Radisson RED London Greenwich The O2

London 51.49210100, 0.00818400 , 228 Tunnel Avenue (Show on Map)


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Summary of reviewsRadisson RED London Greenwich The O2 is a well-received hotel that offers guests a blend of strategic location, modern aesthetics, and comfortable amenities. The hotel is particularly favored for its proximity to the O2 Arena, providing easy accessibility for concert-goers and allowing them to avoid the usual post-event traffic and crowds. This convenience is complemented by the hotel’s sleek design and welcoming staff, creating a pleasant atmosphere for both leisure and business travelers.

Guests frequently commend the cleanliness and stylish decor of the hotel rooms, which are equipped with comfortable beds and spacious layouts. Several rooms boast impressive views of Canary Wharf, enhancing the overall experience. Additionally, the staff are noted for their friendliness and efficiency, contributing significantly to a comfortable and enjoyable stay.

While breakfast receives mixed reviews, the buffet-style offering includes both English and continental options, with the added benefit of gluten-free choices for those with dietary restrictions. Dinner service in the hotel restaurant similarly garners positive remarks for its good prices and quality food, although there are reports of inconsistencies in availability and menu accuracy that could be improved.

Cleanliness is generally praised, with the tidy rooms and quality furnishings often highlighted in guest reviews. However, there are isolated complaints about certain areas requiring better upkeep. The free Wi-Fi has varied reliability according to guest experiences, and parking is frequently critiqued for its limited spaces and high costs.

Despite slight discrepancies, Radisson RED London Greenwich The O2 generally meets guest expectations with its chic design, comfortable amenities, and exceptional staff service. While some areas might benefit from refinement to fully align with a four-star experience, the overall feedback emphasizes the hotel's strength in delivering a delightful and convenient stay for those visiting the O2 Arena.
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Accessible Hotel
This hotel offers accessible accommodations and facilities, making it a suitable choice for guests with disabilities.

Dog Friendly Hotel

Business Hotel

Hotel with Parking

4-Star Hotel

Room Types
Standard Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Superior Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer.

Guest Reviews
Location
The Radisson RED London Greenwich The O2 is frequently praised for its strategic location, especially for those visiting the O2 Arena. Many reviews highlight the convenience of being within walking distance, approximately a 15-minute stroll, which makes it ideal for attending events without the hassle of public transportation. The hotel's proximity allows guests to easily enjoy shows and concerts, while also appreciating the advantage of not having to maneuver through busy crowds or traffic after an event.

In addition to its accessibility to the O2, the hotel is also noted for being a good starting point for exploring Greenwich. Some reviews mention the ease of connecting to North Greenwich and the wider London Underground network, albeit the hotel is situated a bit further from central London attractions.

Onsite, guests have complimented the hotel's modern design, cleanliness, and comfortable amenities. The friendly staff and welcoming atmosphere add to the positive experience, making it a favorable option for those focused on visiting the O2 or working in the area. Overall, the hotel provides a combination of functionality and style, presenting a sensible choice for both leisure and business travelers aiming to stay close to the O2 Arena.

Breakfast
The breakfast experience at Radisson RED London Greenwich The O2 receives mixed feedback from guests, with both positive highlights and areas for improvement noted. Many visitors appreciate the lovely buffet-style breakfast, offering a broad selection of English and continental options, including freshly squeezed juices, muffins, yogurts, cereals, and traditional English breakfasts. The availability of gluten-free options adds a thoughtful touch for those with dietary restrictions. Friendly service and a clean dining environment further enhance the morning meal experience for many.

However, some guests found the breakfast lacking in quality and diversity, describing it as basic or average. There were comments about the hot food often not being hot enough, and the buffet occasionally lacking in range, particularly in fruits, vegetables, and meat options. Issues of cleanliness and the perceived high cost relative to the quality and variety offered were also mentioned. In summary, while the breakfast at Radisson RED has its merits, there are notable inconsistencies that may require attention to fully satisfy all guests.

Dinner
Radisson RED London Greenwich The O2 provides a dining experience that receives mixed feedback from guests. The restaurant has been described as amazing by some, with exceptional food and good prices for both food and drink, making it a potentially appealing choice for those looking to enjoy a meal without breaking the bank. However, there seems to be inconsistency in service, as some guests found that the kitchen was closed or that there were no evening meals available when they were hoping to dine before an event. The accuracy of menu descriptions has also been questioned, with some diners noting discrepancies in the dishes received. While some guests found the food to be just OK, others noted a mismatch between the anticipated and the delivered meal experience. Improving the timing of kitchen operations and refining menu accuracy could enhance overall satisfaction.

Rooms
Radisson RED London Greenwich The O2 offers rooms that strike a balance between modern aesthetics and comfort, making it an appealing choice for those visiting the nearby O2 Arena. The hotel's stylish design flows seamlessly into its rooms, which are frequently praised for their cleanliness and elegance. Guests often highlight the comfortable beds and spacious layouts, contributing to a restful stay. Some rooms provide lovely views of Canary Wharf, adding to the overall experience.

Despite the overwhelming number of clean and well-maintained rooms, a few guests noted issues such as dust, unpleasant odors, and the need for minor repairs. There were occasional complaints about room size, particularly in some categorized as 'superior', with reviewers advising caution on upgrades due to minimal difference from standard rooms. Accessibility features were noted to be limited by the lack of support bars in bathrooms.

While the hotel earns high marks for its modern appeal and cozy atmosphere, there have been critiques on certain facilities, like poor room servicing or outdated bathrooms. Fortunately, the hotel's prime location ensures it's a convenient choice for those walking to events at the O2 Arena. Overall, Radisson RED London Greenwich The O2 is recognized for its chic rooms and comfort, despite some areas that could benefit from improvement.

Beds
The beds at Radisson RED London Greenwich The O2 have been generally positively received by guests, with many highlighting the comfort they provide. Numerous reviews describe the beds as comfortable, with some guests even noting they had an amazing sleep, enjoying the super comfy, lovely big beds. The comfort extends to the bedding, which is often described as spotless and clean.

Despite the overall positive sentiment, a few reviews mention variances in comfort levels, citing instances where the beds were too hard or uncomfortable, leading to sore backs. There was also some dissatisfaction with the pillows, which were sometimes perceived as too soft or flimsy by some guests.

Overall, many guests appreciated the comfortable sleeping arrangements, which, coupled with good access to the O2 and friendly staff, contributed to a pleasant stay. However, as experiences with comfort can be subjective, potential guests might consider individual preferences when booking.

Cleanliness
The Radisson RED London Greenwich The O2 presents itself as a modern and clean hotel, with numerous reviews highlighting its tidy rooms and comfortable beds. The establishment is often praised for its spacious and stylish decor, which aligns well with its convenient location near the O2 arena, making it an ideal choice for concert-goers. Guests describe the property as clean, equipped with essential comforts, and complemented by welcoming and friendly staff. The cleanliness of the bedding and the quality of the towels are also noted positively in several reviews.

Despite these positive remarks, there are consistent reports pointing to areas needing improvement in terms of cleanliness. Common complaints mention dusty carpets, dirty mirrors, unpleasant smells emanating from bathrooms, and poor maintenance of communal areas away from the lobby and restaurant zones. Some guests have voiced concerns about inconsistent housekeeping practices, particularly in maintaining cleanliness in shared spaces and attending to detailed cleaning tasks. Additionally, issues such as noise levels due to proximity to busy roads and minor maintenance problems in rooms have been brought up by visitors.

Overall, while Radisson RED London Greenwich The O2 receives commendation for its clean and appealing rooms as well as its convenient location and friendly service, it has noticeable challenges in maintaining these standards across all areas of the property.

Staff
Visitors to the Radisson RED London Greenwich The O2 consistently highlight the exceptional friendliness and welcoming nature of the hotel's staff. Many guests report staff as being particularly helpful, polite, and accommodating, making their stay comfortable and enjoyable. The front desk and reception team often receive praise for their efficiency and customer service, with certain individuals like Raj, Rakesh, and Rajan noted for going above and beyond to ensure a smooth check-in and pleasant overall experience.

Guests appreciate the friendly and professional demeanor of the staff across various departments, including housekeeping and the kitchen, which adds to the overall positive ambiance of the hotel. Many travelers also enjoy the modern design of the hotel and the effort staff put into maintaining a clean and inviting environment.

However, there are occasional less favorable experiences, with some guests encountering rude or unhelpful staff, particularly at the reception and during high-stress situations. Communication barriers and a few instances of unprofessional behavior have been noted, suggesting room for improvement in customer service training. Despite these isolated experiences, the overarching sentiment remains that the staff at Radisson RED London Greenwich The O2 contribute significantly to a welcoming and pleasant stay.

Wi-Fi
Radisson RED London Greenwich The O2 receives mixed feedback regarding its Wi-Fi service. Some guests have noted issues with connectivity, including periods when Wi-Fi was unavailable or only intermittently reliable. There are mentions of initial connectivity problems, though these seemed to resolve after some time. While a portion of reviews suggests poor Wi-Fi performance, there are positive indications from guests who have experienced good service. Additionally, some reviewers pointed out a lack of phone signal, requiring them to venture outside to make calls. Overall, the experience appears to vary among guests when it comes to the hotel’s Wi-Fi reliability.

Parking
While the Radisson RED London Greenwich The O2 enjoys praise for its excellent location, the parking situation paints a contrasting picture. Guests frequently mention limited parking availability and narrow spaces that are poorly managed. The parking is often criticized for being expensive at £22 per night, especially given its unsecured nature and position adjacent to busy and noisy roads. Some visitors found the parking cumbersome, with occurrences of miscommunication regarding availability and charges. Despite these issues, some feedback highlights the occasional ease of free road parking on weekends. Overall, while the accessibility offers convenience, the parking experience could benefit from improvements in management and transparency around fees.

4 Star
Radisson RED London Greenwich The O2 offers guests a delightful experience with its modern and attractive decor. Visitors appreciate the stylish ambiance, noting the great attention to detail in the hotel's design. The cleanliness of the hotel is generally well-received, providing a comfortable environment for guests. The hotel excels in creating a welcoming atmosphere, with reasonable pricing for London standards, especially when taking advantage of discounts on evening meals.

Despite its allure, some guests feel that the hotel has room for improvement in meeting four-star standards. There are mentions of amenities typically expected in such establishments, such as complimentary bottled water and slippers, that are missing. While the bar area receives positive attention, there is a sentiment that the focus seems to shift more towards it rather than ensuring overall service excellence across the hotel.

A few elements such as breakfast have not lived up to expectations for some, suggesting that enhancements in food offerings would benefit the hotel's status. Overall, Radisson RED London Greenwich The O2 combines charm and convenience but might need to address certain service gaps to fully embody the four-star reputation it seeks.


No, Radisson RED London Greenwich The O2 doesn't have any pool.

No, a spa isn't available at Radisson RED London Greenwich The O2.

Yes, Radisson RED London Greenwich The O2 welcomes dogs.

Yes, parking facilities are available at Radisson RED London Greenwich The O2.

No, Radisson RED London Greenwich The O2 doesn't have a gym.

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