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Summary of reviewsCampanile Pontarlier offers a convenient and accessible stay, particularly praised for its strategic location near the city ring road and major highways. Perfect for travelers between Switzerland and France, the hotel provides ample parking and proximity to a variety of shops and restaurants within a tranquil setting. It's an ideal stopover for those exploring the Jura region or heading to nearby ski resorts.
The staff at Campanile Pontarlier receive consistent acclaim for their friendliness and professionalism, enhancing the overall experience with warm welcomes and attentive service. This welcoming atmosphere, combined with generally positive reviews of their breakfast, which features an all-you-can-eat buffet with a variety of options, makes for a pleasant start to the day, despite occasional supply and preparation issues.
Dinner experiences, however, received mixed feedback. While some guests appreciated the convenience and value, others noted issues with food quality and limited options, emphasizing the availability of alternative nearby dining options as a plus. The restaurant's closure on weekends was also a noted inconvenience.
Rooms at the hotel are generally spacious, clean and well-equipped, offering practical amenities for short stays or business trips. Guests particularly appreciated the comfortable beds and modern furnishings, although some mentioned noise and maintenance issues such as poor soundproofing and outdated facilities. Despite these drawbacks, the rooms are seen as providing good value for money.
Cleanliness is a mixed bag with many guests recognizing the tidy and cozy rooms and public areas, although some inconsistencies were mentioned, particularly in bathrooms and less visible spaces. The hotel's emphasis on housekeeping efforts and the friendly nature of the cleaning staff contribute positively to guests' impressions.
For families, the hotel offers practical accommodations like adjoining rooms, providing ample space and convenience. The setup, combined with clean and comfortable rooms, makes it a viable option for family stays despite some areas needing renovation.
Free Wi-Fi is generally reliable with good speed, although some guests faced stability issues in certain rooms. The hotel's efforts to provide ample power outlets were appreciated.
Accessibility-wise, the hotel is practical for travelers with disabilities, though there were occasional issues with room compliance and accessibility features. Additionally, the hotel is pet-friendly, accommodating travelers with dogs and earning praise for the supportive nature of the staff in ensuring comfort for pet owners.
Overall, Campanile Pontarlier stands out for its location, friendly staff and practical amenities, despite some areas needing improvement. It offers a functional, reliable stay, particularly valued by travelers looking for convenience and good service.
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