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Summary of reviewsCarlton Suítes Limeira, located in a serene residential area of Limeira, offers a tranquil and aesthetically pleasing environment, making it a convenient and accessible choice for both leisure and business travelers. Guests appreciate the peaceful surroundings and the greenery that envelops the hotel, providing a pleasant atmosphere. The location's proximity to major highways and key destinations like UNICAMP adds to the overall appeal, despite its slight distance from the main city.
The breakfast service at Carlton Suítes Limeira is highly praised for its quality, variety and pleasant setup, making it a standout feature. While most guests find the breakfast to be excellent, there are occasional remarks about the need for fresher items. Similarly, the dinner experience has positive notes regarding excellent food quality and attentive service, though some guests have reported issues with meal preparation and menu options.
Rooms at the hotel are spacious and cozy with well-maintained common areas. However, there are reports of outdated facilities, including stained and torn linens, malfunctioning keys and issues with cleanliness in some instances. While many guests find the rooms clean and comfortable, others highlight maintenance and cleanliness problems.
Cleanliness throughout the hotel receives mixed feedback. While many guests commend the impeccable room state and clean common areas, others report significant issues with bathroom cleanliness and overall maintenance. The staff at Carlton Suítes Limeira generally receives high marks for their friendliness, attentiveness and professional service, despite occasional lapses noted at the reception.
The Wi-Fi service at the hotel is inconsistent with some guests experiencing good connectivity while others struggle with weak signals and frequent disconnections. The gym also sees mixed reviews, indicating a need for better maintenance and management, though some guests find it adequate.
The outdoor pool and its surrounding green spaces are highlights, offering a large, clean and relaxing area despite a few maintenance lapses. The tranquil setting and well-maintained gardens add to the pool's appeal, though the lack of heating is a noted drawback. Tennis facilities, however, are in significant need of repairs and upkeep.
Families find Carlton Suítes Limeira to be a great option with ample leisure options for children, including playgrounds and spacious common areas. Despite some occasional inconveniences, the hotel is highly recommended for family stays, offering good value and a family-friendly environment.
Overall, Carlton Suítes Limeira is appreciated for its excellent location, friendly staff and family-oriented amenities. However, improvements in room maintenance, cleanliness, Wi-Fi service and gym facilities could significantly enhance the guest experience, making it a more attractive choice for all visitors. Show more
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Categories
Hotel with Parking
Carlton Suítes Limeira offers free self-parking. Parking is available on-site for guests.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Heated Pool
Room Types
Standard RoomThis bright, air-conditioned room has cable TV, work desk and a dining table. The private bathroom features toiletries, a shower and a hairdryer.
Guest Reviews
7.8
Good
Location
Nestled in the city of Limeira, Carlton Suítes Limeira boasts an excellent location that caters to a variety of travelers. The hotel's situation in a peaceful residential area, surrounded by greenery, offers tranquility and a pleasant atmosphere for those looking to unwind. Guests appreciate the easy access to major highways and its proximity to key destinations like UNICAMP, making it convenient for both leisure and business purposes.
The serene environment, adorned with tree-lined leisure spaces, ensures a quiet and enjoyable stay. With good structure and facilities, the hotel's location near downtown also provides convenience with everything within reach. Whether in town for a course, work or simply a short stay, the hotel's location meets expectations by being accessible and conducive for various needs.
Moreover, the combination of prime location, excellent customer service and cost-effective rates makes Carlton Suítes Limeira a favored choice among visitors. Despite being a bit distant from the main city and commercial areas, the peaceful setting and beautiful surroundings more than compensate, providing a perfect retreat for guests.
Breakfast
The breakfast at Carlton Suítes Limeira receives consistent praise from guests for its quality and variety. Many describe it as very good or excellent, emphasizing the range of options available. Guests appreciate the well-served and varied nature of the breakfast with multiple comments highlighting its completeness and delicious taste. The breakfast environment is often noted for its pleasant and well-organized setup, contributing to an overall satisfying experience.
However, there are occasional remarks about the need for improvement. Some guests note that certain breakfast items could be fresher and a few mention specific instances where the quality did not meet their expectations. Despite these isolated criticisms, the majority of reviews reflect a high level of satisfaction with particular acclaim for the ample variety, healthy options and attentive staff service that makes the breakfast experience at Carlton Suítes Limeira a standout feature.
Dinner
The dining experience at Carlton Suítes Limeira has garnered a mix of feedback with several reviews highlighting the positive aspects of the hotel's restaurant. Many guests appreciated the great restaurant for both breakfast and dinner, often commendable for its excellent food quality and fair prices. The restaurant's new management has been a hit, earning praise for both lunch and dinner offerings, including delicious à la carte dishes that are well-served and reasonably priced.
However, some guests have pointed out shortcomings, particularly concerning dinner. Issues raised include tough meat, a limited and expensive menu and inadequate meal preparation, which left parts of the dinner buffet lacking in flavors and variety. Additionally, some guests encountered missing items on the menu and subpar hygiene standards, adding to their dissatisfaction.
On a more positive note, the restaurant staff has been noted for their attentiveness and good service during dinner and the diverse breakfast has also been appreciated. Despite the mixed reviews, the overall cleanliness, attentive service and the hotel's notable structure and surrounding natural beauty still make dining at Carlton Suítes Limeira a worthwhile experience for many guests.
Rooms
Carlton Suítes Limeira offers a mix of experiences for its guests with several aspects of the accommodation earning praise and others highlighting room for improvement. Many guests find the rooms to be spacious and comfortable with good mattresses and well-maintained areas contributing to a pleasant stay. Despite this, it is clear that the hotel is in significant need of renovation, especially with regards to the bed and bath linens, which have been described as stained and torn. The older facilities and rooms detract from the overall experience with some guests noting issues like malfunctioning keys, mold smells and rusty or broken fixtures.
Cleanliness is another area where experiences vary. While some reviews commend the clean and comfortable state of the rooms, others express dissatisfaction with aspects like ants, stained toilets and general lack of maintenance. The public areas, including the pool and leisure spaces, were also noted to be poorly maintained by some guests, despite the hotel's beautiful location and appealing layout.
The hotel’s spacious rooms and beautiful, cozy design receive positive mentions, which are somewhat overshadowed by reports of issues like noisy surroundings, malfunctioning air conditioning and outdated furniture. Guest feedback suggests that improving room conditions and enhancing maintenance throughout the property could greatly enhance the overall experience.
Overall, Carlton Suítes Limeira appears to be a reasonably comfortable and affordable option with a few standout positive features, but significant improvements in maintenance and cleanliness could further elevate the guest experience.
Beds
Guest reviews of Carlton Suítes Limeira present a mixed picture when it comes to the comfort of the beds. On the positive side, many visitors found the beds to be comfortable with several highlighting well-set beddings and a generally pleasant experience. Comments frequently mention comfortable beds in large rooms, often noting that the bed and room size adds to the sense of comfort.
However, there are notable downsides that could impact a guest's stay. A significant number of reviews mention that the beds are old, hard and, in some cases, visibly deteriorated with issues such as holes in the mattress and split double beds pushed together from singles. Pillows also drew frequent criticism for being either too hard or in short supply.
Instances of inadequate bedding, such as the lack of blankets and issues with bed linen cleanliness, were also noted. The appearance of wrinkled or worn-out bedding and mattresses with mites suggests a need for better maintenance and updates to the facilities.
Overall, while some guests enjoy a comfortable stay with good-sized beds, others find the bed quality lacking, which could compromise the hotel's appeal.
Cleanliness
Carlton Suítes Limeira presents a mixed bag when it comes to cleanliness. Many guests have praised the hotel for its very clean and well-maintained rooms with several highlighting the spotless or impeccable state of their accommodations. The overall hotel cleanliness is also noted as being excellent and common areas like the pool often receive commendation for being clean and well-kept. Clean towels, pillows and a fresh environment add to the positive experience for many guests.
However, there are also numerous areas for improvement. Some guests have encountered significant issues with bathroom cleanliness, including uncleaned toilets, unpleasant smells, mold and even hair and bandages left behind. Reports of dirty and poorly maintained furniture, stained and smelly towels and old bedding detract from the overall experience. In some cases, the cleaning in the rooms was described as very bad or even nonexistent with specific mentions of dust, full trash cans and dirty floors. The hotel also suffers from issues like ant infestations and general maintenance problems that affect cleanliness.
While the majority of staff are noted for being polite and attentive, there are occasional lapses in customer service, such as slow check-ins and delayed room cleaning despite requests. Overall, while many guests find their stay satisfactory due to clean and elegant facilities, others believe that the hotel could benefit from better maintenance and more consistent housekeeping practices.
Staff
At Carlton Suítes Limeira, guest reviews highlight the exceptional dedication and professionalism of the hotel staff. The majority of guests describe the team as very friendly, attentive and polite, consistently providing top-notch service. Special mentions are given to the staff's willingness to go above and beyond, often described as extremely helpful and supportive.
However, there are some criticisms, particularly concerning the reception desk, where some employees are perceived as unfriendly or grumpy, leading to occasional delays in check-in and other service-related issues. Despite these occasional downsides, the overwhelmingly positive feedback emphasizes the staff's overall politeness, efficiency and the high quality of customer service provided.
Notable mentions include the night shift employees who are praised for their superior service levels and individual staff members like Willian who are frequently commended for their exceptional dedication. Additionally, the restaurant and room cleaning services receive positive remarks for their attentiveness and quality.
The hotel staff also follows pandemic protocols strictly, ensuring the safety and comfort of all guests. Overall, despite a few areas needing improvement, Carlton Suítes Limeira boasts a well-prepared and friendly team that significantly enhances the guest experience.
Wi-Fi
The Wi-Fi at Carlton Suítes Limeira has received mixed reviews from guests. While some guests appreciated having a good Wi-Fi signal and found it sufficient for working peacefully, many others reported issues with connectivity and overall poor performance. Several reviewers mentioned that the internet signal was especially weak or completely non-functional in the rooms. Occasional stability was noted, but problems persisted, including frequent disconnections and low bandwidth. Despite some positive feedback about Wi-Fi quality in certain areas, numerous guests found the internet service lacking and mentioned that even after requesting assistance, the issues were not resolved. Overall, while there are instances of good connectivity, the Wi-Fi at Carlton Suítes Limeira appears inconsistent and could benefit from significant improvements.
Gym
The gym at Carlton Suítes Limeira has generated mixed feedback from guests. While some found the gym to be in good condition, many others noted that it requires significant maintenance. The facility is equipped with two treadmills and a simple machine, but the equipment often needs adjustments and some guests encountered issues with the cleanliness, including visible spider webs. Additionally, unreliable connectivity and instances of the gym being unexpectedly closed have been mentioned. Overall, although there is potential, the gym would benefit from regular maintenance and better management to enhance guest satisfaction.
Pool
Carlton Suítes Limeira offers an inviting outdoor pool area that has received positive feedback for its size with numerous guests describing the pool as large, deep and perfect for a relaxing swim. The green surroundings and nature-rich setting add to the ambiance, making it a tranquil place to unwind. Visitors frequently commend the pool for being clean, though some note occasional lapses in maintenance, particularly in the children's pool.
The hotel's pool area includes leisure facilities that families and individuals alike can enjoy with the overall environment contributing to a pleasant stay. However, not every review is glowing; mentions of an extremely cold, unheated pool were a recurring theme, which could be a significant drawback for guests looking to enjoy a warm dip year-round.
The setting is described as peaceful, featuring beautiful gardens and well-maintained green spaces, further enhancing the appeal of the pool area. The amenities here are appreciated, though there are remarks about the need for updates and better care of common areas and equipment.
Despite some criticisms regarding cleanliness and the lack of heating in the pool, the overall praise for the pool's expansive size and the serene atmosphere it provides makes it a highlight of a stay at Carlton Suítes Limeira.
Tennis
The Carlton Suítes Limeira offers a variety of amenities including multiple tennis courts. However, these facilities show significant signs of neglect. Some clay courts are completely abandoned, while the fast courts require substantial maintenance. Despite being a feature highlighted in the hotel's advertising, the current state renders some of the courts unusable. While guests can enjoy other recreational activities such as ping pong, the tennis courts specifically need urgent repairs and upkeep to meet expectations.
Family
Carlton Suítes Limeira is a notable option for families looking for a relaxing getaway with their children. The hotel features a family-friendly atmosphere, making it a comfortable choice for families. Visitors frequently highlight the various leisure options available for children, including a well-equipped playground and a good playroom. The infrastructure and common areas are commendable, providing ample space for walking and playing with kids.
The hotel boasts a beautiful area and pool, which are ideal for family activities. Although some reviews mention that the pool and club area are limited, overall, the tranquil environment adds to the family-friendly charm. Despite a few comments about certain missing items in the playground and concerns regarding comfort for home office setups, the majority of guests found the hotel to be perfect for a family stay.
Moreover, the hotel offers great cost-benefit and is highly recommended for families. Its structure is adequately suited for children, making it a great spot for family leisure. However, it is worth noting that the experience can vary and some families might find it less ideal due to occasional events like children's birthday parties bringing in non-guests. Overall, Carlton Suítes Limeira meets the needs of families seeking a pleasant and engaging environment for kids.
4 Star
Located in Limeira, Carlton Suítes offers a mix of experiences for travelers seeking both relaxation and efficiency. While some guests note that the hotel might fall short of the full 4-star promise, many highlights make it a worthy choice for both business and leisure stays. The hotel boasts an excellent cost-benefit ratio with reasonable prices for the value provided.
The check-in process is notably swift and the polite reception staff add to a pleasant first impression. Guests appreciate the breakfast, describing it as wonderful, adding a positive start to their days. The infrastructure supports both adults and children with a beautiful green area, soccer facilities and an excellent pool known to enhance the external environment.
Rooms are comfortable, clean and well-suited for short stays. Despite the classic, somewhat old style, the facilities are adequate and contribute to a restful experience. Other commendations include the late check-out option, ample parking and overall good business guest amenities.
The hotel excels in service with guests frequently mentioning the attentive and exceptional staff who meet and often exceed expectations. Though some reviews indicate that Carlton Suítes does not perfectly align with every 4-star expectation, the good value for money and reliable comfort make it a solid option for many travelers.
Business
Carlton Suítes Limeira offers a range of amenities that make it well-suited for business travelers. The hotel boasts a business-friendly environment with good business facilities and a structure that supports work trips. Despite its age, it offers an office space within the suite, making it convenient for guests who need to work during their stay. The Wi-Fi signal is typically strong, allowing for peaceful work sessions, although there have been some instances of connectivity issues during online meetings.
The proximity to downtown and easy access to key locations, including UNICAMP, is a significant advantage for business guests. The hotel provides a reasonable cost-benefit ratio, making it a practical option for short business trips. Basic breakfast items and an evening checkout add to the convenience, though the check-in time might be late for certain events.
While the hotel could improve on additional support for meetings and enhancing the working space within rooms, it remains a good choice for those traveling on business, offering fair pricing and a good overall structure for work-related stays.
Accessible
Carlton Suítes Limeira has received mixed feedback regarding its accessibility for guests with disabilities. On the positive side, many reviewers highlighted the hotel's easy accessibility and convenient location. The hotel is rated highly for hosting elderly and disabled guests, indicating a degree of appropriate accommodation. Accessible rooms are available and have been equipped with some necessary adaptations for wheelchair users. The overall structure is seen as good and conducive for easy access by car.
However, there are significant drawbacks mentioned in the reviews. A major issue is the lack of an elevator, which poses difficulties for guests, particularly those with mobility challenges, as well as the absence of assistance with luggage. Some guests specifically pointed out problems within the accessible rooms, such as inadequate bedding and small bathrooms, which detract from the comfort and usability for disabled guests. Maintenance and staff responsiveness concerning accessible room adaptations were also pointed out as areas needing improvement.
While Carlton Suítes Limeira offers several accessibility features and boasts a good location, it lacks essential elements such as an elevator and adequate staff support, which are critical for making the stay comfortable for guests with disabilities.
Outdoor Pool
The outdoor pool at Carlton Suítes Limeira generally receives positive feedback from guests. Described as big, deep and very clean, the pool is appreciated for its pleasant and well-maintained environment. Many guests highlight the presence of separate pools for both adults and children, adding that the facilities include a playground and a toy room, which enhance the overall recreation experience for families.
Despite some mentions of the pool being cold and not heated, most visitors find the pool area spacious and adequate for relaxation. There are, however, occasional complaints about cleanliness and maintenance with a few pointing out issues like broken pool chairs, dirty children's pools and the pool being full of leaves at times. Some guests note the need for more sun loungers and additional staff to maintain the area better.
While a minority reported encountering a dirty pool or areas awaiting maintenance, the general consensus remains positive with the pool often described as excellent, beautiful and very good. The ample outdoor space and various amenities contribute to a pleasing stay, making the pool area one of the hotel's standout features.
Yes, Carlton Suítes Limeira has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Carlton Suítes Limeira.
No, Carlton Suítes Limeira doesn't allow dogs.
Yes, parking facilities are available at Carlton Suítes Limeira.