Hotel Acapulco
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Summary of reviewsHotel Acapulco presents an appealing option for travelers looking to explore Lloret de Mar, combining a prime location, excellent amenities and exceptional service. Situated in the vibrant heart of the city, the hotel offers easy access to the main beach, local shops, bars and restaurants. Despite its central position, it provides a tranquil retreat thanks to quiet surrounding streets and well-soundproofed rooms, allowing guests to enjoy the buzz of the town without the noise.
Guests consistently praise the cleanliness of the hotel, noting that both the rooms and common areas are spotless. The friendly and diligent cleaning staff contribute to maintaining this high standard, ensuring a comfortable stay. The hotel's facilities, including a terrace and a well-maintained pool area, offer pleasant spots for relaxation after a day of exploration.
The breakfast experience at Hotel Acapulco receives high marks for its variety and quality. The buffet offers a wide selection of delicious and well-presented options, catering to diverse tastes. Although there are occasional remarks about the need for more variety, particularly in the hot food sections, the overall feedback is positive with guests enjoying the plentiful and tasty offerings.
Dinner at the hotel is also well-regarded for its quality and variety. The dinner buffet stands out for its rich and tasty dishes, often surpassing local restaurant options. While some guests note a need for more diversity, especially in meat options, the general consensus is that the food is delicious and well-prepared, making dining a pleasant experience.
The rooms offer a mix of experiences. Superior rooms are frequently highlighted for their spaciousness, modern decor and comfort. However, some standard rooms appear outdated and in need of refurbishment with soundproofing being a noted issue. Nevertheless, the overall comfort, cleanliness and convenience of the rooms are appreciated by many guests.
The staff at Hotel Acapulco significantly enhance the guest experience with their friendly, welcoming and attentive service across all departments. From the reception to housekeeping, the professionalism and cheerful demeanor of the staff contribute to a pleasant stay.
While the WiFi service is functional and sufficient for basic needs, there are reports of inconsistent connectivity and the inconvenience of frequent re-logins. This suggests that the hotel could benefit from improving its WiFi infrastructure.
The gym receives mixed reviews but is generally viewed as a useful amenity. Some guests find it small and wish for more equipment, while others appreciate its functionality and the variety of available machines.
The pool area is visually appealing and well-maintained with a poolside bar offering excellent service. However, the pool's small size can lead to overcrowding, which might be an issue during peak times.
Proximity to the beach is a major highlight with guests enjoying short walks to both the main beach and Fenals Beach. The hotel's central location also makes it convenient for exploring local dining and nightlife options.
Parking at the hotel presents a few challenges due to limited spaces and the cost of around 15 euros per day. The distance to the nearest parking spots, coupled with steep inclines, may be inconvenient for some guests.
In summary, Hotel Acapulco offers a well-rounded experience with its prime location, high standards of cleanliness, friendly staff and quality dining options, making it a commendable choice for visitors to Lloret de Mar.
Categories
Guests consistently praise the cleanliness of the hotel, noting that both the rooms and common areas are spotless. The friendly and diligent cleaning staff contribute to maintaining this high standard, ensuring a comfortable stay. The hotel's facilities, including a terrace and a well-maintained pool area, offer pleasant spots for relaxation after a day of exploration.
The breakfast experience at Hotel Acapulco receives high marks for its variety and quality. The buffet offers a wide selection of delicious and well-presented options, catering to diverse tastes. Although there are occasional remarks about the need for more variety, particularly in the hot food sections, the overall feedback is positive with guests enjoying the plentiful and tasty offerings.
Dinner at the hotel is also well-regarded for its quality and variety. The dinner buffet stands out for its rich and tasty dishes, often surpassing local restaurant options. While some guests note a need for more diversity, especially in meat options, the general consensus is that the food is delicious and well-prepared, making dining a pleasant experience.
The rooms offer a mix of experiences. Superior rooms are frequently highlighted for their spaciousness, modern decor and comfort. However, some standard rooms appear outdated and in need of refurbishment with soundproofing being a noted issue. Nevertheless, the overall comfort, cleanliness and convenience of the rooms are appreciated by many guests.
The staff at Hotel Acapulco significantly enhance the guest experience with their friendly, welcoming and attentive service across all departments. From the reception to housekeeping, the professionalism and cheerful demeanor of the staff contribute to a pleasant stay.
While the WiFi service is functional and sufficient for basic needs, there are reports of inconsistent connectivity and the inconvenience of frequent re-logins. This suggests that the hotel could benefit from improving its WiFi infrastructure.
The gym receives mixed reviews but is generally viewed as a useful amenity. Some guests find it small and wish for more equipment, while others appreciate its functionality and the variety of available machines.
The pool area is visually appealing and well-maintained with a poolside bar offering excellent service. However, the pool's small size can lead to overcrowding, which might be an issue during peak times.
Proximity to the beach is a major highlight with guests enjoying short walks to both the main beach and Fenals Beach. The hotel's central location also makes it convenient for exploring local dining and nightlife options.
Parking at the hotel presents a few challenges due to limited spaces and the cost of around 15 euros per day. The distance to the nearest parking spots, coupled with steep inclines, may be inconvenient for some guests.
In summary, Hotel Acapulco offers a well-rounded experience with its prime location, high standards of cleanliness, friendly staff and quality dining options, making it a commendable choice for visitors to Lloret de Mar.
Hotel near Golf Courses
Hotel Acapulco is a basic hotel that is located within a reasonable distance of golf courses. It offers a straightforward stay for those interested in golfing.
Hotel near The Beach
Located on Jose de Togores, Hotel Acapulco is within a reasonable distance of the beach. A short walk will get guests to the shoreline.
Hotel Taking Steps Towards Sustainability
Hotel Acapulco has a third-party sustainability certification and is committed to sustainable tourism. The hotel strives for sustainability in all areas, choosing environmentally friendly practices in its daily operations.
Hotel near Nightlife Spots
Centrally located on the main strip of Lloret de Mar, it's very close to bars, restaurants, shops, and clubs. Its central location makes it easy to access the nightlife.
Hotel with Swimming Pool
The hotel has a good-sized swimming pool for guests to enjoy. It is a family-friendly hotel, and the pool is a central feature for recreation.
Outdoor Pool
Business Hotel
Hotel Acapulco is listed among the top business/conference hotels in Lloret de Mar. It may offer services for business travelers.
Hotel with Parking
This hotel provides parking and is well-regarded. It offers a convenient location and essential amenities, suitable for budget-conscious travelers.
Accessible Hotel
This hotel provides adapted rooms specifically designed for people with reduced mobility, featuring large walkways, fully adapted bathrooms, and accessible closets. The entire unit is wheelchair accessible, with accessible elevators, showers for disabled guests, and roll-in or walk-in showers.
Hotel with Outdoor Pool
A prominent hotel in Lloret de Mar featuring an outdoor swimming pool, providing guests with a central location and on-site aquatic facilities.
Family Friendly Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Acapulco boasts an enviable location in the vibrant heart of Lloret de Mar. It is perfectly positioned for easy access to both the beach and the city center, ensuring guests can enjoy the best of both worlds. The hotel is just a short walk from the main beach, bars, shops and restaurants, making it a convenient base for exploring all the local attractions. Guests appreciated its proximity to the bus and train stations, which make it easy to venture further afield for sightseeing.
Despite being centrally located, many guests noted that the hotel offers a tranquil retreat from the hustle and bustle of the city. The quiet streets around the hotel allow for restful nights, while rooms are well soundproofed to minimize any outside noise. The strategic location is ideal for both relaxation and entertainment, providing easy access to nightlife without disrupting the peace within the hotel.
The hotel itself is clean, modern and well-maintained with friendly and helpful staff that contribute to a pleasant stay. Visitors also enjoyed the terrace and pool area, which offer a relaxing environment after a day of exploration. The hotel's central location means that everything is within a comfortable walking distance, whether it's the main beach, shops or local dining spots.
Overall, Hotel Acapulco's prime location and welcoming facilities make it an excellent choice for those wanting to fully experience the lively yet serene atmosphere of Lloret de Mar.
Hotel Acapulco offers a breakfast experience that many guests find delightful and satisfying. The breakfast buffet receives high praise for its variety and abundance, featuring a wide selection of dishes that cater to diverse tastes. Patrons frequently describe the food as delicious, high-quality and well-presented. The buffet includes traditional breakfast foods and fresh offerings like pastries, fruits and an array of sweet and savory options.
Comments from guests highlight the buffet's extensive selection with many enjoying the opportunity to start their day with a meal that is not only rich and plentiful but also tasty and satisfying. The option to enjoy breakfast by the pool is mentioned as a particularly enjoyable experience. Despite the overall positive feedback, a few guests feel that the selection could be more varied and have noted occasional issues such as repetitive menu items, limited variety and a need for improvement in hot food sections and tea quality.
Nevertheless, the combination of a great breakfast selection, friendly service and the convenience of early breakfast hours makes dining at Hotel Acapulco a special part of the stay for many guests. Overall, the breakfast offerings contribute to a pleasant and comfortable experience, reflecting the hotel's commitment to quality and guest satisfaction.
Hotel Acapulco's dinner experience has generally received positive reviews with many guests praising the quality and variety of the food. The dinner buffet is described as rich, tasty and well-handled, featuring a diverse range of dishes, including different grilled items and fish every evening. Guests have noted that the meals are delicious, hearty and well-prepared, making dining a pleasant experience.
Several reviews highlight the excellent quality of the dinner, noting that it surpasses local restaurant offerings. The buffet's food is frequently mentioned as being very good, delicious and of high quality with a good selection and plentiful, fresh options that change regularly. While some guests appreciated the varied and tasty food, others felt that the buffet could be a bit repetitive and could use more diversity, especially in the meat options.
Despite some mixed feedback regarding the variety and repetitiveness of the menu, the overall consensus is that the food is more than acceptable with many guests finding it fantastic and of good quality. The dining experience is further enhanced by impeccable service and acceptable prices. However, a few guests mentioned that the buffet could improve in terms of variety and that some meals were served lukewarm or cold.
In summary, Hotel Acapulco's dinner offerings are largely well-received with guests enjoying the high-quality, tasty and varied food, although there is room for improvement in terms of variety and consistency.
Hotel Acapulco offers a mixed bag of experiences when it comes to its rooms, but several positives stand out. Guests frequently highlight the comfort of the rooms with many mentioning that they are very clean and spacious. Rooms are often described as cozy with good-sized balconies offering pleasant views and modern amenities such as air conditioning. The superior rooms particularly receive praise for their large, well-decorated spaces and daily cleaning.
However, the hotel seems to struggle with consistency in room quality. A number of reviews point out that some rooms are outdated with decor that looks tired and equipment that could use upgrading. Soundproofing is another common issue with guests reporting that they could hear noise from neighboring rooms or the hallway, which detracts from the overall comfort. There are also mentions of overly firm mattresses and pillows with some guests finding them uncomfortable.
Despite clean and modern bathrooms, some rooms suffer from maintenance issues such as leaks and dim lighting. The standard rooms particularly are noted to be quite small and lacking in amenities, contrasting with other more spacious options that the hotel offers.
In summary, while Hotel Acapulco excels in providing clean, spacious and comfortable rooms with modern facilities in certain areas, it falls short with some outdated rooms that require refurbishment and better soundproofing. The superior rooms seem to deliver a more satisfying experience, aligning more closely with guest expectations of a four-star hotel.
The reviews of the beds at Hotel Acapulco reveal a mixed experience for guests. While many guests found the beds to be very comfortable with compliments on the quality of the bedding and some even describing the beds as super comfortable, others had issues with the firmness of the mattresses. A common complaint across reviews was that the beds and mattresses were too hard for their liking, although a few guests did appreciate the firmness. Some also mentioned the small size of the beds, noting that both the bed and the bedroom could feel cramped. Additionally, it seems there were some inconsistency issues, as the comfort level of the beds varied between rooms.While some beddings were praised for being comfortable, others were described as too hard or in need of renewal. Nonetheless, a good night's sleep was achievable for many, despite the scattered criticisms.
Hotel Acapulco consistently receives high praise for its exceptional cleanliness. Guests frequently highlight the spotless condition of the entire establishment, including the rooms and common areas. Daily cleaning routines ensure that everything remains immaculate with many reviewers describing the hotel as very clean, super clean and even spotless. This attention to cleanliness extends to all aspects of the hotel, including its modern and bright decor, making it a comfortable and pleasant place to stay.
The cleaning staff is often noted for their diligent work and friendly demeanor, contributing to the overall positive atmosphere. Rooms are reported to be cleaned daily with fresh towels and well-maintained amenities ensuring a hygienic environment. Guests also appreciate the clean and well-kept facilities, which further enhance their stay.
Despite a few mentions of minor issues such as occasional untidy rooms or outdated air conditioning, the overwhelming consensus is that Hotel Acapulco excels in maintaining a clean and hygienic space. This dedication to cleanliness, combined with modern design and attentive staff, makes Hotel Acapulco a standout choice for travelers seeking a spotless and comfortable stay.
The reviews for Hotel Acapulco paint a commendable picture of its staff, who consistently receive high praise for their exceptional service. Guests frequently describe the staff as incredibly friendly, welcoming and attentive, contributing significantly to an enjoyable stay. Various departments, including the reception, restaurant, bar and housekeeping, are noted for their professionalism and cheerful demeanor.
Receptionists are highlighted for their helpfulness and willingness to assist, often going above and beyond to meet guests' needs. Bar and restaurant staff are also appreciated for their courteous and professional service, ensuring that guests receive prompt attention and assistance.
Housekeeping receives recognition for maintaining clean and comfortable rooms, adding to the overall pleasant experience at the hotel. Many reviews mention the staff's proficiency in multiple languages, which enhances communication and ensures a warm welcome for international visitors.
In summary, the staff at Hotel Acapulco are seen as a crucial aspect of the hotel's appeal, consistently providing excellent service with a smile, making guests feel valued and well cared for throughout their stay.
Hotel Acapulco provides complimentary WiFi for its guests, covering the entire hotel, including the pool area where there are many data points available. Some guests reported a good and acceptable WiFi experience with no major issues. The WiFi service could sometimes be slow but generally works well and serves its purpose for basic connectivity needs. However, there are multiple reports indicating areas for improvement. Issues such as poor or weak WiFi connections, particularly in the rooms and frequent disconnections were mentioned. The WiFi system often requires re-login, which some guests found inconvenient. While many guests found the WiFi to be functional and adequate, others experienced difficulties with consistency and speed, suggesting that the hotel could benefit from enhancing its WiFi service to ensure a more reliable and seamless experience for all its guests.
Hotel Acapulco offers a gym that has received a mix of feedback from guests. While it's described as small and sometimes limited in space and equipment, many guests still found it adequate and functional with some highlighting the presence of basic machines like bikes and weight machines. Positive remarks include the gym being nice, very well-equipped with a good variety of equipment and featuring brand new sports equipment. Other guests appreciated the inclusion of lockers and the overall beauty of the gym facilities. However, some noted that the gym area is not very visible and could feel neglected and others wished for an expansion or more weights. Despite these minor critiques, the gym is generally seen as a good addition to the hotel's facilities.
Hotel Acapulco's swimming pool garners a variety of impressions from guests with many highlighting the positives while also noting some limitations. The pool area is frequently described as beautiful, well-maintained and clean, offering a pleasant environment for relaxation. The poolside bar is a major highlight, often praised for its excellent service and refreshing cocktails and some guests enjoyed the added touch of live music by the pool.
However, the pool's small size is a common point of concern. Many guests find it too small for the hotel’s capacity, leading to overcrowding and difficulty in finding available loungers. Despite these spatial limitations, the pool area remains a family-friendly and visually appealing spot, featuring plenty of greenery and a cozy atmosphere.
The hotel’s jacuzzi is also mentioned as a positive feature, offering an additional spot to unwind, although its temperature has been a point of contention for some. Overall, while the pool at Hotel Acapulco is well-loved for its beauty and amenities, potential guests might want to plan around peak times to fully enjoy the experience.
Hotel Acapulco boasts a notable proximity to the beach, making it a prime location for beach enthusiasts. Guests have consistently appreciated the hotel's advantageous position, often mentioning its convenient walking distance to both the main beach and the stunning Fenals Beach, approximately 10 to 15 minutes on foot. Those staying here will find themselves just a short and pleasant walk away from the sea, often described as about 5 to 10 minutes, depending on the specific route taken.
Its central location not only provides easy access to the beach but also situates guests near the city center, close to various bars and nightclubs. This makes the hotel perfect for those looking to explore local dining and nightlife options without straying too far from the seaside. Despite the occasional mention of the nearby beach being too steep and pebbly for non-swimmers, the overall accessibility and beauty of the beaches around Hotel Acapulco remain a highlight for most visitors.
Parking at Hotel Acapulco is a mixed bag that requires some planning and patience. While the hotel does offer parking options, most of them come at a cost, usually around 15 euros per day. Guests can reserve a parking space, but be prepared for a bit of a walk; the closest parking spots are typically 300 to 500 meters away with some options as far as 800 meters. This distance, coupled with a steep incline in some areas, can be inconvenient for some travelers.
For those driving larger vehicles, the narrow and labyrinth-like nature of the parking garages might be a challenge. Limited availability is another issue, especially during peak times, making it difficult to find a spot nearby. The parking situation in the vicinity of the hotel also tends to be expensive and competitive, adding to the frustration for those who prefer not to walk long distances.
Despite these challenges, there are some positives. The parking areas are generally secure, offering peace of mind for those concerned about the safety of their vehicles. For motorcycle riders, there are designated garage spaces which are appreciated by many guests.
Overall, while Hotel Acapulco does provide parking solutions, potential guests should be aware of the costs, the distance and the occasional difficulty in finding and navigating parking spots. Planning ahead and reserving a space can save some hassle, ensuring a smoother experience during their stay.
Hotel Acapulco in Lloret del Mar is consistently praised as a superb destination for families. The positive feedback highlights the hotel's family-friendly atmosphere, which is calm, safe and welcoming for guests of all ages. Families particularly appreciate the hotel's friendly and attentive staff, including special mentions for their excellent service from reception to dining and cleaning staff.
The hotel offers a range of activities for children, ensuring that young guests have a great time, especially at the pool. However, some reviews noted that the play area for children is rather small and occasionally, the hotel can be noisy with kids enjoying their stay.
Despite these minor drawbacks, guests have often extended their stay and expressed a desire to return, underscoring the comfort and enjoyment experienced by families. The large family rooms and overall kid-friendly atmosphere make Hotel Acapulco an excellent choice for family vacations.
The area surrounding Hotel Acapulco in Lloret de Mar is a vibrant hotspot for nightlife enthusiasts. The location is particularly favorable for those who relish a bustling party atmosphere with numerous nightclubs, bars and entertainment venues just a short walk away. Guests have highlighted that the nightlife setting is energetic with music and festivities continuing late into the night, often until 4:30 am.
The hotel itself offers evening entertainment and DJ sessions, particularly on Saturday nights, adding to the lively ambiance. Its proximity to the main nightlife venues makes it an ideal spot for young visitors seeking a fun-filled night out. However, the continuous nighttime commotion can be overwhelming for those looking for a quieter, more relaxing stay. The streets and neighboring hotels frequently host loud music and parties, which can be heard throughout the night, impacting the ability to enjoy quieter moments on hotel terraces or in rooms.
Despite the noise, the hotel benefits from friendly reception staff and a location that promises a memorable experience for party-goers. This area is bustling, especially at night, making it perfect for future trips planned around nightlife adventures. However, for guests seeking tranquility or restful nights, the pervasive noise might be a point of consideration.
Hotel Acapulco, often advertised as a four-star establishment, has received mixed reviews regarding its facilities and services. While some guests praised its beautiful and well-maintained facilities, aligning with four-star standards, others felt the hotel falls short of its rating. Several visitors expressed disappointment, stating that the rooms and services do not meet four-star expectations, describing them as more fitting for a two or three-star hotel. The buffet and bathroom amenities also drew criticism for not matching the quality anticipated in a premium hotel.
On a positive note, the hotel is clean and functional and certain facilities have met the expected standards for a four-star establishment. However, inconsistent service quality, basic products missing from bathrooms and noise levels detracted from the overall experience for some guests. This has led to mixed feedback with some feeling their stay matched a four-star experience, while others were left underwhelmed and felt the hotel was undeserving of its four-star rating.
Hotel Acapulco boasts a variety of facilities and services tailored to business travelers. The hotel offers an array of meeting and conference rooms which can be reserved online, making it a practical choice for business arrangements and meetings. The business center and lounge area provide a conducive environment for work with accessible desk facilities even in limited spaces. Guests have praised the strong Wi-Fi, which is essential for business needs and highlighted the clean, convenient location of the hotel—a significant advantage for work visits.
Moreover, the hotel features common areas suitable for working, reading or even sunbathing, adding a touch of relaxation amidst business commitments. While some reviews mentioned issues with soundproofing and difficulty in finding certain business facilities, the overall sentiment remains positive. The business center, meeting rooms and conference facilities create a business-friendly environment that caters well to the needs of professionals. With a helipad and easy access to conference centers, Hotel Acapulco stands out as a reliable choice for business travelers.
Hotel Acapulco offers a mix of accessibility features that cater to guests with disabilities, although some areas require attention. The hotel provides easy access for differently-abled individuals with wheelchair accessible facilities and rooms available. The property has elevators and ramps to facilitate movement throughout the building. Guests can also find the swimming pool area accessible, enhancing the overall experience.
For those traveling by car, accessible parking is available, though improvements in parking sections for high cars and general accessibility near the hotel are necessary. The hotel is conveniently located, accessible by walking and within a 5-minute walk to essential amenities. However, the entrance may not be ideal for elderly guests or those with significant mobility issues.
The hotel also offers private garage options, although some instances of blocking access have been pointed out. Despite these challenges, the hotel has received positive feedback for most of its accessible options and provides amenities specifically for disabled guests. Some reviews noted areas for improvement, suggesting the need for more comprehensive accessibility support and guidance. In summary, while Hotel Acapulco makes commendable efforts in accommodating guests with disabilities, there is room for enhancement in certain areas to ensure a smoother experience.
The outdoor pool at Hotel Acapulco is generally well-received by guests, often described as beautiful despite its modest size. The pool area provides a pleasant setting for sunbathing and relaxing with clean and family-friendly facilities surrounded by garden flowers. However, the pool can get crowded and there are not many sunbeds available. While the pool is not heated, it remains accessible and features a pool bar and terrace, creating a cozy ambiance at night. The poolside experience is enhanced by the clean and beautifully maintained environment, although some guests have noted its small size as a downside.
Hotel Acapulco presents a blend of luxurious and modern appeal with a strong focus on upscale amenities and elegant decor. Guests have consistently noted the immaculate interior design in common areas and the boutique hotel feel that stands out. The reception area, decorated luxuriously, sets the tone for what promises to be a high-end experience. Rooms and facilities offer a good standard of luxury and comfort, including the luxury of whirlpool tubs that add a special touch to the stay.
Modern hotel facilities and luxury amenities such as elegant rooms, sophisticated decorations and a welcoming, large balcony contribute to a relaxing and lavish environment. The price-to-luxury ratio is often highlighted as favorable, ensuring that guests feel they are receiving good value for the high level of service and amenities provided.
However, some reviews suggest that not all aspects meet typical four-star or luxury standards with criticisms of small rooms, basic breakfast options and the occasional disparity in perceived luxury levels. Nonetheless, many guests appreciate the luxurious and fresh hotel facilities, embracing the elegant and upscale ambiance for a memorable stay.
Location Show Map
Location
Despite being centrally located, many guests noted that the hotel offers a tranquil retreat from the hustle and bustle of the city. The quiet streets around the hotel allow for restful nights, while rooms are well soundproofed to minimize any outside noise. The strategic location is ideal for both relaxation and entertainment, providing easy access to nightlife without disrupting the peace within the hotel.
The hotel itself is clean, modern and well-maintained with friendly and helpful staff that contribute to a pleasant stay. Visitors also enjoyed the terrace and pool area, which offer a relaxing environment after a day of exploration. The hotel's central location means that everything is within a comfortable walking distance, whether it's the main beach, shops or local dining spots.
Overall, Hotel Acapulco's prime location and welcoming facilities make it an excellent choice for those wanting to fully experience the lively yet serene atmosphere of Lloret de Mar.
Breakfast
Comments from guests highlight the buffet's extensive selection with many enjoying the opportunity to start their day with a meal that is not only rich and plentiful but also tasty and satisfying. The option to enjoy breakfast by the pool is mentioned as a particularly enjoyable experience. Despite the overall positive feedback, a few guests feel that the selection could be more varied and have noted occasional issues such as repetitive menu items, limited variety and a need for improvement in hot food sections and tea quality.
Nevertheless, the combination of a great breakfast selection, friendly service and the convenience of early breakfast hours makes dining at Hotel Acapulco a special part of the stay for many guests. Overall, the breakfast offerings contribute to a pleasant and comfortable experience, reflecting the hotel's commitment to quality and guest satisfaction.
Dinner
Several reviews highlight the excellent quality of the dinner, noting that it surpasses local restaurant offerings. The buffet's food is frequently mentioned as being very good, delicious and of high quality with a good selection and plentiful, fresh options that change regularly. While some guests appreciated the varied and tasty food, others felt that the buffet could be a bit repetitive and could use more diversity, especially in the meat options.
Despite some mixed feedback regarding the variety and repetitiveness of the menu, the overall consensus is that the food is more than acceptable with many guests finding it fantastic and of good quality. The dining experience is further enhanced by impeccable service and acceptable prices. However, a few guests mentioned that the buffet could improve in terms of variety and that some meals were served lukewarm or cold.
In summary, Hotel Acapulco's dinner offerings are largely well-received with guests enjoying the high-quality, tasty and varied food, although there is room for improvement in terms of variety and consistency.
Rooms
However, the hotel seems to struggle with consistency in room quality. A number of reviews point out that some rooms are outdated with decor that looks tired and equipment that could use upgrading. Soundproofing is another common issue with guests reporting that they could hear noise from neighboring rooms or the hallway, which detracts from the overall comfort. There are also mentions of overly firm mattresses and pillows with some guests finding them uncomfortable.
Despite clean and modern bathrooms, some rooms suffer from maintenance issues such as leaks and dim lighting. The standard rooms particularly are noted to be quite small and lacking in amenities, contrasting with other more spacious options that the hotel offers.
In summary, while Hotel Acapulco excels in providing clean, spacious and comfortable rooms with modern facilities in certain areas, it falls short with some outdated rooms that require refurbishment and better soundproofing. The superior rooms seem to deliver a more satisfying experience, aligning more closely with guest expectations of a four-star hotel.
Beds
Cleanliness
The cleaning staff is often noted for their diligent work and friendly demeanor, contributing to the overall positive atmosphere. Rooms are reported to be cleaned daily with fresh towels and well-maintained amenities ensuring a hygienic environment. Guests also appreciate the clean and well-kept facilities, which further enhance their stay.
Despite a few mentions of minor issues such as occasional untidy rooms or outdated air conditioning, the overwhelming consensus is that Hotel Acapulco excels in maintaining a clean and hygienic space. This dedication to cleanliness, combined with modern design and attentive staff, makes Hotel Acapulco a standout choice for travelers seeking a spotless and comfortable stay.
Staff
Receptionists are highlighted for their helpfulness and willingness to assist, often going above and beyond to meet guests' needs. Bar and restaurant staff are also appreciated for their courteous and professional service, ensuring that guests receive prompt attention and assistance.
Housekeeping receives recognition for maintaining clean and comfortable rooms, adding to the overall pleasant experience at the hotel. Many reviews mention the staff's proficiency in multiple languages, which enhances communication and ensures a warm welcome for international visitors.
In summary, the staff at Hotel Acapulco are seen as a crucial aspect of the hotel's appeal, consistently providing excellent service with a smile, making guests feel valued and well cared for throughout their stay.
Wi-Fi
Gym
Pool
However, the pool's small size is a common point of concern. Many guests find it too small for the hotel’s capacity, leading to overcrowding and difficulty in finding available loungers. Despite these spatial limitations, the pool area remains a family-friendly and visually appealing spot, featuring plenty of greenery and a cozy atmosphere.
The hotel’s jacuzzi is also mentioned as a positive feature, offering an additional spot to unwind, although its temperature has been a point of contention for some. Overall, while the pool at Hotel Acapulco is well-loved for its beauty and amenities, potential guests might want to plan around peak times to fully enjoy the experience.
Beach
Its central location not only provides easy access to the beach but also situates guests near the city center, close to various bars and nightclubs. This makes the hotel perfect for those looking to explore local dining and nightlife options without straying too far from the seaside. Despite the occasional mention of the nearby beach being too steep and pebbly for non-swimmers, the overall accessibility and beauty of the beaches around Hotel Acapulco remain a highlight for most visitors.
Parking
For those driving larger vehicles, the narrow and labyrinth-like nature of the parking garages might be a challenge. Limited availability is another issue, especially during peak times, making it difficult to find a spot nearby. The parking situation in the vicinity of the hotel also tends to be expensive and competitive, adding to the frustration for those who prefer not to walk long distances.
Despite these challenges, there are some positives. The parking areas are generally secure, offering peace of mind for those concerned about the safety of their vehicles. For motorcycle riders, there are designated garage spaces which are appreciated by many guests.
Overall, while Hotel Acapulco does provide parking solutions, potential guests should be aware of the costs, the distance and the occasional difficulty in finding and navigating parking spots. Planning ahead and reserving a space can save some hassle, ensuring a smoother experience during their stay.
Family
The hotel offers a range of activities for children, ensuring that young guests have a great time, especially at the pool. However, some reviews noted that the play area for children is rather small and occasionally, the hotel can be noisy with kids enjoying their stay.
Despite these minor drawbacks, guests have often extended their stay and expressed a desire to return, underscoring the comfort and enjoyment experienced by families. The large family rooms and overall kid-friendly atmosphere make Hotel Acapulco an excellent choice for family vacations.
Nightlife
The hotel itself offers evening entertainment and DJ sessions, particularly on Saturday nights, adding to the lively ambiance. Its proximity to the main nightlife venues makes it an ideal spot for young visitors seeking a fun-filled night out. However, the continuous nighttime commotion can be overwhelming for those looking for a quieter, more relaxing stay. The streets and neighboring hotels frequently host loud music and parties, which can be heard throughout the night, impacting the ability to enjoy quieter moments on hotel terraces or in rooms.
Despite the noise, the hotel benefits from friendly reception staff and a location that promises a memorable experience for party-goers. This area is bustling, especially at night, making it perfect for future trips planned around nightlife adventures. However, for guests seeking tranquility or restful nights, the pervasive noise might be a point of consideration.
4 Star
On a positive note, the hotel is clean and functional and certain facilities have met the expected standards for a four-star establishment. However, inconsistent service quality, basic products missing from bathrooms and noise levels detracted from the overall experience for some guests. This has led to mixed feedback with some feeling their stay matched a four-star experience, while others were left underwhelmed and felt the hotel was undeserving of its four-star rating.
Business
Moreover, the hotel features common areas suitable for working, reading or even sunbathing, adding a touch of relaxation amidst business commitments. While some reviews mentioned issues with soundproofing and difficulty in finding certain business facilities, the overall sentiment remains positive. The business center, meeting rooms and conference facilities create a business-friendly environment that caters well to the needs of professionals. With a helipad and easy access to conference centers, Hotel Acapulco stands out as a reliable choice for business travelers.
Accessible
For those traveling by car, accessible parking is available, though improvements in parking sections for high cars and general accessibility near the hotel are necessary. The hotel is conveniently located, accessible by walking and within a 5-minute walk to essential amenities. However, the entrance may not be ideal for elderly guests or those with significant mobility issues.
The hotel also offers private garage options, although some instances of blocking access have been pointed out. Despite these challenges, the hotel has received positive feedback for most of its accessible options and provides amenities specifically for disabled guests. Some reviews noted areas for improvement, suggesting the need for more comprehensive accessibility support and guidance. In summary, while Hotel Acapulco makes commendable efforts in accommodating guests with disabilities, there is room for enhancement in certain areas to ensure a smoother experience.
Outdoor Pool
Luxury
Modern hotel facilities and luxury amenities such as elegant rooms, sophisticated decorations and a welcoming, large balcony contribute to a relaxing and lavish environment. The price-to-luxury ratio is often highlighted as favorable, ensuring that guests feel they are receiving good value for the high level of service and amenities provided.
However, some reviews suggest that not all aspects meet typical four-star or luxury standards with criticisms of small rooms, basic breakfast options and the occasional disparity in perceived luxury levels. Nonetheless, many guests appreciate the luxurious and fresh hotel facilities, embracing the elegant and upscale ambiance for a memorable stay.
Yes, Hotel Acapulco has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Acapulco.
No, Hotel Acapulco doesn't allow dogs.
Yes, parking facilities are available at Hotel Acapulco.
Yes, Hotel Acapulco has a gym.
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