Waterfoot Hotel
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Summary of reviewsThe Waterfoot Hotel, located on the outskirts of Derry, provides a convenient yet peaceful setting for guests, balancing easy city access with a serene environment. Both leisure and business travelers appreciate its strategic location with ample parking and proximity to shops, retail parks and key attractions like the hospital and Derry airport. The easy commute to the city center and access to major roadways make it suitable for exploring the urban and rural surroundings.
Guests generally have a positive experience with breakfast, enjoying the quality, taste and variety of the menu, especially the superb Irish cooked breakfast and attentive service from friendly staff. Although there were a few complaints about scrambled eggs and limited options, the high praise for fresh offerings and good value underscores an overall satisfactory breakfast experience.
The dining experience at the hotel's restaurant is a highlight, praised for delicious and well-cooked meals, particularly the tender steaks and good value three-course dinner deals. The friendly atmosphere in both the bar and restaurant, coupled with courteous service, enhances the dining ambiance despite a few comments on high pricing and limited menu options.
Rooms at the Waterfoot Hotel receive varied reviews, but many guests appreciate the spaciousness, comfort and cleanliness. While some rooms show signs of wear and tear or dated decor, the newly refurbished rooms with modern amenities are well-received. Comfort and cleanliness are consistent themes, though there's room for improvement in maintenance and ventilation.
Cleanliness is mostly commended throughout the hotel with rooms and common areas maintained to high standards. Some isolated issues like mold and dust do get mentioned, but overall, the hotel is praised for being clean and comfortable, supported by diligent cleaning staff.
The staff at Waterfoot Hotel are frequently highlighted for their friendliness and accommodating nature. The welcoming demeanor, especially from reception and bar staff, significantly enhances the guest experience. Individual staff members are often praised for their exceptional service.
While the free WiFi is appreciated, experiences with the hotel's internet service are mixed with some guests encountering patchy connectivity. Parking is a standout feature, offering ample, free and easily accessible spaces, which guests find highly convenient.
Families find Waterfoot Hotel particularly accommodating, enjoying family-friendly rooms, weekend entertainment for children and child-appropriate dining options. The comfortable environment and helpful staff further augment the family's stay, making it a suitable choice for family trips.
In terms of the beds, many guests find them comfortable and conducive to a good night's rest, although some mentioned issues with bed size and firmness. Overall, the beds contribute positively to the comfort and quiet of the rooms.
While the Waterfoot Hotel is marketed as a 4-star establishment, guest opinions on this vary. Some appreciate the amenities and services offered, feeling they meet 4-star standards, while others believe there's room for improvement in certain aspects.
Overall, the Waterfoot Hotel provides a balance of accessible location, comfort and consistent hospitality, making it a favorable choice for a pleasant stay in Derry.
Categories
Guests generally have a positive experience with breakfast, enjoying the quality, taste and variety of the menu, especially the superb Irish cooked breakfast and attentive service from friendly staff. Although there were a few complaints about scrambled eggs and limited options, the high praise for fresh offerings and good value underscores an overall satisfactory breakfast experience.
The dining experience at the hotel's restaurant is a highlight, praised for delicious and well-cooked meals, particularly the tender steaks and good value three-course dinner deals. The friendly atmosphere in both the bar and restaurant, coupled with courteous service, enhances the dining ambiance despite a few comments on high pricing and limited menu options.
Rooms at the Waterfoot Hotel receive varied reviews, but many guests appreciate the spaciousness, comfort and cleanliness. While some rooms show signs of wear and tear or dated decor, the newly refurbished rooms with modern amenities are well-received. Comfort and cleanliness are consistent themes, though there's room for improvement in maintenance and ventilation.
Cleanliness is mostly commended throughout the hotel with rooms and common areas maintained to high standards. Some isolated issues like mold and dust do get mentioned, but overall, the hotel is praised for being clean and comfortable, supported by diligent cleaning staff.
The staff at Waterfoot Hotel are frequently highlighted for their friendliness and accommodating nature. The welcoming demeanor, especially from reception and bar staff, significantly enhances the guest experience. Individual staff members are often praised for their exceptional service.
While the free WiFi is appreciated, experiences with the hotel's internet service are mixed with some guests encountering patchy connectivity. Parking is a standout feature, offering ample, free and easily accessible spaces, which guests find highly convenient.
Families find Waterfoot Hotel particularly accommodating, enjoying family-friendly rooms, weekend entertainment for children and child-appropriate dining options. The comfortable environment and helpful staff further augment the family's stay, making it a suitable choice for family trips.
In terms of the beds, many guests find them comfortable and conducive to a good night's rest, although some mentioned issues with bed size and firmness. Overall, the beds contribute positively to the comfort and quiet of the rooms.
While the Waterfoot Hotel is marketed as a 4-star establishment, guest opinions on this vary. Some appreciate the amenities and services offered, feeling they meet 4-star standards, while others believe there's room for improvement in certain aspects.
Overall, the Waterfoot Hotel provides a balance of accessible location, comfort and consistent hospitality, making it a favorable choice for a pleasant stay in Derry.
4-Star Hotel
A super hotel with lovely food and friendly and welcoming staff. It offers comfortable rooms and a range of amenities. It is well-maintained and provides a pleasant stay.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Waterfoot Hotel, located on the outskirts of Derry, offers a convenient and peaceful setting for visitors. The hotel enjoys a strategic location with excellent access to the city, making it easy to reach the city center with a short drive, taxi ride or even a walk for those who prefer it. Guests frequently highlight the ample parking facilities and the serene environment that's pleasantly removed from the hustle and bustle of downtown Derry.
The location is ideal for both work and leisure, providing easy access to major roadways and surrounding areas like Donegal. It’s particularly noted for being close to shops and retail parks and still within a comfortable distance to Derry's main attractions, including the hospital and Derry airport. Visitors appreciate the balance it strikes between city access and tranquility, making it a perfect base for exploring both the urban and rural surroundings.
Guests noted that while the hotel is slightly away from the city center, the reasonable taxi fares and decent public transport make commuting relatively straightforward. The convenient location also means that it's handy for road trips along the coast or traveling to nearby cities like Larne and Belfast.
Overall, Waterfoot Hotel's location is praised for its accessibility, ample parking and the peaceful retreat it provides from the city's core. Its proximity to key areas and the quality of its facilities contribute to a comfortable and enjoyable stay.
The breakfast experience at the Waterfoot Hotel appears to be a mixed bag based on guest reviews. While many guests praised the breakfast for its quality, fantastic taste and variety, describing it as amazing, perfect and even the best they've ever had, there are others who found it lacking. Positive remarks highlighted the extensive and comprehensive breakfast menu, the superb Irish cooked breakfast and the attentive service from friendly staff. The breakfast buffet received compliments for having plenty of options and being good value for money.
However, less favorable reviews pointed out issues such as poor quality scrambled eggs, limited variety and underwhelming presentation. Frequent complaints included the breakfast being overly basic, lukewarm or not replenished adequately. A few guests found the French toast disappointing and the bacon rock hard. Some also noted that the breakfast selection could be minimal, industrial or even not quite fresh. There were occasional mentions of cold buffet items and dining areas with bad lighting, contributing to an uninspiring vibe during breakfast.
Despite these hiccups, the overall consensus leans towards a positive breakfast experience, underscored by the high praise for the friendly and accommodating service, the warm and fresh servings and the excellent variety of both continental and cooked food. The occasional standout elements like the porridge and pancakes also received special mention, while some reviews appreciated the romantic breakfast and the good selection of food throughout the day, including lunch and dinner.
The Waterfoot Hotel is frequently praised for its dining experience with many guests highlighting the excellent quality of both food and drink. Numerous reviews commend the delicious and well-cooked meals, particularly noting the superb and tender steaks as a standout. The three-course dinner deal is often cited as excellent value with a plentiful menu offering a good range of options that cater to different tastes.
Guests appreciate the friendly atmosphere in the bar and the courteous service in the restaurant, which enhances the dining experience. The restaurant's evening meals are especially lauded, although some guests mention they found the pricing a bit high. Despite a few critiques regarding the limited or overly pub-style menu, most reviews are positive about the taste and presentation of the food.
The dining room itself is described as lovely, providing a pleasant environment for meals. Additionally, the bar food also receives favorable mentions with several guests indicating it was very nice and satisfying. Overall, the consistent theme across reviews is that the food at the Waterfoot Hotel is a significant highlight with many guests enjoying delicious and memorable dining experiences.
Visitors to the Waterfoot Hotel have shared a myriad of impressions about the rooms, highlighting both positive aspects and areas needing improvement. Many guests appreciated the spaciousness and overall comfort of their rooms with several noting the cleanliness and tidiness. Rooms were often described as well-equipped and comfortable, complete with amenities such as irons, TVs and heating.
However, some guests experienced issues with dated decor and inconsistent maintenance. A few rooms showed signs of wear and tear, such as dirty carpets, stained sheets and minor damages like cracked ceilings and non-functional lighting. While many found their rooms just a bit outdated, some highlighted specific problems including the presence of mold, musty odors and noisy surroundings.
Cleanliness was a frequently praised feature, though there were occasional complaints about mustiness and insufficient cleaning during stays. The temperature in rooms varied with some guests finding rooms too hot or cold and occasional reports of heating issues and poor ventilation.
On the positive side, many rooms were recently refurbished, modern and equipped with good facilities, making for a pleasant stay for numerous guests. However, others advised opting for these upgraded rooms to ensure a more comfortable experience. Overall, while the experience at Waterfoot Hotel varied, the common threads of cleanliness and comfort were prevalent among many of the guest reviews.
The Waterfoot Hotel offers a varied experience when it comes to their beds with a significant number of guests highlighting the comfort they found. Words such as comfortable, very comfy and cozy frequently emerge in the reviews. Despite some noting the beds were a bit on the slim or small side, many guests still described the mattresses as comfortable with some beds being described as large and comfortable.
There are a few mentions of the beds being noisy or too firm and some found the mattresses to be old-fashioned or sagging. A few guests also pointed out issues like worn bedding and poor quality mattress and duvets. However, the overall sentiment leans towards positive, especially with praises for the quiet rooms enhanced by comfy beds and clean bedding.
The hotel offers a mix of bed sizes, including standard double beds and single beds, sparking mixed feelings about their size and spacing. Some noted that the double beds were adequate but found them a bit small for their liking, while others were pleased with the coziness and cleanliness.
In summary, while there are a handful of criticisms about the bed quality and size at the Waterfoot Hotel, the overriding theme remains that many guests enjoyed a peaceful and comfortable night's rest there.
The cleanliness at Waterfoot Hotel has received a blend of praise and critique from guests. The majority of the reviews commend the hotel's high standards of cleanliness with phrases like rooms very clean, clean and spotless and spotless clean rooms frequently mentioned. The property itself is well-kept and overall clean, including amenities and common areas, making it comfortable for visitors. The cleaning staff received positive recognition for maintaining clean and spacious rooms with bathrooms often described as very clean.
However, some guests raised concerns regarding certain cleanliness issues. Specific complaints included mould in the shower area, dusty carpets and occasional issues with room cleaning during their stay. There were also remarks about outdated furniture in some rooms and maintenance issues such as cobwebs and dampness. Despite these setbacks, many guests still found the Waterfoot Hotel to be generally clean and comfortable, appreciating the consistent efforts in cleanliness throughout the property.
Waterfoot Hotel's staff consistently receive high praise for their friendliness and accommodating nature. Guests commend the welcoming and helpful demeanor of the staff, particularly at the front desk and in the bar. Specific mentions of exceptional service were given to individuals like Stephanie, Kristen at reception and Martin and Marty in the bar, highlighting their professionalism and warm hospitality. Words like friendly, helpful and amazing frequently appear in reviews, emphasizing the consistent positive interactions guests have with the team.
The Snug bar and its staff also receive notable recognition for their excellent service and well-maintained environment. The efficient and attentive service from all departments, including reception, housekeeping and restaurant staff, contributes to a very positive guest experience.
Despite the overwhelmingly positive feedback, a few instances of negative encounters were mentioned, though they are significantly overshadowed by the numerous accolades. Overall, the staff at Waterfoot Hotel are repeatedly described as accommodating, courteous and eager to make every guest feel welcome and comfortable.
The WiFi at Waterfoot Hotel has received mixed reviews from its guests. Many visitors noted that the WiFi was good and functional with several specifically mentioning free WiFi as a positive aspect of their stay. However, some guests reported issues such as patchy service and inconsistent connectivity with a few describing the internet connection as poor or not working well at times. Despite these varied experiences, the presence of WiFi was seen as an essential amenity by those who appreciated seamless connectivity during their stay.
Waterfoot Hotel is favored for its parking facilities by many guests. The hotel offers a large and spacious parking area that is free of charge, making it convenient for travelers with vehicles. The parking site is described as ample, providing plenty of spaces, which means there's usually no worry about finding a spot. Many guests mention that the parking is not only plentiful but also very accessible and easy to navigate. Additionally, the parking area is noted for its size, allowing for comfortable accommodation of numerous cars. The combination of ample, free and easy parking availability makes it a standout feature for the hotel, enhancing the overall guest experience.
Waterfoot Hotel offers a fantastic experience for families, boasting a family-friendly atmosphere and various amenities catered to both kids and adults. The hotel's weekend entertainment options for children and the kid-appropriate music played at dinner are particularly appreciated, creating enjoyable moments for the little ones. Family rooms and good family-friendly rooms ensure comfort for everyone, while the convenient parking and large spaces further enhance the family experience.
Parents applaud the excellent kids menu and the kids play area, which provide delightful meal options and fun activities to keep children engaged. The hotel is also noted for its family-oriented atmosphere with a welcoming ambiance and pleasant staff who consider and accommodate the needs of families during their stay.
Waterfoot Hotel’s location is ideal for families with its quiet nights contributing to a restful environment. Whether staying close to relatives in the city or attending a family wedding reception, the hotel proves to be a convenient and pleasant choice. Many visitors have shared their satisfaction, expressing that their families, including the kids, thoroughly enjoyed their stay.
The Waterfoot Hotel presents itself as a 4-star establishment, although opinions vary on whether it meets this rating. Reviews highlight a range of experiences. On one hand, services and facilities such as the good breakfast, the availability of a fridge in the room and prosecco on arrival have been appreciated by guests. These amenities have been seen as commensurate with a 4-star hotel.
However, there are several critical points that guests have noted. Some reviews have criticized the hotel for not living up to its 4-star status with particular mentions of a lack of USB ports and the perception that the overall experience and dining options did not justify the cost. The discrepancy in advertised dinner prices was also a point of contention.
Despite these mixed reviews, some guests have found the hotel to be very good and ideal for a 4-star experience and its services have generally been rated positively. Overall, while the Waterfoot Hotel has its merits, there is a divergence in guest opinions about its 4-star classification.
The Waterfoot Hotel emerges as a practical and well-regarded choice for business travelers visiting Derry. Conveniently located with easy access to main roads and highways, its central location is particularly advantageous for those commuting for work. The hotel provides ample parking facilities and offers swift travel assistance, further enhancing its convenience.
Business-centric amenities at the Waterfoot Hotel include well-furnished working desks in rooms, a business center and a range of conference facilities. Although some reviews suggest that the conference rooms are basic, the overall support services for business needs are noted to be good. This makes the hotel suitable for work-related stays, earning it the reputation of a good corporate hotel.
The professional and helpful staff at the Waterfoot Hotel receive consistent praise, contributing to a positive guest experience. Personalized attention, the provision of a welcome drink and excellent service are frequently highlighted. Additionally, the hotel offers free parking and reliable Wi-Fi throughout the premises, further catering to the needs of business travelers.
The grounds of the hotel offer a pleasant environment, complete with an adult swing that provides a unique touch for guests looking to unwind. Reviews note the hotel as 'local to work' and beneficial for lone travelers, reinforcing its suitability for business visits.
Overall, the Waterfoot Hotel is recommended for its professional staff, business support services and strategic location, making it a reliable choice for those traveling to the region for work.
The Waterfoot Hotel offers a commendable experience for guests with disabilities, highlighting clean and accessible rooms that cater to various needs. The hotel is equipped with elevators and ramps, ensuring easy wheelchair access throughout the premises. Wide doorways enhance the overall accessibility, making movement within the hotel convenient for all guests. Additionally, accessible showers are available, providing essential comfort for elderly visitors. While some services may be limited, the foundational accessibility features such as great wheelchair access and elevator availability contribute to a positive and accommodating environment.
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Location
The location is ideal for both work and leisure, providing easy access to major roadways and surrounding areas like Donegal. It’s particularly noted for being close to shops and retail parks and still within a comfortable distance to Derry's main attractions, including the hospital and Derry airport. Visitors appreciate the balance it strikes between city access and tranquility, making it a perfect base for exploring both the urban and rural surroundings.
Guests noted that while the hotel is slightly away from the city center, the reasonable taxi fares and decent public transport make commuting relatively straightforward. The convenient location also means that it's handy for road trips along the coast or traveling to nearby cities like Larne and Belfast.
Overall, Waterfoot Hotel's location is praised for its accessibility, ample parking and the peaceful retreat it provides from the city's core. Its proximity to key areas and the quality of its facilities contribute to a comfortable and enjoyable stay.
Breakfast
However, less favorable reviews pointed out issues such as poor quality scrambled eggs, limited variety and underwhelming presentation. Frequent complaints included the breakfast being overly basic, lukewarm or not replenished adequately. A few guests found the French toast disappointing and the bacon rock hard. Some also noted that the breakfast selection could be minimal, industrial or even not quite fresh. There were occasional mentions of cold buffet items and dining areas with bad lighting, contributing to an uninspiring vibe during breakfast.
Despite these hiccups, the overall consensus leans towards a positive breakfast experience, underscored by the high praise for the friendly and accommodating service, the warm and fresh servings and the excellent variety of both continental and cooked food. The occasional standout elements like the porridge and pancakes also received special mention, while some reviews appreciated the romantic breakfast and the good selection of food throughout the day, including lunch and dinner.
Dinner
Guests appreciate the friendly atmosphere in the bar and the courteous service in the restaurant, which enhances the dining experience. The restaurant's evening meals are especially lauded, although some guests mention they found the pricing a bit high. Despite a few critiques regarding the limited or overly pub-style menu, most reviews are positive about the taste and presentation of the food.
The dining room itself is described as lovely, providing a pleasant environment for meals. Additionally, the bar food also receives favorable mentions with several guests indicating it was very nice and satisfying. Overall, the consistent theme across reviews is that the food at the Waterfoot Hotel is a significant highlight with many guests enjoying delicious and memorable dining experiences.
Rooms
However, some guests experienced issues with dated decor and inconsistent maintenance. A few rooms showed signs of wear and tear, such as dirty carpets, stained sheets and minor damages like cracked ceilings and non-functional lighting. While many found their rooms just a bit outdated, some highlighted specific problems including the presence of mold, musty odors and noisy surroundings.
Cleanliness was a frequently praised feature, though there were occasional complaints about mustiness and insufficient cleaning during stays. The temperature in rooms varied with some guests finding rooms too hot or cold and occasional reports of heating issues and poor ventilation.
On the positive side, many rooms were recently refurbished, modern and equipped with good facilities, making for a pleasant stay for numerous guests. However, others advised opting for these upgraded rooms to ensure a more comfortable experience. Overall, while the experience at Waterfoot Hotel varied, the common threads of cleanliness and comfort were prevalent among many of the guest reviews.
Beds
There are a few mentions of the beds being noisy or too firm and some found the mattresses to be old-fashioned or sagging. A few guests also pointed out issues like worn bedding and poor quality mattress and duvets. However, the overall sentiment leans towards positive, especially with praises for the quiet rooms enhanced by comfy beds and clean bedding.
The hotel offers a mix of bed sizes, including standard double beds and single beds, sparking mixed feelings about their size and spacing. Some noted that the double beds were adequate but found them a bit small for their liking, while others were pleased with the coziness and cleanliness.
In summary, while there are a handful of criticisms about the bed quality and size at the Waterfoot Hotel, the overriding theme remains that many guests enjoyed a peaceful and comfortable night's rest there.
Cleanliness
However, some guests raised concerns regarding certain cleanliness issues. Specific complaints included mould in the shower area, dusty carpets and occasional issues with room cleaning during their stay. There were also remarks about outdated furniture in some rooms and maintenance issues such as cobwebs and dampness. Despite these setbacks, many guests still found the Waterfoot Hotel to be generally clean and comfortable, appreciating the consistent efforts in cleanliness throughout the property.
Staff
The Snug bar and its staff also receive notable recognition for their excellent service and well-maintained environment. The efficient and attentive service from all departments, including reception, housekeeping and restaurant staff, contributes to a very positive guest experience.
Despite the overwhelmingly positive feedback, a few instances of negative encounters were mentioned, though they are significantly overshadowed by the numerous accolades. Overall, the staff at Waterfoot Hotel are repeatedly described as accommodating, courteous and eager to make every guest feel welcome and comfortable.
Wi-Fi
Parking
Family
Parents applaud the excellent kids menu and the kids play area, which provide delightful meal options and fun activities to keep children engaged. The hotel is also noted for its family-oriented atmosphere with a welcoming ambiance and pleasant staff who consider and accommodate the needs of families during their stay.
Waterfoot Hotel’s location is ideal for families with its quiet nights contributing to a restful environment. Whether staying close to relatives in the city or attending a family wedding reception, the hotel proves to be a convenient and pleasant choice. Many visitors have shared their satisfaction, expressing that their families, including the kids, thoroughly enjoyed their stay.
4 Star
However, there are several critical points that guests have noted. Some reviews have criticized the hotel for not living up to its 4-star status with particular mentions of a lack of USB ports and the perception that the overall experience and dining options did not justify the cost. The discrepancy in advertised dinner prices was also a point of contention.
Despite these mixed reviews, some guests have found the hotel to be very good and ideal for a 4-star experience and its services have generally been rated positively. Overall, while the Waterfoot Hotel has its merits, there is a divergence in guest opinions about its 4-star classification.
Business
Business-centric amenities at the Waterfoot Hotel include well-furnished working desks in rooms, a business center and a range of conference facilities. Although some reviews suggest that the conference rooms are basic, the overall support services for business needs are noted to be good. This makes the hotel suitable for work-related stays, earning it the reputation of a good corporate hotel.
The professional and helpful staff at the Waterfoot Hotel receive consistent praise, contributing to a positive guest experience. Personalized attention, the provision of a welcome drink and excellent service are frequently highlighted. Additionally, the hotel offers free parking and reliable Wi-Fi throughout the premises, further catering to the needs of business travelers.
The grounds of the hotel offer a pleasant environment, complete with an adult swing that provides a unique touch for guests looking to unwind. Reviews note the hotel as 'local to work' and beneficial for lone travelers, reinforcing its suitability for business visits.
Overall, the Waterfoot Hotel is recommended for its professional staff, business support services and strategic location, making it a reliable choice for those traveling to the region for work.
Accessible
No, Waterfoot Hotel doesn't have any pool.
No, a spa isn't available at Waterfoot Hotel.
No, Waterfoot Hotel doesn't allow dogs.
No, parking facilities aren't available at Waterfoot Hotel.
No, Waterfoot Hotel doesn't have a gym.
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