The Bvlgari Hotel London is highly praised for its exceptional staff who provide outstanding service from the moment guests arrive. The reception and concierge staff are particularly noted for going above and beyond to ensure a comfortable stay. The pool and gym also receive high praise with attentive staff on hand to assist guests. While some guests experienced slow service from lounge staff and difficulty getting served at the bar, overall guests were impressed with the care of the staff and the fantastic facilities at the hotel.
Corinthia Hotel London is located in the heart of London, close to Trafalgar square and boasts a characteristic triangular shape. This historic former governmental building has had a turbulent history and was reopened in 2011.
Summary of reviews
The Corinthia London is a luxurious 5-star hotel located in a prime location in London with many guests highlighting its exceptional position. While the breakfast experience was mixed, the spa facilities were highly praised and considered the best in London. The rooms were described as luxurious and beautifully decorated, although some guests had issues with cleanliness and service. However, the exceptional staff went above and beyond to make guests feel welcome and comfortable. Overall, the Corinthia London is considered one of the best hotels in London with top-notch facilities and services that truly deserve its 5-star rating. If you're looking for a truly luxurious experience in London, the Corinthia London is definitely worth checking out.
St. James' Court, A Taj Hotel, London is a luxurious and stunning hotel that offers a unique and comfortable experience to its guests. The hotel's location is perfect for sightseeing and shopping and guests rave about the excellent breakfast with a mix of Indian and British food. The rooms are comfortable and tastefully decorated with renovated rooms being particularly noteworthy. The hotel's cleanliness and hospitality are exceptional with friendly and professional staff going above and beyond to ensure guests have a perfect stay. The spa facilities are great and the beds are super comfortable, providing guests with the best night's sleep. Overall, St. James' Court, A Taj Hotel, London is a must-visit luxury hotel that offers a pleasant and luxurious stay.
The Lanesborough, Oetker Hotels is a world-class hotel that offers the ultimate luxury experience in London. Its exceptional location in central London has been praised by guests as the best in town, making it an excellent choice for both first-time visitors and seasoned Londoners. The rooms are well-appointed with modern amenities and are impeccably maintained, although some guests found the decor not to their taste or the rooms small in size. However, the excellent facilities and Regency style luxury make for a great stay. The staff are exceptional with guests consistently mentioning their friendliness and professionalism. The hotel boasts all the luxuries you'd expect from a five-star establishment, making it the classiest hotel in town. In short, The Lanesborough is the best hotel to stay at in London - bar none.
InterContinental London - The O2, is a luxurious 5-star hotel that offers exceptional customer service and outstanding views of London. The hotel's prime location next to the O2 arena makes it the perfect choice for visitors attending events. The rooms are lovely and comfortable with great views of the Thames and O2 and the breakfast is delicious and extensive. The staff are friendly, accommodating and professional and the hotel offers a clean and modern atmosphere. However, parking can be a bit of a challenge and the spa received mixed reviews. Overall, Intercontinental London - The O2 is a fantastic modern hotel that offers luxury and convenience at a superb location.
Jumeirah Carlton Tower London has received mixed reviews for its breakfast with some guests praising the sumptuous spread and delicious options, while others complained about slow service and mistakes made during breakfast. The hotel's restaurants have been praised for their divine offerings, but some guests found the extra cost for breakfast to be extortionate. However, the staff at the hotel received high accolades for being amazing, attentive and going above and beyond for the guests. The staff's exceptional service provided guests with a delightful and memorable experience, although some guests felt the familiar family-like touch was lost with the staff being more overtrained and robotic than friendly and accommodating. Overall, Jumeirah Carlton Tower London is a comfortable and well-located hotel with excellent staff and facilities.
Overall, guests of Pan Pacific London appreciate its prime location with easy accessibility to various public transportation and attractions. Reviews for breakfast were mixed, but its other dining options and service have received high praise. The hotel's luxurious and spacious rooms with exceptional attention to detail and cleanliness, as well as its friendly and well-trained staff, are consistently highlighted by guests. The spa and pool area received mixed reviews, while families with children appreciate the hotel's child-friendly features. The hotel is regarded as a true 5-star luxury hotel and worth every penny, making it a top choice for a stunning stay in central London.
Claridge's prides itself on remarkable service. For generations they have catered to their guests' every whim, inside and outside the hotel, providing a unique and genuinely bespoke approach in order to meet the needs of the travellers.
Summary of reviews
Claridge's, Maybourne is a luxurious, world-class hotel located in the heart of London with a fantastic location for shopping, dining and exploring the city. The rooms are spacious and beautifully designed with luxurious amenities and comfortable beds, although some guests have noted issues with limited wardrobe space and lack of tea/coffee making facilities. The staff is exceptional, providing attentive, friendly and professional service that goes above and beyond to make guests' stay a memorable one. The breakfast experience is hit or miss for individual guests, but the hotel offers a great location and lovely food with a good selection. Claridge's, Maybourne is undoubtedly one of the best hotels in London, providing the ultimate 5-star experience with impeccable service, sumptuous surroundings and attention to detail that oozes elegance.
The Mandarin Oriental Hyde Park, London is a luxurious and refined 5-star hotel that offers genuine hospitality in an unbeatable location overlooking Hyde Park in Knightsbridge. Guests rave about the stunning views of Hyde Park from the hotel's breakfast spot and the convenience of shopping right across the street. The hotel's Dinner by Heston Blumenthal restaurant offers a top-notch dining experience, while the rooms are spacious, well-appointed and highly praised by guests. The hotel is impeccably clean and the staff consistently provides excellent service throughout guests' stays. The spa is a relaxing and lovely experience and the hotel is considered exceptional and worth the money by guests. Overall, the Mandarin Oriental Hyde Park is the ultimate in luxury and elegance, worthy of its 5-star rating from LHW.
Located between Knightsbridge and Belgravia, The Berkeley is a modern and stylish 5-star hotel. Offering luxurious accommodation, a health club and spa facilities, the hotel is certain to make every guest's stay as comfortable and enjoyable as possible.
Summary of reviews
The Berkeley, Maybourne Hotel in London is a top choice for those seeking a comfortable and enjoyable stay. The hotel impresses guests with its luxurious and immaculate rooms, stunning decor and spacious interiors. The staff members are exceptional with their welcoming demeanor, friendly smiles and level of attention they show towards guests. The hotel's architecture is breathtaking and special occasions are marked with thoughtful gestures, making guests feel truly valued. While some rooms may be small or dated, the majority of reviews praise The Berkeley, Maybourne as the best hotel in the city, providing exceptional service and comfort that far exceeds expectations. Overall, The Berkeley, Maybourne is a must-visit hotel with staff that are second to none.
The Montcalm Royal London House, London City provides a prime location for travelers, whether for business or tourism and guests have praised its convenient access to transport, restaurants and attractions. While reviews vary, the rooms are generally clean and comfortable with modern decor and high-tech amenities. The staff are exceptional, providing warm and welcoming service that goes above and beyond expectations. The spa facilities and treatments are mixed, but the hotel is still a good choice for relaxation and wellness. Beds are comfortable, although some guests reported issues with twin beds pushed together instead of a double. The breakfast experience also varies and the hotel is not always considered true luxury, but it still provides a modern and stylish experience that most guests enjoy. Overall, the Montcalm Royal London House, London City is recommended for those seeking a comfortable and well-situated stay in London.
When your travels lead you to London, treat yourself by staying at The Connaught, an absolutely luxurious 5-star hotel located in Mayfair. Offering butler services, comfortable suites, exquisite dining options and a world-renowned spa to relax and unwind, this hotel is your heaven on earth.
Summary of reviews
The Connaught, Maybourne in London is a top choice for travelers who want to experience the best of the city. The hotel's central location is a major plus with easy access to attractions, cultural experiences and top-rated restaurants and bars. The breakfast experience is exceptional with guests raving about the delicious food and gorgeous setting. While some guests expressed concerns about slow service and a touch of arrogance from the breakfast staff, The Connaught, Maybourne remains a strong contender for the best breakfast in London. Rooms were described as beautiful and comfortable, but some guests felt they were on the smaller side and outdated in decor. The staff at The Connaught, Maybourne were the highlight for many guests with exceptional service and professionalism. Guests felt valued and appreciated by the friendly and knowledgeable staff, who went out of their way to make their stay exceptional. Ultimately, The Connaught, Maybourne provides a cozy and inviting atmosphere with excellent dining and service.
The Chelsea Harbour Hotel and Spa stands out primarily for its beautiful and tranquil location in the charming Chelsea neighborhood. The serene setting along the river, complemented by picturesque harbor views, offers a peaceful retreat away from the city's hustle and bustle. Nearby public transport links provide convenient access to London's attractions, making it an ideal base for exploration.
Guests are generally pleased with the spacious and comfortable accommodations, noting the large, clean suites with scenic views. The presence of amenities like well-equipped bathrooms and balconies adds to the enjoyable experience, despite some comments on the need for room updates. The cleanliness of the hotel is commendable, with many guests praising the spotless rooms and well-maintained public areas, though some mention inconsistencies.
Dining experiences at the hotel are positively received, with diners enjoying high-quality food and attentive service, particularly at the restaurant by the marina. Breakfast is often described as delicious and varied, despite some critique regarding pricing and service during busy times. The staff at The Chelsea Harbour Hotel are frequently praised for their friendly and welcoming nature, contributing to the overall positive ambiance.
The hotel offers a reliable internet service, with minimal complaints, and guests enjoy the gym and pool facilities, which include saunas and a steam room. The pool receives high marks for its size and appeal, though it could benefit from renovations.
While the spa offers satisfactory treatments and a relaxing environment, some guests note areas for improvement, such as updating decor and resolving maintenance issues. Overall, The Chelsea Harbour Hotel and Spa offers a pleasant stay with its tranquil setting, comfortable rooms, and attentive service, positioning it as a favored choice for those seeking relaxation with convenient city access.
The Landmark London is an exquisite and opulent hotel that has earned its five-star rating. With a fantastic location close to major POI's, guests can enjoy the perfect base for exploring London. The breakfast options are extensive and delicious with guests raving about the quality of the food. The rooms are exceptionally big, spacious and clean, although some guests had minor issues with family room set ups or tired bathrooms. The staff go above and beyond to make each guest's stay special, providing exceptional service. The Landmark London is a perfect location for a luxurious stay to remember with its wonderful facilities and luxurious atmosphere. Despite a few negative comments, a majority of guests agree that The Landmark London is a top-notch, five-star hotel well worth the cost.
The luxury of St. Pancras Renaissance Hotel London has become an icon and model of hospitality. Behind the fairytale façade that Sir George Gilbert Scott fashioned for the Midland Grand Hotel is a five-star London hotel like no other – one that unites Victorian splendour with contemporary style and impeccable service.
Summary of reviews
The St Pancras London, Autograph Collection is a stunning and iconic 5-star hotel located in the heart of the city. The building's historical architecture is captivating, providing guests with a real sense of its opulent history. The hotel's location is unbeatable, making it the perfect base for exploring London. While opinions on the breakfast, dinner, rooms and spa vary, the staff are consistently praised for their professionalism and friendly service. Guests are lavished with luxury, such as high-quality bedding, a beautiful gym and spa and the impressive interior. The hotel's historic beauty and luxurious facilities set it apart, despite some shortcomings, cementing the St Pancras London, Autograph Collection as a must-visit for those looking to indulge in the heart of London.
The Ned with its prime location right beside the Bank subway station in central London, offers exceptional convenience for both tourists and business travelers. The enchanting historic architecture of the former bank building is seamlessly blended with contemporary style, creating a visually stunning and photogenic environment. Guests consistently praise the hotel's super stylish decor, immaculate rooms and fantastic bathrooms, all of which are complemented by the top-notch service provided by the friendly and professional staff.
The array of on-site restaurants and bars at The Ned elevates the overall experience with live music and various entertainment options enhancing the stay. Breakfast gets high marks for its delicious diversity and the quality of offerings across five different restaurants, even though some mention the cost can be a bit high. Dinner experiences are equally impressive with multiple dining options catering to diverse tastes, notable mentions including The Parlour and Cecconi's.
The rooms at The Ned are a highlight, offering spaciousness, comfort and a luxurious touch with a wide range of amenities including well-stocked minibars and generous bath products. Despite some minor issues of room size and lighting, the attention to detail and vintage decor add a unique charm that guests appreciate. Cleanliness is another strong point with the hotel maintaining high standards and ensuring an inviting and spotless environment.
The staff at The Ned are often described as exceptional, helpful and friendly, contributing significantly to the pleasant and hospitable atmosphere. Special occasions are made memorable thanks to the concierge and check-in teams who are frequently mentioned for their efficiency and professionalism. Even though there are occasional criticisms regarding attentiveness, the general consensus is highly positive.
The spa, pool and wellness facilities offer a mixed experience with some guests finding them incredible and relaxing, while others note additional costs and accessibility issues. These amenities appear well-maintained but could benefit from more straightforward access and updated features.
The beds receive high praise for their comfort, contributing to a great night's sleep, bolstered by quality linens, robes and towels. Despite isolated mentions of discomfort or room upgrades, the overwhelming feedback is positive with many guests enjoying the luxurious and cozy sleeping arrangements.
Overall, The Ned stands out as a luxurious 5-star hotel with an exceptional ambiance. Its fantastic location, stunning architecture and top-quality facilities make it a highly recommended destination for a memorable stay in London. While there are minor areas for improvement, the general sentiment from guests leans towards high satisfaction, showcasing The Ned as a unique and opulent retreat.
Montcalm East, Autograph Collection is a fantastic hotel located in the heart of East London, making it a great base for exploring the area. The hotel's breakfast is a highlight for many guests with a great selection and attentive staff. The dinner options are also delicious, although some guests with dietary requirements found the menu limited. The rooms are spacious, clean and well-equipped with some even decorated for special occasions. The hotel's cleanliness is top-notch and the staff are incredibly friendly and helpful. The spa facilities are luxurious with a stunning pool, sauna, steam room and gym. The beds are also super comfortable, ensuring a great night's sleep. Overall, Montcalm East, Autograph Collection is a luxurious and comfortable 5-star hotel, perfect for a relaxing stay in London.
Crowne Plaza London - Docklands by IHG, enjoys widespread praise and acclaim for various aspects of its offerings, ensuring a generally satisfying experience for guests.
The hotel's location in London's vibrant Docklands is frequently celebrated for its convenience and beauty. Close proximity to key venues like the ExCel Centre and the O2 Arena makes it an excellent choice for event-goers with easy access to public transportation such as DLR stations and the Elizabeth Line facilitating swift commutes across London. The scenic Thames views and surrounding amenities enhance the overall appeal, creating a peaceful, picturesque setting that is both safe and well-connected.
Breakfast at the hotel receives positive feedback for its variety and quality, catering to diverse dietary preferences with vegetarian and vegan options available. Families particularly appreciate the free breakfast for kids and the exceptional service from the breakfast staff. While there have been some issues related to lukewarm food and organization during renovations, these instances are exceptions to an otherwise commendable dining experience.
Dinner experiences garner mixed reviews with many guests praising the food quality and the helpful, friendly staff. However, some guests found the menu options limited and prices high. Occasional operational issues, such as early kitchen closures and a lack of room service, highlight areas for improvement, though the presence of nearby dining options provides alternatives.
The rooms at the Crowne Plaza London - Docklands stand out for their spaciousness, modern amenities and cleanliness. Guests frequently commend the comfortable beds, excellent views and well-equipped bathrooms. Minor issues like malfunctioning air-conditioning and occasional noise do not detract significantly from the overall positive reception of the accommodation.
The hotel's commitment to cleanliness is evident with guests consistently noting the spotless condition of rooms and common areas. While there are isolated reports of subpar cleaning, the general impression is one of a well-maintained and inviting environment.
Staff at the hotel receive high praise for their warm hospitality, professionalism and willingness to go above and beyond to meet guests' needs. The reception staff, in particular, are noted for their efficiency and friendliness, contributing to a welcoming atmosphere throughout the hotel.
WiFi service experiences are mixed with some guests finding it fast and reliable, while others encounter frequent disconnections and slow speeds. This indicates a need for improvement in the hotel's technical infrastructure to ensure a more consistent internet experience for all guests.
The spa facilities are generally viewed favorably, offering a serene and relaxing retreat with amenities like a swimming pool, jacuzzi, sauna and steam room. Though some guests mention the need for updates and improved maintenance, the spa remains a valued aspect of the hotel, enhancing the overall guest experience.
The gym is similarly appreciated for its cleanliness, maintenance and adequate equipment, though some guests find it small and crowded. Despite this, the gym's positive reception underscores its appeal to fitness-minded guests.
The indoor pool garners praise for its cleanliness and accessibility, particularly from families. However, mixed reviews on the temperature, crowding and need for updates suggest room for improvement to elevate the pool experience further.
In summary, Crowne Plaza London - Docklands by IHG, offers a generally positive experience with its prime location, clean and comfortable rooms, friendly staff and commendable amenities like the gym, spa and dining options. While there are areas for improvement, especially in WiFi connectivity and dining operations, the overall consensus is one of satisfaction and a strong recommendation for both business and leisure travelers.