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Summary of reviewsMelrose House consistently receives high praise for its tranquil location, cleanliness and exceptional service. Nestled in a serene neighborhood, this charming guest house offers the perfect balance for relaxation and city exploration. Conveniently located within walking distance of multiple train stations, guests can easily reach central London and nearby attractions like Crystal Palace Park. The quiet residential area, combined with nearby shops and restaurants, enhances the appeal for both leisure and commuting travelers.
Breakfast at Melrose House is a standout feature, frequently described as amazing and rich. Guests delight in the freshly prepared traditional English breakfast with an excellent variety of hearty options. The personalized service and accommodating chef cater to individual dietary requests, ensuring a satisfying and memorable start to the day. The welcoming dining area and exceptional value for money further enhance the breakfast experience.
The rooms at Melrose House are repeatedly praised for their spaciousness, cleanliness and comfort. Families particularly appreciate the large rooms that can accommodate up to five people, while all guests enjoy the cozy atmosphere and beautifully decorated interiors. Modern amenities such as tea and coffee facilities, comfortable beds and soft linens contribute to a restful stay. Despite minor criticisms about needing fresh paint in some areas, the overall quality of the accommodations is highly regarded.
Cleanliness is a prominent feature of Melrose House with guests consistently describing the facilities as spotless and super clean. The well-maintained property provides a comfortable and inviting atmosphere with daily serviced rooms and fresh bed linens and towels adding to the comfort of the stay. Although the house itself is somewhat dated, the high standards of cleanliness compensate for any older decor.
The staff at Melrose House receive significant accolades for their friendliness and attentiveness. Guests repeatedly commend the helpful and accommodating nature of the hosts and owners, creating a warm and homely environment. The professional and polite interactions of the staff enhance the overall experience, making guests feel genuinely cared for.
The beds at Melrose House provide a generally positive experience with many guests noting their comfort and cozy nature. Though there are occasional mentions of less comfortable experiences with older mattresses, the majority find the beds to be conducive to a restful night's sleep.
Overall, Melrose House offers an exceptional experience at a great value. Guests appreciate the clean, comfortable environment, delicious breakfast and the attentive service provided by the staff. With its convenient location, charming ambiance and excellent value for money, Melrose House is highly recommended for travelers seeking a peaceful and well-connected base in London. Show more
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Categories
Cheap Guest House
Small Guest House
4-Star Guest House
Room Types
Standard Double RoomFree Wi-Fi is accessible in this room, which also has a private or en suite bathroom with free toiletries.
Twin RoomFree Wi-Fi is accessible in this room, which also has a private or en suite bathroom with free toiletries.
Triple RoomFree Wi-Fi is accessible in this room, which also has a private or en suite bathroom with free toiletries.
Quadruple RoomThis is a large room with 4 single beds and the availability of a extra bed. It has a seating area with a large sofa and a chair near the TV. The room is in the garden annex with access to the garden.
Deluxe Double RoomThis room has Victorian style features as well as a private bathroom. The room comes complete with a TV, free Wi-Fi and a hot drinks tray.
Guest Reviews
8.7
Very Good
Location
Situated in a tranquil neighborhood, Melrose House offers an ideal location for both relaxation and city exploration. The picturesque surroundings are enhanced by the nearby greenery, giving a peaceful ambiance that is far from the hustle and bustle of central London. The hotel is conveniently located within a 10 to 15-minute walk from multiple train stations, including Penge East, Penge West and New Beckenham. This makes it exceptionally well-connected, allowing travelers to reach London Victoria Station in just 20 minutes by train.
The quiet residential area around Melrose House ensures a relaxing stay while still providing easy access to central London via efficient public transportation. Guests appreciate the combination of a peaceful environment with the convenience of having shops, restaurants and other amenities close by. The location is also perfect for those attending events at Crystal Palace Park, just a 20-minute walk away.
With easy on-street parking, the guest house is also ideal for those arriving by car. The serene setting and well-connected transport options make Melrose House a favored destination for both leisure and commuting travelers.
Breakfast
The breakfast at Melrose House has consistently earned high praise from guests, who have frequently described it as amazing, rich and great. Those who appreciate a traditional English breakfast will be delighted with the delicious, freshly prepared meals that often include eggs, bacon, sausages, beans, mushrooms and tomatoes. Guests repeatedly mention the excellent quality and variety of food with hearty options and generous portions that are perfect for starting a day of sightseeing.
The breakfast is characterized as very satisfying and exceptional with an accommodating chef who prepares meals to order and caters to individual requests, including vegetarian options. The dining area is also highlighted as friendly and welcoming, enhancing the overall breakfast experience. The combination of tasty food, fresh ingredients and personalized service makes for an outstanding breakfast setting. Many guests have emphasized the exceptional value for money and the superb service provided by the staff, making breakfast at Melrose House a memorable and enjoyable part of their stay.
Rooms
Located in the charming suburbs of London, Melrose House offers an impressive variety of rooms that consistently receive high praise from its guests. The accommodations are noted for their spacious, clean and exceptionally comfortable nature. Families will appreciate the large rooms, some of which are big enough to comfortably house five people. The private bathrooms are equally clean and well-equipped with some rooms even boasting a cozy sitting area.
The ambiance of Melrose House stands out as a highlight with many guests remarking on the cozy British atmosphere and the charming, beautifully decorated interiors. The rooms, which range from cozy single accommodations to spacious family suites, are frequently described as welcoming and tidy. Beds are noted for their comfort with soft sheets and comfortable mattresses providing a good night's sleep.
While some rooms under the incline ceiling or those needing a fresh coat of paint may not suit everyone, the overall cleanliness and comfort of the accommodations are greatly appreciated. Guests also enjoy modern amenities such as tea and coffee facilities, ensuring a comfortable stay.
The house itself is a beautiful, old building imbued with a homey feel, complemented by a lovely garden that provides a peaceful retreat. The property's location is convenient with several overground stations within walking distance, making it easy to explore London.
Whether staying in a cozy garden room with its private entrance or a beautifully decorated suite with a four-poster bed, guests will find Melrose House offers a delightful mix of comfort, cleanliness and British charm.
Beds
Melrose House offers a generally positive experience when it comes to bed comfort. Guests frequently describe the beds as very comfortable, cozy and nice, highlighting the fantastic bedding and good duvets and pillows. Some reviews specifically mention extremely comfortable beds, while others note the beds being soft and comfy, making for a restful night's sleep. A few guests point out the presence of large double beds and spacious, clean bathrooms. However, there are occasional comments about less comfortable experiences, citing old spring mattresses, soft or wiggly mattresses and some issues with added beds being broken or worn out. Despite these isolated concerns, the majority of reviews attest to the high comfort level of the beds at Melrose House.
Cleanliness
Situated about an hour from the city center, Melrose House stands out for its exceptional cleanliness, providing a comfortable and tidy retreat. Guests frequently commend the superb standards of hygiene, noting everything from the bedrooms to the private bathrooms as 'spotless' and 'super clean.' The well-maintained facilities and the overall organization of the property contribute to a pleasant and inviting atmosphere.
The rooms, described as clean, cozy and spacious, are serviced daily to ensure a consistently high level of cleanliness. Soft, clean bed linens and fresh towels are provided regularly, adding to the comfort of the stay. The house itself, while somewhat dated, doesn't compromise on cleanliness, which often compensates for its older decor.
Located in a quiet and tranquil area, Melrose House provides a relaxing retreat with its clean and comfortable accommodations. Despite some minor criticisms about outdated interiors and the need for some renovations in the bathrooms, the overall feedback highlights the meticulous care taken to maintain cleanliness throughout the property.
In summary, for those seeking a clean, comfortable and peaceful place to stay, Melrose House presents a commendable option. The exceptional cleanliness and pleasant environment make it a recommendable choice for travelers looking for a tidy and well-kept lodging.
Staff
Nestled within the charming ambiance of Melrose House, guests are greeted by a consistently friendly and attentive staff, creating a warm and inviting atmosphere akin to a home away from home. The hosts and owners shine with their hospitality, leaving many guests to compliment their kindness and welcoming nature. Visitors frequently noted the helpful and accommodating demeanor of the staff, who went out of their way to ensure every need was met, from seamless late check-ins to adjusting breakfast preferences.
The staff's amiability and professionalism stand out with many guests valuing their attentive service and polite interactions. The breakfast experience is particularly highlighted with multiple mentions of a very pleasant gentleman handling the morning meals with grace and consideration. The overall customer service provided by the entire team contributes significantly to the cozy and welcoming environment at Melrose House.
Despite a few occasional lapses, such as sporadic issues with communication, the predominant sentiment remains one of high praise for the friendly, helpful and kind personnel running the establishment. This personable approach by the staff ensures that guests feel genuinely cared for and comfortable, making their stay at Melrose House a memorable and enjoyable experience.
4 Star
Melrose House offers a wonderful experience at a fair price, making it a great value for the money. Guests appreciated the clean and comfortable environment, noting the ample space and cozy, warm atmosphere. The delicious breakfast and super food were also highlights of their stay. Though some questioned the four-star rating, many found it to be an ideal place with one review even stating it has become their favorite. The property is highly recommended for family leisure, providing excellent value, especially for a stay in London. Overall, Melrose House is noted as a good place to stay, offering everything needed for a comfortable visit.
No, Melrose House doesn't have any pool.
No, a spa isn't available at Melrose House.
No, Melrose House doesn't allow dogs.
No, parking facilities aren't available at Melrose House.