Park Grand Hyde Park

London 51.51566500, -0.17990900 , 78 - 82 Westbourne Terrace (Show on Map)
6.9
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Summary of reviewsPark Grand Hyde Park is highly praised for its excellent location, situated just a few minutes' walk from Paddington Station. This prime position allows easy access to London's public transport, including the Tube and Heathrow Express and is near popular attractions like Hyde Park, Kensington Gardens and Buckingham Palace. Guests appreciate the surrounding tranquil, tree-lined streets, ensuring a peaceful night's sleep despite the proximity to bustling areas. The neighborhood also offers a variety of dining options and coffee shops, enhancing the overall convenience for both tourists and business travelers.

The hotel's breakfast receives favorable feedback with guests enjoying the well-prepared food and the variety of options, from full English breakfasts to continental choices. Cleanliness and the friendly staff further enhance the breakfast experience. While some guests felt the breakfast could have been fresher and hotter, the overall sentiment remains positive, particularly regarding the efficient service and value.

While the dinner offerings at Park Grand Hyde Park seem limited with the bar and restaurant services often described as closed or operating on restricted hours, the nearby array of dining establishments offsets this drawback. A mention of a friendly barman, Antonio, adds a touch of commendation amidst the mixed reviews.

Guest rooms at the hotel present a mixed experience. Positive highlights include cleanliness, modern decor and comfort with some rooms featuring added amenities like balconies and heated bathroom floors. The hotel's location near major transport hubs and attractions is an added advantage. However, room size is a recurring issue with many finding them small and the bathrooms cramped. Some rooms in the basement suffer from poor lighting and undesirable views. Dated furniture and maintenance problems also detract from the overall experience. Nonetheless, the rooms are generally well-kept with polite housekeeping staff.

Cleanliness at the hotel has received mixed reviews, though it leans more positively. Most guests report regularly cleaned rooms with fresh towels, spotless bathrooms and a generally clean environment. However, occasional issues such as dust, dirty carpets and stained curtains have been noted, along with some neglected housekeeping duties. Despite these concerns, many guests find the overall cleanliness satisfactory.

The staff at Park Grand Hyde Park earn high praise for their friendliness and helpfulness. Specific individuals like Stella, Rania and Mohammad receive special mentions for their exceptional service. The reception staff are noted for their efficiency and accommodating nature, while the housekeeping team, despite occasional noise disruptions, is generally well-regarded. The managerial staff are frequently commended for their professionalism, ensuring a positive guest experience.

WiFi at the hotel presents a mixed bag of experiences. While many guests report fast and reliable connections, others have struggled with slow or unreliable WiFi, particularly in basement rooms or top floors. Some guests found the WiFi service inconsistent, leading them to use personal data instead, though overall, many enjoyed good connectivity.

Parking is another strong point for the Park Grand Hyde Park with guests appreciating the convenience of onsite parking. Although some visitors found the parking limited during peak periods and noted the £25 per day fee, the option for secure parking adds a significant benefit for those traveling with vehicles.

For families, the hotel offers a pleasant experience with spacious family suites and a welcoming atmosphere. While there are some remarks about cramped rooms for larger families, the general sentiment is positive with good accommodations and friendly staff. The hotel's central location and family-oriented vibe make it a great base for family excursions.

Nightlife around the hotel is vibrant with plenty of nearby pubs and clubs. Guests enjoy the lively bar scene, though some noise issues have been reported, which may disturb light sleepers. Despite the potential for nighttime noise, the proximity to entertainment and a good bar atmosphere make the location appealing for those looking to enjoy the local nightlife.

In summary, Park Grand Hyde Park is praised for its excellent location, cleanliness, friendly staff and good breakfast offerings. While room size, dated decor and some service limitations present challenges, the overall guest experience remains positive, especially for those prioritizing a central location and convenient amenities.
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Luxury Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

4-Star Hotel

Room Types
Guest Reviews
6.9
Rated
Location
The Park Grand Hyde Park enjoys a prime location, making it a convenient choice for travelers. Nestled just a few minutes' walk from Paddington Station, it offers easy access to both Tube and train services, which is perfect for commuting around London or catching the Heathrow Express. The proximity to Hyde Park and Kensington Gardens adds to its allure, especially for those looking to explore these iconic green spaces or attend events in the area.

Guests frequently highlight the hotel's quiet yet central location, situated on charming, tree-lined streets. Despite being close to the bustling Paddington station, the area remains serene, providing a peaceful night's sleep. The neighborhood is also noted for its safety, making it an ideal spot for tourists and business travelers alike.

The hotel's location isn't just about convenience; it's surrounded by a variety of dining options, coffee shops and local breakfast spots, giving guests plenty of choices within walking distance. The central position also facilitates easy exploration of key London attractions such as Buckingham Palace and the central London districts.

Overall, the Park Grand Hyde Park stands out for its unbeatable location, combining the accessibility of major transport links with the tranquility of a quiet neighborhood, making it a favored spot for those visiting London.

Breakfast
The breakfast experience at Park Grand Hyde Park has generally received favorable feedback from guests. Many reviewers praised the excellent and substantial breakfast with several describing it as fantastic, great and even top class. Guests enjoyed the hot, freshly prepared food and the wide variety of choices available, ranging from full English breakfasts to continental options, including a nice selection of biscuits, pastries and good quality coffee. Cleanliness in the breakfast area and friendly, helpful staff are noted as highlights that enhance the overall experience.

However, a few guests mentioned that the breakfast could have been fresher and hotter with some finding it basic or lacking in variety for the price. Despite occasional criticism about the breakfast being limited or not living up to its cost, the overall sentiment remains positive, particularly when it comes to the convenience and value of adding breakfast to the booking. Guests appreciated the efficient and organized service and many felt that the breakfast was a satisfactory start to their day, providing good value for a central London hotel.

Dinner
The dinner experience at Park Grand Hyde Park appears to have mixed reviews from guests. While there is some mention of a good restaurant and a nice bar within the hotel offering reasonably priced drinks, many guests noted significant limitations. The hotel bar and restaurant services were frequently described as closed or operating on limited hours with the bar only open for a short window between 9-11pm. Instances of the bar not working properly, such as the absence of draught beer, further detracted from the experience. Additionally, issues such as loud pounding music without resolution added to the dissatisfaction.

However, the positive aspects highlight the presence of a lovely bar man named Antonio and the hotel’s convenient location, which is an 8-minute walk from Paddington Station. Moreover, the proximity to numerous restaurants and cafes nearby offers guests a variety of dining options outside the hotel, compensating for the limited in-house dining experience.

Rooms
Park Grand Hyde Park's rooms have earned a mixed bag of reviews from guests, highlighting both positive and negative aspects. On the bright side, many guests appreciated the cleanliness and comfort of the rooms, describing them as clean, modern and well-equipped with necessary amenities. For some, the spacious and cozy layout, alongside added features like balconies and heated bathroom floors, enhanced their stay. Conveniently located near Paddington Station and Hyde Park, the hotel's great location stood out for many guests as a significant advantage.

However, a recurring issue noted by guests was the size of the rooms, which many found to be extremely small and cramped, particularly for a hotel advertised as four-star. This was especially true for the bathrooms, which were often described as tiny and cramped, making them uncomfortable for some travelers. Additionally, some rooms were located in the basement, resulting in stuffy and dark conditions with limited natural light and less-than-ideal views, often of brick walls or back alleys.

Several guests mentioned that the decor and furniture seemed dated and worn with issues such as stained curtains, cracked tiles and peeling paint detracting from the overall experience. Moreover, problems with the air conditioning, broken windows and poor sound insulation in some rooms led to discomfort and disturbed sleep for certain visitors. Despite these drawbacks, the rooms were generally kept clean and tidy and housekeeping staff were noted to be polite and friendly.

Overall, while the Park Grand Hyde Park offers a convenient location and a range of room features that many guests found satisfactory, the small size of rooms, outdated decor and occasional maintenance issues were significant points of concern that potential visitors may want to consider.

Beds
Park Grand Hyde Park offers a mixed experience when it comes to bedding with a noticeable range of feedback from guests. Many reviewers praise the hotel for its comfortable beds, describing them as very comfy, soft and clean. Several guests have highlighted the comfort of both the beds and pillows, noting that they slept well during their stay. Large, queen-sized beds received positive mentions for their size and comfort, contributing to a cozy and warm atmosphere.

However, the hotel also received some criticism. A significant number of reviews mention beds being too soft, resulting in discomfort for some guests. Instances of mattresses being worn out, sagging in the middle or lacking support were frequently reported. Additionally, the practice of pushing two single beds together to form a double bed was a recurring complaint with guests finding it difficult to sleep comfortably on these makeshift arrangements.

The general perception is that while the hotel succeeds in providing some guests with a pleasant sleeping experience, there is room for improvement, particularly regarding mattress quality and consistency. Upgrading old and sagging mattresses could enhance overall comfort, ensuring all guests enjoy a restful night's sleep.

Cleanliness
The cleanliness of Park Grand Hyde Park has received mixed feedback from guests, though leaning more towards the positive side. Many guests noted that their rooms were regularly cleaned with fresh towels provided daily and spotless bathrooms. Descriptions such as "clean and comfortable," "very clean," and "spotlessly clean" were common. The housekeeping team was praised for being thorough, ensuring rooms were tidy and maintaining general cleanliness throughout the hotel.

However, several reviews highlighted areas needing improvement. Issues such as dust, dirty carpets, stained curtains and the occasional presence of grime and mold in bathrooms were mentioned. Some guests reported unpleasant smells, dirty linens and neglected housekeeping duties. A few described their rooms as tired, outdated and in need of refurbishment.

Despite some negative remarks, the overall impression suggests that the hotel maintains a generally clean environment with guests appreciating the tidy rooms, clean bathrooms and comfortable accommodations. The recurring emphasis on excellent location, along with friendly and obliging staff, adds to the overall appealing aspects of the Park Grand Hyde Park hotel.

Staff
The staff at Park Grand Hyde Park receive high praise for their friendliness and helpfulness with numerous reviewers highlighting their pleasant and welcoming demeanor. Reception staff, in particular, are often noted for their exceptional service, notably individuals like Stella, Rania and Mohammad, who made a significant positive impact on guests' stays. The front desk team is described as efficient, courteous and accommodating, making efforts to attend to early check-ins and various requests promptly.

While housekeeping generally receives good marks, there were occasional mentions of loud housekeeping staff which some found disruptive. The night staff and porters also garnered appreciation for their consideration and efficiency. However, there were isolated incidents of less pleasant interactions with a few reviewers mentioning unresponsive or rude staff.

Managers at the hotel were frequently noted for going above and beyond to ensure a satisfactory guest experience with several guests expressing gratitude for their professionalism and accommodating nature. Overall, the staff's consistent eagerness to assist and their warm, approachable attitude contributed significantly to guests feeling valued and well taken care of during their stay.

Wi-Fi
At the Park Grand Hyde Park, guests had a mixed experience with the WiFi. Many patrons appreciated the good and fast WiFi, reporting reliable and excellent connections throughout the hotel. Some noted that the WiFi worked well in their room, highlighting no issues with connectivity and being able to access a decent signal.

However, there were several reviews mentioning difficulties with the WiFi. Common complaints included slow or poor WiFi, unreliable connections and issues with streaming or connecting via VPN. Some guests found the WiFi to be particularly problematic in certain areas, such as basement rooms or the top floor, where the signal often cut out or was weak. There were also comments about the WiFi security not being up to par.

While the hotel offers free WiFi, some guests felt it didn’t meet their expectations, leading them to use their personal data instead. Overall, there's an inconsistency in the WiFi experience at Park Grand Hyde Park with some guests enjoying seamless connectivity and others facing frustrations with weak or erratic signals.

Parking
Park Grand Hyde Park offers several parking options for its guests with the convenience of onsite parking as a major highlight. Guests frequently praise the ease of parking and the ample availability of spaces, making it relatively stress-free to find a spot. Several reviews highlight the added benefit of secure parking, which is particularly beneficial for those traveling with vehicles.

Some guests do note that the parking can be somewhat limited and it can be challenging at times to find a spot, especially during peak periods. Additionally, the cost of parking at £25 per day is mentioned as a downside by some visitors, who suggest that this information should be more prominently advertised on the hotel's website.

Despite a few mentions of poorly managed parking facilities and insufficient spaces, many guests appreciate having the option to park directly outside the hotel, which adds a layer of convenience, particularly for those attending nearby events or exploring the city. Overall, the parking situation at Park Grand Hyde Park is viewed positively with ample and secure options providing an added bonus for a well-located hotel in central London.

Family
Park Grand Hyde Park has carved a niche for itself as a family-friendly destination, garnering positive feedback from various guests. Families appreciated the spacious family suites that accommodated their needs with the two-level rooms receiving special mentions for their functionality. The hotel offers a welcoming atmosphere, ensuring a sense of safety and comfort for kids, making it ideal for family trips.

While there were some remarks about the rooms being a bit cramped for larger families or unprepared extra beds, overall, the accommodations were deemed satisfactory for family use. The common sentiment among guests is that the hotel environment is clean, tidy and conducive to a pleasant family stay. The staff’s exceptional service also contributed significantly to enhancing the family experience at the hotel.

Although there were no specific activities for kids, the hotel's prime location and quiet, family-oriented vibe made it a great base for family excursions around the city. The on-site family restaurant further added to the overall convenience, ensuring that families could enjoy meals together in a comfortable setting. Park Grand Hyde Park comes highly recommended for families looking for a well-located, friendly and accommodating hotel in the heart of the city.

Nightlife
The area surrounding the Park Grand Hyde Park hotel is praised for its vibrant nightlife. Guests have highlighted the good bar atmosphere and lively bar scene with plenty of pubs and clubs within close proximity. This makes it easy for visitors to enjoy a night out without having to travel far, especially as the hotel is within walking distance from the train station. Additionally, the hotel itself features a nice bar with reasonable pricing, providing a convenient option for those looking to unwind closer to their accommodations.

Despite the upbeat nightlife, there are some noise-related drawbacks. Guests have reported issues such as loud pounding music and noisy neighbors, including incidents in the early hours involving inebriated individuals. Therefore, while the hotel's location is excellent for accessing both concerts and nightlife activities, light sleepers might encounter some disturbances.

For those who value proximity to entertainment and a dynamic bar scene, the Park Grand Hyde Park and its surrounding area offer an excellent choice, though it is advisable to be prepared for the potential for nighttime noise.

4 Star
The Park Grand Hyde Park offers a mixed experience for its guests with varying opinions on its four-star rating. On a positive note, the hotel provides spacious and comfortable rooms, a nice bar with reasonable prices and a convenient location close to Hyde Park. The cleanliness and room condition have been appreciated by some guests, who also acknowledge the hotel offering family rooms.

However, many reviews suggest that the hotel falls short of true four-star standards. Several guests indicate that the amenities and services do not meet their expectations for a four-star establishment, mentioning issues such as a lack of extractor fans in bathrooms, small room sizes and a generally underwhelming breakfast. Some have experienced significant disruptions, like excessive noise, which they consider unacceptable for a hotel of this rating.

The hotel's classification as a four-star venue seems to be a contentious point with multiple reviews stating it feels more like a three-star or even a two-star experience at times. Despite its AA four-star rating, some guests feel it does not live up to this classification, leading to disappointment, especially relative to the price paid. Overall, while the Park Grand Hyde Park has its strengths, it appears to have inconsistencies that prevent it from consistently delivering a four-star experience.

Business
Park Grand Hyde Park emerges as a convenient choice for business travelers with its modern and clean rooms equipped adequately for work-related needs. The hotel's facilities, such as a business centre, meeting rooms and a comfortable business lounge, are noted as suitable for business stays. The location stands out as a significant advantage, offering easy accessibility via Paddington Station and being close to Hyde Park and Kensington Gardens. The proximity to key transport options, including tube and train, facilitates seamless travel around London. Guests appreciate the friendly staff and the pleasant fitness centre.

However, some reviews indicate that the effort to maximize the number of rooms compromises guest comfort. Additionally, amenities in the rooms, such as a desk, are sometimes lacking, which could detract from the business experience for some travelers. Despite these drawbacks, the clean spaces and overall positive environment make it a decent spot for those conducting business in the city.


No, Park Grand Hyde Park doesn't have any pool.

No, a spa isn't available at Park Grand Hyde Park.

No, Park Grand Hyde Park doesn't allow dogs.

Yes, parking facilities are available at Park Grand Hyde Park.

No, Park Grand Hyde Park doesn't have a gym.

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