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Summary of reviewsMarble Arch Inn in London offers an excellent base for tourists, thanks to its prime location near Marble Arch station, Hyde Park and Oxford Street. The convenience of public transport and walking access to key areas, along with numerous nearby restaurants, cafes and shops, makes it highly appealing for both sightseeing and shopping. Despite the mixed opinions on the in-hotel "breakfast bag," guests can enjoy a variety of nearby cafes offering traditional and diverse breakfast options.
The rooms, while compact, are clean and functional, equipped with amenities like tea and coffee makers and modern bathrooms. The absence of an elevator and noise issues in some areas are minor drawbacks, but the efficient cleaning and friendly staff enhance the overall guest experience. Although some critiques are noted about carpet cleanliness and Wi-Fi reliability, the positive aspects, such as strong staff service and amenities, stand out.
Families find the hotel accommodating, though the rooms may be small and ventilation can be an issue. The vibrant nightlife and dining options nearby add to the appeal for guests looking to enjoy the local scene. While the hotel's basic facilities suit business travelers for short stays, the comfort of the beds and overall practical accommodations make Marble Arch Inn a viable option for budget-conscious travelers seeking a convenient and enjoyable stay in central London. Show more
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Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Room Types
Single RoomA satellite TV, a hairdryer and tea and coffee making facilities are included in this en suite room.
Twin RoomA satellite TV, a hairdryer and tea and coffee making facilities are included in this en suite room.
Triple RoomA satellite TV, a hairdryer and tea and coffee making facilities are included in this en suite room.
Double RoomA satellite TV, a hairdryer and tea and coffee making facilities are included in this en suite room.
Family RoomA satellite TV, hairdryer and a fan are included in this en suite room. Tea and coffee making facilities are also provided.
Double Room with Shared BathroomThe double room provides heating, as well as a shared bathroom boasting a hairdryer. The double room features soundproof walls, a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Family RoomThe family room features soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The family room offers a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 4 beds.
Double Room with Shared ToiletThe double room offers soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Marble Arch Inn boasts a prime location, making it an excellent base for tourists visiting London. Situated just minutes away from Marble Arch station, Hyde Park and the bustling Oxford Street, it offers the convenience of both public transport and walking access to key areas. Guests appreciate the peaceful yet central setting with numerous restaurants, cafes and shops nearby. The proximity to major attractions and public transportation options, including the subway and several bus lines, enhances its appeal. The hotel's affordability, coupled with its exceptional location, positions it as a strategic spot for both sightseeing and shopping in London. Whether for business or leisure, its combination of accessibility and tranquility has made it a well-regarded choice among visitors.
Breakfast
Guests at the Marble Arch Inn have expressed mixed opinions about the breakfast experience at the hotel. While the establishment promotes itself as offering bed and breakfast, many reviewers noted the absence of a traditional breakfast service. Instead, a "breakfast bag" is available, which includes items like fruit, pre-packaged croissants, a juice box and a small chocolate bar. This offering has been described by some as lackluster, akin to a school trip packed lunch and not meeting expectations for a proper breakfast.
For those who prefer a more fulfilling morning meal, there are numerous delightful cafes and eateries in the surrounding neighborhood. La Masseria on Upper Berkeley Street is frequently recommended for its ample portions, including traditional English and vegetarian breakfasts, fresh smoothies and halal options. The convenience of having breakfast served outside the hotel in quaint nearby cafes seems to be a highlight for many guests, offering a pleasant alternative and contributing positively to their overall stay.
Despite the initial disappointment shared by some about the in-hotel breakfast option, the abundance of local choices for dining appears to enrich the experience for many visitors. The quality and selection of cafes in the vicinity undeniably add to the hotel's appeal.
Rooms
Marble Arch Inn's accommodations showcase a consistent theme of compact and cozy spaces. The rooms are acknowledged for their cleanliness and functionality with modern bathrooms described as clean and efficient. Despite their diminutive size, these rooms come well-equipped with amenities such as tea and coffee makers, fans and even USB outlets — features that provide an added touch of convenience for travelers.
Strategically situated in a prime location, the hotel offers easy access to numerous nearby breakfast spots, enhancing its appeal as a practical base for exploring the city. While the lack of an elevator and the presence of narrow staircases may present minor inconveniences, the friendly and helpful staff contribute positively to the overall guest experience.
Though the rooms are notably small, consistent with typical London standards, they are designed to be clean and practical, making them suitable for short stays. Some guests did encounter issues with noise and the lack of air conditioning, particularly in basement rooms. However, features like private bathrooms, tidy spaces and comfortable bedding are frequently highlighted, making Marble Arch Inn a viable option for travelers seeking basic yet functional accommodations in a bustling area.
Beds
Marble Arch Inn receives mixed feedback from guests regarding the comfort of its beds. On the positive side, many guests found the beds to be quite comfortable with clean and seemingly new bedding. Descriptions of comfortable mattresses and pillows are frequent and some even went as far as to say the beds were very comfortable or perfect. However, there are notable criticisms regarding the size and condition of the beds. Guests repeatedly mentioned that the double beds were small and narrow, which made them less suitable for two people. Some beds were described as uneven, hard or too soft, leading to discomfort. The mattresses in particular came under scrutiny with several reviews suggesting that they should be replaced due to issues like sagging, lumpiness and even noisiness at night. The presence of mice reported by some guests added another layer of discomfort that overshadowed the otherwise positive remarks about the cleanliness and basic comfort of the beds. Overall, while many guests appreciated the comfort and cleanliness of the beds, others faced significant issues that detracted from their stay.
Cleanliness
The guest reviews of Marble Arch Inn highlight a mix of experiences about the cleanliness of the hotel. Many guests found their rooms and bathrooms to be consistently clean, tidy and well-serviced daily with some even noting newly renovated facilities that contributed to an impression of freshness and order. Clean towels and bed linens were frequently mentioned and some guests appreciated the fast and effective cleaning service.
However, there were critiques regarding the state of the carpets with several guests mentioning stains and a general feeling of dirtiness. A few reviews pointed out specific instances of dust, dirty sheets and inadequate cleaning, detracting from an otherwise acceptable level of cleanliness. Additionally, some communal areas were reported to be in desperate need of a deep clean and redecoration.
Despite these drawbacks, the overall sentiment leaned more positively, particularly for the cleanliness of the bathrooms and the daily upkeep of rooms. The hotel's basic yet clean environment provided a satisfactory experience for many. However, there is room for improvement, especially regarding the carpets and occasional lapses in cleanliness standards.
Staff
Marble Arch Inn boasts a team of extraordinarily friendly and helpful staff who receive high praise from guests for their warm welcome and attentive service. Reception is staffed 24 hours a day, ensuring that assistance is always available, whether it’s an early check-in or handling all manner of guest inquiries with a smile. The receptionists are consistently described as polite, professional and ready to go the extra mile to meet guests' needs with some even receiving accolades for their willingness to carry luggage or provide useful amenities like travel adapters.
Guests frequently note the staff’s kindness and attentiveness, highlighting how they are greeted warmly upon arrival and throughout their stay. The positive energy extends beyond just the reception desk; every member of the team, including the owner and general manager, is commended for their approachability and helpful demeanour. The staff's ability to provide not just basic service but a genuinely friendly and personal touch sets the inn apart. From offering upgrades to resolving minor issues promptly, the team is dedicated to ensuring a comfortable and pleasant experience for all guests.
The welcoming and accommodating atmosphere created by the staff significantly enhances the overall experience at Marble Arch Inn, making it a memorable choice for both short stays and extended visits.
Wi-Fi
The wifi situation at Marble Arch Inn has garnered mixed feedback from guests. On the positive side, several reviewers lauded the establishment for its great Wi-Fi and superb connectivity, emphasizing that it was easy to connect and worked well in certain areas, specifically mentioning times when it was described as good or even perfect. Some guests appreciated the free Wi-Fi service provided by the hotel, adding to the convenience of their stay.
However, a substantial number of guests reported experiencing weak or unstable internet connections with issues such as poor TV signals often accompanying these remarks. The wifi only working effectively around the front desk was a common criticism, implying that coverage in the rooms was less reliable. Numerous guests found it challenging to connect, experiencing frequent disconnects or total lack of connectivity throughout their stay, which made planning trips and other online activities difficult.
Overall, while there are instances of strong and consistent wifi at Marble Arch Inn, potential guests should be aware that the internet service can be inconsistent with many reporting significant issues in their rooms.
Family
Marble Arch Inn offers a mixed experience for families, balancing between functional accommodations and some spatial challenges. The hotel provides family rooms that are practical for groups with some rooms capable of fitting a family of five, a rare find in the city. Families traveling together appreciated being able to stay in one room, which is handy for keeping everyone together.
However, the family rooms are predominantly situated in the basement, where ventilation can be an issue, especially in mid-Spring when the rooms tend to get quite warm. The space in these rooms is often described as cramped or very small, leading to some discomfort, particularly for larger families or those staying several nights. Noise from other guests and outside can also be a concern, especially for those with young children.
Despite the cramped quarters, the hotel’s location and the availability of rooms with multiple beds make it a convenient option for short family stays or sporty weekends. Families noted that while the rooms might not always be spacious or completely comfortable, they found them adequate for a few nights. Children seemed to manage well in the compact spaces and some parents found it an acceptable option for a brief family vacation. Overall, Marble Arch Inn presents a viable budget-friendly option for families, though it may require some adjustments for optimal comfort.
Nightlife
Marble Arch Inn is situated in a vibrant neighborhood, making it an excellent choice for those looking to immerse themselves in the local nightlife. Guests frequently highlight its proximity to an array of pubs, cafes and bars. The inn is within walking distance to some of the city's finest pubs and bars, offering a lively atmosphere for evening entertainment. Despite being in the city center, the location manages to balance vibrancy with a sense of safety and tranquility.
The surrounding area is not only rich in nightlife but also filled with diverse dining options including Middle Eastern restaurants and shisha bars. Additionally, the hotel's proximity to major attractions like Hyde Park, Soho and Chinatown makes it an ideal spot for tourists. Shops, including Sainsbury's and various other restaurants are conveniently nearby, catering to different tastes and preferences.
Guests have noted that although the area is bustling with nightlife, which can lead to some loud noises at night, the overall experience remains largely positive. The central location also means easy access to public transportation with buses running nearby, facilitating convenient travel across the city.
In summary, Marble Arch Inn is highly recommended for those looking to enjoy the nightlife and a variety of dining options, all within a lively yet safe central London location, perfect for a short stay focused on sightseeing and local experiences.
Business
The Marble Arch Inn offers a strategic location in central London, making it a suitable choice for business travelers who value accessibility and proximity to key business areas. The hotel is praised for its friendly staff and 24-hour reception, which adds convenience for guests with various arrival times. Its affordability and good value for money are noted benefits, especially for short stays or quick business trips.
Despite the overall positive sentiment, there are certain drawbacks, such as the lack of a dedicated business center and some facilities needing improvement. There are no elevators, which can be inconvenient for travelers with heavy luggage. The corridors and shared bathroom areas also suffer from limited cleanliness and ventilation issues.
However, the quiet atmosphere and relatively tranquil environment are appreciated, providing a decent setting for young professionals and those on brief visits. The ease of online booking and the capacity to accommodate colleagues are additional perks highlighted by guests.
While the Marble Arch Inn is not without its flaws, its excellent location and satisfactory services make it a reasonably good option for business travelers looking for budget-friendly, short-term accommodation in central London.
No, Marble Arch Inn doesn't have any pool.
No, a spa isn't available at Marble Arch Inn.
No, Marble Arch Inn doesn't allow dogs.
No, parking facilities aren't available at Marble Arch Inn.