Ona Don Juan
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Summary of reviewsOna Don Juan, located in the vibrant town of Lloret de Mar, enjoys a prime location highly praised for its convenience. Guests find it easy to explore the city center, shops, bars, restaurants and the nearby beaches of Lloret and Fenals, all while enjoying a tranquil atmosphere away from the hustle.
The breakfast buffet at Don Juan Resort elicits mixed reviews. Many guests commend the fresh bread, good coffee and the availability of gluten-free options. However, some find the selection repetitive and the experience chaotic due to crowded dining areas.
The dinner buffet garners favorable comments for variety and delicious options, though the quality can be inconsistent with some guests noting a need for improvement in cleanliness and menu diversity.
Rooms at the resort receive varied feedback. Positive remarks highlight spacious, clean and recently renovated rooms with comfortable beds and friendly staff. However, many rooms are criticized for being outdated, lacking in cleanliness and having poor air quality.
Cleanliness across the resort is inconsistent. While some guests appreciate the meticulously cleaned rooms and common areas, others report issues like dirty pools, mold and insufficient cleaning in both rooms and dining areas.
Staff interactions are mixed. While many guests describe the staff as friendly and helpful, particularly in reception, others encounter unprofessional and rude behavior, especially in the front desk and restaurant areas.
The resort's wifi experience is also variable. Some guests find it fast and efficient, while others struggle with connectivity issues, particularly in their rooms.
Pool facilities receive positive feedback for their variety and family-friendly features, including clean outdoor pools and a children's area with slides. However, some guests mention overcrowding, dirty water and aging infrastructure as issues.
Proximity to the beach is a major plus, as guests appreciate the short walking distance to clean, beautiful shorelines. However, the parking situation seems to be a point of dissatisfaction due to high costs and limited availability.
For families, the resort offers several appealing amenities like spacious family suites and children’s pools. However, noise from young adults and subpar children’s facilities might affect the overall experience for families seeking a peaceful stay.
The resort’s location is great for those who enjoy nightlife with easy access to local clubs and vibrant evening entertainment. However, this also means potential noise disturbances, which could be problematic for guests looking for a quieter environment.
Overall, Ona Don Juan offers a well-situated base with engaging pool facilities and generally comfortable accommodations, though improvements in consistency of services and amenities could enhance the guest experience further.
Categories
The breakfast buffet at Don Juan Resort elicits mixed reviews. Many guests commend the fresh bread, good coffee and the availability of gluten-free options. However, some find the selection repetitive and the experience chaotic due to crowded dining areas.
The dinner buffet garners favorable comments for variety and delicious options, though the quality can be inconsistent with some guests noting a need for improvement in cleanliness and menu diversity.
Rooms at the resort receive varied feedback. Positive remarks highlight spacious, clean and recently renovated rooms with comfortable beds and friendly staff. However, many rooms are criticized for being outdated, lacking in cleanliness and having poor air quality.
Cleanliness across the resort is inconsistent. While some guests appreciate the meticulously cleaned rooms and common areas, others report issues like dirty pools, mold and insufficient cleaning in both rooms and dining areas.
Staff interactions are mixed. While many guests describe the staff as friendly and helpful, particularly in reception, others encounter unprofessional and rude behavior, especially in the front desk and restaurant areas.
The resort's wifi experience is also variable. Some guests find it fast and efficient, while others struggle with connectivity issues, particularly in their rooms.
Pool facilities receive positive feedback for their variety and family-friendly features, including clean outdoor pools and a children's area with slides. However, some guests mention overcrowding, dirty water and aging infrastructure as issues.
Proximity to the beach is a major plus, as guests appreciate the short walking distance to clean, beautiful shorelines. However, the parking situation seems to be a point of dissatisfaction due to high costs and limited availability.
For families, the resort offers several appealing amenities like spacious family suites and children’s pools. However, noise from young adults and subpar children’s facilities might affect the overall experience for families seeking a peaceful stay.
The resort’s location is great for those who enjoy nightlife with easy access to local clubs and vibrant evening entertainment. However, this also means potential noise disturbances, which could be problematic for guests looking for a quieter environment.
Overall, Ona Don Juan offers a well-situated base with engaging pool facilities and generally comfortable accommodations, though improvements in consistency of services and amenities could enhance the guest experience further.
Hotel near Golf Courses
Ona Don Juan is a standard hotel that is located within a reasonable driving distance of golf courses, providing a simple lodging option for golf enthusiasts.
4-Star Hotel
Ona Don Juan is a complete resort a few minutes away from Lloret and Fenals beaches, ideal for families and couples. It features two outdoor swimming pools with sun terraces, a children's pool, large garden areas, and a multi-sports court. It offers comfortable apartments with air conditioning and satellite TV.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Children's Pool
Guest Reviews
Situated in the lively town of Lloret de Mar, Ona Don Juan boasts a highly praised location that guests find immensely convenient. The hotel is centrally positioned, making it easy for visitors to explore the city center on foot. It's merely a short stroll from both the bustling pedestrian streets and the serene beaches of Lloret and Fenals—ideal for those who want to soak up the sun or dive into the local nightlife.
Travelers appreciate the hotel's proximity to shops, bars, restaurants and the bus station, which is only a five-minute walk away, simplifying commutes and excursions. Despite being close to the action, the resort is positioned in a way that allows guests to enjoy a quieter, more relaxed atmosphere away from the city's sometimes overwhelming hustle and bustle.
Overall, its prime location offers easy access to various activities, making it perfect for guests who wish to explore the vibrant surroundings without having to journey far from their accommodations.
The breakfast experience at Ona Don Juan receives mixed reviews from guests. Many find the buffet to be quite good with fresh bread, good coffee and a hearty, abundant spread. A particular highlight noted is the availability of gluten-free options and a decent variety of sweet and savory dishes. However, others described the selection as repetitive, limited and of poor quality. Fresh juice and vegetables seem to be missing and the overall experience can be quite chaotic due to crowded dining areas and long lines. Extending the limited breakfast hours could potentially mitigate some of these issues. A more diverse and higher-quality selection could improve the breakfast experience significantly.
Ona Don Juan offers a mixed dining experience according to guest reviews. The buffet-style meals are a focal point of the dining experience with many guests appreciating the wide variety and delicious options available. Positive comments highlight a varied buffet, excellent and delicious meals and a generally good selection at dinner. Some guests even found the dining buffet to be top-notch and appreciated the quality-price ratio.
However, not all reviews were glowing. Several guests noted that the food quality can be inconsistent with descriptions ranging from very low to mediocre. Repetitiveness in the menu and chaotic buffet hours were also points of concern. Some guests found the meals to be very basic, repetitive or similar every day and there were mentions of poor cleanliness in the restaurant. Additionally, issues with the quality and freshness of the food, such as fried churros in reused oil, were highlighted by a few reviewers.
Overall, while Don Juan Resort's dinner offerings have received praise for variety and taste, there are areas where improvements in consistency, food quality and cleanliness could enhance the dining experience further.
Ona Don Juan offers rooms that vary widely in condition and comfort. On the positive side, some rooms are described as spacious, clean and renovated, providing modern amenities and effective air conditioning. Guests have noted the comfortable beds, friendly staff and well-maintained facilities. The suites, particularly, are commended for being quiet and suitable for larger groups, while newly renovated rooms are often highlighted as clean and in good shape.
However, multiple reviews indicate that many rooms are outdated with old furniture and insufficient soundproofing. Some rooms were found to be narrow, lacking in cleanliness and even moldy. The air quality in certain rooms has been criticized with complaints about musty or bad smells. Guests have also pointed out the necessity for renovation in various rooms and frequently mention that the actual room conditions do not match the promotional images. Small balconies, poor room views and occasional maintenance issues like dirt smudges on the ceiling and doors that don’t close properly have also been noted.
Overall, while some aspects of Don Juan Resort’s rooms are praised, there is a noticeable inconsistency in their quality and upkeep, suggesting a mixed experience for guests.
At the Ona Don Juan, the bed experience is a mixed bag, leaning toward the positive side. Many guests appreciated the comfortable mattresses and the large size of the beds, which contributed significantly to a good night's sleep. They found the beds to be really comfortable and spacious, praising the quality of sleep provided. The bedding and pillows were often mentioned for their comfort with some guests specifically highlighting the incredible comfort of the beds and the super comfortable mattresses.
However, not all feedback was glowing. Some guests encountered issues with the bedding being too old and the mattresses sinking in the middle. There were mentions of worn-out mattresses and tired bedding with a few reports of bedbugs, which is concerning. While some rooms featured big, double or single beds that were satisfactory, other guests found the beds too soft, uncomfortable or not suitable as they were rollaway beds or sofa beds.
In conclusion, while many found the beds at Don Juan Resort comfortable and spacious, others experienced outdated or uncomfortable bedding that occasionally impacted their stay negatively.
Ona Don Juan faces mixed feedback regarding cleanliness. While some guests appreciated very clean rooms, cleaned daily with well-maintained common areas, many highlighted significant issues. Complaints included dirty pools, mold in the children's area and stained or moldy walls. Rooms often had issues with dirtiness, dust and insufficient cleaning, occasionally to the extent of discovering hairballs or stained bed sheets. There's a mention of bugs in various places, from the bathrooms to under the shower tray. Restaurant cleanliness also falls short with dirty tables and cutlery reported. The cleaning staff’s efforts appear inconsistent, leading to varied guest experiences. Despite these negatives, some areas and rooms stand out as notably clean and the hotel maintains a good location, providing a redeeming factor for some visitors.
The reviews of the staff at Ona Don Juan present a mixed picture. On the positive side, guests frequently describe the staff as friendly, attentive, polite and charming. The receptionists, particularly Michelle, received praise for their helpfulness and efficient service. Many guests found the cleaning and maintenance staff to be dedicated and hardworking, contributing to an overall pleasant stay. There is a notable appreciation for the staff's kindness and value for money.
However, there are significant negatives mentioned. Some guests encountered staff who were unfriendly, rude and unprofessional, particularly at the front desk and in the restaurant. Issues include a lack of attentiveness, disinterest in addressing issues and an overall grumpy demeanor. Instances of rudeness and a feeling of being unwelcome were highlighted with specific complaints about certain receptionists and waiters.
In summary, while many guests had positive interactions with a friendly and attentive staff, there are also substantial criticisms regarding unprofessional and unpleasant behavior, particularly among some members of the reception and restaurant teams.
Guests at Don Juan Resort Affiliates by FERGUS have mixed experiences with the hotel's wifi. On the positive side, some guests mention that the wifi is free and fast and for a few, the connection worked perfectly. However, there are frequent mentions of issues such as the inability to connect, nonexistent wifi and not being able to get online in the rooms. While some find the wifi sufficient, others highlight it as a downside to their stay.
The Ona Don Juan features an appealing range of pool options, perfect for families and adults alike. Guests have the convenience of choosing between two large and very clean outdoor pools with an additional designated children's pool area featuring fun elements like a pirate ship and water slides. The pools are noted for being fairly clean and there are sufficient sunbeds although some guests found them uncomfortable or in short supply. An adults-only pool provides a quieter retreat, although the main pool can get crowded and noisy, sometimes due to poor filtering or guests drinking and spilling alcohol into the water.
While the cleanliness of the pools often receives positive feedback, such as the maintenance of crystal clear water and friendly staff, some guests have encountered issues with dirty water, dilapidated facilities and aging infrastructure that could use a refresh. The absence of an indoor pool and sufficient pool towels are minor drawbacks mentioned by visitors. Despite these concerns, the overall impression of the swimming pool facilities at Don Juan Resort remains fairly positive with their accessibility and family-friendly features highly commended.
Ona Don Juan offers guests the convenience of a prime location with easy, quick access to both the city center and the beach. Multiple reviews highlight its proximity to the shoreline with many mentioning it's just a short walk away—around two to five minutes on foot. Guests appreciate the clean and beautiful beach that's near the hotel, providing a picturesque setting for relaxation. The beach area is also close to various city amenities, including shops and the bustling strip, which adds to the overall convenience and appeal of the location. Whether it's Lloret del Mar or Fenal Beach, the resort's strategic placement makes it an excellent choice for those looking to be centrally located while enjoying the beaches.
Ona Don Juan offers a parking facility, yet it seems to be a source of dissatisfaction among guests due to the high costs and limited availability of spaces. The charge for parking is often cited as being quite expensive with fees around €18 to €20 per day and some guests mentioning a weekly charge of €100. Despite its high price, the parking area is often full, making it difficult for guests to find a spot. The parking system is described as needing renovation with issues such as a defective barrier system and poorly designated spaces.
On a positive note, some guests appreciate the safety of the parking area and acknowledge that having any parking at all is an advantage, even if it comes with additional costs. However, the overall sentiment indicates that the parking situation could use significant improvements, particularly in terms of cost and space availability. Guests are also advised that parking is not free and to be prepared for the additional expense.
Ona Don Juan is a mixed bag when it comes to catering to families, especially those with young children. The resort advertises itself as a family-friendly destination and has several features that could make it appealing to families, such as family suite rooms that are described as spacious and pleasant and multiple pools including a children's pool with a swim slide. These amenities contribute to enjoyable family holidays and some reviews mention having a great time overall.
However, the experience can be inconsistent. While the hotel is noted for being suitable for families, other reviews highlight significant issues that can disrupt a family vacation. The hotel can get very noisy with reports of groups of young adults causing disturbances late into the night. This environment may not be ideal for families looking for a peaceful stay. Additionally, certain facilities aimed at children, like the playground, have been reported as being dirty or closed and the kids club did not live up to expectations.
In conclusion, while Don Juan Resort offers some good facilities that can make for a pleasant family stay, potential guests should be aware of the noise and crowding issues, which might make it more suitable for short stays or families who are less sensitive to these factors.
Ona Don Juan is an ideal destination for those looking to immerse themselves in the local nightlife. The hotel is strategically positioned close to numerous nightclubs and dance venues, making it a hotspot for party enthusiasts and night owls. Guests frequently observe lively dancing evenings complemented by drinks and cocktails, adding to the vibrant ambiance. Musical entertainment, including live music and orchestra-style events, contributes to the energetic atmosphere, particularly enjoyable for those who relish evening activities.
However, the hotel’s central location and its focus on nightlife can result in significant noise. Overcrowding and noise from nightclubs and guests on balconies prepping for parties make it rather overwhelming at times. Some guests reported difficulty sleeping due to the persistent noise from drunken revelers and loud outdoor entertainment. The noise levels are particularly pronounced in the hallways and from outside, especially at night, which can be a drawback for those seeking a quieter, more relaxed stay. Overall, Don Juan Resort caters well to travelers eager to enjoy the local nightlife, but it may not be the best choice for those desiring tranquility and ample rest.
Ona Don Juan has received mixed feedback, particularly concerning its four-star rating. While some reviews confirm the hotel's cleanliness and good facilities, many guests express disappointment with various aspects that fall short of a four-star standard. Frequent criticisms point out that it feels more like a two or three-star establishment, given issues such as outdated comfort and equipment, lack of soundproofing and absence of basic amenities like room refrigerators. Additionally, the quality of dining options has been compared to those typically found in lower-rated hotels. The hotel's single elevator, despite having 600 rooms and prolonged wait times also detract from the experience. Several guests indicate that the hotel doesn't live up to the advertised four-star rating and is not perceived as good value for the price.
The children's pool at Ona Don Juan offers a dedicated space for younger guests, featuring an outdoor swimming pool specifically for kids. Many reviews highlight the abundance of children enjoying the area, which includes various amenities tailored to their needs. However, some guests have noted that the children's pool area shows signs of wear and tear, including mold and a generally run-down condition. Despite these issues, the resort does provide a secondary pool for children, catering to families and ensuring that there are plenty of options for younger guests to enjoy their time by the water.
The outdoor pool area at Ona Don Juan receives mixed feedback from guests. Many appreciate the fairly clean and nice pool facilities, highlighting the appeal of having two outdoor pools to choose from. The pools are mentioned as a positive aspect of the resort with some guests enjoying the views. However, there are also mentions of the outdoor pool being too small and overcrowded with noise continuing into the early hours. Despite these issues, the outdoor pool area, complemented by a great selection of food, remains a draw for guests.
The indoor pool at Ona Don Juan appears to have faced several challenges, as reviews consistently mention it being closed, under construction, or not accessible. Guests noted the indoor pool being out of service and closed daily, indicating a lack of availability during their stays. Although there were references to a courtyard indoor pool and a children's pool, the overarching feedback points toward the indoor pool not being a functional or reliable amenity at the time of the reviews. The heated pool also faced closures, contributing to a less favorable experience for visitors expecting to use these facilities.
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Location
Travelers appreciate the hotel's proximity to shops, bars, restaurants and the bus station, which is only a five-minute walk away, simplifying commutes and excursions. Despite being close to the action, the resort is positioned in a way that allows guests to enjoy a quieter, more relaxed atmosphere away from the city's sometimes overwhelming hustle and bustle.
Overall, its prime location offers easy access to various activities, making it perfect for guests who wish to explore the vibrant surroundings without having to journey far from their accommodations.
Breakfast
Dinner
However, not all reviews were glowing. Several guests noted that the food quality can be inconsistent with descriptions ranging from very low to mediocre. Repetitiveness in the menu and chaotic buffet hours were also points of concern. Some guests found the meals to be very basic, repetitive or similar every day and there were mentions of poor cleanliness in the restaurant. Additionally, issues with the quality and freshness of the food, such as fried churros in reused oil, were highlighted by a few reviewers.
Overall, while Don Juan Resort's dinner offerings have received praise for variety and taste, there are areas where improvements in consistency, food quality and cleanliness could enhance the dining experience further.
Rooms
However, multiple reviews indicate that many rooms are outdated with old furniture and insufficient soundproofing. Some rooms were found to be narrow, lacking in cleanliness and even moldy. The air quality in certain rooms has been criticized with complaints about musty or bad smells. Guests have also pointed out the necessity for renovation in various rooms and frequently mention that the actual room conditions do not match the promotional images. Small balconies, poor room views and occasional maintenance issues like dirt smudges on the ceiling and doors that don’t close properly have also been noted.
Overall, while some aspects of Don Juan Resort’s rooms are praised, there is a noticeable inconsistency in their quality and upkeep, suggesting a mixed experience for guests.
Beds
However, not all feedback was glowing. Some guests encountered issues with the bedding being too old and the mattresses sinking in the middle. There were mentions of worn-out mattresses and tired bedding with a few reports of bedbugs, which is concerning. While some rooms featured big, double or single beds that were satisfactory, other guests found the beds too soft, uncomfortable or not suitable as they were rollaway beds or sofa beds.
In conclusion, while many found the beds at Don Juan Resort comfortable and spacious, others experienced outdated or uncomfortable bedding that occasionally impacted their stay negatively.
Cleanliness
Staff
However, there are significant negatives mentioned. Some guests encountered staff who were unfriendly, rude and unprofessional, particularly at the front desk and in the restaurant. Issues include a lack of attentiveness, disinterest in addressing issues and an overall grumpy demeanor. Instances of rudeness and a feeling of being unwelcome were highlighted with specific complaints about certain receptionists and waiters.
In summary, while many guests had positive interactions with a friendly and attentive staff, there are also substantial criticisms regarding unprofessional and unpleasant behavior, particularly among some members of the reception and restaurant teams.
Wi-Fi
Pool
While the cleanliness of the pools often receives positive feedback, such as the maintenance of crystal clear water and friendly staff, some guests have encountered issues with dirty water, dilapidated facilities and aging infrastructure that could use a refresh. The absence of an indoor pool and sufficient pool towels are minor drawbacks mentioned by visitors. Despite these concerns, the overall impression of the swimming pool facilities at Don Juan Resort remains fairly positive with their accessibility and family-friendly features highly commended.
Beach
Parking
On a positive note, some guests appreciate the safety of the parking area and acknowledge that having any parking at all is an advantage, even if it comes with additional costs. However, the overall sentiment indicates that the parking situation could use significant improvements, particularly in terms of cost and space availability. Guests are also advised that parking is not free and to be prepared for the additional expense.
Family
However, the experience can be inconsistent. While the hotel is noted for being suitable for families, other reviews highlight significant issues that can disrupt a family vacation. The hotel can get very noisy with reports of groups of young adults causing disturbances late into the night. This environment may not be ideal for families looking for a peaceful stay. Additionally, certain facilities aimed at children, like the playground, have been reported as being dirty or closed and the kids club did not live up to expectations.
In conclusion, while Don Juan Resort offers some good facilities that can make for a pleasant family stay, potential guests should be aware of the noise and crowding issues, which might make it more suitable for short stays or families who are less sensitive to these factors.
Nightlife
However, the hotel’s central location and its focus on nightlife can result in significant noise. Overcrowding and noise from nightclubs and guests on balconies prepping for parties make it rather overwhelming at times. Some guests reported difficulty sleeping due to the persistent noise from drunken revelers and loud outdoor entertainment. The noise levels are particularly pronounced in the hallways and from outside, especially at night, which can be a drawback for those seeking a quieter, more relaxed stay. Overall, Don Juan Resort caters well to travelers eager to enjoy the local nightlife, but it may not be the best choice for those desiring tranquility and ample rest.
4 Star
Children's Pool
Outdoor Pool
Indoor Pool
Yes, Ona Don Juan has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Ona Don Juan.
No, Ona Don Juan doesn't allow dogs.
Yes, parking facilities are available at Ona Don Juan.
No, Ona Don Juan doesn't have a gym.
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