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Summary of reviewsThe Abbey Lodge Hotel, situated in the idyllic Ealing Common area, offers a tranquil retreat with convenient access to London's attractions. Its strategic location enables guests to relish the calm of a residential neighborhood while being just a short walk from Ealing Common and Ealing Broadway tube stations. The vicinity is replete with cafes, restaurants and shops and guests value the free parking, making it a practical choice for quick city visits or specific events.
Although breakfast services are inconsistent, nearby delivery options and local cafes provide alternatives for morning meals. The rooms present a mixed experience; while some guests appreciate the clean bathrooms and comfy beds, others point out issues with outdated decor, cleanliness and space. The general consensus is that the hotel's overall cleanliness needs improvement, although pockets of cleanliness do exist in certain areas.
The staff at Abbey Lodge Hotel is often highlighted for their friendly and helpful demeanor, significantly enhancing the guest experience despite occasional language barriers and maintenance issues. Free WiFi, however, is a common point of frustration with many guests noting poor connectivity and weak signals.
One of the hotel's standout features is the availability of free parking, a rarity in Ealing, though finding a spot can sometimes be challenging. Ultimately, while the Abbey Lodge Hotel has areas that require attention, it delivers in terms of location, staff hospitality and bed comfort, making it a viable option for travelers seeking a balance of tranquility and convenience in London. Show more
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Categories
Dog Friendly Bed & Breakfast
Dogs Stay Free
Bed & Breakfast with Parking
Cheap Bed & Breakfast
Small Bed & Breakfast
Bed & Breakfast where Dogs Stay Free
Room Types
Double RoomA private bathroom, TV and tea/coffee making facilities are featured in this room. Some rooms can accommodate an extra bed. You can request it in the Special Requests box, however it is subject to availabilities.
Twin RoomA private bathroom, TV and tea/coffee making facilities are featured in this room. This room cannot accommodate any extra beds.
Single RoomA private bathroom, TV and tea/coffee making facilities are featured in this room. This room cannot accommodate any extra beds.
Small Double RoomA private bathroom, TV and tea/coffee making facilities are featured in this room. This room cannot accommodate any extra beds.
Single Room with Private External BathroomThe single room offers an electric kettle, a carpeted floor, heating and a TV. The unit offers 1 bed.
Triple RoomThe triple room includes a private bathroom fitted with a shower. This triple room offers a TV. The unit has 2 beds.
Quadruple RoomThis quadruple room offers a TV.
Family RoomThe unit has 3 beds.
Guest Reviews
4.9
Rated
Location
Situated in the charming Ealing Common area, the Abbey Lodge Hotel boasts an enviable and convenient location for travelers. Nestled in a quiet residential neighborhood, the hotel provides a serene escape from the bustle of London while ensuring easy access to public transportation. With just a short walk to both Ealing Common and Ealing Broadway tube stations, guests can effortlessly explore the city's attractions.
The vicinity is dotted with cafes, restaurants and shops, making it ideal for those looking to enjoy local amenities without venturing far. The quiet streets offer a peaceful environment and the proximity to the tube allows for straightforward commutes to other parts of London.
Guests have praised the hotel for being a great value with perks such as free parking, making it a convenient choice for both solo travelers and those visiting for specific events or work. Its strategic location also means that it's suitable for short trips to the city, offering practicality without compromising on the calm atmosphere.
Overall, the Abbey Lodge Hotel's location is frequently highlighted as a major advantage, appealing to those seeking a blend of tranquility and accessibility in one of London's pleasant neighborhoods.
Breakfast
Abbey Lodge Hotel has garnered mixed feedback regarding its breakfast offerings, largely focusing on the lack of breakfast facilities. Many guests were disappointed to find that despite the hotel's advertising and sometimes even their reservation details indicating breakfast was included, no breakfast service was provided. This has led to some frustration and confusion among visitors who expected a typical Bed and Breakfast experience.
However, it's worth noting a few positive remarks. On past occasions, some guests mentioned that breakfast was served promptly with various options available. The overall atmosphere of the hotel was described as calm and relaxed and the location is particularly favorable for those attending nearby festivals with ample breakfast delivery options available through services like Just Eat.
Although the absence of breakfast was a notable downside, the comfortable beds at Abbey Lodge Hotel were appreciated by guests. Guests who plan accordingly and make use of nearby delivery services for their morning meals may still enjoy a pleasant stay.
Rooms
Abbey Lodge Hotel presents a mixed experience when it comes to its rooms. Many guests noted that while the rooms tend to be small and outdated, some found them clean and comfortable. The cleanliness of the bathrooms was often praised with several mentions of modern and well-kept bathroom facilities. Comfy beds were a consistent highlight for those looking for a good night's rest. Although the general decor is dated and the furnishings show signs of wear and tear, some rooms were still described as warm and cozy upon arrival, thanks to effective heating. However, cleanliness issues remain a significant concern with numerous reviews mentioning dirty rooms, unclean bed sheets and unpleasant odors. The hotel's smaller rooms can feel cramped, particularly those occupied by double beds. Overall, while there are occasional positive remarks about room comfort and cleanliness, there are recurring themes of neglect and the need for renovation throughout the hotel's accommodations.
Beds
The Abbey Lodge Hotel receives mixed reviews regarding its beds with a majority of guests highlighting their comfort. Many described the beds as comfortable with some even calling them super comfortable and praising the clean linen. Guests frequently noted that they had a good night's sleep due to the comfy mattresses and pillows. Additionally, the bedding and sanitary facilities were appreciated for their cleanliness.
However, some reviews mentioned issues such as beds being hard and uncomfortable with one bed described as not being fully assembled and prone to shaking with movement. There were also concerns about cleanliness with mentions of bed sheets covered in body hair, foreign hairs and stains.
In terms of space, one guest felt the bed took up too much room and another was disappointed by the availability of a twin room instead of a booked double bed room. Despite these issues, the hotel seems to have a generally positive reception when it comes to bed comfort, though improvements in consistency and cleanliness could enhance overall guest satisfaction.
Cleanliness
Abbey Lodge Hotel receives mixed reviews regarding its cleanliness. Among the positive remarks, some guests found the bedding clean and appreciated clean and comfortable en suite rooms. There were mentions of bathrooms being super clean and functioning well with powerful showers and good water temperature. However, these compliments are overshadowed by numerous negative observations.
The overall cleanliness of the hotel leaves much to be desired with multiple reports of dirty and unkempt conditions. Common issues include dust, cobwebs on the walls and general neglect of the premises. Several guests noted that the rooms were not cleaned on a daily basis and the bed sheets and towels were not changed unless requested. Filthy conditions were frequently mentioned with many citing dirt, unpleasant odors and even signs of mold and dead insects. Additionally, some areas, like the lobby and stairwell, were noted to have decent cleanliness, but this standard was not maintained in guests' rooms.
Guests frequently reported the presence of stains on bedding, body hairs in bathrooms and a general lack of attention to detail in cleaning. The hotel appears to be in a state of disrepair with broken furniture, unclean facilities and a strong smell of tobacco and dampness permeating various areas. The apparent neglect extended to the outdoor garden, which was described as neglected, adding to the rundown feel of the property.
In summary, while there are pockets of acceptable cleanliness, the majority of feedback highlights significant hygiene issues, making it difficult for guests to recommend Abbey Lodge Hotel based on its current state.
Staff
Abbey Lodge Hotel's staff generally receive high praise for their kindness and helpfulness with numerous mentions of friendly and accommodating service. Guests commend the hotel's pleasant and polite staff, highlighting exceptional front-of-house service and a host who is described as super friendly and helpful. Many reviews emphasize the staff's willingness to assist, from checking guests in early to going out of their way to help during their stay.
However, there are occasional contrasts in experiences with some guests noting language barriers and instances of rudeness or unavailability. In some cases, there are complaints about cleaning standards and misunderstandings with the staff and a few noted the lack of attention to maintenance issues.
Nevertheless, the prevailing sentiment reflects positively on the staff's effort and warm hospitality, contributing significantly to the overall guest experience at Abbey Lodge Hotel.
Wi-Fi
The WiFi at Abbey Lodge Hotel has received several critical reviews from guests. Common issues include the WiFi not working, a very weak signal and no connectivity offered on the top floor or in the family room. While there have been mentions of functional WiFi, the general consensus is that the internet service is subpar, ranging from poor to very poor quality at times.
Parking
The Abbey Lodge Hotel offers an array of parking options, mostly highlighted by the convenience of free parking, which stands out as a major plus, especially in Ealing. Despite the limited off-street parking, guests have noted there is some parking available outside the hotel, including on the driveway and forecourt. The parking space outside the property generally accommodates about two to three vehicles, although access may require navigating a high curb or bumping over it. While advertised as secure, it is worth noting the absence of CCTV. Visitors appreciate the helpful staff who assist in locating suitable parking spots, sometimes even directly in front of the lodge. However, daytime parking can be challenging due to permit restrictions in the area. Overall, while secure and ample parking might not always be guaranteed, the availability of free parking combined with its proximity to the tube station adds a significant level of convenience for guests.
No, Abbey Lodge Hotel doesn't have any pool.
No, a spa isn't available at Abbey Lodge Hotel.
Yes, Abbey Lodge Hotel welcomes dogs.
Yes, parking facilities are available at Abbey Lodge Hotel.