The well-maintained facilities, including a well-heated indoor pool, contribute positively to the overall guest experience. The combination of location, cleanliness and friendly staff collectively make for a pleasant and hassle-free stay.
The breakfast buffet stands out for its variety and quality with many guests enjoying the fresh and flavorful food. Despite some opinions on limited variety and a few operational flaws, the general sentiment is positive, considering it a highlight of their stay. Dinner services also receive commendations for delicious food and excellent service, further enhanced by the convenient location and ambiance of the hotel’s dining facilities.
Rooms at the hotel are frequently praised for their excellent cleanliness, comfort and spaciousness with beds and pillows often noted for their exceptional softness and support, aiding in a restful night’s sleep. While there are minor criticisms about outdated decor and occasional maintenance issues, these do not overshadow the generally high standards of the hotel's accommodations.
Moreover, the staff at Holiday Inn Leon earn high praise for their friendliness and attentiveness. The commendable service extends from the restaurant to housekeeping, making guests feel particularly well-cared for with individual staff members like Luis receiving special mentions.
Lastly, the indoor pool, despite its size and occasional crowding, is appreciated for its cleanliness, good temperature and maintained reservation system, providing a relaxing and enjoyable experience for visitors.
Overall, Holiday Inn Leon by IHG, impresses with its prime location, impeccable cleanliness, excellent service and myriad comforts, making it a top choice for travelers visiting León.
Business Hotel
This hotel offers services and amenities suitable for business needs. It is well-equipped to cater to business travelers.
Accessible Hotel
This hotel features a range of accessibility amenities such as assistive listening devices, Braille/raised signage, elevators, wheelchair-accessible parking, and a wheelchair-accessible path of travel throughout the property.
4-Star Hotel
This hotel offers a comfortable stay with convenient access to Del Bajío International Airport. It features free high-speed Internet access and a 24-hour Business Center. It also has very good reviews.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Indoor Pool
Guest Reviews
Holiday Inn Leon by IHG, boasts an exceptional location praised by many guests for its proximity to key attractions. Situated just two blocks from the León bus terminal, the hotel offers convenience for travelers. The proximity to the leather shopping area, historical and cultural sites makes it a prime choice for exploring the city. Guests appreciate being close to stores and within a nice walking distance to various points of interest. The location is considered the best, allowing easy access to all the main roads in the city without the need to use a car.
The hotel is also commended for its cleanliness, comfort and friendly staff, contributing to a pleasant stay. Guests enjoy spacious parking and comfortable rooms, which are especially beneficial for families. The facilities, including a heated pool, receive positive mentions, adding to the overall comfort. The combination of excellent location, cleanliness and quality service enhances the overall guest experience, making it a highly recommended option for visitors to León.
Holiday Inn Leon by IHG, features a breakfast buffet that has been warmly received by many guests for its variety and quality. Numerous reviews commend the breakfast offerings as very good with some describing it as excellent, sensational and impressive. Guests particularly appreciate the freshness, flavor and the attentiveness of the staff when serving made-to-order items.
However, there are mixed opinions regarding the variety and consistency of the buffet. While certain guests speak highly of the varied and delicious selection, others feel the food at the breakfast buffet lacks variety, particularly in terms of fruit and some dishes, like stews, could use more flavor. Additionally, the coffee has been noted as being very bitter by some.
There are also operational concerns reported by a few visitors. Instances of the breakfast not being included as booked, issues with honoring the included breakfast for children and slow, disorganized service have been highlighted. Some guests suggest that the current strategy for managing the breakfast buffet needs refinement.
Despite these few drawbacks, the overall sentiment places Holiday Inn Leon’s breakfast in a positive light with many guests enjoying the flavorful experience and considering it a key highlight of their stay.
Guests often praise the dinner experience at Holiday Inn Leon, citing the food as delicious and of excellent quality. The hotel's restaurant has received positive remarks for both its service and the quality of its dishes. Additionally, many found the hotel's location to be convenient, which adds to the overall dining experience. The pool bar and restaurant services also contributed positively to guests’ visits. Despite a few service hiccups, the general sentiment about the hotel's dinner offerings is notably favorable.
'Holiday Inn Leon by IHG' offers a comfortable and pleasant stay with many guests praising the excellent quality of the amenities and the overall cleanliness of the rooms. Numerous reviews highlight the comfort of the beds and pillows, often described as very soft and providing an excellent night's rest. The rooms are also noted for their spaciousness, contributing to a relaxing atmosphere.
The hotel's facilities receive positive remarks for being well-maintained and clean. Guests appreciate the comfortable and clean rooms, adding to the overall appeal of the accommodation.
However, there are mentions of minor inconveniences such as outdated rugs and slightly dim lighting in some rooms. Additionally, a few guests encountered issues like a calcified shower, an unpleasant smell upon arrival and isolated incidents of cleanliness lapses.
Despite these minor setbacks, many consider 'Holiday Inn Leon by IHG' to be the best accommodation option in León, thanks to the combination of comfort, cleanliness and excellent service from the staff.
Guests at Holiday Inn Leon by IHG, frequently highlight the exceptional comfort of the beds with numerous mentions of them being extremely comfortable and conducive to a restful stay. Many reviews speak positively about the softness and coziness of both the beds and the pillows, often leading to excellent rest. Visitors also appreciate the cleanliness and the quality of the duvets, which add to the overall comfort. However, there are occasional reports of issues with some mattresses, such as sagging or being able to feel the springs. Despite these few concerns, the overwhelming sentiment is one of satisfaction with the overall comfort offered by the hotel's bedding.
Holiday Inn Leon by IHG, receives high praise for its cleanliness from guests. The hotel is consistently described as very clean with impeccable facilities and rooms that are always fresh and tidy. Guests frequently note the excellent cleanliness of the establishment, highlighting both the comfort and safety that come with such high standards. The hotel's central location and convenient parking add to its appeal. Although there are some minor issues, such as occasional noise and slow room service, the overall cleanliness and friendly staff contribute to a comfortable stay.
At the Holiday Inn Leon by IHG, guests repeatedly highlight the exceptional quality of the staff. Words like friendly, kind and attentive frequently appear in reviews, reflecting a strong emphasis on customer service. Special mentions go to individuals such as Luis in the restaurant, who made a notable impact with his warm and attentive service.
Overall, the hotel's staff receives high praise for their unbeatable attention, politeness and helpfulness. The waiters and bar staff are especially commended for their spectacular service, adding to the overall positive experience. Cleanliness and comfort are also consistently mentioned, enhancing the guest experience further.
Though a few isolated reviews noted lesser helpfulness or attentiveness, these seem to be exceptions rather than the rule. Generally, the Holiday Inn Leon staff make a lasting positive impression with their exceptional attention to detail and dedication to guest satisfaction.
The indoor pool at Holiday Inn Leon receives positive feedback for being enclosed, clean and well-heated, providing a comfortable swimming experience. Guests appreciate the good temperature of the water, making it inviting for a dip. Despite being described as small and sometimes crowded, the pool maintains cleanliness and a warm atmosphere. Additionally, the pool operates on a reservation system, which helps manage its usage and maintain a satisfying experience for all visitors. However, a strong chlorine smell has been noted. Overall, the pool is a favorable feature for those staying at the hotel.
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Location
The hotel is also commended for its cleanliness, comfort and friendly staff, contributing to a pleasant stay. Guests enjoy spacious parking and comfortable rooms, which are especially beneficial for families. The facilities, including a heated pool, receive positive mentions, adding to the overall comfort. The combination of excellent location, cleanliness and quality service enhances the overall guest experience, making it a highly recommended option for visitors to León.
Breakfast
However, there are mixed opinions regarding the variety and consistency of the buffet. While certain guests speak highly of the varied and delicious selection, others feel the food at the breakfast buffet lacks variety, particularly in terms of fruit and some dishes, like stews, could use more flavor. Additionally, the coffee has been noted as being very bitter by some.
There are also operational concerns reported by a few visitors. Instances of the breakfast not being included as booked, issues with honoring the included breakfast for children and slow, disorganized service have been highlighted. Some guests suggest that the current strategy for managing the breakfast buffet needs refinement.
Despite these few drawbacks, the overall sentiment places Holiday Inn Leon’s breakfast in a positive light with many guests enjoying the flavorful experience and considering it a key highlight of their stay.
Dinner
Rooms
The hotel's facilities receive positive remarks for being well-maintained and clean. Guests appreciate the comfortable and clean rooms, adding to the overall appeal of the accommodation.
However, there are mentions of minor inconveniences such as outdated rugs and slightly dim lighting in some rooms. Additionally, a few guests encountered issues like a calcified shower, an unpleasant smell upon arrival and isolated incidents of cleanliness lapses.
Despite these minor setbacks, many consider 'Holiday Inn Leon by IHG' to be the best accommodation option in León, thanks to the combination of comfort, cleanliness and excellent service from the staff.
Beds
Cleanliness
Staff
Overall, the hotel's staff receives high praise for their unbeatable attention, politeness and helpfulness. The waiters and bar staff are especially commended for their spectacular service, adding to the overall positive experience. Cleanliness and comfort are also consistently mentioned, enhancing the guest experience further.
Though a few isolated reviews noted lesser helpfulness or attentiveness, these seem to be exceptions rather than the rule. Generally, the Holiday Inn Leon staff make a lasting positive impression with their exceptional attention to detail and dedication to guest satisfaction.
Pool
Yes, Holiday Inn Leon by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Leon by IHG.
No, Holiday Inn Leon by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Leon by IHG.
Yes, Holiday Inn Leon by IHG has a gym.
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