The Tower Hotel, by Thistle

London 51.50637000, -0.07329900 , St Katherines' Way (Show on Map)
7.7
Good


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Summary of reviewsThe Tower Hotel in London is highly praised for its prime location on the River Thames, adjacent to iconic landmarks like Tower Bridge and the Tower of London. This positioning not only provides stunning and remarkable views but also easy access to historical sites and the convenience of nearby transport links, restaurants and cafes. The friendly and helpful staff further enhance the experience, making it a preferred choice for visitors whether they are in town for sightseeing or specific events.

The hotel's breakfast receives generally positive feedback with many guests enjoying the variety and quality of the buffet, which includes delightful options like pastries, eggs and bacon. The view from the breakfast room and the efficient service further add to the experience, though some guests find the cost high and the area crowded during peak times. Dinner at the hotel's Vicinity restaurant is noted for great food and exceptional views, although there are mixed reviews about the service and the high prices.

Rooms at The Tower Hotel are commended for their spaciousness, cleanliness and comfort, especially the breathtaking views of the River Thames. However, guests also point out that the decor and bathroom fittings appear dated and some functional issues are reported, such as inefficient air conditioning and limited electrical outlets. Despite these drawbacks, the housekeeping standards are generally high and rooms are kept spotless.

Cleanliness throughout the hotel is frequently praised, both in the rooms and public areas, though some guests notice signs of wear and tear in certain areas. The staff at The Tower Hotel are often highlighted for their friendliness and helpfulness, particularly at reception and in the concierge services, contributing significantly to a pleasant stay.

While the hotel's free Wi-Fi is appreciated for its speed, intermittent connectivity and weak signals are occasional issues. The hotel is family-friendly with spacious rooms and suites designed to accommodate families comfortably. The excellent location and additional family-oriented amenities make it a convenient choice for those traveling with children.

Nightlife options within the hotel and its surroundings are well-regarded with various nearby bars and cafes enhancing the experience. The beds receive high praise for comfort, contributing to a restful night's sleep, although preferences for firmness vary. Despite some dated elements, the overall comfort and cleanliness of the rooms stand out.

In summary, The Tower Hotel in London offers a fabulous location with stunning views, comfortable accommodation and excellent service. While there are areas needing improvement, particularly in room decor and dining service, the hotel's strengths in cleanliness, staff friendliness and overall guest experience make it a solid choice for visitors to London.
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Accessible Hotel
This hotel offers accessible rooms near Tower Bridge and provides a comfortable stay for guests with limited mobility. Three luxurious accessible rooms feature wet room showers with handrails, pull-cord alarms and hard flooring throughout.

4-Star Hotel
The Tower Hotel, by Thistle, offers outstanding views and is well-located near the Tower of London. The hotel provides comfortable rooms and a range of amenities, making it a great choice for tourists.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Gym

Room Types
Standard Double Room Featuring super-fast free WiFi and a riverside location, this room also offers a 49-inch smart TV with Freeview channels, a safety deposit box and complimentary mineral water. Tea/coffee making facilities are also provided. This room cannot accommodate an extra bed.

Standard Twin Room Featuring super-fast free WiFi and a riverside location, this room also offers a 49-inch smart TV with Freeview channels, a safety deposit box and complimentary mineral water. Tea/coffee making facilities are also provided. This room cannot accommodate an extra bed.

Standard Double Room with Bridge View Free WiFi and a 49-inch smart TV is included in this room. This room overlooks the iconic Tower Bridge.

Standard Twin Room with Bridge View Free WiFi and 49-inch smart TV is included in this room. This room overlooks the iconic Tower Bridge.

Standard Sleeper Double Room Featuring super-fast free WiFi and a riverside location, this room also offers a 49-inch smart TV with Freeview channels, a safety deposit box and complimentary mineral water. Tea/coffee making facilities are also provided. This room cannot accommodate an extra bed.

Executive Double Room These rooms feature luxurious bathrobes and slippers, late check-out (subject to availability) and a Nespresso coffee machine.

Suite These impressive suites provides a bedroom, kitchen and living room, and a work desk. It includes a complimentary mini bar, free WiFi, 49-inch smart TV with Freeview channels, a Bose docking station and free access to the hotel gym.

Executive Twin Room These rooms feature luxurious bathrobes and slippers, late check-out (subject to availability) and a Nespresso coffee machine.

Executive Double Room, With Bridge View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a coffee machine. The unit has 1 bed.

Family Room Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Standard Double Limited View Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

Standard Twin Limited View Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
7.7
Good
Location
The Tower Hotel in London consistently impresses guests with its prime location, right along the River Thames and adjacent to iconic landmarks such as the Tower Bridge and the Tower of London. This positioning provides not only ease of access to major historical sites but also breathtaking views from many of the rooms, making it a standout choice for visitors. The proximity to the Tower Hill tube station facilitates effortless travel around the city and the surrounding area brims with restaurants, cafes and a charming harbor at St. Katharine's Docks.

Reviewers frequently highlight that the hotel's location is ideal for exploring London's rich history and architecture with many attractions within walking distance. The views, particularly of the Tower Bridge and the Thames, are often described as stunning and remarkable, enhancing the overall stay. Friendly and helpful staff further compliment the excellent location, ensuring a pleasant and convenient experience. The hotel’s position is often cited as unbeatable with guests noting it as a perfect spot for both sightseeing and enjoying the scenic beauty of London. Whether in town for tourism or specific events like the marathon, the Tower Hotel's location serves as a compelling advantage, making it a preferred choice for many.

Breakfast
The breakfast experience at The Tower Hotel in London garners generally positive feedback with many commendations for its variety, quality and organization. Guests frequently highlight the excellent and generous buffet with a good selection of hot and cold items, including breads, pastries, eggs, bacon, sausage and more. The breakfast flavors are often described as delightful and tasty. The views from the breakfast room, alongside the efficient and friendly service, contribute positively to the experience.

However, the breakfast comes with mixed reviews regarding its cost. Many guests feel that the breakfast is overpriced, often mentioning specific prices around £20-£22 per head, which some found to be too steep. Despite the cost concerns, others still find it worthwhile, especially if booked with room reservations in advance to avoid higher on-the-day rates.

During peak times, the breakfast area can become quite crowded and chaotic, causing some inconvenience. The variety and organization of the spread receive praise, although there are occasional mentions of items like hash browns and poached eggs being absent. While the quality of the food is generally high, there are sporadic reports of lukewarm hot dishes and dissatisfaction with certain items, such as coffee from the machines or watered-down juices.

Overall, the breakfast at The Tower Hotel is described as a valuable and enjoyable start to the day, offering plentiful and delicious options, albeit with some considerations regarding cost and peak-time crowding.

Dinner
The Tower Hotel in London offers a mixed dining experience according to guest reviews. Many praised the food, describing it as great, lovely, beautiful and well-presented, particularly in the Vicinity restaurant, which boasts excellent views of Tower Bridge and a good menu suitable for lunch or dinner. Guests enjoyed the bar areas, both inside and outside with good options for beer and cocktails, particularly in the Jack Daniel's bar.

However, some guests highlighted issues with service, noting slow and unorganized experiences, particularly during busy times. Room service was frequently mentioned as disappointing with some orders arriving poor in quality and cold. The restaurant service was reported as good but inconsistent with occasional long waits for food and orders not being processed correctly.

While the location offers convenience with plenty of nearby dining options, the prices in the hotel's restaurant and bar were often described as exorbitant for the quality and quantity offered. Despite these drawbacks, many visitors recommended the Vicinity restaurant for its good food and lovely views, making it a notable highlight of the hotel's dining options.

Rooms
Rooms at The Tower Hotel, by Thistle, receive a mix of opinions from guests. Positively, many reviews highlight that rooms are spacious, clean and comfortable. Guests frequently praised the breathtaking views of Tower Bridge and the River Thames with several appreciating the large size of their rooms. Housekeeping standards seem consistent with rooms being well-cleaned daily. Upgrades to rooms were also a pleasant surprise for several visitors.

However, guests also noted several areas for improvement. Numerous reviews mentioned that the rooms appeared dated and in need of renovation, particularly in terms of decor and bathroom fittings. Functional issues such as lack of electrical outlets, non-operational air conditioning units and inconsistent shower temperatures were commonly reported. Some guests mentioned that their rooms felt cramped, especially considering the hotel's price point. Others were disappointed with the lack of modern amenities like USB points, coffee-making facilities or a mini fridge.

Overall, while the comfort and cleanliness of the rooms and the exceptional views are appreciated, the general consensus is that a refurbishment would significantly enhance the guest experience.

Beds
The beds at The Tower Hotel in London have consistently garnered high praise from guests. Most reviewers describe the beds as comfortable with many noting that they had a very good night's sleep. Several guests highlighted the beds as being large with king-sized and even super king options available, which added to their comfort. The bedding and pillows were also frequently mentioned as super comfy and lovely, contributing to an excellent sleep experience.

However, opinions about the firmness of the beds varied. While most found the beds to be very comfortable, a few reviewers mentioned that the beds were harder than they preferred. There were also a couple of outliers who found the beds to be very uncomfortable or small. Despite these few exceptions, the majority consensus points to the beds being a strong suit of the hotel's offerings.

Additionally, the rooms were generally praised for being clean and comfortable, complementing the quality of the beds. Although some guests mentioned that the rooms felt a bit dated, the overall comfort provided by the bedding seemed to outweigh these concerns. Cleanliness of the rooms and quality room service were consistently noted positives.

In summary, guests at The Tower Hotel can expect very comfortable and well-sized beds with most finding them perfect for a good night's sleep. While individual preferences for bed firmness may vary, the general experience tends to be highly positive, making the hotel a reliable choice for comfort-conscious travelers.

Cleanliness
The Tower Hotel in London generally receives positive feedback regarding its cleanliness. Guests consistently highlight that the rooms are clean, tidy and comfortable. Many reviewers commend the hotel's high standard of cleanliness, describing the rooms as spotless and very well maintained. The bathrooms also receive praise for being clean, although some guests note that they are dated and could benefit from updates.

Public areas within the hotel are noted for being impeccably clean and well-maintained, which adds to the overall positive impression of the hotel's cleanliness. Some guests were pleased with the fresh and clean smell upon entering the hotel.

However, there are a few areas where improvements could be made. For instance, some rooms and bathrooms exhibit signs of wear and tear, such as stained carpets and mold due to poor ventilation. Occasional lapses in housekeeping, such as insufficient toiletries and dusty fixtures, were also reported. Despite these critiques, the overall sentiment is that the hotel puts significant effort into maintaining cleanliness, making it a comfortable place to stay for most visitors.

Staff
The staff at The Tower Hotel, by Thistle received numerous positive remarks for their friendliness and helpfulness. Guests were particularly impressed by the reception and concierge teams, who were often described as welcoming, cheerful and exceptionally professional. The bar and restaurant staff also garnered praise for their courteous service. Specific employees were mentioned for their accommodating nature, helping with memorable surprises like birthday and anniversary celebrations. This level of personal attention left many guests feeling well-cared for during their stay.

However, not all feedback was glowing. A few guests experienced inconsistencies, noting that while most staff were friendly and helpful, others appeared indifferent or unprofessional at times. Despite these occasional lapses, the overall sentiment toward the staff remained largely positive with notable mentions of the efficient check-in process and the diligence of the housekeeping team.

Overall, the staff at The Tower Hotel, by Thistle, were often highlighted as a key component of a pleasant stay, enhancing the hotel experience with their exceptional service and warm demeanor.

Wi-Fi
The Tower Hotel in London receives mixed reviews concerning its Wi-Fi service. On the positive side, many guests appreciate the fact that Wi-Fi is free and highlight its speed, describing it as fast and reliable. This is particularly noted as an advantage for both business and leisure travelers. However, there are several recurring issues that guests mention, such as intermittent connectivity, weak signals and occasional network failures. Some also encountered problems logging into streaming services like iPlayer from their smart TVs. Despite these issues, the overall provision of free and generally fast Wi-Fi remains a notable benefit that is frequently praised.

Family
The Tower Hotel in London stands out as an exceptionally family-friendly destination, ideal for those traveling with children. Guests frequently praise the spacious family rooms and suites, which provide comfortable and convenient accommodation. The hotel's rooms often feature stunning views, enhancing the experience, especially for special occasions like birthdays. The friendly and helpful staff contribute significantly to a pleasant stay, ensuring that guests feel welcomed and well-assisted.

The hotel's location is another highlight, offering easy access to nearby attractions and amenities, making it a convenient choice for families. Additional amenities geared towards children and family activities are available, complementing the child-friendly atmosphere of the hotel.

The accommodation caters well to the needs of family groups with facilities designed to make the stay relaxing and hassle-free. Many reviews highlight the suitability for large family gatherings, emphasizing the hotel's ability to handle the dynamics of big groups while maintaining an adequate, comfortable experience for all family members. Reasonable rates and lovely breakfast options further add to the overall positive impression, making it a great choice for family vacations and trips.

Nightlife
The Tower Hotel in London offers a vibrant nightlife experience both within the hotel and in its surrounding area. Guests appreciate the lovely selection of restaurants and bars nearby, making it convenient to enjoy a good meal or drink without having to travel far. Several reviews highlight the hotel's own bars as a notable feature with the Jack Daniels bar providing a picturesque view of the Thames and a great choice of beer.

While the hotel bar itself might not stay open late, the proximity to various bars and cafes ensures that visitors have plenty of options to explore. The local area is noted for its nightly entertainment and it's conveniently close to main entertainment hubs, making it an ideal spot for those eager to experience London's vibrant nightlife. Some guests mentioned the availability of room service until 11 am, adding to the overall convenience.

Despite a few comments about the lack of late-night options within the hotel, the surrounding neighborhood more than compensates, ensuring that there is always something to do for those seeking evening activities. Guests have noted their overall happiness with the nightlife options available, making The Tower Hotel a solid choice for those wanting to enjoy London's evening scene.

4 Star
The Tower Hotel in London offers a mixed experience with a fabulous location by Tower Bridge and St Katharine's dock, making it a prime spot for tourists. The hotel provides stunning views, comfy beds and great staff, enhancing the overall stay. Additionally, it has a nice bar on the upper ground floor and is surrounded by various restaurants and shops, contributing to its appeal. Guests find the facilities generally satisfying and the hotel offers very good value for money.

However, there are notable drawbacks that detract from its four-star rating. Many guests highlight that the rooms and decor are dated with some signs of wear and a lack of necessary maintenance and updates. The cleanliness and quality of amenities fall short of the expected standard for a four-star hotel with some issues noted such as subpar bathrooms, an average air conditioning system and inappropriate shower curtains. While the hotel does provide business-class services and a serene environment, it clearly needs revamping to meet four-star expectations consistently.

Overall, despite some criticisms regarding its four-star claim, The Tower Hotel remains a good choice due to its prime location, views and value, delivering a generally enjoyable stay for visitors.

Business
The Tower Hotel in London proves to be a convenient choice for business travelers, offering both a prime location and a professional environment. The staff is noted for their professionalism, enhancing the overall experience for business guests. The hotel provides a range of meeting rooms with the Discovery room specifically mentioned as a fabulous option for gatherings. The variety of facilities available caters well to those on business trips, despite some limitations in the business center and a need for more plugins in the business rooms. The hotel's close proximity to the tube and the picturesque views are additional perks for those traveling for work. While waiting times for lifts can be longer during peak business hours, the hotel's overall setup, including its business-friendly ambiance and useful on-site services, make it a solid choice for business travel and meetings.

Accessible
The Tower Hotel in London offers a mixed experience in terms of accessibility for guests with disabilities. On the positive side, its location is highly accessible, being close to numerous tourist attractions, public transport options like the tube and Uber boat and within walking distance to main sights. The hotel facilities and rooms aim to be accommodating with some guests noting comfortable and decently sized accessibility rooms. Additionally, features like non-slip surfaces in walk-in showers are available, though with some caveats regarding slipperiness.

However, there are significant limitations mentioned by other guests. Standard rooms and bathrooms do not cater well to those with disabilities with a notable lack of wheelchair accessibility and ramps. Reports indicated that few accessible features are provided and some guests experienced pain and stress due to these shortcomings. Efforts like pre-booking disabled parking spaces were highlighted, but overall, the accessibility options are limited.

In summary, while the hotel's excellent location and some accessible facilities provide convenience, those with mobility issues may find their stay less accommodating and should prepare accordingly.

Honeymoon
The Tower Hotel in London stands out as an exceptional choice for honeymooners with various packages and amenities tailored to make the stay memorable for newlyweds. The hotel offers a honeymoon suite complete with special amenities, ensuring a romantic and personal experience. Guests can enjoy thoughtful surprises like a bottle of wine awaiting them in the room. The hotel is praised for its romantic ambiance and perfect views, making it a popular destination for those celebrating their nuptials. Room service is available until 11 am, adding convenience to the special experience. With its focus on providing a personalized and romantic stay, The Tower Hotel is highly recommended for honeymoon trips.

Romantic
The Tower Hotel in London promises a truly romantic experience, making it an ideal choice for couples. Its romantic location offers breathtaking views of iconic landmarks such as London Bridge and Tower Bridge, especially picturesque when lit up at night. Many guests enjoyed rooms with stunning vistas directly from their beds, enhancing the overall romantic atmosphere.

The hotel's commitment to romantic stays is evident with available romantic rooms, couple packages and love-themed decorations, making it a great choice for honeymoons or special getaways. Enhancing the experience further is the friendly and polite staff committed to providing excellent service, including accommodating specific romantic requests from guests. The serene environment and pleasant accommodations, including lovely beds, round out the elements making this hotel a perfect setting for a memorable and romantic stay.


No, The Tower Hotel, by Thistle doesn't have any pool.

No, a spa isn't available at The Tower Hotel, by Thistle.

No, The Tower Hotel, by Thistle doesn't allow dogs.

No, parking facilities aren't available at The Tower Hotel, by Thistle.

Yes, The Tower Hotel, by Thistle has a gym.

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