Radisson Poliforum Plaza Hotel Leon
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Summary of reviewsRadisson Poliforum Plaza Hotel Leon is a standout choice for travelers, especially for those seeking a convenient and strategic location. The hotel's proximity to key areas like the León Fair, Poliforum, downtown and the stadium ensures easy access to major attractions and services. Guests appreciate the quiet, safe environment, along with ample secure parking.
The breakfast service receives positive remarks for its taste and completeness, though some guests feel the variety could be improved and find the buffet expensive. The dinner experience varies with many enjoying the delicious, affordable food, though some point out limited menu options and occasional slow service.
Rooms are consistently praised for comfort, spaciousness and cleanliness with modern amenities and excellent bedding contributing to a relaxing stay. While minor maintenance issues like non-functioning air conditioning and outdated bathroom accessories are noted, these seldom detract from the overall comfort and luxury.
Cleanliness across the hotel is generally well-regarded with occasional inconsistencies addressed by attentive staff. The hotel staff are frequently commended for their friendliness and excellent service, enhancing the guest experience significantly.
The free WiFi service has mixed reviews with reliable connectivity in public areas but issues with weak signals and low internet speeds in rooms. The gym is well-equipped, though maintenance of equipment like treadmills could be improved.
The hotel’s spacious and secure parking is a notable convenience, complementing its family-friendly amenities like a warm swimming pool and comfortable beds, which are highlighted for ensuring a good night's sleep.
As a four-star hotel, Radisson Poliforum Plaza Hotel Leon offers excellent value, combining a great location, clean facilities and top-notch service, making it ideal for both leisure and business travelers. While some facilities might be slightly outdated, the overall experience remains positive with reliable service and good-quality food contributing to a satisfactory stay. The hotel's suitability for business travelers is enhanced by free parking and adequate workspaces, despite occasional equipment issues in the business center.
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The breakfast service receives positive remarks for its taste and completeness, though some guests feel the variety could be improved and find the buffet expensive. The dinner experience varies with many enjoying the delicious, affordable food, though some point out limited menu options and occasional slow service.
Rooms are consistently praised for comfort, spaciousness and cleanliness with modern amenities and excellent bedding contributing to a relaxing stay. While minor maintenance issues like non-functioning air conditioning and outdated bathroom accessories are noted, these seldom detract from the overall comfort and luxury.
Cleanliness across the hotel is generally well-regarded with occasional inconsistencies addressed by attentive staff. The hotel staff are frequently commended for their friendliness and excellent service, enhancing the guest experience significantly.
The free WiFi service has mixed reviews with reliable connectivity in public areas but issues with weak signals and low internet speeds in rooms. The gym is well-equipped, though maintenance of equipment like treadmills could be improved.
The hotel’s spacious and secure parking is a notable convenience, complementing its family-friendly amenities like a warm swimming pool and comfortable beds, which are highlighted for ensuring a good night's sleep.
As a four-star hotel, Radisson Poliforum Plaza Hotel Leon offers excellent value, combining a great location, clean facilities and top-notch service, making it ideal for both leisure and business travelers. While some facilities might be slightly outdated, the overall experience remains positive with reliable service and good-quality food contributing to a satisfactory stay. The hotel's suitability for business travelers is enhanced by free parking and adequate workspaces, despite occasional equipment issues in the business center.
Hotel for Honeymoon
This hotel is centrally located and within walking distance of downtown. It offers comfortable rooms and a range of amenities suitable for a relaxing honeymoon.
Hotel with Swimming Pool
This hotel is noted for its pool and proximity to the Poliforum. It offers a comfortable stay with a range of amenities, making it a popular choice for visitors to the area.
Heated Pool Outdoor Pool
Business Hotel
This hotel is located close to Poliforum and offers free WiFi and parking. It likely provides business-related amenities and services, given its name and proximity to the convention center.
Hotel with Parking
The hotel offers parking facilities for guests. The parking area is spacious and easy to navigate.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests and provides wheelchair access. Visual aids, such as Braille signage, are also available to assist guests.
4-Star Hotel
This hotel stands out for its excellent location and top-notch facilities. Guests praise its ease and comfort of stay and the friendliness of the reception staff. It also offers spa services.
Hotel with Outdoor Pool
Includes an outdoor pool area equipped with pool loungers and a terrace for guests to relax and enjoy the outdoors.
Hotel with Heated Pool
Provides a comfortable stay with a heated pool and excellent services. The hotel is conveniently located, offering easy access to local attractions and a relaxing heated pool for guests.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
Radisson Poliforum Plaza Hotel Leon boasts an outstanding location, making it an ideal choice for travelers seeking convenience and accessibility. Guests consistently praise its proximity to key areas such as the León Fair, Poliforum, downtown and the stadium. The hotel is situated in a nice and safe area, contributing to a comfortable stay. Additionally, it is easily accessible from main avenues and has a quiet atmosphere despite being in a busy district.
Ample secure parking and friendly, attentive staff add to the positive experience. The hotel is also within walking distance to stores, pharmacies and restaurants, making it very convenient for guests to access various services without needing a car. The central location, combined with clean, well-maintained facilities, ensures that visitors have a pleasant and hassle-free stay. This hotel stands out not only for its strategic location but also for the quality of its accommodations and service.
Radisson Poliforum Plaza Hotel Leon offers a breakfast experience that has received a mix of feedback from guests. Many visitors praise the breakfast for being very good with several describing the buffet as delicious and complete, especially during Sundays. The breakfast is highlighted as a positive aspect of the hotel experience by numerous guests with terms like very tasty and excellent being commonly used.
However, not all feedback is equally glowing. Some guests mention that the variety of food is limited and the buffet can be expensive. The breakfast was described as basic by a few and in some cases, the quality of service at the restaurant did not meet expectations. Additionally, there were comments about breakfast not being included in certain bookings with specific mention that minors' breakfasts were not covered, leading to additional charges for families.
Overall, while the breakfast receives high marks for taste and completeness from many guests, areas such as variety, cost and inclusivity of minor guests' meals have room for improvement.
The Radisson Poliforum Plaza Hotel Leon offers a mixed dining experience according to guest reviews. On one hand, many guests appreciated the delicious food and affordable prices, describing the restaurant as wonderful and delightful with fast service. Diners enjoyed the variety in the buffet and noted the amazing food and excellent cuisine. However, several reviews pointed out areas in need of improvement. Complaints included slow service, limited meal options and a lack of variety in the dinner menu. Some guests were dissatisfied with the taste and quality, mentioning that the food was sometimes tasteless or poorly prepared. Instances of expensive but unsatisfactory meals were also noted. Despite these criticisms, the hotel's culinary offerings do have their highlights, particularly with certain dishes that left a positive impression on guests.
The Radisson Poliforum Plaza Hotel Leon offers rooms that are consistently praised for their comfort, spaciousness and cleanliness. Many guests highlight the rooms as being large, well-equipped and modern, providing a relaxing environment throughout their stay. The rooms are frequently described as comfortable with excellent bedding and a high level of cleanliness. Guests also appreciate the brightness and design of the rooms, making them feel cozy and inviting.
However, there are occasional mentions of maintenance issues such as non-functioning air conditioning, problematic key programming and older bathroom accessories that may need an update. Some guests noted that the rooms had outdated features like old carpets, antique furniture and a musty smell.
Despite these occasional setbacks, the general sentiment regarding the rooms is positive with many guests complimenting the hotel's spacious and comfortable accommodations. Additionally, the hotel's facilities, including a well-maintained pool and a decent gym, contribute to an overall pleasant stay. Frequent visitors emphasize the comfort and luxury provided, making it a favored lodging option in Leon.
Radisson Poliforum Plaza Hotel Leon has garnered quite positive feedback when it comes to their beds. Many guests repeatedly emphasize the comfort, describing the beds as very comfortable and even super comfortable. Both the regular and king-size beds provide a plush and relaxing experience, ensuring a good night's sleep. The pillows also receive praise with many finding them comfortable and supportive. While some beds were noted to be soft and cozy, there were occasional mentions of beds being too hard or mattresses being overly soft.
The hotel's bedding is mostly regarded as clean and comfortable, adding to the overall quality of sleep. However, there are isolated concerns about torn pillowcases and the need for new pillows, sheets and comforters. Despite these minor issues, the general sentiment is one of satisfaction with the bed comfort, making Radisson Poliforum Plaza Hotel Leon a pleasing stay for those who prioritize a good night's sleep on a comfortable bed.
Radisson Poliforum Plaza Hotel Leon generally receives positive remarks regarding its cleanliness and service. Guests frequently describe the hotel as very clean and well-maintained, highlighting that the rooms are particularly spotless and comfortable. The amenities, such as the pool, are also noted to be clean and inviting.
However, there are sporadic concerns pointing to inconsistencies in cleanliness. A few guests encountered issues like dirty sun loungers, clogged sinks and non-functional bathroom extractor fans. Some rooms, particularly Room 242, were reported to have a musty smell and flies. Additionally, there were isolated incidents involving dirty towels, areas with bird droppings and food trays left in hallways for extended periods.
Despite these occasional issues, the hotel staff are generally praised for their attentive service and the overall facilities are described as modern and comfortable. The hotel's location and the staff's courteous attention contribute positively to the guest experience, making it a reliable choice for visitors to Leon.
The Radisson Poliforum Plaza Hotel Leon garners high praise for its staff, consistently noted for providing excellent service and ensuring a positive guest experience. Guests frequently highlight the friendliness and competence of the reception staff with specific mentions of individuals like Mr. Maximiliano and various receptionists who contribute to a warm and welcoming atmosphere.
The restaurant staff, including commendations for Fernando the waiter and the grill chefs, are described as super friendly and attentive, enhancing the dining experience. Overall, the attention to detail and kindness are recurring themes with guests appreciating the helpful and kind nature of all staff members, from bellboys to waitstaff.
Despite a few isolated instances of perceived rudeness, the majority of reviews emphasize the staff's attentiveness, efficiency and readiness to assist with any needs. The overall sentiment is one of genuine care and dedication, making the stay at this hotel notable for the extraordinary service provided by its team.
The Radisson Poliforum Plaza Hotel Leon offers a mixed experience when it comes to its WiFi service. On a positive note, guests have appreciated the availability of free public WiFi and the secure internet connection provided. However, many have found the overall quality of the WiFi to be lacking. Issues such as low internet speeds, weak signals and intermittent connectivity have been frequently reported. Some guests experienced difficulty in connecting to the network from their rooms with the signal either being very poor or non-existent. While the WiFi service is functional in public areas, there is a clear need for improvements in bandwidth and signal strength throughout the hotel to ensure a more reliable internet experience for all guests.
Radisson Poliforum Plaza Hotel Leon offers a gym praised for being well-equipped and complete, providing guests with a good workout experience. Most comments highlight the variety and quality of the gym equipment, contributing to a positive impression of the gym area. However, there are notes on maintenance needs, specifically mentioning that only one out of three treadmills was operational at times. While there were some concerns regarding the gym area having an odor, overall guest feedback about the gym remains favorable.
Radisson Poliforum Plaza Hotel Leon offers excellent parking facilities that guests have found highly satisfactory. The parking area is spacious and secure, providing peace of mind for those leaving their vehicles. The availability of covered parking is particularly appreciated, ensuring cars are protected from the elements. While a few reviews noted the absence of a visible security guard, guests still felt safe and praised the hotel for providing reliable and free parking. The convenience of the parking location near reception is an added benefit, contributing to an overall positive experience.
The Radisson Poliforum Plaza Hotel Leon is often highlighted as an excellent choice for family stays. Guests frequently mention enjoying quality time with their families, particularly appreciating the warm swimming pool that seems to be a hit with children. The bar service is noted for being family-friendly and the hotel is described as perfect and comfortable for both family trips and gatherings with friends. Celebrations such as birthday parties are also positively reviewed with families spending pleasant afternoons together. The hotel's consistent appeal to children, especially the pool, encourages families to return regularly.
Radisson Poliforum Plaza Hotel Leon offers a four-star experience that stands out for its excellent location and top-notch facilities, making it ideal for short stays. Guests praise its perfect location, ease and comfort of stay and the friendliness of the reception staff. Despite some remarks about the facilities being a bit outdated, they are reported to be in good condition and functional.
Cleanliness and exceptional service are consistent highlights, ensuring a pleasant experience. The hotel's food, described as good quality, further enhances the value provided at a reasonable price. While breakfast for children may not be included for some guests, overall, the cost-benefit ratio is appreciated.
In summary, this hotel serves as a solid choice for travelers seeking comfort and convenience, backed by reliable service and an attractive price point.
The Radisson Poliforum Plaza Hotel Leon appears to be a practical choice for business travelers. Guests highlight the convenience for work-related activities, noting the hotel's suitability for those working in the city or traveling for business purposes. Free parking is an appreciated amenity, adding to the convenience for those who drive. Many find it excellent for a short stay, indicating its efficiency for quick business trips. While there is some mention of non-functional business center equipment, overall, the hotel provides adequate workspace for completing work activities, making it a reliable option for business needs.
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Location
Ample secure parking and friendly, attentive staff add to the positive experience. The hotel is also within walking distance to stores, pharmacies and restaurants, making it very convenient for guests to access various services without needing a car. The central location, combined with clean, well-maintained facilities, ensures that visitors have a pleasant and hassle-free stay. This hotel stands out not only for its strategic location but also for the quality of its accommodations and service.
Breakfast
However, not all feedback is equally glowing. Some guests mention that the variety of food is limited and the buffet can be expensive. The breakfast was described as basic by a few and in some cases, the quality of service at the restaurant did not meet expectations. Additionally, there were comments about breakfast not being included in certain bookings with specific mention that minors' breakfasts were not covered, leading to additional charges for families.
Overall, while the breakfast receives high marks for taste and completeness from many guests, areas such as variety, cost and inclusivity of minor guests' meals have room for improvement.
Dinner
Rooms
However, there are occasional mentions of maintenance issues such as non-functioning air conditioning, problematic key programming and older bathroom accessories that may need an update. Some guests noted that the rooms had outdated features like old carpets, antique furniture and a musty smell.
Despite these occasional setbacks, the general sentiment regarding the rooms is positive with many guests complimenting the hotel's spacious and comfortable accommodations. Additionally, the hotel's facilities, including a well-maintained pool and a decent gym, contribute to an overall pleasant stay. Frequent visitors emphasize the comfort and luxury provided, making it a favored lodging option in Leon.
Beds
The hotel's bedding is mostly regarded as clean and comfortable, adding to the overall quality of sleep. However, there are isolated concerns about torn pillowcases and the need for new pillows, sheets and comforters. Despite these minor issues, the general sentiment is one of satisfaction with the bed comfort, making Radisson Poliforum Plaza Hotel Leon a pleasing stay for those who prioritize a good night's sleep on a comfortable bed.
Cleanliness
However, there are sporadic concerns pointing to inconsistencies in cleanliness. A few guests encountered issues like dirty sun loungers, clogged sinks and non-functional bathroom extractor fans. Some rooms, particularly Room 242, were reported to have a musty smell and flies. Additionally, there were isolated incidents involving dirty towels, areas with bird droppings and food trays left in hallways for extended periods.
Despite these occasional issues, the hotel staff are generally praised for their attentive service and the overall facilities are described as modern and comfortable. The hotel's location and the staff's courteous attention contribute positively to the guest experience, making it a reliable choice for visitors to Leon.
Staff
The restaurant staff, including commendations for Fernando the waiter and the grill chefs, are described as super friendly and attentive, enhancing the dining experience. Overall, the attention to detail and kindness are recurring themes with guests appreciating the helpful and kind nature of all staff members, from bellboys to waitstaff.
Despite a few isolated instances of perceived rudeness, the majority of reviews emphasize the staff's attentiveness, efficiency and readiness to assist with any needs. The overall sentiment is one of genuine care and dedication, making the stay at this hotel notable for the extraordinary service provided by its team.
Wi-Fi
Gym
Parking
Family
4 Star
Cleanliness and exceptional service are consistent highlights, ensuring a pleasant experience. The hotel's food, described as good quality, further enhances the value provided at a reasonable price. While breakfast for children may not be included for some guests, overall, the cost-benefit ratio is appreciated.
In summary, this hotel serves as a solid choice for travelers seeking comfort and convenience, backed by reliable service and an attractive price point.
Business
Yes, Radisson Poliforum Plaza Hotel Leon has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Radisson Poliforum Plaza Hotel Leon.
No, Radisson Poliforum Plaza Hotel Leon doesn't allow dogs.
Yes, parking facilities are available at Radisson Poliforum Plaza Hotel Leon.
Yes, Radisson Poliforum Plaza Hotel Leon has a gym.
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