DoubleTree by Hilton Hotel London - Marble Arch

London 51.51424400, -0.15845400 , 4 Bryanston St, Marble Arch (Show on Map)
7.2
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe DoubleTree by Hilton Hotel London - Marble Arch is highly regarded for its prime location, nestled near Marble Arch and Oxford Street, making it an excellent choice for tourists and business travelers. It offers convenient access to London’s attractions and transport links while providing a peaceful retreat through its quiet rooms and excellent staff service. Guests particularly enjoy the vibrant pulse of the city right at their doorstep, including shopping, dining, and entertainment options.

The breakfast at the hotel generally receives positive feedback, appreciated for its hearty and varied selection, including traditional English fare. However, some guests find the choices somewhat monotonous and the cost a bit steep when not included in the room rate. Despite these critiques, the friendly and attentive staff enhance the overall breakfast experience.

Room experiences are mixed, with some noting their smaller size—a common feature in London hotels—while others praise their cleanliness, comfort, and modern amenities. The quiet environment ensures restful nights, and the rooms offer decent value considering the central location. Cleanliness is maintained to a high standard throughout the hotel, with pristine rooms and well-kept common areas that create a welcoming atmosphere.

The staff are repeatedly highlighted as a key strength, with guests consistently describing them as warm, friendly, and attentive, contributing significantly to the pleasant stay. The hotel offers seamless service, with staff going above and beyond to accommodate guest requests.

Families appreciate the spacious accommodations, particularly the family rooms, which are well-suited for groups with children and include convenient dining options. The hotel is known for its comfortable beds, enhancing guests' sleep quality, although some find them slightly firm.

While the Wi-Fi experience varies, Hilton Honors members enjoy complimentary access, and many guests find it well-functioning in common areas. In-room connectivity can be inconsistent, marking it as a minor drawback.

Overall, the DoubleTree by Hilton Hotel London - Marble Arch meets the expectations of a four-star establishment, offering a blend of comfort and excellent service with good value for money. It is recommended for those seeking a smaller, intimate hotel setting and is favored by business travelers for its strategic location and convenience. Despite occasional concerns such as price perception and Wi-Fi variability, the hotel stands out as a reliable option for both business and leisure travelers exploring London.
Show more
Categories
Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Twin Room Includes: - a working desk and chair. - a 40-inch LED TV - an MP3 alarm clock - stylish bathroom with rain shower - free wired internet

King Guest Room Includes: - a king-size bed - working desk and chair - 40-inch LED TV - an MP3 alarm clock - stylish bathroom with rain shower - free wired internet

Deluxe King Room This spacious room is air conditioned and provides a contemporary space with: - a king-size bed - working desk and chair - 40-inch LED TV - an MP3 alarm clock - stylish bathroom with rain shower - free wired internet

Single Room Includes: - a working desk and chair. - a 40-inch LED TV - an MP3 alarm clock - stylish bathroom with rain shower - free wired internet

Queen Room This contemporary room has a retractable queen bed and also includes: - a working desk and chair. - a 40-inch LED TV - an MP3 alarm clock - stylish bathroom with rain shower - free wired internet

Queen Family Room This family room has air conditioning and electric kettle.

Deluxe Twin Room This twin room has a electric kettle and tea/coffee maker .

Duplex Suite This suite features a electric kettle and dining area.

Guest Reviews
7.2
Good
Location
Nestled in the heart of London, the DoubleTree by Hilton Hotel London - Marble Arch boasts a prime location that makes it an ideal choice for both tourists and business travelers alike. Situated just a stone's throw from Marble Arch and the bustling shopping haven of Oxford Street, this hotel offers unparalleled access to some of the city's most popular attractions. Visitors rave about its close proximity to underground stations, making getting around the city a breeze. The location shines for those with a penchant for shopping, dining, and exploring sights like Hyde Park, all just moments away. Despite being centrally located, the hotel provides a peaceful retreat with quiet rooms and excellent service from the warm and welcoming staff. Guests appreciate the hotel's convenience not only for its accessibility to public transport and famous attractions but also for its nearness to a variety of restaurants and entertainment options. All in all, the DoubleTree by Hilton at Marble Arch stands out as a superb choice for anyone seeking to experience the vibrant pulse of London.

Breakfast
Nestled in the bustling heart of London, the DoubleTree by Hilton Hotel London - Marble Arch serves up a breakfast experience that garners a wide range of opinions. Many reviewers appreciate the hotel's central location, which provides convenient access to the city's attractions, and they find the breakfast options to be generally satisfying. Guests often describe the breakfast buffet as excellent, with a hearty and varied selection that meets expectations for traditional English fare. The inclusion of warm and fresh options, with everything well laid out, frequently receives praise. The availability of a classic English breakfast is particularly favored by patrons who enjoy its traditional taste.

However, the breakfast experience is not without its critiques. Some guests note that the spread can be monotonous and limited, with a lack of certain fresh items like vegetables and espresso coffee. The breakfast's perceived worthiness, compared to its cost, is a point of contention for some, who find it expensive if not included in the room price. While service can occasionally be slow, the staff's friendly demeanor is generally appreciated.

Overall, while the breakfast at DoubleTree by Hilton Marble Arch offers a reliable start to the day with good quality and variety, minor drawbacks related to pricing and selection can affect the overall experience for some guests.

Rooms
DoubleTree by Hilton Hotel London - Marble Arch offers a mixed experience when it comes to its rooms, reflecting the diverse expectations of guests visiting a bustling city like London. While many reviews highlight that the rooms are quite small, a common characteristic of many London hotels, they are generally well-equipped and comfortable. Guests frequently mention the cleanliness, modern amenities, and comfortable beds, which contribute positively to their stay.

The rooms may be on the more compact side, but they are described as functional, perfectly fine for a short stay, and equipped with everything needed. Some guests appreciated rooms that were spacious and even large enough to accommodate a wheelchair, emphasizing the hotel's ability to cater to a variety of needs. Despite the occasional issues with size, other reviews noted the immaculate and fresh decor, as well as rooms that have been renovated and modernized.

The hotel excels in providing a quiet environment, ensuring restful nights for its guests. Some rooms offer lovely views, though others face construction sites which might detract from the experience. However, the positive aspects such as cleanliness, comfortable beds, and a good location seem to largely redeem any drawbacks regarding room size. Overall, the hotel appears to offer decent value, especially considering its central London location.

Beds
The DoubleTree by Hilton Hotel London - Marble Arch consistently receives praise for the exceptional comfort of its beds. Many guests describe the beds as big, very comfortable, and equipped with soft, comfy pillows and quality bedding, contributing to a restful night's sleep. The rooms are often noted as clean, comfortable, and quiet, enhancing the overall experience at the hotel. Although some reviews mention the beds being on the harder side or needing more attention, the overall sentiment leans towards satisfaction with the sleeping arrangements. The large rooms, especially for a central London hotel, and additional amenities like coffee and biscuits in-room further improve guest stays, making this a favored choice for many travelers.

Cleanliness
The DoubleTree by Hilton Hotel London - Marble Arch generally impresses visitors with its pristine environment and strategic location. The hotel's impeccable standards of cleanliness make it a preferred choice for guests seeking a well-maintained and cozy stay in the heart of London. Numerous reviews highlight the spotless condition of rooms and bathrooms, creating a welcoming atmosphere for travelers. Fresh decor and a high standard of room appointments add to the overall experience, with many guests appreciating the modern amenities and well-kept common areas.

In addition to cleanliness, the hotel scores points for its proximity to key city attractions, including Hyde Park and Oxford Street, making it ideal for both leisure and business travelers. The friendly and attentive staff contribute positively to the stay, ensuring guests feel safe and well cared for throughout their visit. While there are minor mentions of dated carpets and occasional service hiccups, the overall impression is of a clean and well-equipped hotel that meets expectations for a comfortable London visit.

Staff
Located in a prime spot for both shopping and sightseeing, the DoubleTree by Hilton Hotel London - Marble Arch offers guests an exceptional experience largely thanks to its remarkable staff. From the moment guests arrive, they are greeted by a team that is consistently described as warm, welcoming, and downright friendly. Whether it's the attentive reception desk or the exceptionally helpful concierge, the staff go above and beyond to ensure every visit is pleasant. Exemplary figures like Maroun and Seyed from the concierge and Shubham, the polite food manager, stand out in guest testimonials.

The efficiency and service-minded nature of the staff is highlighted repeatedly. Guests have praised their politeness, willingness to assist, and the jovial spirit that permeates their interactions. The hotel's staff is often recognized for their ability to accommodate all requests, from navigating late checkouts to arranging alternative rooms. Even when busy, they maintain a level of courteous service that leaves a lasting impression, with guests feeling truly cared for.

In addition to the diligent front desk staff, the friendly portiers, bellboys, and attentive waiters contribute to a seamless experience. The team consistently offers top-notch service, ensuring every need is met. Whether it’s providing an umbrella for a rainy day or serving up the hotel’s famed delicious warm chocolate chip cookies, the staff's thoughtful touches make a significant impact. With a dedicated team that never fails to leave guests feeling welcomed and valued, the DoubleTree by Hilton Hotel London - Marble Arch shines brightly in the hospitality industry.

Wi-Fi
The DoubleTree by Hilton Hotel London - Marble Arch presents a mix of experiences with its Wi-Fi services. Guests who are part of the Hilton Honors program enjoy complimentary internet access, a perk not extended to non-members who face a daily charge of £12.99. For those who spend time in the hotel’s common areas, the Wi-Fi is available for free and has been regarded as well-functioning and fast, with some guests even noting that it was accessible from their rooms. However, for guests accessing Wi-Fi from their rooms, the situation is inconsistent; some found the connection to be fantastic and fast, while others reported poor connectivity and slow speeds. In some cases, issues with the internet were resolved by reaching out to customer service. Despite the challenges, the hotel’s location, situated near Hyde Park, adds value for guests, especially for those attending gigs in the area. Nonetheless, the cost and variability of the in-room Wi-Fi service remain points of contention for some visitors.

Family
The DoubleTree by Hilton Hotel London - Marble Arch is appreciated by families for its comfortable and spacious accommodations, particularly in the family rooms. These rooms are well-suited for groups, including configurations with a Queen bed and a single bed, making them ideal for families with children. The hotel room is described as spacious enough to comfortably accommodate two adults and a teenager, providing ample space for everyone to relax. Additionally, the pleasant sleeping arrangements have been positively highlighted by guests. The inclusion of dinner in the final price is also noted, featuring an Indian meal, adding convenience for guests traveling with children. The accessibility features of the hotel, such as accommodating a wheelchair, offer additional ease for families with specific needs. Overall, guests have expressed satisfaction with the family-friendly environment and some have expressed intentions to return with their children, indicating a positive experience for families visiting the hotel.

4 Star
The DoubleTree by Hilton Hotel London - Marble Arch offers a blend of comfort and excellent service at a great price, making it an appealing choice for those seeking value for money during their London visit. Guests generally find the hotel to meet the expectations of a four-star establishment, with rooms that align with this standard, offering a comfortable stay for short visits. It is especially recommended for those preferring a smaller, more intimate setting over larger hotels. While there are occasional concerns regarding factors like price perception and unexpected construction work, many guests express satisfaction with their stay and would consider returning for future vacations. The hotel's combination of service and comfort makes it a reliable option for travelers exploring London.

Business
The DoubleTree by Hilton Hotel London - Marble Arch stands out as a favorable option for business travelers looking to balance convenience and value. Its excellent location provides easy access to key business districts and transportation options, including nearby Oxford Street and the Marble Arch tube station, making it highly convenient for various business activities and navigating the city efficiently. Guests appreciate the good value for money offered at this hotel, noting it as a reasonable choice compared to other London accommodations. While the hotel lacks a dedicated business center, its other facilities, such as luggage storage and the satisfying breakfast options, contribute positively to the overall experience. Travelers consistently express their willingness to recommend this hotel for any trips to London, whether for business or leisure, endorsing it as a good option for short stays and business purposes.


No, DoubleTree by Hilton Hotel London - Marble Arch doesn't have any pool.

No, a spa isn't available at DoubleTree by Hilton Hotel London - Marble Arch.

No, DoubleTree by Hilton Hotel London - Marble Arch doesn't allow dogs.

No, parking facilities aren't available at DoubleTree by Hilton Hotel London - Marble Arch.

Yes, DoubleTree by Hilton Hotel London - Marble Arch has a gym.

Location Show Map
More Options
  • Hotel in London

  • 9.0 Excellent

  • From $292

  • Hotel in London

  • 8.3 Very Good

  • From $281

  • Hotel in London

  • 8.4 Very Good

  • From $198

  • Hotel in London

  • 8.8 Excellent

  • From $184



6,892,074

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ