NEhotel Nueva Estancia

Leon 21.11961300, -101.66557500 , Boulevard Adolfo Lopez Mateos, 1317 Oriente Colonia Coecillo (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNEhotel Nueva Estancia in León, Mexico receives predominantly high praise from guests for several key aspects, particularly its prime location, breakfast offerings, dinner quality, room amenities and the comfort of its beds. The hotel is ideally situated in the heart of the city with proximity to major attractions such as the fairgrounds, stadium, leather squares, the annual festival, shopping areas, Plaza del Zapato and the bus station. This central location makes it a top choice for both business and leisure travelers, contributing significantly to the hotel’s repeat guest rate.

The hotel's breakfast generally receives positive feedback for its delicious, tasty dishes, though some guests suggest that more variety and buffet-style service would enhance the experience. Despite minor criticisms, the breakfast is often highlighted as a significant perk of staying at NEhotel Nueva Estancia. Similarly, the hotel’s dinner offerings are well-regarded with guests praising the high quality and delightful flavors of the food, despite noting that the prices are on the higher side and the spice levels can be quite intense for some.

Rooms at NEhotel Nueva Estancia are lauded for their spaciousness, comfort and unique decor. Guests frequently mention the comfort of the beds and availability of a pillow menu, which adds a personalized touch to the stay. However, while most rooms are well-maintained and inviting, there are occasional complaints regarding maintenance issues, such as delayed hot water, unpleasant odors and some older rooms showing signs of neglect.

Cleanliness in the hotel presents a mixed picture with many guests appreciating the overall clean environment and well-kept rooms, while others report concerns with dirty bathtubs, stained towels and delayed cleaning services. The pool area, although appreciated for its ambiance, similarly receives mixed reviews; guests compliment it as a nice retreat but point out issues with cleanliness and cold water temperatures.

Staff service at NEhotel Nueva Estancia is generally praised, particularly for attentiveness and friendliness. Wait staff at the restaurant frequently receive commendations for their excellent service. However, the reception staff receive more mixed reviews with some guests describing their experiences as cold or rude.

One significant downside consistently mentioned by guests is the unreliable Wi-Fi, which is particularly troublesome for business travelers. Issues with connectivity and the need for frequent logins detract from the otherwise positive experiences.

In summary, NEhotel Nueva Estancia remains a popular choice for many due to its excellent location, comfortable accommodations, tasty meals and overall welcoming atmosphere. While there are areas that could benefit from improvements, particularly in cleanliness, maintenance and Wi-Fi service, the positive aspects usually overshadow these challenges, making it a well-regarded option in León.
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Hotel with Outdoor Pool
Features two swimming pools, including an outdoor pool and a children's pool. A terrace is also available for relaxation by the pool.

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Hotel with Children's Pool

Room Types
Junior Suite The air-conditioned junior rooms is comfortable and spacious and has a sofa-bed, TV and DVD player. There is a minibar, tea and coffee making facilities and a safe, as well as a pillow menu. The private bathroom has a bath or shower, hairdryer and free toiletries.

Master Suite This air-conditioned room is spacious and stylishly decorated with soft lighting and plush furnishings. The room includes a sofa, TV and DVD player. There is also a minibar, tea and coffee making facilities and a safe, as well as a pillow menu. The private bathroom has a bath or shower, hairdryer and free toiletries.

Deluxe Junior Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a hairdryer. This suite is air-conditioned and has a flat-screen TV, a coffee machine, a safe deposit box and a sofa.

Executive Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The suite has a flat-screen TV, air conditioning, a coffee machine, as well as a safe deposit box.

Presidential Suite This suite provides a spa bath. Providing free toiletries and bathrobes, this suite includes a private bathroom with a hairdryer and slippers. This suite features air conditioning, a coffee machine, a flat-screen TV and a terrace.

Master Suite Deluxe Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV, a coffee machine, a seating area, a safe deposit box as well as pool views. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Nestled in the heart of León, NEhotel Nueva Estancia boasts a prime location that continuously earns praise from its guests. The hotel is conveniently situated just a few blocks from the fair, the stadium and the vibrant leather squares, making it an ideal spot for both business and leisure travelers. Guests appreciate its proximity to the annual festival, shopping areas and key city landmarks such as Plaza del Zapato and the bus station, all within walking distance.

The beautifully renovated rooms and excellent facilities, including a delightful Italian restaurant, add to the appeal. Visitors highlight the hotel's comfort and spaciousness, alongside its accessibility, which enables easy exploration of the city. With an advantageous central location and a welcoming atmosphere, NEhotel Nueva Estancia offers an optimal setting for a memorable stay in León. The location repeatedly stands out as one of the hotel's top features, making it a preferred choice for many returning guests.

Breakfast
At the NEhotel Nueva Estancia, the breakfast experience generally receives high praise from guests. Many reviews highlight that the breakfast is very good, often described as very tasty with a special touch. Guests frequently enjoy the food at the hotel restaurant, remarking that the breakfast, in particular, is delicious.

However, some guests feel that the breakfast could be more varied and was not always served in buffet style, which limited the options to a few hearty, local dishes. Despite these minor issues, the included breakfast is often noted as very good, though it could benefit from more attentive and informative service from the wait staff.

In conclusion, while there are some areas for improvement, particularly in variety and service, the majority of guests find the breakfast at NEhotel Nueva Estancia to be a significant highlight of their stay.

Dinner
The consensus among guests at NEhotel Nueva Estancia is that the hotel's restaurant is highly regarded for its excellent and delicious food. Many diners highlight the exceptional quality of the dishes, finding the culinary experience quite satisfying. However, guests have noted that the food can be quite expensive and that there is a limited selection of light dishes for dinner. Some also mention that the food can be very spicy, which may be a consideration for those with sensitive palates. Despite these points, the restaurant's overall appeal stands strong due to the quality and taste of its offerings.

Rooms
NEhotel Nueva Estancia offers rooms that impress with their spaciousness and comfortable accommodations. Guests particularly appreciate the ample space and original style of the rooms, contributing to an overall inviting atmosphere. Beds and pillows are frequently highlighted for their exceptional comfort.

While the suites are noted for being spacious and clean, several rooms boast nice bathtubs, enhancing the guest experience. The decor of the rooms is consistently praised, adding to the general appeal. Despite these attractive qualities, some issues are reported, such as occasional maintenance problems and unpleasant odors. Hot water can take a while to come out and some older rooms show signs of neglect.

Overall, the positive aspects such as comfortable beds, spacious and well-decorated rooms with nice tubs, often reaffirm the hotel's attractive quality. While certain areas could benefit from improved maintenance and a more attentive staff, the hotel's concept remains beautiful and appealing to guests.

Beds
Guests at NEhotel Nueva Estancia consistently praise the exceptional comfort of the beds. Many guests describe the mattresses as very comfortable with special mentions of the plush pillows. Reviews often highlight the availability of a pillow menu, adding a personalized touch to the sleep experience. Despite a few guests finding the bed and pillows less than satisfactory, the general consensus leans towards a restful and cozy sleep environment. Overall, the comfort of the beds and pillows stands out as a notable feature of the hotel.

Cleanliness
'NEhotel Nueva Estancia' offers a mixed experience when it comes to cleanliness. Guests consistently praise the general cleanliness of the hotel's facilities, emphasizing clean rooms and a well-kept environment. The decoration and central location also receive positive mentions. However, several areas show room for improvement. Complaints highlight issues such as dirty bathtubs, stained towels and late cleaning services. The condition of the pool appears to be a significant drawback with reports of trash, hair and even animals being found. Additionally, some guests mention unpleasant odors in their rooms and insufficient lighting. Despite friendly staff and some well-maintained areas, the inconsistent cleanliness standards leave a bit to be desired.

Staff
The reviews of 'NEhotel Nueva Estancia' present a generally positive picture of the hotel staff, highlighting their high levels of attentiveness and helpfulness. Guests frequently commend the staff for being friendly and polite with particular praise for their excellent service. The waiters also receive positive remarks for their friendliness and the quality of the food they serve.

However, opinions about the reception staff are mixed. Several guests describe encounters with unkind staff and note instances of cold or rude behavior. Some mention a lack of hospitality and a sense of elitism during their check-in process. Despite these less favorable experiences, many reviews do highlight exceptions where specific members of the reception team were very helpful and attentive.

Overall, while the majority of the hotel staff receive high marks for their service, there appear to be inconsistencies in the guest experience, particularly at the reception desk.

Wi-Fi
Guests at NEhotel Nueva Estancia have reported significant issues with the hotel's Wi-Fi. Many found the internet to be unreliable and frustrating to use with the need to log in multiple times a day and constantly request new passwords. The connection often kicked users out, contributing to a consistently slow and unreliable experience. For those traveling on business, the poor internet service proved to be particularly problematic. Overall, the Wi-Fi at NEhotel Nueva Estancia has been a source of frustration for many visitors.

Pool
NEhotel Nueva Estancia offers a pool area that, while aimed to provide relaxation and enjoyment, has garnered mixed feedback from guests. Many visitors appreciated the pool area as a nice retreat for relaxation and enjoyment. However, several guests noted issues with the pool's cleanliness and maintenance, frequently commenting on dirty water with debris such as leaves and grass. Another common remark was the unheated and cold water, which made swimming less enjoyable for some. Despite these concerns, the overall ambiance of the pool area adds a pleasant touch to the stay, though improvements in maintenance and water temperature could enhance the experience.


Yes, NEhotel Nueva Estancia has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at NEhotel Nueva Estancia.

No, NEhotel Nueva Estancia doesn't allow dogs.

Yes, parking facilities are available at NEhotel Nueva Estancia.

Yes, NEhotel Nueva Estancia has a gym.

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